Typeform

What Is Typeform?

Typeform provides a simple way for HR teams to create forms and surveys for hiring, onboarding, collecting employee feedback, and more. From the startup to the large organization, it helps create conversational forms that make data collection less tedious and more entertaining for candidates and employees. The platform also comes with convenient tools such as conditional logic, form builder with AI, and workflow automation. Therefore, HR organizations can avoid repetitive paperwork and tailor each interaction, and link workforce information with their existing business systems.

What Is Typeform Best For?

One of the most stand out Typeform features is its conversational forms, which show one question at a time to guide respondents to focus on the form and the questions. This proves useful for HR teams conducting recruitment, onboarding, and employee feedback processes, where long forms can be a barrier to completion. When paired with conditional logic, conversational forms dynamically change the questions based on the answers to the previous question, allowing organizations to capture more relevant information and create a more conversational experience than a traditional survey.

How Much Does Typeform Cost?

Typeform pricing starts at $39/month for the Basic plan. The plan includes 100 responses/month and is applicable for a single user. The vendor also offers a free plan with limited features. Other pricing plans it offers are as follows:

• Plus: $79/month (1,000 Monthly Responses, 3 Users)
• Talent: Starting at $119/month (3,000 Monthly Responses, 3 Users)
• Business: $129/month (10,000 Monthly Responses, 5 Users)
• Growth Flow: $379/month (10,000 Monthly Responses, 5 Users)
• Enterprise: Custom Pricing (For 6+ Users)

In addition, businesses should keep the following potential additional costs in mind based on the industry benchmarks:

• Implementation And Workflow Setup: $300–$2,000 (one-time) for configuring branded forms, conditional logic, user permissions, and automated workflows
• Integrations: $200–$2,500 (one-time or per integration) to connect Typeform with CRM, HR, marketing, analytics, or custom systems
• Advanced Automation And Contact Management: $25–$900+/month for AI-powered automations, contact management, lead enrichment, and higher action limits
• Enterprise Onboarding And Training: $1,000–$8,000+ (one-time) for onboarding, workspace setup, security configuration, and administrator training

Users often praise Typeform for its sleek design, professional looking forms, and ease of use. They also report that it offers good value for its features. Whereas some users feel that the free plan is somehow limited, and costs can increase as response volumes and advanced features grow.

Disclaimer: The pricing is subject to change.

Typeform Integrations

The platform offers integration with many third-party apps, including:

• Slack software
• Stripe
• Klaviyo
• INTERCOM
• Calendly
• CallRail

How Does Typeform Work?

After creating an account and logging in, users can build, customize, and share forms from a single workspace. The general workflow includes:

• Access the Typeform dashboard to manage forms, responses, workspaces, and account settings
• Create a new form by selecting a pre-built template from the template library
• You can also generate a new template as per your requirements using Typeform AI
• Customize the form by adding different question types, applying your organization’s branding, and configuring conditional logic to create a for personalized respondent experience
• Afterwards, connect the form with HR and business tools using native integrations or automation platforms to automatically transfer response data
• Publish and share the form through a direct link, website embed, QR code, or supported channels
• Collect and manage responses in real time, to monitor submissions as they arrive and organize data from candidates, employees, or other participants
• Review response analytics and export results or sync collected data with connected applications for reporting, collaboration, and follow-up actions

Who Is Typeform For?

Typeform software serves a wide range of industries and sectors, including:

• Human resources
• Marketing
• Education
• Customer success
• Product development
• Market research
• Professional services

Typeform Use Cases

From our research on the Typeform features and its HR-centric capabilities, we have uncovered a few general ways that businesses are using Typeform to optimize recruitment, smooth onboarding, gather employee input, and handle other repetitive HR tasks.

Recruiters Losing Candidates To Lengthy Application Processes

It is often difficult to maintain applicant engagement if they are required to submit multiple sections on a lengthy application. Typeform helps recruiters design interactive, mobile-friendly application forms, with branching logic, follow-up questions, file uploads, and video questions. This makes the application process much easier to complete and allows the organizations to get some relevant information from the applicant as well.

Companies Managing Disorganized New Hire Onboarding

Data collection, sharing of resources, collection of preferences, training, and feedback forms are just some of the activities involved in new employee onboarding that may be conducted in multiple ways. Typeform enables companies to build interwoven onboarding flows to gather data, direct new hires to a series of appropriate questions, and tailor the experience with branching logic. It also can integrate with existing HR tools to save time during onboarding processes.

Organizations Struggling To Gather Honest Employee Feedback

Longer or more complex questionnaires usually reduce the number of times employees provide feedback. Typeform helps create a fun conversational feedback form or pulse survey that adapts to employee responses with a follow-up branching logic feature. Another benefit is that they can help organizations understand trends in employee responses and gauge employee satisfaction and engagement at the workplace.

Businesses Evaluating Training And Employee Development

Employers must determine if it is necessary to reinforce training and/or provide further assistance. Typeform offers knowledge quizzes, scoring and feedback forms which can be utilized to assess training and development programs. Employee pulse surveys also enable HR teams to determine the gaps in skills and gather feedback regarding training programs.

Is Typeform Right For You?

Are you looking for an HR solution that makes it easier to collect candidate, employee, and workplace feedback through engaging, conversational forms? Typeform helps HR teams to streamline hiring, onboarding, employee engagement, and internal surveys while reducing the manual effort involved in collecting and organizing responses.

For organizations handling employee or candidate information, compliance and data protection are equally important. Typeform supports GDPR compliance and offers HIPAA compliance for eligible Enterprise customers through a Business Associate Agreement. This helps teams collect and manage sensitive information with appropriate privacy safeguards.

The platform has the capacity to scale alongside the growing hiring and employee engagement needs without compromising data security. It follows recognized standards, including SOC 2 Type II, ISO 27017, and ISO 27018, giving organizations confidence that employee and business data is protected.

Still not sure if Typeform is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.