Timesheets.com Reviews
45 Review(s)
softwareOverall Rating
4.5
45 Review(s)
Rating Distribution
5
(29)
4
(12)
3
(3)
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
45 Review(s)
Rating Distribution
5
(29)
4
(12)
3
(3)
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Timesheets.com for all your pence
Timesheets.com for all your pence
Pros
With this tool I find it easy to record my shifts.
Cons
Some features are a bit difficult to understand.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Naseem
Health, Wellness and Fitness, 51-100 employees
More than a year
August 2024
The best customer service in the industry
The best customer service in the industry
Pros
Holistically efficient product for time tracking, vacation tracking and getting a clear view of who is working. It is also user-friendly for our team. Moreover customer service is always available and willing to guide me through any questions I have.
Cons
I did not have any issues with the product itself. However, our executive team decided to switch to a different product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Heidi
Law Practice, 1-10 employees
Less than a year
July 2024
Timesheets is so easy to work with
Timesheets is so easy to work with
Pros
Whenever I have a question, their customer service is always there and serves excellently.
Cons
I have no complaints about timesheets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Medical Practice, 11-50 employees
More than a year
June 2024
Excellent Customer Service
Excellent Customer Service
Pros
The customer service is outstanding. They are available within minutes to help resolve any issues. The representatives are highly knowledgeable about the product.
Cons
It is not fully integrated with our existing systems.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jason
Financial Services, 11-50 employees
More than a year
May 2024
Great Support Team!
Great Support Team!
Pros
The support team was fantastic at teaching and guiding me through the process of adding a new pay grade for mentoring an employee.
Cons
I have nothing to report.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Hospital & Health Care, 11-50 employees
More than a year
May 2024
Decent software
Decent software
Pros
The tool is easy to use, enjoyable to work with and features a pleasing website design.
Cons
I feel like I could achieve the same results with another, free website.
Ease of use
4
Value for money
2
Customer Support
4
Functionality
6
Brittany
Transportation/Trucking/Railroad, 11-50 employees
May 2024
Ed Torres review
Ed Torres review
Pros
I especially like the timers and time entry functions.
Cons
I was not a fan of the recent changes to the platform. I preferred the previous version.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edwin
Accounting, 11-50 employees
More than a year
May 2024
Excellent Customer Support - again!
Excellent Customer Support - again!
Pros
I found the solution I needed for delegating time entry to an admin.
Cons
Finding the solution on my own was not easy. I had to contact customer service and I must say that they service me well!
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Barbara
Human Resources, 11-50 employees
More than a year
April 2024
Timesheets is a good alternative to other products
Timesheets is a good alternative to other products
Pros
I like how easy it is to use, the reasonable cost and the fast, efficient support. A big shoutout to the team!
Cons
Some of the admin features are confusing and many users still struggle with them. I wish there was an automatic reminder feature for employees.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anna Ruth
Legal Services, 1-10 employees
More than a year
April 2024
Timesheets Great customer service
Timesheets Great customer service
Pros
I switched to Timesheets from QuickBooks Time because customer support declined after QuickBooks acquired them. Timesheets excels in customer support and has saved us money, which is why I made the switch.
Cons
Like with any software, there is a learning curve, but it is manageable. I just called our rep, who provided me with the tips I needed to gather my reports.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
April 2024
Great for Tracking employees hours
Great for Tracking employees hours
Pros
I chose timesheets.com because it was the easiest option for handling bi-weekly payroll.
Cons
Occasionally, I had to re-enter employee information, but overall, it is a great product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tami
Automotive, 1-10 employees
More than a year
March 2024
Excellent Customer Service
Excellent Customer Service
Pros
Timesheets separates itself by having a real person answer the phone when I call with a question. They resolve my issues quickly and properly, which is invaluable. Thank you, Timesheets, for providing genuine customer support in an era where it is becoming rare.
Cons
The system is highly customizable, so setting it up takes some time.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jennifer
Religious Institutions, 11-50 employees
Less than a year
February 2024
Help need a better one
Help need a better one
Pros
It is okay for tracking some things but not all. The auto feature for 30 minutes is not accurate.
Cons
I noticed a potential issue with the auto feature for breaks.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Jennifer
Accounting, 1-10 employees
February 2024
Best Customer Service out there
Best Customer Service out there
Pros
The tool is very easy to use. Plus, if I encounter any issues, their support team is always available and absolutely the best.
