Total 430 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Ankur

Information Technology and Services, 500+ employees

More than a year

4.0
May 2023

Great app for time management

Pros

The ability to view past videos helps improve efficiency by observing work patterns and brings transparency to tasks.

Cons

We couldnt find a way to skip the video part where no activity is tracked which would be useful.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

AK

Ashutosh K.

Enterprise, 51-100 employees

5.0
May 2023

Amazing but pricey and clunky

Pros

The time tracking functionality is amazing and it's been a game changer for both me and my team in managing our schedules more effectively, which has definitely boosted our overall productivity.

Cons

pricing is high and not really budget-friendly for smaller teams or individual users. Even though there's a free trial, the ongoing costs add up quickly. The user interface could also use some work and it feels a bit clunky and outdated compared to other tools I've used.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

9

KS

Keisha S.

Mid Market, 51-100 employees

5.0
May 2023

simple to install and start

Pros

Really appreciate how simple it is to install the extension and start tracking my productivity right away.

Cons

Haven't really found any major issues yet. There have been a few small glitches where it doesn't capture activity properly but a quick refresh usually fixes things right up.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Ania

Telecommunications, 11-50 employees

Less than a year

5.0
May 2023

One of the best tracking systems in the market

Pros

My favorite features are screen recording and idle time tracking helping me guide my employees to effective time management.

Cons

Based on the features I use I have no complaints whatsoever.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Stephanie

Health, Wellness and Fitness, 11-50 employees

4.0
May 2023

Simple and Effective Software

Pros

This software is exceptionally user-friendly with the ability to capture screenshots providing detailed insights into my work time. Its particularly useful for tracking edited time and monitoring mobile device usage.

Cons

Occasionally I encounter minor glitches with slightly inaccurate clock-in times which can be frustrating. Also the system sometimes automatically clocks me out after a few minutes of inactivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MS

Menucha S.

Mid Market, 500+ employees

5.0
May 2023

Great analytics, basic scheduling

Pros

The analytics and reporting features are really interactive to work with. Right out of the box, everything feels simple and there's plenty of room to customize things based on how your team operates. I appreciate being able to control screen capture settings for individual users whether that's every 3 or 15 minutes. The way it tracks productive, neutral and unproductive web activity has been super helpful for understanding where different teams are spending their focus time. It strikes a nice balance between keeping people accountable when problems come up while still giving employees the freedom they need to do there best work.

Cons

The scheduling options feel pretty basic - I have to manually upload everything weekly rather than setting up automated patterns that I could just adjust when needed. It's not a huge deal though, just adds a bit of extra work to my regular maintenance routine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marek

Financial Services, 1-10 employees

Less than 6 months

5.0
May 2023

Time Doctor Review

Pros

One of the aspects I appreciated most about Time Doctor was its comprehensive time tracking capabilities. It allowed me to effortlessly monitor my time track productivity and identify areas for improvement. The ability to categorize tasks set project goals and receive reminders helped me manage my workload efficiently.

Cons

One thing I didnt like much about Time Doctor was occasional glitches or delays in accurately tracking time. While it mostly worked well there were times it failed to capture time correctly or had sync issues with certain apps.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Daisy

Information Technology and Services, 101-500 employees

Less than a year

4.0
May 2023

Thanks, Time Doctor!

Pros

Time tracking ensures productivity throughout the day.

Cons

There are no reminders once you exceed the allowed break time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Rohit

Financial Services, 1-10 employees

Less than a year

5.0
May 2023

Could be better

Pros

While time management is helpful its not the softwares standout feature.

Cons

The lack of training provided for using the software makes it less helpful.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

6

Functionality

8

AE

Amr E.

Enterprise, 51-100 employees

5.0
May 2023

Boosted my efficiency!

Pros

I can track my time precisely across different tasks and projects which has been incredibly helpful. The productivity monitoring features really opened my eyes to where I was wasting time and helped me improve my workflow. What I love most is how smoothly it integrates with all the other tools I use daily & makes everything so much more convenient. The real time reporting is fantastic because I can see exactly how my team members are spending there time and monitor their productivity levels. The employee management features are solid too, setting productivity targets, tracking attendance and generating payroll reports all work great. Overall, it's a comprehensive solution that genuinely boosted my efficiency and productivity.

