Total 508 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

13%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

AH

Audra H.

Human Resources, 11-50 employees

5.0
September 2019

good location control

Pros

What I like is that I can stop employees from clocking in when they're physically away from the office altogether.

Cons

I find the advanced features past simple time tracking fairly hard to understand and use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

4.0
August 2019

Happy long time user

Pros

I find it so easy to use. The interface is really simple which makes everything feel natural to work with.

Cons

Haven't found any issues yet after using it for quite a while now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

2.0
August 2019

complex when you start out

Pros

Appreciate how fast I can enter time once I got the hang of it and tracking became much easier after figuring out the system

Cons

It felt pretty basic in the start. Nobody walked me through the setup and figuring things out on your own is challenging since it's not great for self-learning.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Enterprise, 500+ employees

3.0
August 2019

Messy interface and a learning curve

Pros

Really convenient how it automatically calculates totals when I input my hours

Cons

The interface looks messy and there's definitely a learning curve when you first start using it

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

AMO

alex Mokua O.

small Business, 11-50 employees

5.0
July 2019

great project tracking, clunky manual entries

Pros

Helps boost our team's productivity by tracking and analyzing how much time we spend on different projects.

Cons

It's pretty frustrating when you forget to clock in, adding that time back manually is more complicated than it should be

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AJ

abbie J.

small Business, 1-10 employees

4.0
July 2019

Can clock in through my phone

Pros

I like being able to clock in and out right from my phone plus managing everyone else's hours all in one app.

Cons

The approval process for changing hours is pretty rigid. Even if you clock out a few minutes early or late, you still need manager approval. There's no way to manually adjust things on your own which can be frustrating.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

small Business, 11-50 employees

4.0
June 2019

some tutorials would be nice

Pros

The most helpful thing is how simple it is once you get the hang of working with timesheets.

Cons

I wish there were better tutorials for the timesheet features. If you're not already familiar with how they work, you're pretty much on your own figuring it out.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

A

Anonymous

Enterprise, 500+ employees

4.0
June 2019

effective for storing data

Pros

Really effective when it comes to entering data and getting it out to where it needs to go

Cons

The formatting gets messed up sometimes and I have to redo everything

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MN

Mary N.

Small-Business, 11-50 employees

5.0
June 2019

Simple, deep but restrictive

Pros

Using the application to log my time is incredibly simple , I can jump in and clock in or out within seconds, assign job codes to each shift and add short notes for my supervisor whenever it's needed. One of the things I value most is how deeply customizable everything feels, I have the ability to manually insert breaks, modify pay rates and manage expense claims from the same centralized place. The document handling is excellent since I can upload receipts and supporting files in multiple formats and exporting detailed reports is painless. Also, GPS tracking has been a real help for validating the accuracy of my time entries and any mileage I report.

Cons

the system is quite restrictive , I can't correct even minor mistakes on my time entries myself. Every change has to be routed through a supervisor, who has the power to reject or erase my records and that constant dependence creates delays and makes fixing routine issues unnecessarily slow and frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

BN

Billiah N.

Human Resources, 500+ employees

5.0
June 2019

awsome customization but editing is restricted

Pros

What I really like is how much I can customize it for tracking different work hours and pay rates, whether my payroll is fixed or varies, being able to set breaks inside standard shifts is also super useful. Automatic time tracking is a lifesaver and I tap to clock in and it runs until I clock out, so I don't have to do the math manually. Another favorite is attaching supporting docs like receipts to expense claims which keeps things tidy and simplifies record-keeping. The sync between mobile and web works smoothly, so I'm able to jump onto either the app or a browser and pick up where I left off. All in all, it's interactive and easy to get the hang of, I didn't need much time to figure out the features and workflows.

Cons

The editing options feel fairly restricted because most changes require a supervisor's sign-off. If I want to remove a manually entered timesheet, I can't do it on my own , I have to wait for my supervisor to examine it and either reject it or remove it, so I'm forced to be very precise when I enter data the first time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Melissa

Small-Business, 11-50 employees

4.0
June 2019

Simple, trusted tool with honest concerns

Pros

I am really impressed by how simple it is to record employee hours and manage them online. My whole company picked it up without any trouble and everyone finds the interface very user-friendly. The GPS tracking is a standout , it makes confirming when our field staff clock in and out so much easier. Setting it up on smartphones was painless and the crew had no trouble getting started. I also find the downloadable reports extremely handy for printing timesheets, and the support team has been consistently helpful throughout our use.

Cons

One drawback for me is that the system depends entirely on users being honest, which becomes an issue because staff can edit their own time entries. I would also like the option to give supervisors permission to view certain employees who aren't directly under them, or to let them pull all hours recorded for specific projects.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Mid Market, 51-100 employees

4.0
May 2019

Part of my daily workflow

Pros

I can track my timesheet every day which helps me stay on top of my hours.

Cons

supervisors have to enter an additional password just to view their team's timesheets. It is really inconvenient and slows down the workflow.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Human Resources, 11-50 employees

5.0
May 2019

Keeps my hours accurate

Pros

Being able to log and check my timesheet each day really helps me keep accurate track of my working hours.

Cons

It annoys me that supervisors are required to enter an extra password just to look at their team's timesheets because this needless step interrupts the flow of work and makes everything slower.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Enterprise, 500+ employees

5.0
May 2019

great capabilities for monitoring

Pros

I find the time tracking capabilities really useful for monitoring how long team members spend on specific tasks or in the office. What I appreciate most is being able to access everything from my phone which makes it convenient when I'm away from my desk.

Cons

I haven't really found any downsides with this tool so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Human Resources, 11-50 employees

5.0
May 2019

Tracks time anywhere

Pros

the time-tracking features are a huge help for monitoring how long teammates spend on specific tasks or just being in the office. What I love most is that I can access everything from my phone, so it's super convenient when I'm away from my desk.

Cons

So far, I haven't come across any drawbacks with this application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 1-10 employees

5.0
May 2019

Cut down our payroll expenses

Pros

Love how their complimentary time and expense tracking keeps my team on track with compliance while boosting our billing efficiency and cutting down payroll expenses.

Cons

Nothing to complain about since I got it for free!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

small Business, 11-50 employees

5.0
May 2019

HR and time tracking on a single platform

Pros

Being able to handle time tracking and HR functions together in a single system is a great thing to be able to do.

Cons

I'm not a fan of the mileage since their accuracy isn't always reliable.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Small-Business, 11-50 employees

5.0
May 2019

Free and invaluable for my team

Pros

Their free time-and-expense tracking has been invaluable and it ensures my team stays compliant, increases billing accuracy and speed and helps reduce our overall payroll costs.

Cons

I don't have any complaints especially considering I received it at no cost!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

5.0
May 2019

All in one tool with mileage issues

Pros

I really like that I can manage both time tracking and HR-related tasks from within one single platform.

Cons

I am bothered by the mileage and tracking tools because their accuracy doesn't always feel dependable to me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KL

Kevin L.

small Business, 1-10 employees

5.0
May 2019

extensive features and user-friendly interface

Pros

The interface is really user friendly and there's so much content available. This software can handle pretty much anything I throw at it. It covers everything my company needs and goes beyond what we expected.

Cons

The manual timeclock entry process can be confusing for newcomers to figure out but that is really the only issue I've encountered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10