Total 508 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

36%

3

Stars

13%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

small Business, 1-10 employees

4.0
May 2019

Did not fit my budget

Pros

I wasn't sure about it at first but it turned out to be really nice. The layout works well for me.

Cons

The only thing that stopped me was the cost. It ended up being more than I could afford to spend. I always test out free trials first to see if a program will work for my business and fits within my budget.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

KL

Kevin L.

Mid-Market, 500+ employees

4.0
May 2019

Huge and interactive solution

Pros

interface is very interactive and there's an enormous amount of content at my fingertips. The app manages almost anything I give it, without failing. It fulfills all my company's requirements and even exceeds what we had anticipated.

Cons

For new users, the manual timeclock entry feels a bit confusing to use which can be frustrating at first , aside from that it's honestly the only problem I've run into.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

7

A

Anonymous

Small-Business, 11-50 employees

4.0
May 2019

Surprisingly easy but pricey

Pros

At first I had doubts about the timesheet tool, but it proved to be surprisingly easy to use and very interactive. I find the layout suits my workflow well.

Cons

I was put off primarily by the price and it simply exceeded what I could reasonably afford. Whenever I'm evaluating software I always try free trials first so I can judge whether a program will actually meet my business needs and fit within my budget constraints.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

RK

roma k.

Human Resources, 11-50 employees

4.0
May 2019

Makes tracking easy for us

Pros

Keeping track of employee hours, labor costs and downtime has gotten a lot easier since I started using this tool. As a web-based system, it lets managers and business owners check staff hours from anywhere, including features that verify location and identity for each clock-in. I really value its adaptable reporting tools that make it simple to dig into employee data, control overtime and maintain precise payroll and client billing.

Cons

Frequent updates and regular feature rollouts can feel overwhelming , just when my team and I get used to a workflow, things shift again and disrupt our routine. Although I do appreciate that the developers are continually enhancing the platform, the pace makes it difficult to stay current, properly train staff and maintain smooth operations across the team.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

DH

Dave H.

Small-Business, 11-50 employees

5.0
May 2019

very hrlpful tool with laptop problems

Pros

Right when I load the page, the clock in and out buttons are front and center which makes punching in and out incredibly fast and simple. It actually helped me and three colleagues demonstrate that our employer wasn't compensating us properly and wasn't awarding double overtime after ten hours, as they should have.

Cons

I've noticed that it has compatibility problems on laptops and it crashes or glitches a lot on my machine while it works fine on my phone and tablet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Human Resources, 11-50 employees

5.0
May 2019

Mobile sign-in works great

Pros

the mobile sign-in options perform exceptionally well and I value how it manages data gathering plus the flexiblescaling features consistently.

Cons

I have no real complaints about it, I genuinely enjoy using it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Human Resources, 11-50 employees

4.0
May 2019

Works great for all to see

Pros

I am really glad I can easily keep an eye on staff hours, and team members themselves can look up their overtime and PTO balances without having to ask me.

Cons

don't have many complaints , it's tough to find faults with it, though I would welcome a way to log precise clock-in times.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

MM

Monika M.

Small-Business, 11-50 employees

4.0
May 2019

Simple & great reports with helpful staff

Pros

What grabs my attention is how simple it is , employees and supervisors alike can quickly log and monitor hours, jot down notes, manage vacation balances and handle other essentials. I am especially impressed by the available reporting tools. Our Executive Director cuts down a huge amount of time when checking worked hours and tracking benefits earned and used every bi-monthly payroll cycle. Support is top-notch too, the staff are personable, willing to suggest workarounds, push updates and consider ideas for future enhancements.

Cons

I honestly struggle to point out anything negative , it's just so clear and easy to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

A

Anonymous

Human Resources, 11-50 employees

5.0
May 2019

Handy pto but needs mobile app

Pros

Its very handy for handling my time-off requests and for seeing how my accumulated PTO grows over time.