Cons
I have not encountered any problems so far. I recently added GPS tracking, and we are pleased with it as well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diane
Security and Investigations, 11-50 employees
More than a year
February 2024
Easy to use
Easy to use
Pros
Its user-friendly and simple to get in touch with the support team if needed.
Cons
I have not used other time tracking systems. So, to me this is the best tool
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ania
Medical Practice, 1-10 employees
More than a year
January 2024
Great Timesheet!
Great Timesheet!
Pros
It precisely tracks time and simplifies payroll tracking hours.
Cons
I do not have any complaints about Timesheets. The developers have been very supportive with any issues I have faced and have answered all my questions!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brenda
Hospital & Health Care, 1-10 employees
Less than a year
January 2024
STG Review
STG Review
Pros
I like the integration with QuickBooks and the flexibility of managing various projects, users and clients. The support is fantastic!
Cons
The website has too many light-shaded elements, which are hard to read for those of us with older eyes. The QB interface is okay, but it is not intuitively designed right out of the box.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
10
Robert
Computer Software, 1-10 employees
Less than a year
January 2024
Your Support People
Your Support People
Pros
Your support is outstanding. Every time I have reached out, I have spoken with someone knowledgeable and the one fluent in English.
Cons
I do no fully grasp the system errors, but fortunately, people they have in the support team have been great about cleaning up my "trash" whenever I encounter a problem and reach out for help.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Teri
Legal Services, 1-10 employees
More than a year
December 2023
Timesheets Review
Timesheets Review
Pros
It is very easy to use and the support team is quick and helpful.
Cons
My only issue is that I might not be using the system to its full potential.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michele
Accounting, 1-10 employees
Less than a year
December 2023
Great product to keep time
Great product to keep time
Pros
The software is very user-friendly. Adding sick leave, time off and holidays is also pretty easy for the HR department with Timesheets.
Cons
Its challenging to verify if people actually worked the hours they input since they have to log their own time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
elmare
Entertainment, 11-50 employees
Less than a year
December 2023
Review of Timesheet
Review of Timesheet
Pros
The ease and productivity are excellent and it also allows me to print reports as needed. I spoke with customer support team for something, who was very helpful too.
Cons
I was charged $1 on the last day of the month, even though we were not officially starting until November 1, 2023.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Irma
Health, Wellness and Fitness, 11-50 employees
More than a year
November 2023
Preparing to Deploy Company Wide.
Preparing to Deploy Company Wide.
Pros
The user interface is intuitive. Once I got the hang of it, finding what I needed became a simple task.
Cons
I did like to have the option to create a formatted template for job descriptions or, alternatively, create custom project description fields. For example: Owner entity: Engineers: --Electrical --Mechanical --Structural, etc.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bruce
Architecture & Planning, 11-50 employees
Less than 6 months
October 2023
Great Value
Great Value
Pros
Timesheets offers a very user-friendly and functional app at a reasonable price. The interface is easy to navigate for new users.
Cons
I do not have any bad experiences with Timesheets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brad
Insurance, 11-50 employees
More than a year
October 2023
Timesheets
Timesheets
Pros
Live customer support team and others who assist on on Live Chat have been very helpful with any issues I have faced.
Cons
So far, I have not come across any problems that have not been resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Esther
Information Technology and Services, 11-50 employees
More than a year
October 2023
Virtua time clock works well!!!
Virtua time clock works well!!!
Pros
The virtual time clock has been a huge time saver for admin tasks!
Cons
I have no complaints at all and would definitely use them again.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Donna
Insurance, 1-10 employees
More than a year
September 2023
Great program and amazing service
Great program and amazing service
Pros
Its easy to use, employees love it and the reporting is accurate. Whenever I needed assistance, customer service was always there to help.
Cons
I really do not have anything bad to say about it. It is a great program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francesca
Legal Services, 1-10 employees
More than a year
September 2023
Payroll Management all in one place
Payroll Management all in one place
Pros
This tool is excellent for both admins and employees. Everyone can access the information they need.
Cons
When adding a new employee or contractor, their email sometimes appears as already in use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ann Marie
Accounting, 51-100 employees
More than a year
September 2023
Timesheets is great
Timesheets is great
Pros
The convenience and ease of record-keeping make it an invaluable tool for running our office. I cannot imagine operating without it. I especially like how simple it is to make edits and changes to employee times. I did happily recommend this program to any business looking to save time.
