Total 508 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

13%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 51-100 employees

5.0
September 2019

“gamechanging centralized tool”

Pros

Finding everything I need in one spot has been a game-changer compared to juggling multiple systems. The mobile app is really handy too!

Cons

Role management feels pretty limited, you're basically stuck with all-or-nothing access instead of being able to customize permissions properly.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

small Business, 1-10 employees

5.0
September 2019

“Provides great stability to our workflow”

Pros

I really appreciate how stable this runs and being able to move around smoothly without getting stuck or having things freeze up on me.

Cons

The interface feels a bit basic and could use some more sophisticated features to really stand out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

small Business, 11-50 employees

4.0
September 2019

“a bit too basic”

Pros

Easy to manage with lots of choices available.

Cons

sometimes it feels a bit basic and lacks the depth I need for more complex tasks.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Enterprise, 500+ employees

5.0
September 2019

“Cost effective compared to the competitors”

Pros

I'm impressed with the pricing, it really beats the competition. Punching in and out couldn't be simpler and if you forget to clock in or out, fixing it doesn't involve jumping through hoops.

Cons

Bugs might pop up in the software but customer service gets back to you super fast.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

small Business, 1-10 employees

5.0
September 2019

“Invoicing made simple”

Pros

The ability to link time entries directly to client applications makes invoicing simple. Everything feels user-friendly.

Cons

switching between different projects gets pretty complicated since I'm constantly having to reprioritize based on incoming emails and changing demands.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KM

Kellie M.

Mid-Market, 500+ employees

4.0
September 2019

“Simplifies everything and secures our team”

Pros

I've successfully boosted our team's productivity while shoring up security, trimming costs and keeping us compliant with regulations. Tasks like approving PTO, tracking time, logging mileage and submitting expense reports are so much simpler now that everything's rolled into one easy-to-use system.

Cons

I honestly can't come up with any complaints, there are no usability hiccups, no mistakes when entering data, nothing to point out. Overall it's been wonderful!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

small Business, 11-50 employees

4.0
September 2019

“solid features and reliable security”

Pros

Really user-friendly interface that I appreciate. The features are solid, security feels reliable and tracking my mileage is super simple.

Cons

sometimes I forget to clock in and out since it's all on me to remember when using my phone. Would be nice to have a reminder feature you could set for regular work hours to help with that.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

small Business, 11-50 employees

5.0
September 2019

“Works on mobile but an app would be better”

Pros

Perfect for tracking employee hours as it is convenient to use and works great on mobile too. Love that I can upload receipts while traveling which makes expense management so much easier.

Cons

Wish it had a mobile app since I'm always on the go.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

3.0
September 2019

“slow site and buggy app”

Pros

I appreciate how it tracks my timesheets with hardly any errors when using the desktop version. The interface looks really clean.

Cons

At times the site runs a bit slow which can be frustrating when you're trying to get work done quickly. The mobile app is pretty buggy too. I've run into quite a few glitches that interrupt my workflow.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

AW

alex W.

Mid Market, 51-100 employees

4.0
September 2019

“excellent integrations”

Pros

Tracking hours at my previous job became so much simpler with this system!

Cons

I am satisfied with it. The integration process couldn't be simpler.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

3.0
September 2019

“Difficult to track past submissions”

Pros

I can track expenses easily and it's really helped me manage my time better especially when it comes to security and managment tasks.

Cons

It's tough to keep tabs on how much time you spent on previous submissions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

small Business, 1-10 employees

4.0
September 2019

“good experience as a new user”

Pros

Really convenient for tracking how much time everyone spends on tasks.

Cons

Haven't used it long enough to find any real issues yet

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TM

Thomas M.

Human Resources, 11-50 employees

5.0
September 2019

“Saves time with great support”

Pros

it's really easy for me to review and manage other people's entries. The reporting tools make payroll calculations simple and they're uncomplicated but effective and they save me a noticeable amount of time. When I've needed assistance, customer support has been empathetic and responded quickly. Also, keeping an eye on and approving timesheets is genuinely so simple.

Cons

So far I haven't run into any significant issues , everything has been running smoothly for me up to this point.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CS

Claudia s.

Enterprise, 500+ employees

3.0
September 2019

“Confusing interface and slow speed”

Pros

It is simple to log my work hours and track my time off. Everything stays organized with Timesheets

Cons

The software can be pretty slow sometimes and the interface gets confusing with certain views that aren't laid out very well.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

small Business, 1-10 employees

5.0
September 2019

“easy to add PTO”

Pros

Really impressed with how easy it makes tracking employee hours and my own time. Adding PTO is just as simple when needed.

Cons

I honestly can't think of anything negative to say, it's been flawless for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LL

Lilly L.

Human Resources, 11-50 employees

3.0
September 2019

“easy to understand but hard to interact”

Pros

I can monitor multiple teammates simultaneously and calculating their hours is simple and easy for me to understand.

Cons

The layout isn't ideal and I find entering data less interactive.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

KE

Kathy E.

Human Resources, 11-50 employees

3.0
September 2019

“best for daily tasks but prints wrong”

Pros

having a clear overview of every hour I work and exactly how long each project takes has been incredibly helpful. I can hop between my phone and desktop without missing a beat, log in quickly and move between projects in seconds. It's become a core part of how I manage my day-to-day tasks and I rely on it constantly.

Cons

there isn't much that bothers me since the app runs smoothly for the most part. My single frustration has been trying to print schedules with all of my notes attached , whenever I attempt to include everything, the print output doesn't behave correctly and that specific feature seems to fail for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Small-Business, 11-50 employees

5.0
September 2019

“Simple to track and easy to use”

Pros

It is really simple to keep track of everyone's hours, and it's really easy to get around.

Cons

I can not think of any complaints, for me it's genuinely pretty simple and easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

SW

Shellie W.

Mid-Market, 500+ employees

5.0
September 2019

“Free and perfect for my budget”

Pros

As a freelancer, I really appreciate that they don't bill me for time tracking , it's such a significant benefit for my tight budget.

Cons

NO CONS, I wish I'd found it much sooner than I did.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EZ

Eva Z.

Human Resources, 500+ employees

5.0
September 2019

“Great mobile access but bad edit control”

Pros

Having mobile access makes things so much easier for me! Keeping all of my documents in a single place is wonderful , everything from new hire forms to W2 records. Being able to track my hours and watch my earnings is really convenient. Also, it's handy that I can quickly pull up my staff's schedules to see when they'll be in or out of the office.

Cons

I've experienced situations where team members edit their time entries long after they were recorded. It would be great to have a way to stop that, perhaps by adding a supervisor approval workflow or a similar control that makes edits harder to apply without managerial oversight.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9