Cons

I wish they offered a dedicated mobile app so I could access my PTO and requests more easily while I'm out and about.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

4.0
May 2019

Saves money & needs more work

Pros

I've noticed the automation has really improved how efficiently we operate, and the precise invoicing has made a noticeable dent in our expenses.

Cons

Our team has to put in more effort to manage it and we find mistakes crop up quite easily.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Mid-Market, 500+ employees

4.0
May 2019

Perfect when it saves

Pros

It's perfect for tracking my hours without any issue.

Cons

Every so often my entries vanish and fail to save, which frustrates me.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

A

Anonymous

Human Resources, 11-50 employees

5.0
May 2019

very user friendly system

Pros

I really like how easy it is to get around and how the layout feels natural. Using it is genuinely pleasant and helps me go through everyday tasks with a lot more ease.

Cons

Sometimes I notice it takes a little while to react.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

6

Functionality

8

A

Anonymous

Human Resources, 11-50 employees

4.0
May 2019

Logging hours is amazing

Pros

Logging my hours feels really simple , I think the interface is amazing and going back through my previous time entries is always so easy.

Cons

I really can't think of much to complain about, but it would be nice to have a dedicated mobile app , I'm still unsure whether that's already offered or not.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

K

Kylie

Human Resources, 11-50 employees

5.0
May 2019

Tracking my hours is simple

Pros

I find keeping track of my hours remarkably simple and turning in all my entries at the end of the week is completely simple.

Cons

I can't come up with any downsides , the timesheet feature runs smoothly and the reminder alerts genuinely help me stay on top of things.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RD

Rebecca D.

Human Resources, 11-50 employees

4.0
April 2019

suitable solution for small teams

Pros

One thing I really value is how this tool lets small businesses keep close tabs on employee hours without fuss. The layout is clean and interactive, so checking my total hours, overtime and PTO in one consolidated view is simple. It really makes the whole time-tracking workflow much more efficient for me.

Cons

My only real con is the price , it isn't cheap. Still, I feel the features justify the expense and for smaller teams like mine this solution fits really well.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

A

Anonymous

Human Resources, 500+ employees

3.0
April 2019

Tracks my freelance time well

Pros

I'm easily able to keep track of the time I spend on my freelance projects.

Cons

I personally have not faced any significant problems with it, honestly!

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

AH

AREEB H.

Human Resources, 11-50 employees

5.0
April 2019

best for clock in and pto

Pros

I rely on it to record every clock-in and clock-out and it does so flawlessly without giving me any trouble. The layout is easy to use and makes sense. When I need to request time off or flag a sick day, it's genuinely very simple to complete.

Cons

I don't have many complaints about the app overall. The one thing I would change is giving the timesheet screen a bit of a visual makeover so it looks cleaner and more polished, but to be frank that's a minor con.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

K

kim

Human Resources, 11-50 employees

5.0
April 2019

Meets all needs but login is annoying

Pros

For my work, the time-tracking capabilities meet all of my needs perfectly and I rely on them daily.

Cons

I get really annoyed having to sign in repeatedly because it never remembers my password, which interrupts my workflow.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

6

Functionality

9

A

Anonymous

Human Resources, 500+ employees

5.0
April 2019

perfect for my remote team

Pros

Perfect tool for logging remote work hours. My team has people picking up orders at different distributors and others handling inventory from home, and this app makes keeping track of their time really easy and clear.

Cons

I honestly can't think of anything to complain about , the whole thing is interactive and very easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Human Resources, 11-50 employees

5.0
April 2019

Flexible but trust is needed

Pros

What I appreciate is the flexibility , it covers everything from tracking time to logging expenses and even handling PTO requests. The layout is quite user-friendly and self-explanatory, although customer support is available if needed. I liked that there was a free trial so we could confirm it matched our requirements before buying. All in all, it's proven to be a dependable solution for overseeing various parts of our operations.

Cons

Because its depends so much on users being truthful, staff can retroactively change their recorded hours and that raises some accountability worries for me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9