Total 508 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

13%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Human Resources, 11-50 employees

4.0
April 2019

excellent mobile schedule but desktop is worse

Pros

Scheduling has become a lot less of a headache and far more reachable for me now. I am a big fan that there's a mobile app where I can view and handle all my shifts directly on my phone. Asking for time off or grabbing extra shifts is simple and being able to message my coworkers from the same place is extremely handy.

Cons

The desktop site doesn't really appeal to me , personally I prefer the app because I find it far simpler to get around and operate.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Human Resources, 11-50 employees

5.0
April 2019

Simple but no location check

Pros

Logging clock-ins has become incredibly simple with this platform. I can rapidly identify and flag any errors I make, and it's never supplied me with wrong information. Also, the payroll integration includes ready-made forms that free up a huge amount of time.

Cons

I dislike that it doesn't record the actual location of a clock-in or clock-out, so employees are able to punch in from anywhere. That means we're essentially trusting them to be truthful about where they were when they logged their time, which makes me uneasy.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

AW

Audrey W.

Human Resources, 11-50 employees

5.0
April 2019

very simple to use

Pros

the interface is really easy to use , I can find my way around the site quickly and everything feels logically organized and well-structured.

Cons

I struggled to find what I was searching for because the interface actually made navigation pretty confusing and harder than I expected.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Human Resources, 11-50 employees

4.0
April 2019

Clear dashboard with missing basics

Pros

I really like that the dashboard puts my PTO requests, accrued vacation and total hours worked together in one clear view, so I don't have to hunt around.

Cons

Sometimes I get annoyed because it's not easy to pull up hours from previous pay periods, and there isn't even a simple lunch break toggle which feels like a pretty basic omission.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Human Resources, 11-50 employees

4.0
April 2019

Amazing but needs live updates

Pros

Its amazing tool and I can find what I need quickly. It's incredibly easy to use even new team members learn it fast. I really like how it manages corrections smoothly when mistakes happen. The notification system keeps me informed about everything important without ever feeling overwhelming.

Cons

The app could benefit from more sophisticated tools to stand up against competitors. Its live, real-time capabilities are quite limited, and that becomes annoying when I need immediate updates. Account integration is awkward and doesn't sync cleanly with our current systems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

7

GE

George E.

Small-Business, 11-50 employees

4.0
April 2019

Neat but can be too much

Pros

I've noticed it keeps everything neatly organized and consistently does precisely what I need it to do.

Cons

Sometimes it becomes overwhelming and I struggle with going through everything.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Enterprise, 500+ employees

5.0
April 2019

Online timesheets are a lifesaver

Pros

I really value having digital timesheets available online , it makes everything run much more smoothly for our company. Being able to access all employee information from one central place is incredibly convenient and saves me tons of time whenever I need to look something up.

Cons

When I work with the job costing feature, it can be somewhat difficult to use and I've run into accuracy issues that are often the result of my own data-entry mistakes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

5.0
March 2019

Simple and smooth daily

Pros

how simple and smooth this program is to use, it feels very interactive whenever I work with it daily.

Cons

there aren't any significant problems I can point out, the app does everything I require and runs smoothly for my needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

4.0
March 2019

Handy for working from home

Pros

Accessing it from home to make changes has been incredibly handy for me on many occasions.

Cons

I didn't face any major issues , it performed reliably and met my needs without problems.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Human Resources, 11-50 employees

4.0
March 2019

Useful but looks a bit plain

Pros

It is very useful for keeping track of my work hours and for getting my timesheet totals computed fast

Cons

the interface seems rather plain and simplistic but it does what I need.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

5.0
March 2019

Friendly but mobile would help

Pros

the layout is really user-friendly to move around, and I value that it handles billing automatically while also taking care of timesheet tracking for our entire team.

Cons

Honestly, I'd love a mobile app even a pared-down version with just the essentials, it's frustrating having to boot up my work computer every time I want to check my timesheet or clock in.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

4.0
March 2019

very Smooth editing!

Pros

I find editing timesheets an absolute smooth and really simple to use.

Cons

Occasionally the data that I input doesn't get saved immediately.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Small-Business, 11-50 employees

4.0
March 2019

simple to log, spotty connection

Pros

Its easy to access and to log my hours for payroll processing.

Cons

My main complaint is that there isn't a mobile app and the desktop connection sometimes proves unreliable.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

A

Anonymous

Small-Business, 11-50 employees

4.0
March 2019

Excellent tool yet slow and costly

Pros

Over time I've come to rely on this as a top-notch organizational tool that makes keeping precise timesheet records easy, regardless of how many staff members I'm supervising. It also proves flexible enough to cover any additional time-tracking needs my company may have.

Cons

uploading timesheets often takes longer than I'd expect when I'm trying to add new data, and to be frank it feels somewhat overpriced for what I'm actually receiving.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

A

Anonymous

Human Resources, 500+ employees

4.0
March 2019

Simple start but features are tricky

Pros

I am still getting used to this because I haven't had it long, yet up to now picking it up has felt fairly simple and the overall learning experience has been quite simple.

Cons

Still working through all the features and its quite difficult to use.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Small-Business, 11-50 employees

4.0
March 2019

Loved this tool

Pros

Our whole team finds the interface very friendly, and we can easily keep track of hours for both billing clients and running payroll.

Cons

I haven't faced any issues, it lets us see everything clearly and make the company-specific adjustments we need with no issue

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Human Resources, 11-50 employees

4.0
February 2019

Pleasant, but static pages better

Pros

It runs smoothly and is genuinely pleasant to use every day, the layout feels natural, and the interactive interface really helps me get through my tasks much more easily.

Cons

I find that static pages would perform better than these dynamic ones.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PM

Patimat M.

Small-Business, 11-50 employees

3.0
February 2019

Simple to grasp but update made it slow

Pros

It's very easy to get the hang of , no tangled menus or too many bells and whistles. I like that it stays minimal and doesn't drown me in needless choices.

Cons

Since the latest update, they've made changes I find frustrating. Inputting data has become much more time-consuming than it used to be.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Human Resources, 11-50 employees

3.0
February 2019

It works but slow tool

Pros

I truly value being able to enter my data each quarter and to log it specifically using hours as the unit.

Cons

Honestly, it takes me far too long to enter my hours and the entire process feels painfully slow and tedious.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Mid-Market, 500+ employees

3.0
February 2019

Interactive solution with slow loading

Pros

the interface is very easy to use and truly user-friendly for tracking hours.

Cons

Sometimes the loading times really frustrate me when I'm trying to get work done quickly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6