Trackabi Reviews
Total 217 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars40%
3
Stars3%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Mid Market, 51-100 employees
“accurate calculation of work hours”
Pros
It lets me monitor my hours and it calculates my work time perfectly, which really helps me stay organized.
Cons
I can't get my timesheet to import after finishing tasks.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid Market, 51-100 employees
“simple for remote work”
Pros
This tracker makes monitoring my work hours very simple. Working remotely it's been incredibly effective for logging time and demonstrating my productivity to employers.
Cons
The tracker gets buggy sometimes and will pause or stop working when it shouldn't. Also if you want to log specific times and work during a session, you can't edit individual parts and you have to edit everything as a whole unless you stop the timer between tasks.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Enterprise, 11-50 employees
“Easy monitoring but hard edits”
Pros
I can easily monitor all my tasks and see exactly how long I spend on each one. The dashboard provides a quick overview of my daily, weekly and monthly work hours at a glance. When I forget to start tracking, editing my time entries afterward is simple.
Cons
The edit button for tasks and time entries is hard to find which can be frustrating when you need to make quick changes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid Market, 51-100 employees
“outperforms others but needs polish”
Pros
It really outperforms most Windows time-tracking applications I've tried. It comes with powerful backend settings that work well for small remote and hybrid teams. The free plan is perfect when your starting out and need to scale up gradually. I particularly appreciate how it automatically starts and stops time tracking without manual intervention.
Cons
I've been using this for over a year and honestly, the lack of polish really gets to me. There are some major bugs that just wont go away. The biggest one is when my computer goes to sleep or hibernates while time tracking is running and it doesn't pause or correct itself automatically. So if I finish work around midnight and put my PC to sleep, I'll come back in the morning to find 8+ hours logged. Then I have to go back and manually adjust everything, which brings me to my next complaint and the desktop app is clunky, slow and requires way too many clicks for simple tasks. Just to start a frequently used time entry, I need to click 7 times plus enter keystrokes. For something thats supposed to help manage time, the design feels inefficient. Another annoying thing is that since I'm domain-joined, every update breaks the app and I have to manually reinstall it. At least it keeps my settings but its still frustrating. If they could fix these bugs and make the UI more streamlined, maybe add some integrations, I'd be much happier with it.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
5
Functionality
5
small Business, 11-50 employees
“No training needed to get started”
Pros
My team figured it out without any training since it is so simple to get the hang of. I literally just told them to start using it and they were good to go.
Cons
Interface feels somewhat messy and could use some cleaning up, though it's not a dealbreaker.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Enterprise, 11-50 employees
“Interactive but messy”
Pros
Interface is so interactive that my team figured it out without any training, I literally just told them to start using it and they were good to go.
Cons
The interface is somewhat messy and could use some cleaning up, though it's not a dealbreaker.
Rating Distribution
Ease of use
0
Value for money
0
Customer Support
0
Functionality
0
Mid Market, 500+ employees
“easy for remote teams”
Pros
I find it really easy to set up projects and track how much time my team spends on different tasks each day. Since we work remotely with flexible schedules, this tool makes managing everyone's hours so much easier. The leave application and management features are a nice extra touch that I didn't expect but really appreciate.
Cons
In the almost year I've been using this, it only had one malfunction and got fixed within a few hours.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 11-50 employees
“Boosted my HR productivity”
Pros
It's easy to monitor my team's work hours which has made me much more effective as an HR manager. Being able to view logged hours, leave requests and project details all in one place has really boosted my productivity and helped me make better decisions.
Cons
The server occasionally goes down though it usually comes back up fairly quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 51-100 employees
“great analytics, needs tags”
Pros
I love being able to track my time across all my devices, whether I'm on desktop, mobile or using the web version. The reporting features are amazing and I love that I can pause and resume timing on the same task without losing anything. There's room for customization and the analytics give me great insights into how much time I'm spending on different clients and projects.
