Total 109 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

28%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

DG

Dana Gossett,

Consumer Services, 1-10 employees

More than a year

4.0
May 2025

easy modern navigation

Pros

The platform's navigation is remarkably easy to me and I appreciate that it combines effortless browsing with an overall elevated-feeling user experience that feels polished and modern.

Cons

Notably I found the limitations imposed on users who haven't upgraded to a pro account to be frustrating and overly constraining as they significantly reduce the functionality available to basic members.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Abby

Pharmaceuticals, 1-10 employees

Less than a year

5.0
April 2025

appointment scheduling with video

Pros

For scheduling appointments I selected this platform because it enables me to gather my trainees' initial input effortlessly and I find the interface extremely easy to use, I also rely on it to automate several reply workflows and by incorporating Video Ask my trainees are able to send me authentic, close-to-the-camera feedback which helps me feel more connected.

Cons

Similar to Google Forms I wish the product provided unrestricted access to all its features without extra cost and I find that exporting or syncing entries into my Notion workspace can be somewhat tricky and tough to set up.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

B

Babatunde

Marketing and Advertising, 1-10 employees

Less than a year

5.0
April 2025

best embedded feedback form

Pros

This tool constructed the best feedback collection form I've ever embedded on my website and by a wide margin it outperforms anything I've used before.

Cons

Not a con but I had to subscribe to a plan that fit my needs which cost 46 euros per month, an amount that represents a significant expense for a startup like mine so overall I find it quite expensive.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

S

Simon

Computer Software, 1-10 employees

More than a year

5.0
April 2025

accessible for non-technical users

Pros

As a non-technical user I find it extremely customizable and highly accessible with features that remain easy and easy for me to operate without requiring advanced technical skills or training.

Cons

I have been perfectly satisfied with the solution and across the five years I have used it I truly have nothing to complain about or criticize.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Debora

Staffing and Recruiting, 11-50 employees

More than a year

4.0
April 2025

creative templates, easy tracking

Pros

This tool offers incredibly creative and attention-grabbing templates for building surveys and because the interface is so easy and user friendly. I can set them up with ease while also keeping track of the records for every survey I have created without any trouble.

Cons

What I appreciate most is the simple interface and the attractive templates since they allow me to create well-crafted surveys tailored to my needs while significantly reducing the time and manual effort involved so I genuinely have no dislikes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K

Kara

Utilities, 11-50 employees

Less than a year

4.0
April 2025

AI-generated forms simplify work

Pros

It is invaluable for research and for creating surveys because whether I'm building quizzes or questionnaires all I need to do is describe the form I want and the AI generates it for me after which I can tweak and edit it, its AI-driven capabilities are incredibly impressive and significantly simplify my workload.

Cons

At present I'm not finding any issues while using this software and overall my experience has been smooth and problem-free.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Madeleine

Design, 1-10 employees

Less than a year

5.0
April 2025

simple UI with logic links

Pros

Interface is thoughtfully designed with an simple UI that makes navigation simple and I especially appreciate the ready-made templates for building forms quickly as well as the capability to link logic, a combination that I find missing from most other form builders.

Cons

What I find most limiting is that the free tier provides virtually no meaningful features leaving me without any substantial functionality unless I upgrade.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

G

Gregor

Media Production, 1-10 employees

Less than a year

5.0
April 2025

quick multi-platform form sharing

Pros

This tool enables me to create forms quickly and to distribute them everywhere including websites, emails and social media platforms.

Cons

For my purposes the free subscription has consistently satisfied all of my needs without requiring an upgrade.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

TIFFANY

Health, Wellness and Fitness, 1-10 employees

Less than a year

3.0
March 2025

configurable visuals and automation but costly

Pros

I've discovered that it's highly configurable and offers elegant visual elements allowing me to incorporate images, videos and conditional logic jumps to tailor the experience and it also integrates with platforms like Zapier, HubSpot and Google Sheets to automate workflows.

