Timesheets.com Reviews

“Makes life easier for our employees

Pros

It is is really easy to use and makes life so much easier for our employees. As a manager, I find the reporting to be very thorough. From training to the follow-up after setup, everything was handled really well!

Cons

I really wish there was an option for autofill of hourly time on a daily basis. A lot of other products have this feature and it would save time if the company added it.

“really appreciate the customer service

Pros

We're big fans of timesheets.com, especially their support team. They're always super cooperative and go above and beyond. They're friendly, patient and are always willing to help if we're stuck or need clarification.

Cons

Honestly, we haven't run into any issues. The software works perfectly for our needs.

“Covers all our needs

Pros

The best thing about Timesheets.com for me is how easy it is to keep track of employee hours especially when they forget to punch in. It's so well-organized and covered all our needs.

Cons

Sometimes it's a bit slow and the updates take longer than expected. It can be really frustrating at times.

“solid tool for tracking employee hours

Pros

It's a solid tool for tracking employee hours. Really like it!

Cons

One thing I don't like about Timesheets.com is that it tends to lag sometimes.

“Highly Professional Customer Care

Pros

The customer service is excellent! Every team member was so professional and responsive.

Cons

I noticed that the way reports looked when printed didn't seem quite right. It could use a little adjustment.

“no complaints whatsoever

Pros

Timesheets.com works great for managing payroll and billing plus it has several useful financial tools and features built in.

Cons

I have no complaints. It's an efficient tool for payroll management for employers.

“attentive and supportive customer care

Pros

I appreciate the care, attention and support they provide, it really makes a difference.

Cons

The interface could use a little work. It seems a bit old-fashioned. But honestly, that's just a cosmetic issue.

“Never let down by their team

Pros

Their team is amazing. They always answer my questions quickly whether it's through chat or a call. They even take time to walk me through fixes and teach me how to use the system more efficiently. The global entry feature is fantastic letting me enter info for everyone in one go. And Gideon is a real gem!!

Cons

PTO and accrual tracking could be a bit more user-friendly. It would make things easier for everyone.

“useful for seperating project hours from other hours

Pros

It's really useful to keep project hours and general hours separate.

Cons

It would be nice if there was an app employees could download rather than always using a browser on their phone.

“Easy billing but hard to use

Pros

Being able to quickly see how much time my team spends across different projects makes it much easier for me to handle billing and keep track of productivity.

Cons

Sometimes I struggle with using it because the interface isn't as easy as I'd like it to be.

“Broad range of options available

Pros

Found it quite user friendly and it gives a broad range of options for various needs.

Cons

It's a little slow and the updates take longer than I'd like but it's not a huge issue.

“helps me keep track of things

Pros

It helps me keep track of my work hours and how much time I've accumulated.

Cons

If you're not a very patient user, it can sometimes feel outdated.

“Perfect for small and medium businesses

Pros

I really like how easy this software makes creating timesheets. It's so much more simple than I thought it would be.

Cons

A really good tool for any small or medium business. For me, it helped me save on accounting fees, which was a big win.

“simplicity stands out for me

Pros

What stands out to me is how simple and effective this platform is to use.

Cons

I haven't noticed any big issues. Sometimes there's a small lag but that's pretty rare.

“amazing reporting tools and well-trained team

Pros

The reporting tools are amazing. Very detailed, helping me monitor productivity, overtime and time-off requests. The customer support team is very well trained. They have been so helpful and ready to assist with any questions. They even helped me solve a payroll upload issue with Heartland, which has saved me so much time when processing payroll.

Cons

It'd be great if it was more affordable.

“simple to clock in and out

Pros

I loved how simple it was to clock in and out using Timesheets.com.

Cons

I didn't run into any issues with it

“smart time tracking with custom reports

Pros

The interface is super easy to use, especially for tracking employee hours and handling time-off requests. I also appreciate that I can create custom reports.

Cons

The customization options are a bit limited and the mobile experience could be improved.

“Worth every penny!