Cons
The new format is a bit tricky to figure out.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Debra
Medical Practice, 1-10 employees
More than a year
August 2023
Grateful for the high quality service
Grateful for the high quality service
Pros
The features are very good and the service is exceptional. The support team members who assist us for for onboarding and for other assistance were very knowledgeable and helpful.
Cons
There was nothing that caused us any trouble.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pamela
Non-Profit Organization Management, 11-50 employees
Less than a year
August 2023
My Timesheets.com
My Timesheets.com
Pros
Having access to different office locations and employees who are on the road has been a great advantage.
Cons
I wish I could customize the timesheets to show or hide specific columns, as some of the information makes the reports look convoluted. Additionally, the font size is an issue.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Stacy
Health, Wellness and Fitness, 11-50 employees
More than a year
August 2023
Great product
Great product
Pros
Timesheets provides an easy and great way for my employees to track their hours worked.
Cons
I have not found anything I dislike about Timesheets.com.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Insurance, 1-10 employees
More than a year
August 2023
From Charleson Engineering Ltd
From Charleson Engineering Ltd
Pros
I find the project time entry and expense entry to be very easy to use.
Cons
The lack of communication between QBO platforms is an issue. You can only export to QBO as the platforms do not sync back and forth.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tara
Civil Engineering, 1-10 employees
August 2023
Incredible features but needs updating
Incredible features but needs updating
Pros
I appreciate that Timesheets offers features like mobile time tracking and remote clocking for employees who are out in the field. I also love the reporting capabilities, which allow me to track job costs and employee performance easily.
Cons
The user interface of Timesheets could use some updating, as it is not very intuitive at times. I also wish that it had a project management feature so that I could better manage the tasks associated with each project.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Jennifer M.
Catering Services, 1-10 employees
March 2023
Time tracking made easy
Time tracking made easy
Pros
I found Timesheets really user-friendly, with great features like the mileage tracker and document management tools. I especially appreciate the real-time data and reporting capabilities that help me track employee performance easily.
Cons
I did have some issues with the user interface, which could be a bit confusing. Apart from that, there is really nothing I can complain about, as it has enabled me to track time and expenses accurately and efficiently.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Rick W.
Accounting Services, 11-50 employees
March 2023
Easy for remote teams
Easy for remote teams
Pros
Timesheets have been a great asset in helping our remote team collaborate more efficiently. The time tracking features have allowed us to accurately track project time, while the reporting capabilities help us analyze job costs easily.
Cons
The navigation could be made more intuitive, as it can be a bit confusing at times. Also, I would like to see an improved project management feature in the future.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Susan D.
Web Design and Development, 1-10 employees
March 2023
Timesheets has helped us go greener by reducing the amount of paper we used to need.
Timesheets has helped us go greener by reducing the amount of paper we used to need.
Pros
We no longer use paper as time-tracking sheets. We were using them for every project and this required manual time-in/time-out calculations as well as adding data for client billing. Now, Timesheets.com has helped us become more organized because we can add notes to each timestamp. The notes make it easier to remember exactly how much time was spent on each project. We can use this information to be more specific when billing clients and demonstrate the value of the time spent.
Cons
I would prefer if the timestamps included precise timer entries rather than just a total. If I forget to stop the timer after a task ends, theres just no way to know how much time was spent since theres no starting time either.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Desiree G.
Marketing and Advertising, 1-10 employees
February 2023
Fantastic Experience with Timesheets
Fantastic Experience with Timesheets
Pros
Our experience with Timesheets.com has been outstanding. The support we received during the implementation process was exceptional. Sensitive content hidden guided us through each step patiently addressing our questions and demonstrating a deep understanding of the system. The entire team at Timesheets.com proved to be extremely helpful making our transition smooth. Furthermore the cost of the service is unbeatable offering significant savings compared to other systems. While the interface might not be the most visually appealing it is highly functional and meets our needs. The mobile interface is also excellent and having Timesheets.com has significantly streamlined our timekeeping and expense processes.