Cons

I think the free tier is extremely restrictive and upgrading to a paid subscription can quickly become costly and while the single-question-per-screen format works well for quick data capture or keeping users engaged, I find it grows monotonous and tough for lengthier questionnaires.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

7

R

Ramos

Education Management, 101-500 employees

Less than a year

5.0
March 2025

auto-save and flexible questions

Pros

The auto-save capability is one aspect I truly appreciate since it allows users to pause and resume filling out a form at a later time without losing progress. Also I find the assortment of question types provided when building forms to be very useful and flexible for different data-collection needs.

Cons

I feel that the export and filter capabilities could be enhanced as they currently leave room for improvement in handling and narrowing down data efficiently.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M

Megan

Information Technology and Services, 11-50 employees

More than a year

5.0
March 2025

feasible interface !!

Pros

Simple interface is great which makes it easy to navigate and I am able to construct far more sophisticated surveys when required.

Cons

However I value many features I sometimes struggle to interpret the results section and generated reports because their layout and metrics are not always clear to me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

B

Benjamin

Automotive, 1-10 employees

More than a year

5.0
March 2025

Perfect tool for user-friendly versions

Pros

I consider both free and paid versions simple and user-friendly.

Cons

Though costly I find the paid plan worthwhile.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

T

Thomas

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2025

dynamic conditional surveys

Pros

Easy to use tool because it combines an simple, user-friendly interface with a refined, professional finish and it enables me to build dynamic, conditional surveys with ease that help maintain excellent participant experiences and strong response rates.

Cons

I particularly value how efficient this tool is since it aligns workflows and saves me significant time during routine tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ramzi

Medical Devices, 11-50 employees

Less than 6 months

4.0
March 2025

modern interactive forms

Pros

Modern aesthetic and interactive functionality transform my standard questionnaires into far more engaging experiences than those created with conventional tools which in turn helps improve respondent interest and completion.

Cons

However I feel that the data export and analysis tools could be more great as the present capabilities restrict deeper exploration and make generating advanced reports somewhat awkward.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

S

Souha

Animation, 11-50 employees

Less than 6 months

4.0
March 2025

interactive design encourages participation

Pros

What I appreciate most about this tool is its modern, interactive design which makes creating and filling out forms significantly more engaging and user-friendly encouraging higher participation.

Cons

One aspect I find less appealing about this tool is the comparatively high cost required to unlock the advanced features which can be a considerable barrier for users or small teams operating on limited budgets.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

R

Raja

E-Learning, 101-500 employees

Free Trial

4.0
February 2025

sleek interface with advanced customization

Pros

Sleek platform.... I like that it has modern interface, the advanced customization options and the engaging, interactive user experience this tool delivers across workflows.

Cons

Although I found the platform powerful I found paywalls for several advanced features discovered that deep customization can become complicated and observed that integrations with other tools are sometimes constrained.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

G

Gisele

Marketing and Advertising, 11-50 employees

More than a year

5.0
February 2025

aligned online form creation

Pros

In my experience the platform significantly assists me with survey-related functions providing capabilities for designing and deploying online forms that align data collection and simplify questionnaire creation.

Cons

So far I have not found any problems with the software and it has been reliable in all the tasks I've used it for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Josh

Marketing and Advertising, 1-10 employees

Less than a year

5.0
February 2025

leader in conversational forms

Pros

This tool stands out as the industry leader for conversational forms with flow design and integration capabilities. I like that it consistently outperform competitors making it my top choice for building interactive, form-driven experiences.

Cons

From my perspective the chief limitation I encounter with this solution is the cost when deploying it at scale as expenses tend to rise substantially and can become a significant barrier for larger or rapidly expanding implementations.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

H

Hamdi

Internet, 11-50 employees

More than a year

4.0
January 2025

modern engaging form design

Pros

I think the forms look modern and engaging which significantly enhances the overall user experience when interacting with them.

Cons

Although great tool but I find it frustrating that the free plans enforce a monthly cap on the number of responses that can be collected which restricts testing and low-volume usage.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

T

Tom

Leisure, Travel & Tourism, 101-500 employees

More than a year

3.0
January 2025

limited flexibility and high cost

Pros

From my view the platform appears professional to customers and actively helps encourage completion of forms.

Cons

In my experience the product feels fairly limited regarding what I can accomplish compared with rivals and I also find it notably pricier

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

7