Trackabi Reviews
Total 262 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars37%
3
Stars3%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Shawn W.
Enterprise, 11-50 employees
“simplified my VA management
Pros
It has really simplified how I manage my Virtual Assistants and collaborate with them more effectively. I can monitor what they're working on, see how much time tasks actually take and there's even a spot where they can request time off so I'm never left without coverage. It's incredibly satisfying to have one platform that handles so many different aspects of team management at once.
Cons
NO cons. As I keep testing things out, I'll update this if anything comes up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luis O.
small Business, 11-50 employees
“better than the alternatives I have used
Pros
Found it easy to use and time tracking couldn't be simpler. Everything just makes sense without needing explanations. Having project management and time tracking in one place is a huge advantage since I don't have to juggle multiple apps or spreadsheets anymore. The way everything flows together gives it a real edge over other platforms I've tried.
Cons
The platform still needs improvements to become more effective. I'd love to see a detailed roadmap showing what improvements are coming and when, so users know what to expect. There are definitely some gaps right now. The project feature could really use better automation for data input, though I'm sure these issues will be addressed soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luis O.
Enterprise, 1-10 employees
“Easy with a real edge
Pros
The interface is so easy and time tracking couldn't be simpler, everything just makes sense without needing explanations. Having project management and time tracking in one place is a huge advantage since I don't have to juggle multiple apps or spreadsheets anymore. The way everything flows together gives it a real edge over other platforms I've tried.
Cons
It still needs work to become more powerful like most web apps. I'd love to see a detailed roadmap showing what improvements are coming and when so users know what to expect. There are definitely some gaps right now and the project feature could really use better automation for data input, though I am sure these issues will be addressed soon.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Erick C.
sMall Business, 11-50 employees
“Wide range of features
Pros
appreciate how comprehensive this platform is with all its functionality. There's almost too much to take in at first but it's reassuring to know these features are there when we're ready to expand our use down the road.
Cons
Hard to complain since most of my concerns are just personal preferences rather than actual system problems.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Erick C.
Enterprise, 11-50 employees
“comprehensive and reassuring
Pros
How comprehensive this platform is with all its functionality. There's almost too much to take in at first but it's reassuring to know these features are there when we're ready to expand our use down the road.
Cons
Its hard to find real complaints since most of my concerns are just personal preferences rather than actual system problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vishal D.
small Business, 1-10 employees
“breaks down data to give me overview
Pros
Trackabi automatically kicks in when I move my cursor and pauses when I'm away which is really convenient. I love how it breaks down time spent across different applications and categorizes them as either work-related or leisure activities. This breakdown has been helpful for boosting my productivity and understanding where my time actually goes.
Cons
sometimes I get randomly logged out which is pretty frustrating. The timer also stops working occasionally and doesnt track my time properly. I've had to reinstall it multiple times because of frequent errors.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Vishal D.
Mid Market, 11-50 employees
“Boosts my productivity
Pros
Trackabi automatically kicks in when I move my cursor and pauses when I'm away, which is really convenient. I love how it breaks down time spent across different applications and categorizes them as either work-related or leisure activities. This breakdown has been very helpful for boosting my productivity and understanding where my time actually goes.
Cons
I get randomly logged out which is pretty frustrating.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Anonymous
small Business, 1-10 employees
“affordable solution with lots of features
Pros
I like how affordable this time tracking solution is compared to others on the market. It was not hard to set up and I had everything running within minutes of signing up. What impressed me most is the range of features you get for the price point, covering pretty much everything I need for managing my team's hours and projects.
Cons
Their support team could definitely be more responsive. This thing crashes way too often which gets really frustrating. There's also a major issue with data accuracy. If you're working late past midnight, like from 11 PM to 1 aM, the system gets confused and shows completely wrong information.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
5
Functionality
6
Anonymous
Mid Market, 11-50 employees
“affordable but has major flaws
Pros
Very affordable time tracking solution is compared to others on the market. The setup process was very simple, I had everything running within minutes of signing up.
Cons
The support team needs work and could definitely be more responsive. This thing crashes way too often which gets really frustrating. There's also a major issue with data accuracy and if you're working late past midnight, like from 11 PM to 1 AM, the system gets confused and shows completely wrong information.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Raphael s.
small Business, 11-50 employees
“security concerns and occasional bugs
Pros
Time tracking feature is nice, works well for keeping tabs on productivity. The gamification options are a nice touch that help keep things engaging. Having a mobile app makes it convenient to access everything on the go and there's definitely no shortage of features to work with.