Cons
There are a few drawbacks to mention. The integration with QuickBooks is not flawless and we had to employ workarounds which made the tool slightly more challenging to use. Additionally while the portal is intuitive it lacks the aesthetic appeal of some other alternatives. The separation of paid time off PTO and project time can be inconvenient for both users and administrators.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Donna
Aviation and Aerospace, 11-50 employees
February 2023
Excellent customer support with useful time-tracking features
Excellent customer support with useful time-tracking features
Pros
Timesheets.com has a helpful customer support team. I have been using the software for all of our work sites to track employee working hours. The best thing about the platform is that it has configurable pricing options depending on the features required and the budget available.
Cons
There are no mobile-specific memos. We can only access desktop versions, which is inconvenient. Also, our workers, who mostly use mobile phones to work, often find it difficult to use or find PTO options.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Tammy K.
Construction, 11-50 employees
February 2023
Has helped improve team management.
Has helped improve team management.
Pros
It makes sure the employees cannot cheat the system by entering their time-in if they are a few miles away from the building. The app only allows time-ins when a phones GPS detects that you are in the right place. Time tracking is accurate and reliable, and for an organization with fewer resources, it is perfect.
Cons
I believe the employees should have better access to app management from their phones. And the app itself is more suited for iOS since it runs smoothly on an iPhone but even the latest Android phones struggle to offer a smooth user experience.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Cassandra L.
Hospital & Health Care, 1-10 employees
January 2023
No more manual time tracking
No more manual time tracking
Pros
Timesheets is an excellent tool for any organization that needs to track employee time and expenses. I love how it automates payroll calculations, so I no longer have to do them manually. The real-time reporting and dashboard features are also great for analyzing data and generating insights.
Cons
Except for the one occasion when I had some issues with the user interface, I really have no complaints about Timesheets. It has been a great tool for tracking time and expenses.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Brett H.
Marketing Services, 11-50 employees
January 2023
Great for remote employee tracking and easy to use.
Great for remote employee tracking and easy to use.
Pros
The GPS tracking feature on timesheets.com is fantastic. It helps us track when and where our employees have clocked in or out while on the job. The setup was fairly simple and the mobile app was easy to install. It has extensive reporting capabilities and the reports are downloadable. Customer service is responsive too.
Cons
It needs a working customer module so that our employees can add the actual customers to their daily schedules through the app. We currently use an alternative for that.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Danielle F.
Construction, 11-50 employees
January 2023
A heartfelt review by a long term user.
A heartfelt review by a long term user.
Pros
For me, the greatest benefit of using Timesheets is the ability to track employee time and hours easily. The reporting features are great for analyzing job costs and the integration with QuickBooks makes it easy to export payroll data into accounting software.
Cons
The user interface can be a bit clunky at times, making it difficult to navigate between different sections of the product. There were also instances where the software didnt seem to save my settings properly.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Aaron B.
Construction, 1-10 employees
December 2022
Helped us get rid of excessive paper handling in our office. great software for small companies
Helped us get rid of excessive paper handling in our office. great software for small companies
Pros
It has given my employees the flexibility of entering their time manually and given me control over their approvals. It’s a win-win situation, and we don’t have to worry about attendance during an important event since the clock feature is also available to accurately calculate it later. Timesheets have been amazing overall.
Cons
I wish the time stamps allowed me to see the moment you started and stopped a timer, rather than simply the total time. I occasionally forget to pause or stop a timer, so it continues to run in the background.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Desire G
Marketing and advertising, 1-10 employees
December 2022
Perfect to keep an eye on your employees especially for larger organizations
Perfect to keep an eye on your employees especially for larger organizations
Pros
We have been able to manage staff time and report successfully thanks to timesheets. It is incredibly simple to set up and configure. It works well for tracking spending and PTO. Having the ability to restrict access based on IP address is a game changer since employees can’t clock in or out if they’re not in the office.
Cons
There arent many drawbacks, but they do lack a mobile app. Although Timesheets has a mobile-friendly website, a separate mobile app would be a wonderful addition.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Kevin M.
Healthcare, 101-500 employees
December 2022
It offers a valuable experience at an economical cost.
It offers a valuable experience at an economical cost.
Pros
The mobile app allows my foremen to enter their time whenever it is convenient for them, and I see their updates right away. I am able to assess their entries and edit them if theres a significant time gap. Ultimately, it has simplified my work by a huge margin since I dont have to scroll through endless Excel sheets anymore. I also use the reports feature to instantly calculate payroll hours.
Cons
I cannot honestly complain about Timesheets.com. I just have some suggestions that Id like to see added to the software. One thing Ive asked for is to include a line item on their reports for "Payroll By Account Code" that shows the date range. This addition will save me more time.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Nona H.
