Suzanne
Insurance, 101-500 employees
More than a year
“versatile platform for surveys
Pros
For me the platform's versatility stands out because whether I'm collecting surveys, soliciting feedback or running knowledge assessments I find it easy and user friendly to operate.
Cons
Well I would appreciate additional filtering options when exporting reports since more granular controls would help me analyze data faster although overall I remain satisfied with the product's capabilities.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Audrey
E-Learning, 1-10 employees
Less than 6 months
“simple setup with easily accessible help
Pros
Setup is easy and it was simple for me to rearrange elements inside the form also when I consulted the help sections I discovered information more easily than I had expected.
Cons
I was unable to change font sizes or create a cohesive flow between the beginning and the end that would permit me to fully customize the paragraph's look and feel. It also needs to be made explicit that the link page at the conclusion provides only constrained customization which limited what I could do.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
shivam
Animation, 1-10 employees
Less than 6 months
“approachable interface for form building
Pros
Honestly I find tool's interface to be highly approachable and simplely designed making the task of building and managing forms noticeably simpler even for users without technical backgrounds which reduces friction and accelerates setup and day-to-day use.
Cons
While I appreciate several aspects of the product I am put off by its relatively high cost and the possibility of additional usage-based fees and I find it limited in terms of advanced customization and managing complex form workflows. It lacks certain higher-level features such as in-depth analytics and richer text-editing options and in my experience the overall visual interface can feel somewhat outdated compared with more modern solutions.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
7
Yahya
Computer Software, 1-10 employees
Free Trial
“engaging single-question interaction
Pros
It introduced me to a single-question-at-a-time approach which provided an engaging and interactive experience that helped me obtain more focused responses.
Cons
However I found the pricing tiers and the way features were restricted to be frustrating since only a very small number of responses could be retained and I still haven't had the opportunity during the free trial to evaluate data collection, assess security measures or attempt exporting any information.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Madellene
Education Management, 101-500 employees
More than a year
“great for conversational surveys
Pros
I appreciate that the platform's conversational approach and aligned question progression, combined with a thoughtful interface, make responding to surveys engaging, while its options for exporting data, third-party integrations and great security controls allow me to retrieve and share responses reliably for use in educational and immigration workflows.
Cons
In my experience there's a steep learning curve when dealing with advanced conditional logic and custom-branded themes and I have also found occasional bugs that can disrupt lengthy questionnaires or complicate connections with certain CRM systems.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Jake
Mechanical or Industrial Engineering, 101-500 employees
Less than a year
“clean layout for interactive forms
Pros
Application provides an appealing visual experience that enhances usability and because the layout is clean and uncluttered I can effortlessly design attractive interactive forms and adjust nearly every element to suit my preferences.
Cons
I haven't found any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony
Professional Training & Coaching, 1-10 employees
More than a year
“easy and conversational surveys
Pros
I've found the platform incredibly easy to use with surveys that adopt a conversational tone which makes respondents comfortable and I appreciate the built-in functionality as well as the easy deployment process. And the ability to integrate with third-party services has been very useful.
Cons
It would be helpful if there were greater flexibility to place multiple questions on the same page since I often want to group related items together and I would also welcome more advanced reporting options to better analyze the results.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Michael
Marketing and Advertising, 1-10 employees
More than a year
“low-cost setup and website integration
Pros
Perfect tool !! I found this tool exceptionally easy to set up and get running and when I integrated it into our website several years ago the deployment was both quick and remarkably inexpensive making adoption effortless.
Cons
We couldn't identify any specific downsides at the time and perhaps that was simply because the product aligned so well with our intended workflows. For instance it performed perfectly as a form for customers to request help.. fulfilling our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Baylee
Telecommunications, 11-50 employees
More than a year
“user-friendly data collection
Pros
This tool is incredibly user-friendly and I believe it serves as an excellent resource when compiling large amounts of information required for job applications.
Cons
There aren't any features I actively dislike and I can't point to any significant shortcomings because overall I regard it as a dependable and highly effective tool for my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gligor
Banking, 101-500 employees
More than a year
“conversational feedback boosts completion
Pros
Using this tool even the most tedious task of collecting data feels almost like having a conversation because the questions are presented sequentially as a result my customer feedback campaigns achieve significantly higher completion rates.