Cons
Customer service is only available through tickets, which can be frustrating when you need immediate help. I'd also love to see a tagging feature so I could categorize and track different aspects of tasks more effectively.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Enterprise, 1-10 employees
“Reliable with dated looks”
Pros
I like having access for a decent number of users compared to other lifetime deals I've tried. Haven't encountered any bugs so far which gives me confidence in its reliability. The software delivers exactly what it promises without any surprises.
Cons
I really wish there was live chat support available when I need help. The tracking parameters could use more flexibility, I'd like better control over what gets monitored and how the system tracks different metrics. The interface definitely looks dated compared to some of the sleeker tools out there, though it still gets the job done.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Mid Market, 11-50 employees
“my top choice!”
Pros
I've tried several comparable platforms and this one definitely stands out as my top choice!
Cons
Wish I had discovered this earlier! We definitely won't be changing systems anytime soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Enterprise, 51-100 employees
“Simpler for remote schedules”
Pros
Tracking work hours for my remote team has become so much simpler especially since everyone sets their own schedule. The visual overview of leave requests and time off is really helpful for planning.
Cons
The play button freezes up on me occasionally and sometimes it just keeps running on its own without me touching anything.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
small Business, 11-50 employees
“My favorite tool, highly recommended”
Pros
Having tried Clockify, TimeDoctor and several other options, I can say this one stands out as my favorite! The value you get for the price is incredible and I'd definitely recommend it to others.
Cons
Nothing really stands out as bad. Just that with so many features available, there's definitely a learning curve to get comfortable with everything
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid Market, 11-50 employees
“My favorite for the price”
Pros
After testing Clockify, TimeDoctor and a few more, this is definitely my favorite. You get so much for such a good price. I'd tell anyone to give it a try!
Cons
Nothing really stands out as bad.. just that with so many features available and its quite hard to use at first.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Small Business, 51-100 employees
“simple invoicing”
Pros
I appreciate how many features this tool packs in but the invoicing capability stands out for me. Being able to send invoices directly to clients is easy and having the invoice link with all the details included makes everything so much smoother.
Cons
Getting comfortable with the interface took some time initially and there's definitely room for improvement in the overall user experience design.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Small Business, 1-10 employees
“complete control, waiting for more”
Pros
I have complete control over capturing screenshots and monitoring all activity happening on the system.
Cons
Still waiting for keystroke and mouse click tracking and they mentioned it's coming but hasn't been added yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mid Market, 11-50 employees
“Simple and user-friendly for startups”
Pros
Been using this for about ten months now and it's been an amazing addition to our startup. Really helped us manage time tracking for our virtual team nicely. I've tried other tools too but this one stands out as simple and user-friendly with alot of handy features.
Cons
Support response times could definitely be better. I've reached out a couple times and it took several business days to hear back which can be frustrating when you need help.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Enterprise, 11-50 employees
“fantastic for my small agency”
Pros
I have been using this to track my team's hours and it's been fantastic. Running a small digital marketing agency, having everyone on one platform is perfect. I can also generate invoices, bring clients into the system and set up various projects.
Cons
Honestly I can't think of much to complain about right now. The only thing I'd really want to see added is a way to track earnings and expenses based on what I'm paying my staff per hour that would be useful for future planning.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Mid Market, 51-100 employees
“smooth management for multiple teams”
Pros
Working across multiple companies as an entrepreneur, this tool has been a pleasant surprise. I can manage several teams and switch between different businesses effortlessly which makes my workflow much smoother.
Cons
Reporting features need improvement, analyzing ROI for individual projects and tracking consultant contributions isn't as simple as I'd like it to be.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Enterprise, 51-100 employees
“Pinpoints where my time goes”
Pros
I can pinpoint exactly where my time goes and generate reports that actually matter. The tracking capabilities help me understand my workflow patterns and the reporting features make it simple to create meaningful summaries of my activities.
Cons
The Windows desktop version can be sluggish at times and definitely needs some work on responsiveness.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8