Construction, 1-10 employees
November 2022
Filters
Sort by:
Timesheets.com for all your pence
Timesheets.com for all your pence
Pros
With this tool I find it easy to record my shifts.
Cons
Some features are a bit difficult to understand.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Naseem
Health, Wellness and Fitness, 51-100 employees
More than a year
August 2024
The best customer service in the industry
The best customer service in the industry
Pros
Holistically efficient product for time tracking, vacation tracking and getting a clear view of who is working. It is also user-friendly for our team. Moreover customer service is always available and willing to guide me through any questions I have.
Cons
I did not have any issues with the product itself. However, our executive team decided to switch to a different product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Heidi
Law Practice, 1-10 employees
Less than a year
July 2024
Timesheets is so easy to work with
Timesheets is so easy to work with
Pros
Whenever I have a question, their customer service is always there and serves excellently.
Cons
I have no complaints about timesheets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisa
Medical Practice, 11-50 employees
More than a year
June 2024
Excellent Customer Service
Excellent Customer Service
Pros
The customer service is outstanding. They are available within minutes to help resolve any issues. The representatives are highly knowledgeable about the product.
Cons
It is not fully integrated with our existing systems.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jason
Financial Services, 11-50 employees
More than a year
May 2024
Great Support Team!
Great Support Team!
Pros
The support team was fantastic at teaching and guiding me through the process of adding a new pay grade for mentoring an employee.
Cons
I have nothing to report.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Hospital & Health Care, 11-50 employees
More than a year
May 2024
Decent software
Decent software
Pros
The tool is easy to use, enjoyable to work with and features a pleasing website design.
Cons
I feel like I could achieve the same results with another, free website.
Ease of use
4
Value for money
2
Customer Support
4
Functionality
6
Brittany
Transportation/Trucking/Railroad, 11-50 employees
May 2024
Ed Torres review
Ed Torres review
Pros
I especially like the timers and time entry functions.
Cons
I was not a fan of the recent changes to the platform. I preferred the previous version.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edwin
Accounting, 11-50 employees
More than a year
May 2024
Excellent Customer Support - again!
Excellent Customer Support - again!
Pros
I found the solution I needed for delegating time entry to an admin.
Cons
Finding the solution on my own was not easy. I had to contact customer service and I must say that they service me well!
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Barbara
Human Resources, 11-50 employees
More than a year
April 2024
Timesheets is a good alternative to other products
Timesheets is a good alternative to other products
Pros
I like how easy it is to use, the reasonable cost and the fast, efficient support. A big shoutout to the team!
Cons
Some of the admin features are confusing and many users still struggle with them. I wish there was an automatic reminder feature for employees.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Anna Ruth
Legal Services, 1-10 employees
More than a year
April 2024
Timesheets Great customer service
Timesheets Great customer service
Pros
I switched to Timesheets from QuickBooks Time because customer support declined after QuickBooks acquired them. Timesheets excels in customer support and has saved us money, which is why I made the switch.
Cons
Like with any software, there is a learning curve, but it is manageable. I just called our rep, who provided me with the tips I needed to gather my reports.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
April 2024
Great for Tracking employees hours
Great for Tracking employees hours
Pros
I chose timesheets.com because it was the easiest option for handling bi-weekly payroll.
Cons
Occasionally, I had to re-enter employee information, but overall, it is a great product.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tami
Automotive, 1-10 employees
More than a year
March 2024
Excellent Customer Service
Excellent Customer Service
Pros
Timesheets separates itself by having a real person answer the phone when I call with a question. They resolve my issues quickly and properly, which is invaluable. Thank you, Timesheets, for providing genuine customer support in an era where it is becoming rare.
Cons
The system is highly customizable, so setting it up takes some time.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jennifer
Religious Institutions, 11-50 employees
Less than a year
February 2024
Help need a better one
Help need a better one
Pros
It is okay for tracking some things but not all. The auto feature for 30 minutes is not accurate.
Cons
I noticed a potential issue with the auto feature for breaks.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Jennifer
Accounting, 1-10 employees
February 2024
Best Customer Service out there
Best Customer Service out there
Pros
The tool is very easy to use. Plus, if I encounter any issues, their support team is always available and absolutely the best.
