Total 469 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

5%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

S
Samuel

Website, 1-10 employees

Less than a year

4.0

“Time Doctor review”

Pros

This softwares ease of use and accessibility make it a valuable tool for everyone.

Cons

I find it challenging to identify downsides to this highly commendable software.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

4.0

“Tracks focused work perfectly”

Pros

The time tracking feature works well for monitoring project hours and keeping everything organized.

Cons

The timer automatically stops after just one minute of inactivity, even when I'm in video meetings where I'm not actively clicking or moving my cursor.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NJC
Noel John C.

Mid Market, 500+ employees

5.0

“Works anywhere but looks outdated”

Pros

What I like is how flexible the clocking system is and I can log in from my desktop, laptop or even my phone no matter where I'm working. The movement tracking feature throughout my shift is useful for monitoring productivity.

Cons

design feels pretty outdated and basic & it could really use a modern makeover. I think the developers have the potential to create something much more visually appealing but aside from that everything else works well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JIO
James Iron O.

Enterprise, 51-100 employees

5.0

“A great productivity booster”

Pros

This tool boosts my productivity and it makes everything so much more convenient to manage.

Cons

I have not run into any problems with the functionality so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid Market, 51-100 employees

5.0

“Excellent automated tracking”

Pros

The screenshots feature is fantastic and starting or pausing the clock couldn't be simpler.

Cons

The extension kicks in automatically whenever I start using my computer if I forget to log out, even when I'm not ready to work yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CA
Cassia Aparecida

Healthcare, 1-10 employees

More than a year

5.0

“Best team management and productivity software!”

Pros

Using Time Doctor has improved my time management on tasks and projects contributing to my professional growth and team efficiency. It assists our manager in analyzing and organizing our work optimizing time and quality.

Cons

I have only positive experiences with the program it always fulfills my needs perfectly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

BK
Bhaskar K.

Enterprise, 101-500 employees

5.0

“Amazing tool”

Pros

Very amazing tool for keeping tabs on all our resources and makes monitoring easy and saves me tons of time.

Cons

Sometimes it misses tracking certain hours, which I really dont like

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SAT
Stephen Andrew T.

Mid Market, 500+ employees

5.0

“Tracks my working hours perfectly”

Pros

I like how it tracks my working hours and makes it easy to see if I'm actually being productive or not.

Cons

Nothing really bothers me about this, it's been incredibly helpful for my workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JT
Jo-Ann T.

Enterprise, 51-100 employees

5.0

“Super friendly software!”

Pros

Super user friendly tool, everything feels interactive right from the start. Being able to quickly check my accumulated break time, lunch hours and meeting time is very helpful, plus tracking my daily work hours has never been easier.

Cons

Sometimes it freezes up on me, though that doesnt happen very often. Overall I've had a really positive experience with minimal problems, so it's been reliable for the most part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WA
Winston A.

Enterprise, 101-500 employees

5.0

“excellent for productivity insights”

Pros

it lets me keep track of when my team is actively working versus sitting idle. The productivity tracking feature for our agents is also incredibly useful for understanding performance patterns.

Cons

I've noticed that a few team members feel a bit uneasy about having their daily productivity monitored. But honestly, it's been really helpful for time tracking and boosting our overall productivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JRL
Jay Ryan L.

Mid Market, 500+ employees

5.0

“Very helpful for time records”

Pros

Very helpful for tracking time and staying on top of records. The notifications are great and they keep me mindful about logging everything properly. Being able to double-check payroll whenever I need to is a huge plus.

Cons

I haven't found anything unhelpful about it yet, honestly would recommend this to anyone. It's been really valuable for our timekeeping work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG
Akhil G.

Mid Market, 101-500 employees

3.0

“Detailed but feels awkward”

Pros

I get really detailed breakdowns of how I'm spending my time, both the productive stuff and when I'm slacking off. It's helped me figure out my work patterns and actually make changes to get more done.

Cons

The monitoring features make me a bit uncomfortable, having screenshots taken and my website/app usage tracked feels invasive. I'd really appreciate more transparency about what's being monitored and some control over the level of surveillance thats implemented.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

JK
Jana K.

Mid Market, 500+ employees

4.0

“Great features but terrible support”

Pros

The remote monitoring capabilities are fantastic, exactly what we needed to keep track of our distributed team. The screenshot feature is particularly useful since it automatically captures and shares activity with management when needed. Pricing is pretty competitive too, costing less than most alternatives we looked at.

Cons

Customer support is terrible and they never respond on time. When we reached out about an issue, it took several days just to hear back from them. If they could actually respond promptly, it would make a huge difference for users like me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

SF
Shiny F.

Enterprise, 51-100 employees

5.0

“Consistently fast and precise”

Pros

I am consistently impressed by how precise and fast this performs every time we run it.

Cons

I haven't found anything to complain about yet since everything runs smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG
Deep G.

Mid Market, 101-500 employees

5.0

“Monitors well, tricky on old pcs”

Pros

I really appreciate being able to monitor productivity levels and see exactly what activity is happening. The warning message feature when something goes wrong is a nice touch that you dont find in most timer applications.

Cons

Sometimes checking configurations on older PCs can be tricky if your not very technical but honestly theres nothing specific I really dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DT
Darwin T.

Enterprise, 51-100 employees

5.0

“useful but needs screenshot alerts”

Pros

I find it useful to monitor my productivity levels and see exactly what I'm working on. The warning message feature when something goes wrong is a great touch that most other timer apps don't have.

Cons

I wish there was a notification whenever a screenshot gets captured. Even during work-related activities, it would be nice to know when its happening so I'm aware of what's being recorded.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Leonard

Healthcare, 1-10 employees

Less than a year

4.0

“A Good app with Okay features”

Pros

The interface is good features are easy to use and project management is efficient.

Cons

Certain panels can be confusing and theres limited control for manually adding time.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

A
Anonymous

Mid Market, 500+ employees

5.0

“Powerfully discreet and customizable”

Pros

It runs completely in the background, you wouldn't even know it's there unless you specifically check for it. The customization options are really flexible too, letting me adjust screenshot frequency and configure different tasks exactly how I need them.

Cons

People with IT knowledge can figure out there's a program running, which makes it less effective once word gets around that a system is in place.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL
Andrew L.

Mid Market, 101-500 employees

5.0

“Lightweight and fast for small teams”

Pros

What's great about this time-tracking solution is how lightweight and budget-friendly it is, especially for smaller development and creative teams. It really stands out by combining time tracking with essential accounting features, you get a clear record of hours worked, plus basic payment processing through PayPal and Gusto. It's noticeably faster than other tools I've used, and the reporting is comprehensive enough that I rarely need to export data to Excel or Power BI for further analysis. It pretty much handles everything I need in one place.

Cons

The main limitation is that it really depends on your project size. Works well for smaller teams under 20 people who don't need complex accounting documentation. As you scale up though, you'll eventually need a full ERP system. It's perfect for getting projects off the ground in most industries, even internal corporate initiatives with separate budgets like non-profit work funded by family office staff. Just know it works best where you dont need strict GAAP compliance or complex jurisdictional requirements and keeps things simplified. Better to stay flexible rather than getting too restrictive especially for neo banking or multi-national account management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Enterprise, 500+ employees

5.0

“Great monitoring with a forced timeout”

Pros

I have been using this for team monitoring and it's honestly one of the best tools I've come across. The screen recording feature is very useful and I love how it tracks which websites my team visits throughout the day.

Cons

The biggest issue I have is that it automatically shuts down after a set amount of time. While I understand why this happens, I really wish there was a way for users or organizations to control this timeout period themselves.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10