Cons
What annoys me most is the very limited selection of mail-in-email options which frequently forces me into workarounds or to accept less direct forms of engagement than I would prefer.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Leonhard
E-Learning, 1-10 employees
Less than 6 months
“high cost, limited responses
Pros
I consider it a great tool that provides a wide range of features and an attractive, user-friendly design and I also value that the domain is well known and is generally perceived by most people as trustworthy.
Cons
I think the prices are quite high and even on paid plans I run into strict limits on the number of responses users are allowed to give which feels very restrictive.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
8
Functionality
8
Julian
E-Learning, 1-10 employees
More than a year
“simple tool but limited layout flexibility
Pros
From my perspective this tool is an simple form builder, well-known and fitting many use-cases for small and large companies alike in diverse operational contexts.
Cons
In my experience the tool enforces a fixed layout and although a page-by-page presentation often makes sense, there are times when a continuous scroll is necessary for instance when running tests or collecting extensive information which means one often has to keep an alternative form builder available depending on the specific application. Also certain fundamental features common in other builders are absent and I find the conditional logic to be somewhat less simple and less transparent overall.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Melissa
Construction, 101-500 employees
More than a year
“easy journey mapping
Pros
Great tool.... I really appreciate how easy it is to design tailored journeys using this platform since the simple mapping interface allows me to plot multiple alternative routes and their interdependencies with clarity and minimal effort.
Cons
Although the reporting capabilities of this product are not as comprehensive as those offered by some rivals I can still extract the necessary insights and achieve the outcomes I need for my work.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Laura
Writing and Editing, 1-10 employees
Less than 6 months
“simple questionnaire completion
Pros
Easy to use site ! I found no issues when completing the questionnaire that had been sent to me.
Cons
In my view the site lacks originality, coming across as rather neutral and excessively formal and I am unable to modify everything to suit my preferences.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Demi
Gambling & Casinos, 11-50 employees
Less than a year
“clean readable forms
Pros
I think the forms present very cleanly and are highly readable which makes people much more likely to complete them because the flow is smoother than that of simple, basic questionnaires and when I pair it with the Videoask extension it enables gathering more individualized feedback.
Cons
I noticed that the price increases substantially once you require conditional logic or a higher number of responses and those charges can accumulate quickly without being immediately obvious.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Brian
Health, Wellness and Fitness, 1-10 employees
More than a year
“sleek no-code interface
Pros
One thing I really appreciate is how the forms present themselves with a sleek, professional appearance that required no coding knowledge from me at all and I've noticed respondents seem to prefer completing them because the interface guides them smoothly through each question one at a time.
Cons
Nothing... I haven't run into any major problems personally since it functions as expected and delivers the answers I'm after so there isn't much for me to criticize.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Damon
Telecommunications, 1-10 employees
More than a year
“great API but confusing interface
Pros
I find the configuration options to be great and the API's ability to connect with other platforms has been particularly helpful.
Cons
From my experience the user interface can be rather confusing and I've found instances where platform integrations fail abruptly without any prior warning.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
6
Rachael
Health, Wellness and Fitness, 101-500 employees
More than a year
“customizable branded UI
Pros
As a user I appreciate how customizable and visually appealing the platform is since I can upload my own images, apply our branding and color schemes and save those tailored themes for reuse which together contribute to a very user friendly experience.
Cons
Initially I found it somewhat challenging to figure out how to configure a form and setting up a test was similarly awkward until I invested time to troubleshoot the process and ultimately worked out the necessary steps.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lauren
Design, 1-10 employees
Free Trial
“polished company interface
Pros
Easy to use !!! I appreciate how simple the interface is, the professional polish it brings to our workflows and how easily I can adapt and customise it to match my organisation's branding and tone making it feel like a natural extension of our identity.
