Total 508 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

13%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

JJ

John Jairo

Mid-Market, 500+ employees

5.0
April 2015

Best choice for hourly team

Pros

Keeping tabs on our hourly team is now remarkably easy thanks to this tool. The web-based dashboard is easy to use and whenever I run into an issue, their support team is only a phone call away to help me out.

Cons

So far, I have no cons to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SG

Scot G.

Human Resources, 11-50 employees

5.0
April 2015

powerful tool for payroll

Pros

very user friendly interface but it's also powerful enough to manage all the payroll tracking our team requires. The amount of detail it records is remarkable , I can keep track of every element of employee compensation without feeling overwhelmed. I would absolutely recommend it to any organization that handles complex payroll and needs that same granular level of oversight.

Cons

Honestly, I can't think of any real downsides to the software, it meets our needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

5.0
April 2015

Awsome tailored support

Pros

I genuinely love receiving tailored assistance whenever I require support.

Cons

I can not think of anything I would want to modify about this service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
April 2015

very smooth integration!

Pros

I appreciate that the Salesforce integration runs without issues and I personally find the user interface very easy to move around.

Cons

have not discovered any problems or issues to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM

Kevin M.

Mid-Market, 500+ employees

5.0
April 2015

I highly recommended this!

Pros

I have found it incredibly simple to monitor my team's hours without much effort. The HR tools are way more feature-rich than I expected , features you'd assume would cost a lot more elsewhere. To get this caliber of capabilities at such an affordable price is genuinely impressive.

Cons

Honestly I do not have many complaints about this product. It's loaded with functionality and is decidedly budget-friendly. My biggest frustration is that I didn't discover it earlier , I wasted far too much time trying out other options that ultimately fell short.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Jennifer

Small-Business, 11-50 employees

3.0
April 2015

Fast and branded but navigation is awkward

Pros

I am really impressed by how interactive and fast this platform is, and being able to tailor it with our company's logo and color scheme makes it feel like a natural extension of our brand. Having quick access to both employee and consultant time logs, the option to archive past records and built-in reporting tools has seriously cut down on administrative overhead , I complete tasks quicker and with more confidence no

Cons

exploring between different pages can feel awkward and sluggish and it could definitely be more fluid. For example, when I'm trying to archive time entries but only a few projects from a batch should be archived, it's annoying that I can't pick the specific projects directly from the pop-up to fix them. I frequently resort to opening two browser windows to avoid losing data while hopping between sections.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

A

Anonymous

Small-Business, 11-50 employees

5.0
April 2015

Excellent and instant tool with great support

Pros

The interface is excellent , everything I need is instantly accessible, and most problems get fixed right away. When I can't work something out on my own, their support team is amazing and resolves any issue fast. I've reached out to them several times to get the program configured for our group and every interaction was very helpful. It's something I'd absolutely recommend to anyone who wants an easy-to-use yet powerful online solution.

Cons

At the moment nothing comes to mind , I haven't come across anything that annoys me about this software so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TD

Tania D.

Mid-Market, 500+ employees

3.0
April 2015

easy for partners but workflow is complex

Pros

I like that partners are able to log in from anywhere, which makes getting their time entries submitted so much faster and more convenient.

Cons

There are times when I struggle to remember every single step required to make edits or pull up data, because the workflow can feel somewhat complicated and hard to commit to memory.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6