Pros

I don't think I'll ever be a heavy user of Timesheets.com since we have a small part-time team and simple setup. But I really value the tech support they offer. Been excellent in assisting me and our treasurer. As a nonprofit with a tight budget, Timesheets.com is so affordable and worth every penny.

Cons

When we first set up our account, it seemed a little complicated. I was worried it would take forever each month but the support team and the online tutorials really helped me get the hang of it.

“gets the job done for me

Pros

It helps me get the job done right and I find it to be a really solid program.

Cons

It works perfectly for what I need it to do so I have no complaints.

“Makes it easy to track billable hours and productivity

Pros

It's so easy to track billable hours and productivity, especially with the ability to log hours for specific projects. I can sort the time entries by task, which helps me understand how resources are being allocated across different research projects. Plus, generating reports quickly is super helpful. These reports show me how time is being spent and how things are progressing which is crucial for hitting project goals and making sure resources are used wisely. Another perk is the easy data entry which I can do from any device, whether I'm working in the office or from home.

Cons

The reporting tools are helpful but it would be nice if I could customize the reports for specific research needs. Also, approving time entries can be a little tricky, especially with many tasks and team members involved.

“easy to manage software

Pros

Timesheets is simple to use, easy to manage and perfect for employees to clock in and out.

Cons

I haven't run into any problems that I couldn't figure out. Like with any new software, it was different at first but I was able to adjust to the changes quickly.

“user-friendly for long-term team tracking

Pros

I would say it is very userfriendly and our department has been using it for several years. Multiple people on our team use it and there's barely any need for training. It helps us track things like PTO and other job-related info.

Cons

It would be nice if the system had more automation especially when it comes to reusing timesheets from previous weeks. It could also benefit from integrating with more popular software and calendars, based on what users ask for.

“Love the user interface

Pros

Love how quick and easy the user interface is. Very well laid out and responsive.

Cons

I can't think of any cons at the moment.

“convenient to fix any mistakes

Pros

It made clocking in and out really convenient. It was easy to fix if I forgot to clock in or out.

Cons

There's nothing I dislike about this system.

“Handles everything I throw at it

Pros

The tool sas handled every challenge I've thrown at it whether it's been a 'What-If' scenario or a real-world problem. As an accountant with a wide variety of clients, I've seen a lot of different needs for time tracking software. For every question I've had, every situation I've imagined, there's been a solution within this program. The software's features are well thought out and have been able to solve every problem that's come up.

Cons

At first, the interface wasn't exactly obvious and I had to get some training. After that, everything made sense and it was much easier to use. The slight learning curve was the only thing that made it harder to adopt.

“Timesheets.com for all your pence

Pros

With this tool I find it easy to record my shifts.

Cons

Some features are a bit difficult to understand.

“The best customer service in the industry

Pros

Holistically efficient product for time tracking, vacation tracking and getting a clear view of who is working. It is also user-friendly for our team. Moreover customer service is always available and willing to guide me through any questions I have.

Cons

I did not have any issues with the product itself. However, our executive team decided to switch to a different product.

“Timesheets is so easy to work with

Pros

Whenever I have a question, their customer service is always there and serves excellently.

Cons

I have no complaints about timesheets.

“Simple but looks old

Pros

I have found tracking employee hours and project time a lot simpler and I also find entering expenses to be simple and issue-free.

Cons

the interface feels quite outdated , I get the sense I'm using something from the 1990s that hasn't been refreshed in years.

“Excellent Customer Service

Pros

The customer service is outstanding. They are available within minutes to help resolve any issues. The representatives are highly knowledgeable about the product.

Cons

It is not fully integrated with our existing systems.

“Great Support Team!

Pros

The support team was fantastic at teaching and guiding me through the process of adding a new pay grade for mentoring an employee.

Cons

I have nothing to report.

“Decent software

Pros

The tool is easy to use, enjoyable to work with and features a pleasing website design.

Cons

I feel like I could achieve the same results with another, free website.

“Ed Torres review

Pros

I especially like the timers and time entry functions.