Cons
There isn't anything major to fault.. it completed the work I required and met my needs without any noticeable issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lucas
Design, 1-10 employees
Less than a year
“Great for themes, logic, auto-save
Pros
I find the form builder loaded with an abundance of themes, conditional jump logic and the option to set custom URLs and its auto-save feature preserves my momentum so I can adjust labels during a session without fearing any accidental loss.
Cons
When usage spikes I notice the tiered pricing really pinches my budget and the export workflows become sluggish whenever I'm trying to pull large, detailed datasets.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Dana Gossett,
Consumer Services, 1-10 employees
More than a year
“easy modern navigation
Pros
The platform's navigation is remarkably easy to me and I appreciate that it combines effortless browsing with an overall elevated-feeling user experience that feels polished and modern.
Cons
Notably I found the limitations imposed on users who haven't upgraded to a pro account to be frustrating and overly constraining as they significantly reduce the functionality available to basic members.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Abby
Pharmaceuticals, 1-10 employees
Less than a year
“appointment scheduling with video
Pros
For scheduling appointments I selected this platform because it enables me to gather my trainees' initial input effortlessly and I find the interface extremely easy to use, I also rely on it to automate several reply workflows and by incorporating Video Ask my trainees are able to send me authentic, close-to-the-camera feedback which helps me feel more connected.
Cons
Similar to Google Forms I wish the product provided unrestricted access to all its features without extra cost and I find that exporting or syncing entries into my Notion workspace can be somewhat tricky and tough to set up.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Babatunde
Marketing and Advertising, 1-10 employees
Less than a year
“best embedded feedback form
Pros
This tool constructed the best feedback collection form I've ever embedded on my website and by a wide margin it outperforms anything I've used before.
Cons
Not a con but I had to subscribe to a plan that fit my needs which cost 46 euros per month, an amount that represents a significant expense for a startup like mine so overall I find it quite expensive.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Simon
Computer Software, 1-10 employees
More than a year
“accessible for non-technical users
Pros
As a non-technical user I find it extremely customizable and highly accessible with features that remain easy and easy for me to operate without requiring advanced technical skills or training.
Cons
I have been perfectly satisfied with the solution and across the five years I have used it I truly have nothing to complain about or criticize.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Debora
Staffing and Recruiting, 11-50 employees
More than a year
“creative templates, easy tracking
Pros
This tool offers incredibly creative and attention-grabbing templates for building surveys and because the interface is so easy and user friendly. I can set them up with ease while also keeping track of the records for every survey I have created without any trouble.
Cons
What I appreciate most is the simple interface and the attractive templates since they allow me to create well-crafted surveys tailored to my needs while significantly reducing the time and manual effort involved so I genuinely have no dislikes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kara
Utilities, 11-50 employees
Less than a year
“AI-generated forms simplify work
Pros
It is invaluable for research and for creating surveys because whether I'm building quizzes or questionnaires all I need to do is describe the form I want and the AI generates it for me after which I can tweak and edit it, its AI-driven capabilities are incredibly impressive and significantly simplify my workload.
Cons
At present I'm not finding any issues while using this software and overall my experience has been smooth and problem-free.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Madeleine
Design, 1-10 employees
Less than a year
“simple UI with logic links
Pros
Interface is thoughtfully designed with an simple UI that makes navigation simple and I especially appreciate the ready-made templates for building forms quickly as well as the capability to link logic, a combination that I find missing from most other form builders.
Cons
What I find most limiting is that the free tier provides virtually no meaningful features leaving me without any substantial functionality unless I upgrade.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Gregor
Media Production, 1-10 employees
Less than a year
“quick multi-platform form sharing
Pros
This tool enables me to create forms quickly and to distribute them everywhere including websites, emails and social media platforms.
Cons
For my purposes the free subscription has consistently satisfied all of my needs without requiring an upgrade.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
TIFFANY
Health, Wellness and Fitness, 1-10 employees
Less than a year
“configurable visuals and automation but costly
Pros
I've discovered that it's highly configurable and offers elegant visual elements allowing me to incorporate images, videos and conditional logic jumps to tailor the experience and it also integrates with platforms like Zapier, HubSpot and Google Sheets to automate workflows.