Cons
I have not encountered any problems so far. I recently added GPS tracking, and we are pleased with it as well.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diane
Security and Investigations, 11-50 employees
More than a year
February 2024
Easy to use
Easy to use
Pros
Its user-friendly and simple to get in touch with the support team if needed.
Cons
I have not used other time tracking systems. So, to me this is the best tool
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ania
Medical Practice, 1-10 employees
More than a year
January 2024
Great Timesheet!
Great Timesheet!
Pros
It precisely tracks time and simplifies payroll tracking hours.
Cons
I do not have any complaints about Timesheets. The developers have been very supportive with any issues I have faced and have answered all my questions!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brenda
Hospital & Health Care, 1-10 employees
Less than a year
January 2024
STG Review
STG Review
Pros
I like the integration with QuickBooks and the flexibility of managing various projects, users and clients. The support is fantastic!
Cons
The website has too many light-shaded elements, which are hard to read for those of us with older eyes. The QB interface is okay, but it is not intuitively designed right out of the box.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
10
Robert
Computer Software, 1-10 employees
Less than a year
January 2024
Your Support People
Your Support People
Pros
Your support is outstanding. Every time I have reached out, I have spoken with someone knowledgeable and the one fluent in English.
Cons
I do no fully grasp the system errors, but fortunately, people they have in the support team have been great about cleaning up my "trash" whenever I encounter a problem and reach out for help.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Teri
Legal Services, 1-10 employees
More than a year
December 2023
Timesheets Review
Timesheets Review
Pros
It is very easy to use and the support team is quick and helpful.
Cons
My only issue is that I might not be using the system to its full potential.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michele
Accounting, 1-10 employees
Less than a year
December 2023
Great product to keep time
Great product to keep time
Pros
The software is very user-friendly. Adding sick leave, time off and holidays is also pretty easy for the HR department with Timesheets.
Cons
Its challenging to verify if people actually worked the hours they input since they have to log their own time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
elmare
Entertainment, 11-50 employees
Less than a year
December 2023
Review of Timesheet
Review of Timesheet
Pros
The ease and productivity are excellent and it also allows me to print reports as needed. I spoke with customer support team for something, who was very helpful too.
Cons
I was charged $1 on the last day of the month, even though we were not officially starting until November 1, 2023.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Irma
Health, Wellness and Fitness, 11-50 employees
More than a year
November 2023
Preparing to Deploy Company Wide.
Preparing to Deploy Company Wide.
Pros
The user interface is intuitive. Once I got the hang of it, finding what I needed became a simple task.
Cons
I did like to have the option to create a formatted template for job descriptions or, alternatively, create custom project description fields. For example: Owner entity: Engineers: --Electrical --Mechanical --Structural, etc.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bruce
Architecture & Planning, 11-50 employees
Less than 6 months
October 2023
Great Value
Great Value
Pros
Timesheets offers a very user-friendly and functional app at a reasonable price. The interface is easy to navigate for new users.
Cons
I do not have any bad experiences with Timesheets.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brad
Insurance, 11-50 employees
More than a year
October 2023
Timesheets
Timesheets
Pros
Live customer support team and others who assist on on Live Chat have been very helpful with any issues I have faced.
Cons
So far, I have not come across any problems that have not been resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Esther
Information Technology and Services, 11-50 employees
More than a year
October 2023
Virtua time clock works well!!!
Virtua time clock works well!!!
Pros
The virtual time clock has been a huge time saver for admin tasks!
Cons
I have no complaints at all and would definitely use them again.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Donna
Insurance, 1-10 employees
More than a year
September 2023
Great program and amazing service
Great program and amazing service
Pros
Its easy to use, employees love it and the reporting is accurate. Whenever I needed assistance, customer service was always there to help.
Cons
I really do not have anything bad to say about it. It is a great program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francesca
Legal Services, 1-10 employees
More than a year
September 2023
Payroll Management all in one place
Payroll Management all in one place
Pros
This tool is excellent for both admins and employees. Everyone can access the information they need.
Cons
When adding a new employee or contractor, their email sometimes appears as already in use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ann Marie
Accounting, 51-100 employees
More than a year
September 2023
Timesheets is great
Timesheets is great
Pros
The convenience and ease of record-keeping make it an invaluable tool for running our office. I cannot imagine operating without it. I especially like how simple it is to make edits and changes to employee times. I did happily recommend this program to any business looking to save time.
