Total 430 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Samuel

Computer Software, 1-10 employees

Less than a year

4.0
June 2023

Time Doctor review

Pros

This softwares ease of use and accessibility make it a valuable tool for everyone.

Cons

I find it challenging to identify downsides to this highly commendable software.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

4.0
June 2023

Tracks focused work perfectly

Pros

The time tracking feature works well for monitoring project hours and keeping everything organized.

Cons

The timer automatically stops after just one minute of inactivity, even when I'm in video meetings where I'm not actively clicking or moving my cursor.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NJC

Noel John C.

Mid Market, 500+ employees

5.0
May 2023

Works anywhere but looks outdated

Pros

What I like is how flexible the clocking system is and I can log in from my desktop, laptop or even my phone no matter where I'm working. The movement tracking feature throughout my shift is useful for monitoring productivity.

Cons

design feels pretty outdated and basic & it could really use a modern makeover. I think the developers have the potential to create something much more visually appealing but aside from that everything else works well.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JIO

James Iron O.

Enterprise, 51-100 employees

5.0
May 2023

A great productivity booster

Pros

This tool boosts my productivity and it makes everything so much more convenient to manage.

Cons

I have not run into any problems with the functionality so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 51-100 employees

5.0
May 2023

Excellent automated tracking

Pros

The screenshots feature is fantastic and starting or pausing the clock couldn't be simpler.

Cons

The extension kicks in automatically whenever I start using my computer if I forget to log out, even when I'm not ready to work yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CA

Cassia Aparecida

Facilities Services, 1-10 employees

More than a year

5.0
May 2023

Best team management and productivity software!

Pros

Using Time Doctor has improved my time management on tasks and projects contributing to my professional growth and team efficiency. It assists our manager in analyzing and organizing our work optimizing time and quality.

Cons

I have only positive experiences with the program it always fulfills my needs perfectly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

BK

Bhaskar K.

Enterprise, 101-500 employees

5.0
May 2023

Amazing tool

Pros

Very amazing tool for keeping tabs on all our resources and makes monitoring easy and saves me tons of time.

Cons

Sometimes it misses tracking certain hours, which I really dont like

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SAT

Stephen Andrew T.

Mid Market, 500+ employees

5.0
May 2023

Tracks my working hours perfectly

Pros

I like how it tracks my working hours and makes it easy to see if I'm actually being productive or not.

Cons

Nothing really bothers me about this, it's been incredibly helpful for my workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JT

Jo-Ann T.

Enterprise, 51-100 employees

5.0
May 2023

Super friendly software!

Pros

Super user friendly tool, everything feels interactive right from the start. Being able to quickly check my accumulated break time, lunch hours and meeting time is very helpful, plus tracking my daily work hours has never been easier.

Cons

Sometimes it freezes up on me, though that doesnt happen very often. Overall I've had a really positive experience with minimal problems, so it's been reliable for the most part.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WA

Winston A.

Enterprise, 101-500 employees

5.0
May 2023

excellent for productivity insights

Pros

it lets me keep track of when my team is actively working versus sitting idle. The productivity tracking feature for our agents is also incredibly useful for understanding performance patterns.

Cons

I've noticed that a few team members feel a bit uneasy about having their daily productivity monitored. But honestly, it's been really helpful for time tracking and boosting our overall productivity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JRL

Jay Ryan L.

Mid Market, 500+ employees

5.0
May 2023

Very helpful for time records

Pros

Very helpful for tracking time and staying on top of records. The notifications are great and they keep me mindful about logging everything properly. Being able to double-check payroll whenever I need to is a huge plus.

Cons

I haven't found anything unhelpful about it yet, honestly would recommend this to anyone. It's been really valuable for our timekeeping work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Akhil G.

Mid Market, 101-500 employees

3.0
May 2023

Detailed but feels awkward

Pros

I get really detailed breakdowns of how I'm spending my time, both the productive stuff and when I'm slacking off. It's helped me figure out my work patterns and actually make changes to get more done.