Cons
I think the free tier is extremely restrictive and upgrading to a paid subscription can quickly become costly and while the single-question-per-screen format works well for quick data capture or keeping users engaged, I find it grows monotonous and tough for lengthier questionnaires.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
8
Functionality
7
Ramos
Education Management, 101-500 employees
Less than a year
“auto-save and flexible questions
Pros
The auto-save capability is one aspect I truly appreciate since it allows users to pause and resume filling out a form at a later time without losing progress. Also I find the assortment of question types provided when building forms to be very useful and flexible for different data-collection needs.
Cons
I feel that the export and filter capabilities could be enhanced as they currently leave room for improvement in handling and narrowing down data efficiently.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Megan
Information Technology and Services, 11-50 employees
More than a year
“feasible interface !!
Pros
Simple interface is great which makes it easy to navigate and I am able to construct far more sophisticated surveys when required.
Cons
However I value many features I sometimes struggle to interpret the results section and generated reports because their layout and metrics are not always clear to me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Benjamin
Automotive, 1-10 employees
More than a year
“Perfect tool for user-friendly versions
Pros
I consider both free and paid versions simple and user-friendly.
Cons
Though costly I find the paid plan worthwhile.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Thomas
Marketing and Advertising, 1-10 employees
More than a year
“dynamic conditional surveys
Pros
Easy to use tool because it combines an simple, user-friendly interface with a refined, professional finish and it enables me to build dynamic, conditional surveys with ease that help maintain excellent participant experiences and strong response rates.
Cons
I particularly value how efficient this tool is since it aligns workflows and saves me significant time during routine tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ramzi
Medical Devices, 11-50 employees
Less than 6 months
“modern interactive forms
Pros
Modern aesthetic and interactive functionality transform my standard questionnaires into far more engaging experiences than those created with conventional tools which in turn helps improve respondent interest and completion.
Cons
However I feel that the data export and analysis tools could be more great as the present capabilities restrict deeper exploration and make generating advanced reports somewhat awkward.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Souha
Animation, 11-50 employees
Less than 6 months
“interactive design encourages participation
Pros
What I appreciate most about this tool is its modern, interactive design which makes creating and filling out forms significantly more engaging and user-friendly encouraging higher participation.
Cons
One aspect I find less appealing about this tool is the comparatively high cost required to unlock the advanced features which can be a considerable barrier for users or small teams operating on limited budgets.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Raja
E-Learning, 101-500 employees
Free Trial
“sleek interface with advanced customization
Pros
Sleek platform.... I like that it has modern interface, the advanced customization options and the engaging, interactive user experience this tool delivers across workflows.
Cons
Although I found the platform powerful I found paywalls for several advanced features discovered that deep customization can become complicated and observed that integrations with other tools are sometimes constrained.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Gisele
Marketing and Advertising, 11-50 employees
More than a year
“aligned online form creation
Pros
In my experience the platform significantly assists me with survey-related functions providing capabilities for designing and deploying online forms that align data collection and simplify questionnaire creation.
Cons
So far I have not found any problems with the software and it has been reliable in all the tasks I've used it for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josh
Marketing and Advertising, 1-10 employees
Less than a year
“leader in conversational forms
Pros
This tool stands out as the industry leader for conversational forms with flow design and integration capabilities. I like that it consistently outperform competitors making it my top choice for building interactive, form-driven experiences.
Cons
From my perspective the chief limitation I encounter with this solution is the cost when deploying it at scale as expenses tend to rise substantially and can become a significant barrier for larger or rapidly expanding implementations.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Hamdi
Internet, 11-50 employees
More than a year
“modern engaging form design
Pros
I think the forms look modern and engaging which significantly enhances the overall user experience when interacting with them.
Cons
Although great tool but I find it frustrating that the free plans enforce a monthly cap on the number of responses that can be collected which restricts testing and low-volume usage.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Tom
Leisure, Travel & Tourism, 101-500 employees
More than a year
“limited flexibility and high cost
Pros
From my view the platform appears professional to customers and actively helps encourage completion of forms.