Cons
The new format is a bit tricky to figure out.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Debra
Medical Practice, 1-10 employees
More than a year
August 2023
Grateful for the high quality service
Grateful for the high quality service
Pros
The features are very good and the service is exceptional. The support team members who assist us for for onboarding and for other assistance were very knowledgeable and helpful.
Cons
There was nothing that caused us any trouble.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pamela
Non-Profit Organization Management, 11-50 employees
Less than a year
August 2023
My Timesheets.com
My Timesheets.com
Pros
Having access to different office locations and employees who are on the road has been a great advantage.
Cons
I wish I could customize the timesheets to show or hide specific columns, as some of the information makes the reports look convoluted. Additionally, the font size is an issue.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Stacy
Health, Wellness and Fitness, 11-50 employees
More than a year
August 2023
Great product
Great product
Pros
Timesheets provides an easy and great way for my employees to track their hours worked.
Cons
I have not found anything I dislike about Timesheets.com.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Insurance, 1-10 employees
More than a year
August 2023
From Charleson Engineering Ltd
From Charleson Engineering Ltd
Pros
I find the project time entry and expense entry to be very easy to use.
Cons
The lack of communication between QBO platforms is an issue. You can only export to QBO as the platforms do not sync back and forth.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tara
Civil Engineering, 1-10 employees
August 2023
Incredible features but needs updating
Incredible features but needs updating
Pros
I appreciate that Timesheets offers features like mobile time tracking and remote clocking for employees who are out in the field. I also love the reporting capabilities, which allow me to track job costs and employee performance easily.
Cons
The user interface of Timesheets could use some updating, as it is not very intuitive at times. I also wish that it had a project management feature so that I could better manage the tasks associated with each project.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Jennifer M.
Catering Services, 1-10 employees
March 2023
Time tracking made easy
Time tracking made easy
Pros
I found Timesheets really user-friendly, with great features like the mileage tracker and document management tools. I especially appreciate the real-time data and reporting capabilities that help me track employee performance easily.
Cons
I did have some issues with the user interface, which could be a bit confusing. Apart from that, there is really nothing I can complain about, as it has enabled me to track time and expenses accurately and efficiently.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Rick W.
Accounting Services, 11-50 employees
March 2023
Easy for remote teams
Easy for remote teams
Pros
Timesheets have been a great asset in helping our remote team collaborate more efficiently. The time tracking features have allowed us to accurately track project time, while the reporting capabilities help us analyze job costs easily.
Cons
The navigation could be made more intuitive, as it can be a bit confusing at times. Also, I would like to see an improved project management feature in the future.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Susan D.
Web Design and Development, 1-10 employees
March 2023
Timesheets has helped us go greener by reducing the amount of paper we used to need.
Timesheets has helped us go greener by reducing the amount of paper we used to need.
Pros
We no longer use paper as time-tracking sheets. We were using them for every project and this required manual time-in/time-out calculations as well as adding data for client billing. Now, Timesheets.com has helped us become more organized because we can add notes to each timestamp. The notes make it easier to remember exactly how much time was spent on each project. We can use this information to be more specific when billing clients and demonstrate the value of the time spent.
Cons
I would prefer if the timestamps included precise timer entries rather than just a total. If I forget to stop the timer after a task ends, theres just no way to know how much time was spent since theres no starting time either.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Desiree G.
Marketing and Advertising, 1-10 employees
February 2023
Fantastic Experience with Timesheets
Fantastic Experience with Timesheets
Pros
Our experience with Timesheets.com has been outstanding. The support we received during the implementation process was exceptional. Sensitive content hidden guided us through each step patiently addressing our questions and demonstrating a deep understanding of the system. The entire team at Timesheets.com proved to be extremely helpful making our transition smooth. Furthermore the cost of the service is unbeatable offering significant savings compared to other systems. While the interface might not be the most visually appealing it is highly functional and meets our needs. The mobile interface is also excellent and having Timesheets.com has significantly streamlined our timekeeping and expense processes.
Cons
There are a few drawbacks to mention. The integration with QuickBooks is not flawless and we had to employ workarounds which made the tool slightly more challenging to use. Additionally while the portal is intuitive it lacks the aesthetic appeal of some other alternatives. The separation of paid time off PTO and project time can be inconvenient for both users and administrators.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Donna
Aviation and Aerospace, 11-50 employees
February 2023
Excellent customer support with useful time-tracking features
Excellent customer support with useful time-tracking features
Pros
Timesheets.com has a helpful customer support team. I have been using the software for all of our work sites to track employee working hours. The best thing about the platform is that it has configurable pricing options depending on the features required and the budget available.