Cons

The monitoring features make me a bit uncomfortable, having screenshots taken and my website/app usage tracked feels invasive. I'd really appreciate more transparency about what's being monitored and some control over the level of surveillance thats implemented.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

JK

Jana K.

Mid Market, 500+ employees

4.0
May 2023

Great features but terrible support

Pros

The remote monitoring capabilities are fantastic, exactly what we needed to keep track of our distributed team. The screenshot feature is particularly useful since it automatically captures and shares activity with management when needed. Pricing is pretty competitive too, costing less than most alternatives we looked at.

Cons

Customer support is terrible and they never respond on time. When we reached out about an issue, it took several days just to hear back from them. If they could actually respond promptly, it would make a huge difference for users like me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

SF

Shiny F.

Enterprise, 51-100 employees

5.0
May 2023

Consistently fast and precise

Pros

I am consistently impressed by how precise and fast this performs every time we run it.

Cons

I haven't found anything to complain about yet since everything runs smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG

Deep G.

Mid Market, 101-500 employees

5.0
May 2023

Monitors well, tricky on old pcs

Pros

I really appreciate being able to monitor productivity levels and see exactly what activity is happening. The warning message feature when something goes wrong is a nice touch that you dont find in most timer applications.

Cons

Sometimes checking configurations on older PCs can be tricky if your not very technical but honestly theres nothing specific I really dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DT

Darwin T.

Enterprise, 51-100 employees

5.0
May 2023

useful but needs screenshot alerts

Pros

I find it useful to monitor my productivity levels and see exactly what I'm working on. The warning message feature when something goes wrong is a great touch that most other timer apps don't have.

Cons

I wish there was a notification whenever a screenshot gets captured. Even during work-related activities, it would be nice to know when its happening so I'm aware of what's being recorded.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leonard

Food & Beverages, 1-10 employees

Less than a year

4.0
May 2023

A Good app with Okay features

Pros

The interface is good features are easy to use and project management is efficient.

Cons

Certain panels can be confusing and theres limited control for manually adding time.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

A

Anonymous

Mid Market, 500+ employees

5.0
May 2023

Powerfully discreet and customizable

Pros

It runs completely in the background, you wouldn't even know it's there unless you specifically check for it. The customization options are really flexible too, letting me adjust screenshot frequency and configure different tasks exactly how I need them.

Cons

People with IT knowledge can figure out there's a program running, which makes it less effective once word gets around that a system is in place.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL

Andrew L.

Mid Market, 101-500 employees

5.0
May 2023

Lightweight and fast for small teams

Pros

What's great about this time-tracking solution is how lightweight and budget-friendly it is, especially for smaller development and creative teams. It really stands out by combining time tracking with essential accounting features, you get a clear record of hours worked, plus basic payment processing through PayPal and Gusto. It's noticeably faster than other tools I've used, and the reporting is comprehensive enough that I rarely need to export data to Excel or Power BI for further analysis. It pretty much handles everything I need in one place.

Cons

The main limitation is that it really depends on your project size. Works well for smaller teams under 20 people who don't need complex accounting documentation. As you scale up though, you'll eventually need a full ERP system. It's perfect for getting projects off the ground in most industries, even internal corporate initiatives with separate budgets like non-profit work funded by family office staff. Just know it works best where you dont need strict GAAP compliance or complex jurisdictional requirements and keeps things simplified. Better to stay flexible rather than getting too restrictive especially for neo banking or multi-national account management.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
May 2023

Great monitoring with a forced timeout

Pros

I have been using this for team monitoring and it's honestly one of the best tools I've come across. The screen recording feature is very useful and I love how it tracks which websites my team visits throughout the day.

Cons

The biggest issue I have is that it automatically shuts down after a set amount of time. While I understand why this happens, I really wish there was a way for users or organizations to control this timeout period themselves.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10