Total 469 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

5%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SS
Sonia S.

Small Business, 11-50 employees

5.0

“They value privacy”

Pros

The desktop screenshot feature has been really useful for keeping an eye on whether employees are actually working. It gives us that visibility without being invasive especially since it doesn't rely on webcams so there's no real loss of privacy.

Cons

it can't track activity when an employee switches to using their mobile phone for a while. It would be a very valuable addition if desktop and mobile activity could be synced together for each employee.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MSS
Mads Singers S.

Small Business, 11-50 employees

4.0

“Easy to manage”

Pros

It's simple to manage and provides the information that's needed.

Cons

Adding new users can be a bit challenging since their account details aren't always sent and they often end up having to reset their password more than once.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

CB
Chris B.

Small Business, 11-50 employees

4.0

“Fantastic reminder feature”

Pros

Right away, the usability stood out to me especially how simple it is to track different projects for different clients. The reminder feature is also really helpful because it alerts me when I've spent too much time away from work and keeps me on track.

Cons

One part that feels a little awkward is adding manual time. It's hard to enter an exact time when you have to scroll through every single minute of the day. It would be much faster if the time entry were separated into hours and minutes.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

8

KC
Kevin C.

Small Business, 1-10 employees

5.0

“Jira sync is incredible”

Pros

One of the biggest benefits for us is how well Time Doctor connects with different project management tools. We use JIRA and that integration works really well. It's also useful to see exactly what tasks my contractors are spending time on, how long they worked and where that time went. The payroll feature is another plus because both my contractors and I can clearly see what they've earned and what they'll be paid in the next pay period. That gives me a better sense of whether they're putting in enough time and focusing on the right work.

Cons

The one thing I'd really want is the ability to create custom integrations or plugins. It would be much better to tailor how Time Doctor works for our needs instead of having to wait until a feature I want gets added by the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

PH
Paul H.

Small Business, 11-50 employees

5.0

“Accurate tracking for design work”

Pros

Working in graphic design means I need a reliable record of the time spent on each project and this app does that really well. It's simple to use, very accurate and I really appreciate how neatly the projects are organized. The desktop-to-mobile functionality is also a big plus. Time Doctor helps me stay on top of everything I'm doing, makes quoting projects much easier and keeps my schedule organized. It's been very valuable.

Cons

desktop interface could definitely look a bit nicer. It would also be useful if tasks could be sorted in alphabetical order.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

OG
Omri G.

Small Business, 11-50 employees

5.0

“Outstanding for remote teams”

Pros

Managing remote workers has been much better with this tool than with anything else I've tried. It was very simple to set up and start using and it includes everything I need plus a bit more.

Cons

It only occasionally runs into a bug and when that happens, the support team resolves it quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

CS
Connie S.

Small Business, 1-10 employees

4.0

“Can customize reminder settings”

Pros

The reminder settings are really customizable which helps a lot when a project runs longer than expected or when we forget to start tracking again after coming back from a break.

Cons

I've run into a few crashes after updating the operating system.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

A
Anonymous

Small Business, 11-50 employees

5.0

“Ability to export data”

Pros

The interface is very simple to control and it gives a solid overview of activity quality across projects for the selected time period. Being able to export the data is also really useful.

Cons

One thing that could be better is finding an existing task since it can lead to creating the same item again when you're trying to avoid duplicates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC
Anthony C.

Mid Market, 51-100 employees

3.0

“Allows me to create project tasks”

Pros

Being able to create project tasks, assign them to the team and use the built-in reports has been really useful.

Cons

The reporting could be better if it included more filters for deeper customization.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

5

A
Anonymous

Small Business, 1-10 employees

5.0

“Works well across multiple platforms”

Pros

The software keeps overhead low, works across multiple platforms, is reasonably priced and offers useful reporting.

Cons

It would help a lot if there were tutorial videos for staff so I wouldn't need to walk everyone through it myself during teleconferences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

MH
Max H.

Small Business, 11-50 employees

4.0

“Wide variety of features”

Pros

Packed with powerful features, this is a really solid tool for monitoring.

Cons

Getting fully comfortable with it can take a while and the learning curve feels a bit challenging at first.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

9

Functionality

8

A
Anonymous

Small Business, 1-10 employees

5.0

“Helps monitor productivity of remote team”

Pros

Keeping tabs on how much time I spend on each project has been really helpful. It also gives me a good way to monitor the productivity of my remote team members.

Cons

There are times when the setup can be a bit confusing and I'm not always sure how to configure certain things.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

5.0

“Remote team tracking done right”

Pros

Managing a remote staff has been much simpler with this tool since I can clearly monitor their activity and stay on top of task management.

Cons

The desktop app does tend to be fairly resource-heavy while running.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

4.0

“powerful reporting”

Pros

The screenshots, mouse tracking and reporting features are all really useful and give a clear view of what's going on.

Cons

It can be buggy and there are plenty of times when employees mention that it isn't working properly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

AS
Ashar S.

Small Business, 11-50 employees

4.0

“Everything is automated”

Pros

Having this in place keeps me on time. On top of that, if I do arrive late to the office, I feel better knowing my manager does not have to call me out about it. Everything is automated and by the end of the month I can clearly take responsibility for my own attendance and performance.

Cons

The auto break feature can be inconvenient especially when I am discussing something on the floor or listening to my supervisor.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

EB
Eve B.

Small Business, 1-10 employees

4.0

“Love the screenshot feature”

Pros

The screenshot feature has been the biggest advantage for us. As remote freelancers, it's really the only proof we can show clients that work is actually being done and that alone makes it incredibly valuable. On top of that, the way reports are generated is very useful and the app's flexibility makes it even better to work with.

Cons

One limitation is that the Request for Payment option is only available in US dollars. It also doesn't include an invoicing feature which would make it much more complete.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

LE
Louis E.

Small Business, 1-10 employees

4.0

“works on Windows and iPhone”

Pros

Having it available on both Windows and iPhone has been really convenient. It's also customizable which makes it fit different workflows nicely. The reminders and screenshot features are useful and the detailed reports give a clear view of how time is being spent.

Cons

It would be better with calendar reminder integration and I do miss having a built-in Pomodoro timer.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

6

OM
Otar M.

Small Business, 1-10 employees

4.0

“Clear reports”

Pros

Keeping track of work in Time Doctor feels very simple. Adding tasks and projects is quick and pulling reports with a clear summary of the overall situation is really convenient.

Cons

the ability to actually manage projects and tasks within the platform is missing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

RM
Rebecca M.

Small Business, 11-50 employees

5.0

“Handy mobile time tracking”

Pros

Working at a client site, being able to track my time from the mobile app is really convenient and helps me stay on top of my hours.

Cons

The pop-up reminder to track time can get a little annoying at times but it still does a good job of reminding me to log my time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 1-10 employees

5.0

“Gives complete visibility!”

Pros

Time Doctor gives me full visibility into what my team is working on, how much time they spend on each task and it also comes with a wide range of useful reports.

Cons

Honestly I don't have any complaints about it. It's been delivering everything I need to run my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10