Cons

interface can be very confusing when you're just starting out and figuring out how everything works takes more time than it should. I've also heard from colleagues who feel uncomfortable with the monitoring features and the keystroke tracking and screen captures can feel a bit invasive, even though I understand why they're there. It's important that any tool we use respects our privacy boundaries.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Alyse

Wholesale, 51-100 employees

Less than 6 months

5.0
May 2023

Time doctor review

Pros

I think this software is really fantastic! Its super easy to use and the profile settings are great.

Cons

I wouldnt change a thing! I believe its an excellent product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kritesh

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
May 2023

Synergy Booster

Pros

Time Doctor simplifies team monitoring and management significantly boosting productivity.

Cons

Downloading the software can sometimes take hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

I

Ishmam

Information Technology and Services, 51-100 employees

More than a year

5.0
May 2023

This tool is excellent for effectively tracking work time.

Pros

As a user I find this software incredibly intuitive and easy to set up. Its tracking accuracy surpasses any other option Ive encountered and its support for multiple platforms allows me to track my work conveniently from anywhere. Additionally it offers valuable insights into my work patterns enhancing my productivity.

Cons

Personally I havent faced any issues with this software. However some of my employees and contractors worry it might seem like micromanagement though I dont share that concern at all!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Monica

Business Supplies and Equipment, 11-50 employees

More than a year

4.0
May 2023

Does what is needed

Pros

Time Doctor is effective when operational offering customizable schedules for each employee and serving as a reliable background system for accountability.

Cons

Time Doctor undergoes frequent updates but failing to update manually or automatically can lead to tracking issues. Additionally the admin view is limited requiring individual actions for multiple employees.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

MV

Mary V.

Mid Market, 101-500 employees

4.0
May 2023

accurate tracking and clear insights

Pros

What stands out is the accuracy of the time tracking and the clarity of the reports, they really help me understand my work patterns. The flexible productivity features are a big plus too, letting me monitor digital activity, manage tasks and use screenshots only when necessary

Cons

Getting it configured for our specific workflow was pretty challenging. Also, the cost can be tough for smaller companies or startups that dont have a big budget.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

J

John

Marketing and Advertising, 11-50 employees

More than a year

4.0
May 2023

Effective remote management

Pros

The insights into staff performance along with the ability to assign time to specific projects or work types enhance time management and payroll processes significantly.

Cons

The main issue with Time Doctor is its occasional resource-intensive nature causing slow loading and occasional crashes leading to lost time tracking. A more integrated dashboard instead of a separate web URL would be preferable.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

G

Gloria

Computer Software, 11-50 employees

Less than 6 months

5.0
May 2023

Great time tracking tool for remote teams!

Pros

I find it very user-friendly and easy to navigate.

Cons

Sometimes when running group reports I dont see my own time and have to generate my report separately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MZ

Maham Z.

Enterprise, 500+ employees

5.0
April 2023

Great visibility when it works

Pros

I can quickly verify who's present and track productivity through the screenshot feature. It also gives me visibility into login and logout times, which helps me understand work patterns.

Cons

The timer occasionally malfunctions and it either undercounts my hours or just freezes completely. If a user gets deleted and then reactivated, all their settings are wiped and you have to reconfigure everything from scratch.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AS

Akhilendra S.

Enterprise, 51-100 employees

5.0
April 2023

Productive but stops without internet

Pros

It tracks time across different tasks and displays any extra time spent on activities right in the dashboard. It's made our team much more productive and aware of how we're using our time. Being able to review an entire week's worth of activity for each team member is incredibly helpful and you can easily spot where someone might be struggling or taking longer than expected on certain tasks.

Cons

Sometimes the tracker just stops working when there's internet problems and if you dont notice right away, it stays paused and misses recording your activities properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

4.0
April 2023

Helpful but needs a desktop timer

Pros

I find it really helpful for tracking how much time and effort I put into my work. It's become one of my go-to tools for recording daily productivity and keeping track of login hours throughout the day.

Cons

The main downside is having to constantly switch to the mobile app just to start or stop the timer & there's no desktop time tracking feature, which gets annoying when your working primarily on your computer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8