Total 469 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars30%
3
Stars5%
2
Stars1%
1
Stars3%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Mid Market, 51-100 employees
“Provides useful data”
Pros
It gives useful information about both working hours and break time.
Cons
When I'm reading something or trying to understand something on paper, it suddenly shows me as away right away.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Small Business, 11-50 employees
“Reliable reports and friendly tools”
Pros
The reports have been consistently reliable and the features are user-friendly which makes the software pleasant to work with.
Cons
some hours can get lost if a user accidentally runs it on two different machines at the same time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 101-500 employees
“Essential for online businesses”
Pros
Running an outsourcing business, I can't overstate how essential Time Doctor has been. Before we brought in Agile and Time Doctor a couple of years ago, I assumed my programmers were putting in 40 hours but the software showed they had only logged 22 in their first week. Since then, I've been using Time Doctor alongside Jira for proper scrum and agile management and it plays a huge role in keeping everyone accountable. It has been especially helpful for our telemarketers and admin team as well.
Cons
All in all, I've had a very positive experience with Time Doctor. There really aren't many downsides that come to mind because it delivers on what it promises. If I had to point to one thing, I'd say I wish the poor time usage reports allowed more control over the sensitivity settings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Better project time visibility”
Pros
One thing that really stands out with Time Doctor is how clearly it shows where your time actually goes. Time is such a valuable resource but once you get deep into projects, it's hard to notice how long certain tasks are really taking. Time Doctor helps make that visible so you can see which projects are using up your time and decide whether you need to adjust things or keep going as planned with your work.
Cons
Time Doctor integrates well with most major project management tools which is a big plus but it's not completely there yet. I still haven't been able to successfully set up my subdomain in a way that hides the Time Doctor subdomain from clients when they log in to review tracked time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Excellent time tracking for part-timers”
Pros
Tracking time for part-time staff has been excellent with this software.
Cons
My use of Time Doctor has mostly been around time management and tracking and up to this point it fits exactly what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Core part of our business”
Pros
It started out as a way for me to check where my time was going each day but Time Doctor has since become a core part of how we run the business. We're now planning to roll it out to the whole team, not just senior staff. The tool is simple, dependable and has a really clean interface. It covers everything we need too, screenshots, project assignment, data exports and plenty more.
Cons
Time Doctor really covers all our requirements so I don't have any real complaints. The interface is user-friendly, it gives helpful prompts so it's hard to forget to use and the pricing feels fair as well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Small Business, 11-50 employees
“Convenient time tracking for teams”
Pros
Time tracking has been really simple for my teammates which has made using the platform much easier on their side.
Cons
From the admin side, the interface feels a little more complicated than it probably needs to be so there's definitely room for improvement. I've also noticed a few minor performance hiccups but they've been small enough that I can't really complain much.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
9
Functionality
8
Mid Market, 51-100 employees
“Real-time insights and fast rollout”
Pros
Setup was simple and the rollout and adoption happened pretty quickly. The real-time visibility, including screenshots, makes it clear what project teams are working on and the cost analysis by resource or project is very useful as well.
Cons
At times, the software can be perceived as a "spying" tool which may create the wrong impression.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Helpful work reminders”
Pros
One thing that's really useful is how it reminds me automatically during breaks so I don't have to keep thinking about stopping the timer myself. If I open YouTube or Facebook, it asks whether I'm still working which is actually very helpful. It also catches those moments when I start working and forget to click "start work," and then TeamViewer prompts me about it. That kind of reminder system makes it a lot more convenient to use.
Cons
From time to time, Time Doctor crashes on Ubuntu which is frustrating. The GitHub issues also don't always refresh properly so to see newly updated issues I have to disable the GitHub integration and then enable it again.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Small Business, 11-50 employees
“Practical solution”
Pros
Using this software has been very practical for my work. It solved my issue with tracking hours and monitoring the activities that were completed.
Cons
The software has been very good overall and I really don't have anything to complain about. It has increased my productivity a lot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Project sorting that fits perfectly”
Pros
Being able to organize everything by project and date range is exactly what I need. As a freelance graphic designer, this covers pretty much everything I want in a time-tracking app. I also really appreciate the reminders to start the timer, plus the way it checks whether I was taking a break if I've been inactive.
Cons
I honestly don't have anything negative to say about Time Doctor. It works perfectly for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“hassle-free tracking”
Pros
Using it feels a lot like Upwork, just without all the extra bureaucracy and hassle. The interface is simple and the reporting features are one of the best parts.
Cons
Every now and then a JavaScript bug or error shows up, although the platform still works fine overall. I'd also prefer billing to be based only on the total number of employees active during the month, instead of being charged separately for someone who leaves after a couple of days and gets replaced.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“Best tool I've ever used”
Pros
A friend recommended this to me and it has turned out to be the best tool I've used for monitoring how employees spend their time. I also rely on it to show clients exactly what was completed during the hours we charge them for. It tracks which apps are being used and the screenshot feature is especially helpful because it also gives employees a better understanding of how to manage their time more effectively.
Cons
Honestly I have nothing to complain about with Time Doctor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Well-organized and efficient tracking”
Pros
Everything is laid out, grouped and designed really well. As a project manager, this has been very useful for tracking time across my whole team and making the overall process much more efficient.
Cons
At this point, I haven't run into any issues :) Everything looks really good so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Strongly recommend it”
Pros
This software has been really helpful for tracking my time accurately and the API integration with my application works well. I'd definitely recommend it.
Cons
One thing that could be better is support for more up-to-date Fedora Linux packages especially for Fedora 25 and 26.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Small Business, 11-50 employees
“Amazing weekly inactivity percentage reports”
Pros
The screenshot capture, website tracking, auto-pause when someone is inactive and the weekly inactivity percentage reports are all really useful features.
Cons
The only downside is that the software has to be installed on every team member's system :). Aside from that, everything has been good so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Small Business, 1-10 employees
“Keeps my team alert”
Pros
It really keeps my team alert and focused. Being able to review screenshots is especially useful because I can quickly tell when someone is heading in the wrong direction and step in sooner.
Cons
The UI/UX could definitely use an update. The interface feels pretty old-school, although it still gets the job done.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Fair pricing”
Pros
Everything works conveniently, the pricing is good and the integration with ticketing systems is really useful.
Cons
It's a really good tool and honestly I don't have anything I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Efficient for calculating salaries”
Pros
Out of all the tools I've used, this one has been the most efficient for tracking employee hours and calculating salaries. It works quickly, feels simple to use and the interface includes everything needed in one comprehensive setup.
Cons
One thing that could use some attention is the design since it feels a little outdated and could definitely be refreshed. I'm also not sure whether there's an App Store version available and that's something worth considering. Still, that's just my personal view.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Impressive Accuracy”
Pros
We find it user-friendly and the accuracy is really impressive.
Cons
The pricing is on the high side and it would be nice if there were a simpler free version available.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
8