Cons
Honestly, I'm not sure where my data is being stored or where their servers are located which makes me a bit uncomfortable. The company really needs to work on building more trust with users like me. The interface could definitely be more user-friendly and there are some annoying bugs that need fixing.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Raphael S.
Enterprise, 500+ employees
“Good features but privacy concerns
Pros
Really appreciate the time tracking functionality and it works well for keeping tabs on productivity. The gamification options are a nice touch that help keep things engaging. Having a mobile app makes it convenient to access everything on the go and there's definitely no shortage of features to work with.
Cons
Honestly I'm not sure where my data is being stored or where their servers are located which makes me a bit uncomfortable. The company really needs to work on building more trust with users like me. The interface could definitely be more user-friendly and there are some annoying bugs that need fixing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Christine N.
small Business, 1-10 employees
“excellent gamification feature
Pros
Love the gamification aspect, that's honestly what sold me on this platform. Haven't found anything else that combines amazing features with idle tracking and those game-like elements. Whether you're running a startup or managing a large company, there's plenty here to boost your team's productivity.
Cons
Would love to see better project management integration. Adding Nifty would be amazing. Also, it would be really cool if there was a payroll feature that worked with the time tracking feature.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Mark J.
small Business, 11-50 employees
“Works no matter where you are
Pros
I can easily track my time whether I'm at the office or traveling, with desktop, mobile and web options all available. The tool makes staying on top of project progress simple while collecting billable hours. The reporting feature is simple to use and lets me export data to Excel or PDF formATs.
Cons
The reporting function only lets you create one-off reports, which gets tedious. I'd really appreciate being able to save report templates so I could just update the date ranges instead of rebuilding everything from scratch each time. When I first started using the desktop version, it felt pretty rough around the edges. Though I'll give them credit as they've made significant improvements over the past few months and it's much more reliable now.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mark J.
Mid Market, 11-50 employees
“easy tracking anywhere
Pros
I can easily track my time whether I'm at the office or traveling, with desktop, mobile and web options all available. The tool makes staying on top of project progress simple while collecting billable hours.
Cons
The reporting functionality only lets you create one-off reports which gets tedious. I'd really appreciate being able to save report templates so I could just update the date ranges instead of rebuilding everything from scratch each time. When I first started using the desktop version, it felt rough around the edges. Though I'll give them credit and they've made significant improvements over the past few months and it's much more reliable now.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Lokeshwaran a.
Mid Market, 51-100 employees
“Detailed yet user friendly
Pros
Impressed with how detailed yet user friendly this time tracking tool is. The ability to effortlessly monitor time across multiple projects and tasks is superb and the clean interface makes everything so much easier to manage.
Cons
I wish there were more app categories to choose from. Right now you only get 2 options, work and leisure.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Lokeshwaran A.
Mid Market, 51-100 employees
“Comprehensive yet simple
Pros
I am impressed with how comprehensive yet simple this time tracking tool is. The ability to effortlessly monitor time across multiple projects and tasks is fantastic and the user-friendly interface makes everything so much easier to use.
Cons
I wish there were more app categories to choose from. Right now you only get 2 options, work and leisure which feels very limiting.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Dash T.
small Business, 1-10 employees
“effective monitoring software for remote workers
Pros
Monitoring my work hours is no more an issue thanks to this software. Working remotely, it's been incredibly effective for logging time and demonstrating my productivity to employers.
Cons
The tracker gets buggy sometimes and will pause or stop working when it shouldn't. Also, if you want to log specific times and work during a session, you can't edit individual parts. You have to edit everything as a whole unless you stop the timer between tasks.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Anonymous
Mid Market, 51-100 employees
“Provides an overview of my work hours
Pros
I can easily keep record of all my tasks and see exactly how long I spend on each one. The dashboard provides a quick overview of my daily, weekly and monthly work hours at a glance. When I forget to start tracking, editing my time entries afterward is simple.
Cons
Edit button for tasks and time entries is pretty hard to find which can be annoying when you need to make quick changes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Daniel B.
Mid Market, 101-500 employees
“Lets me make adjustments
Pros
Helps me track time for every task and make adjustments when needed. Super useful when I forget to pause before stepping away. The whole system is simple but really gets the job done.
Cons
Mobile access from my phone was pretty rough, the site really needs better mobile optimization. Haven't run into any other issues though.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Babilika P.
Mid Market, 51-100 employees
“accurate calculation of work hours
Pros
It lets me monitor my hours and it calculates my work time perfectly, which really helps me stay organized.
Cons
I can't get my timesheet to import after finishing tasks.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9