Cons
There are no mobile-specific memos. We can only access desktop versions, which is inconvenient. Also, our workers, who mostly use mobile phones to work, often find it difficult to use or find PTO options.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Tammy K.
Construction, 11-50 employees
February 2023
Has helped improve team management.
Has helped improve team management.
Pros
It makes sure the employees cannot cheat the system by entering their time-in if they are a few miles away from the building. The app only allows time-ins when a phones GPS detects that you are in the right place. Time tracking is accurate and reliable, and for an organization with fewer resources, it is perfect.
Cons
I believe the employees should have better access to app management from their phones. And the app itself is more suited for iOS since it runs smoothly on an iPhone but even the latest Android phones struggle to offer a smooth user experience.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Cassandra L.
Hospital & Health Care, 1-10 employees
January 2023
No more manual time tracking
No more manual time tracking
Pros
Timesheets is an excellent tool for any organization that needs to track employee time and expenses. I love how it automates payroll calculations, so I no longer have to do them manually. The real-time reporting and dashboard features are also great for analyzing data and generating insights.
Cons
Except for the one occasion when I had some issues with the user interface, I really have no complaints about Timesheets. It has been a great tool for tracking time and expenses.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Brett H.
Marketing Services, 11-50 employees
January 2023
Great for remote employee tracking and easy to use.
Great for remote employee tracking and easy to use.
Pros
The GPS tracking feature on timesheets.com is fantastic. It helps us track when and where our employees have clocked in or out while on the job. The setup was fairly simple and the mobile app was easy to install. It has extensive reporting capabilities and the reports are downloadable. Customer service is responsive too.
Cons
It needs a working customer module so that our employees can add the actual customers to their daily schedules through the app. We currently use an alternative for that.
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Danielle F.
Construction, 11-50 employees
January 2023
A heartfelt review by a long term user.
A heartfelt review by a long term user.
Pros
For me, the greatest benefit of using Timesheets is the ability to track employee time and hours easily. The reporting features are great for analyzing job costs and the integration with QuickBooks makes it easy to export payroll data into accounting software.
Cons
The user interface can be a bit clunky at times, making it difficult to navigate between different sections of the product. There were also instances where the software didnt seem to save my settings properly.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Aaron B.
Construction, 1-10 employees
December 2022
Helped us get rid of excessive paper handling in our office. great software for small companies
Helped us get rid of excessive paper handling in our office. great software for small companies
Pros
It has given my employees the flexibility of entering their time manually and given me control over their approvals. It’s a win-win situation, and we don’t have to worry about attendance during an important event since the clock feature is also available to accurately calculate it later. Timesheets have been amazing overall.
Cons
I wish the time stamps allowed me to see the moment you started and stopped a timer, rather than simply the total time. I occasionally forget to pause or stop a timer, so it continues to run in the background.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Desire G
Marketing and advertising, 1-10 employees
December 2022
Perfect to keep an eye on your employees especially for larger organizations
Perfect to keep an eye on your employees especially for larger organizations
Pros
We have been able to manage staff time and report successfully thanks to timesheets. It is incredibly simple to set up and configure. It works well for tracking spending and PTO. Having the ability to restrict access based on IP address is a game changer since employees can’t clock in or out if they’re not in the office.
Cons
There arent many drawbacks, but they do lack a mobile app. Although Timesheets has a mobile-friendly website, a separate mobile app would be a wonderful addition.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Kevin M.
Healthcare, 101-500 employees
December 2022
It offers a valuable experience at an economical cost.
It offers a valuable experience at an economical cost.
Pros
The mobile app allows my foremen to enter their time whenever it is convenient for them, and I see their updates right away. I am able to assess their entries and edit them if theres a significant time gap. Ultimately, it has simplified my work by a huge margin since I dont have to scroll through endless Excel sheets anymore. I also use the reports feature to instantly calculate payroll hours.
Cons
I cannot honestly complain about Timesheets.com. I just have some suggestions that Id like to see added to the software. One thing Ive asked for is to include a line item on their reports for "Payroll By Account Code" that shows the date range. This addition will save me more time.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Nona H.
Construction, 1-10 employees
November 2022