Total 262 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

3%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 51-100 employees

5.0
April 2024

helps me manage my time

Pros

Really easy to handle and helps me stay organized with my schedule.

Cons

screenshots are limited to just 10 minutes which feels pretty restrictive for longer sessions

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Enterprise, 1-10 employees

4.0
April 2024

interactive but restrictive screenshots

Pros

It's really interactive to use and helps me stay organized with my schedule.

Cons

Screenshots are limited to just 10 minutes which feels restrictive for longer sessions.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

ER

Ehsan R.

Small Business, 11-50 employees

5.0
April 2024

Reasonable pricing for our small team

Pros

Not complex at all and the pricing works well for our team size of 10-30 people. Every feature we need functions exactly as expected.

Cons

The design is a bit outdated. Hoping the team is addressing this in future updates.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

RS

Rini s.

Small Business, 1-10 employees

4.0
April 2024

useful screenshot feature

Pros

I find this quite easy to use and getting it up and running was not difficult. What really stands out is how well it tracks project details, the screenshot feature is absolutely essential for my workflow. Plus, being able to monitor user activity and what's happening on desktops gives me the visibility I need.

Cons

sometimes we run into small bugs where their server disconnects without any notification popup. Would be nice if they added a Trackabi option right on the current tab you're working on. Right now I have to keep switching back to the app to update my progress every time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

PD

Praveen D.

Small Business, 11-50 employees

4.0
April 2024

great way to keep track of team activities

Pros

Makes it simple to track what my team is doing, whether they're working on desktop tasks or other activities. The way you can create and assign tasks to team members works really well for me. The leave management and work hour tracking features are solid too.

Cons

Finding it a bit tricky to distinguish between manual time entries and automatic ones, especially since team members without admin rights can still add time manually without any approval process.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

LM

Laila M.

Small Business, 1-10 employees

5.0
April 2024

starts working automatically

Pros

The software launches automatically as soon as I start moving my mouse which is really convenient.

Cons

at times I don't catch the alerts when recording begins or ends.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RS

Rini S.

Mid Market, 11-50 employees

4.0
April 2024

easy with essential screenshots

Pros

I find this very easy to use and getting it up and running was also very simple. What really stands out is how well it tracks project details, the screenshot feature is absolutely essential for my workflow. Plus being able to monitor user activity and what's happening on desktops gives me the visibility I need.

Cons

Sometimes we run into small bugs where the server disconnects without any notification popup. It Wwould be nice if they added a Trackabi option right on the current tab your working on, this would make tracking much easier. Right now I have to keep switching back to the app to update my progress every time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

PD

Praveen D.

Mid Market, 11-50 employees

4.0
April 2024

Easier team tracking

Pros

It is much easier to track what my team is doing, whether they're working on desktop tasks or other activities. The way you can create and assign tasks to team members works really well. The leave management and work hour tracking features are flexible too.

Cons

Finding it a bit tricky to distinguish between manual time entries and automatic ones especially since team members without admin rights can still add time manually without any approval process.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

LM

Laila M.

Enterprise, 51-100 employees

4.0
April 2024

convenient auto-launch

Pros

The software launches automatically as soon as I start moving my mouse, which is really convenient.

Cons

I don't catch the alerts when recording begins or ends.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

FC

Frank C.

Small Business, 11-50 employees

5.0
April 2024

Not difficult to get used to

Pros

Works perfectly for our daily project tracking needs. This tool has been helpful for monitoring time across different projects. We rely on it every day to stay organized. Getting new team members up to speed is convenient. Our developers and other employees pick it up quickly. The integration into our existing workflow was smooth and everyone adapted to using it without any hurdles.

Cons

The screenshot quality could be better when viewing on bigger displays.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

FC

Frank C.

Mid Market, 11-50 employees

4.0
April 2024

Smooth for daily tracking

Pros

Works smoothly for our daily project tracking needs. This tool has been very helpful for monitoring time across different projects. We rely on it every day to stay organized. Getting new team members up to speed is simple, our developers and other employees pick it up quickly. The integration into our existing workflow was smooth and everyone adapted to using it without any issue.

Cons

The screenshot quality could be better when viewing on bigger displays.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PB

Patrick B.

Small Business, 1-10 employees

5.0
April 2024

Impressed with the simplicity

Pros

Most impressive thing is how simple everything is to navigate. We've had this running at our company for several months and it's been working really well. Everyone on the team picks it up quickly and uses it regularly without any issues. The screenshot feature is fantastic for keeping tabs on our overseas teams and ensuring they're staying on track with their deadlines.

Cons

adding team members to projects is a pain since you have to do it one person at a time rather than selecting multiple staff and assigning them all at once.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KI

Krassimir I.

Small Business, 11-50 employees

5.0
April 2024

Perfect for remote teams

Pros

I appreciate being able to keep track of my team members who work from home most of the time

Cons

I have to manually figure out activity percentages to gauge how fast my employees' computers are running

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

PB

Patrick B.

Mid Market, 1-10 employees

4.0
April 2024

simple and fantastic for deadlines

Pros

The most impressive thing is how simple everything is to use. We've had this running at our company for several months and it's been working really well. Everyone on the team picks it up quickly and uses it regularly without any issues. The screenshot feature is fantastic for keeping tabs on our overseas teams and ensuring they're staying on track with their deadlines.

Cons

Adding team members to projects is a pain since you have to do it one person at a time rather than selecting multiple staff and assigning them all at once.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

KI

Krassimir I.

Small Business, 11-50 employees

5.0
April 2024

Great for remote teams

Pros

I love being able to keep track of my team members who work from home most of the time.

Cons

Nothing bad to report here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FC

Felix C.

small Business, 1-10 employees

5.0
April 2024

Our go to solution for timesheet tracking

Pros

This has become our go-to solution for timesheet tracking and billing. We rely on it daily and it performs flawlessly for our needs.

Cons

Would love to see CsV import options or ZAPIer integration for bringing in external data, that's really the only thing missing for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TL

Thang L.

Mid Market, 51-100 employees

5.0
April 2024

huge time saver for hR

Pros

Very useful for my development work. Saves us tons of time when it comes to tracking and managing HR tasks. The interface design is really well done and user-friendly.

Cons

Faced no issues yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

FC

Felix C.

Mid Market, 11-50 employees

5.0
April 2024

our go-to billing solution

Pros

This has become our go-to solution for timesheet tracking and billing. We rely on it daily and it performs flawlessly for our needs.

Cons

I would love to see CSV import options or Zapier integration for bringing in external data, that's really the only thing missing for me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TL

Thang L.

Enterprise, 11-50 employees

5.0
April 2024

Incredibly useful for development

Pros

This tool has been incredibly useful for my development work. Saves us tons of time when it comes to tracking and managing HR tasks. The interface design is really well done and user-friendly.

Cons

Haven't found any issues yet, the functionality is outstanding.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SW

shawn W.

Mid Market, 101-500 employees

5.0
April 2024

One tool to handle everything

Pros

This tool has really simplified how I manage my Virtual assistants and collaborate with them more effectively. I can monitor what they're working on, see how much time tasks actually take and there's even a spot where they can request time off so I'm never left without coverage. It's satisfying to have one platform that handles so many different aspects of team management at once.

Cons

Haven't run into any issues yet. As I keep testing things out, I'll update this if anything comes up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10