Cons
In my experience the product feels fairly limited regarding what I can accomplish compared with rivals and I also find it notably pricier
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
8
Functionality
7
Torlock
Computer Hardware, 1-10 employees
More than a year
“simple UI with complex logic options
Pros
Easy to use tool ! I value the UI and simplicity of use along with my ability to create complex form logic also I can point the form to a Web request endpoint beating the competition.
Cons
No particular complaints here I only hope for cheaper pricing.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Samuel
Logistics and Supply Chain, 1-10 employees
More than a year
“fast creation of technical forms
Pros
For me it drastically accelerates the creation of technical forms allowing me to assemble complex functional form structures in a very short amount of time thanks to its focused feature set.
Cons
I find it somewhat difficult to use if you lack a technical background particularly when dealing with embedding code into source files which can be confusing and error-prone.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Gabriel
Photography, 1-10 employees
Less than 6 months
“simple editor with customizable layout
Pros
I appreciate the easy, no-frills layout combined with a contemporary and customizable visual design and I can assemble forms within a matter of minutes because the platform offers an simple editor that aligns the entire creation process.
Cons
From my perspective the main drawback is the high price point because this tool is noticeably costlier than alternative form-creation services which can be a deterrent for budget-conscious users.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Cristina
Marketing and Advertising, 1-10 employees
More than a year
“efficient online survey solution
Pros
In my experience this is the best solution for conducting online surveys, because it combines an simple interface with swift performance that makes creating and distributing questionnaires easy and efficient.
Cons
Nothing to mention here from my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leeav
Computer Software, 500+ employees
More than a year
“clean UI enables fast workflow
Pros
What I appreciated most about this tool was its clean user interface which made the product remarkably easy to navigate and fast to implement across our workflows.
Cons
On several occasions I found myself wanting to include additional options yet the interface did not provide any way for me to do so which felt limiting.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Michael
Design, 1-10 employees
Less than 6 months
“interactive no-code forms
Pros
The platform provides stunning, highly interactive forms that require no coding whatsoever and I can easily add a professional sheen to the form experience, improving usability for my users.
Cons
I appreciate the no-code approach but occasionally I encounter constraints that limit how much I can customize certain features which can be frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Leana
Computer Software, 101-500 employees
Less than a year
“High Cost for Long-Term Use
Pros
I've found this tool to be the best survey solution available, since it's easy to configure, offers playful customization options and creates a very pleasant experience for respondents to complete, I also deploy it for technical assessments and several of our applicants have told me they appreciated the process.
Cons
Although I find the pricing relatively steep, I think the expense can be justified for short-term projects or single campaigns, however, I wouldn't be comfortable committing to a long-term subscription because our technology budget must cover many other platforms and since there are numerous free alternatives like Google Forms or more economical services such as SurveyMonkey, I tend to reserve this tool for limited use.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Jan
Computer Software, 101-500 employees
More than a year
“hidden questions can create uncertainty
Pros
Okay so...... I appreciate that it displays one survey question at a time which enables me to provide more thoughtful, well-considered responses rather than rushing through multiple prompts.
Cons
From my experience because the survey hides remaining items so they aren't all visible simultaneously I often feel uncertain about what the upcoming questions will ask.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Gabriela
Computer Software, 11-50 employees
More than a year
“lacks drag-and-drop option!!
Pros
Good tool.. I find that it aligns creating forms by providing ready-made templates, responsive designs and an attractive layout.
Cons
My biggest issue with this application is the absence of more sophisticated drag-and-drop capabilities, in particular the inability to duplicate entire projects into different folders, which, given the large number of projects I handle, would dramatically reduce the time I spend managing files and would make the whole organizational workflow far more efficient. On top of that, I would appreciate enhanced text-editing tools, for example a bulk find-and-replace function to update words or phrases across content and broader global settings that could be applied to every slide so I wouldn't have to tweak each slide one by one.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Quantieshia
Entertainment, 1-10 employees
More than a year
“versatile form builder for multiple use cases
Pros
I like that I can build numerous different kinds of forms, since this versatility enables me to tailor data collection to a range of specific use cases without needing additional tools.
Cons
I find that virtually every facet of this tool functions well and satisfies my expectations so I have no notable criticisms to raise at this time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