Cons

I was not a fan of the recent changes to the platform. I preferred the previous version.

“Excellent Customer Support - again!

Pros

I found the solution I needed for delegating time entry to an admin.

Cons

Finding the solution on my own was not easy. I had to contact customer service and I must say that they service me well!

“Timesheets is a good alternative to other products

Pros

I like how easy it is to use, the reasonable cost and the fast, efficient support. A big shoutout to the team!

Cons

Some of the admin features are confusing and many users still struggle with them. I wish there was an automatic reminder feature for employees.

“Timesheets Great customer service

Pros

I switched to Timesheets from QuickBooks Time because customer support declined after QuickBooks acquired them. Timesheets excels in customer support and has saved us money, which is why I made the switch.

Cons

Like with any software, there is a learning curve, but it is manageable. I just called our rep, who provided me with the tips I needed to gather my reports.

“Great for Tracking employees hours

Pros

I chose timesheets.com because it was the easiest option for handling bi-weekly payroll.

Cons

Occasionally, I had to re-enter employee information, but overall, it is a great product.

“Excellent Customer Service

Pros

Timesheets separates itself by having a real person answer the phone when I call with a question. They resolve my issues quickly and properly, which is invaluable. Thank you, Timesheets, for providing genuine customer support in an era where it is becoming rare.

Cons

The system is highly customizable, so setting it up takes some time.

“Help need a better one

Pros

It is okay for tracking some things but not all. The auto feature for 30 minutes is not accurate.

Cons

I noticed a potential issue with the auto feature for breaks.

“Best Customer Service out there

Pros

The tool is very easy to use. Plus, if I encounter any issues, their support team is always available and absolutely the best.

Cons

I have not encountered any problems so far. I recently added GPS tracking, and we are pleased with it as well.

“Easy to use

Pros

Its user-friendly and simple to get in touch with the support team if needed.

Cons

I have not used other time tracking systems. So, to me this is the best tool

“Great Timesheet!

Pros

It precisely tracks time and simplifies payroll tracking hours.

Cons

I do not have any complaints about Timesheets. The developers have been very supportive with any issues I have faced and have answered all my questions!

“STG Review

Pros

I like the integration with QuickBooks and the flexibility of managing various projects, users and clients. The support is fantastic!

Cons

The website has too many light-shaded elements, which are hard to read for those of us with older eyes. The QB interface is okay, but it is not intuitively designed right out of the box.

“Works perfectly for us

Pros

the payroll calculations are consistently accurate, and tracking billable hours works really precisely for us.

Cons

Honestly I couldn't find anything that stood out as a real problem and I didn't detect any significant issues with it.

“Your Support People

Pros

Your support is outstanding. Every time I have reached out, I have spoken with someone knowledgeable and the one fluent in English.

Cons

I do no fully grasp the system errors, but fortunately, people they have in the support team have been great about cleaning up my "trash" whenever I encounter a problem and reach out for help.

“Timesheets Review

Pros

It is very easy to use and the support team is quick and helpful.

Cons

My only issue is that I might not be using the system to its full potential.

“Great product to keep time

Pros

The software is very user-friendly. Adding sick leave, time off and holidays is also pretty easy for the HR department with Timesheets.

Cons

Its challenging to verify if people actually worked the hours they input since they have to log their own time.

“Review of Timesheet

Pros

The ease and productivity are excellent and it also allows me to print reports as needed. I spoke with customer support team for something, who was very helpful too.

Cons

I was charged $1 on the last day of the month, even though we were not officially starting until November 1, 2023.

“Preparing to Deploy Company Wide.

Pros

The user interface is intuitive. Once I got the hang of it, finding what I needed became a simple task.

Cons

I did like to have the option to create a formatted template for job descriptions or, alternatively, create custom project description fields. For example: Owner entity: Engineers: --Electrical --Mechanical --Structural, etc.

“Great Value

Pros

Timesheets offers a very user-friendly and functional app at a reasonable price. The interface is easy to navigate for new users.

Cons

I do not have any bad experiences with Timesheets.