
Typeform Reviews
Total 109 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars61%
4
Stars28%
3
Stars10%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Torlock
Computer Hardware, 1-10 employees
More than a year
“simple UI with complex logic options
Pros
Easy to use tool ! I value the UI and simplicity of use along with my ability to create complex form logic also I can point the form to a Web request endpoint beating the competition.
Cons
No particular complaints here I only hope for cheaper pricing.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Samuel
Logistics and Supply Chain, 1-10 employees
More than a year
“fast creation of technical forms
Pros
For me it drastically accelerates the creation of technical forms allowing me to assemble complex functional form structures in a very short amount of time thanks to its focused feature set.
Cons
I find it somewhat difficult to use if you lack a technical background particularly when dealing with embedding code into source files which can be confusing and error-prone.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Gabriel
Photography, 1-10 employees
Less than 6 months
“simple editor with customizable layout
Pros
I appreciate the easy, no-frills layout combined with a contemporary and customizable visual design and I can assemble forms within a matter of minutes because the platform offers an simple editor that aligns the entire creation process.
Cons
From my perspective the main drawback is the high price point because this tool is noticeably costlier than alternative form-creation services which can be a deterrent for budget-conscious users.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Cristina
Marketing and Advertising, 1-10 employees
More than a year
“efficient online survey solution
Pros
In my experience this is the best solution for conducting online surveys, because it combines an simple interface with swift performance that makes creating and distributing questionnaires easy and efficient.
Cons
Nothing to mention here from my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leeav
Computer Software, 500+ employees
More than a year
“clean UI enables fast workflow
Pros
What I appreciated most about this tool was its clean user interface which made the product remarkably easy to navigate and fast to implement across our workflows.
Cons
On several occasions I found myself wanting to include additional options yet the interface did not provide any way for me to do so which felt limiting.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Michael
Design, 1-10 employees
Less than 6 months
“interactive no-code forms
Pros
The platform provides stunning, highly interactive forms that require no coding whatsoever and I can easily add a professional sheen to the form experience, improving usability for my users.
Cons
I appreciate the no-code approach but occasionally I encounter constraints that limit how much I can customize certain features which can be frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Leana
Computer Software, 101-500 employees
Less than a year
“High Cost for Long-Term Use
Pros
I've found this tool to be the best survey solution available, since it's easy to configure, offers playful customization options and creates a very pleasant experience for respondents to complete, I also deploy it for technical assessments and several of our applicants have told me they appreciated the process.
Cons
Although I find the pricing relatively steep, I think the expense can be justified for short-term projects or single campaigns, however, I wouldn't be comfortable committing to a long-term subscription because our technology budget must cover many other platforms and since there are numerous free alternatives like Google Forms or more economical services such as SurveyMonkey, I tend to reserve this tool for limited use.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Jan
Computer Software, 101-500 employees
More than a year
“hidden questions can create uncertainty
Pros
Okay so...... I appreciate that it displays one survey question at a time which enables me to provide more thoughtful, well-considered responses rather than rushing through multiple prompts.
Cons
From my experience because the survey hides remaining items so they aren't all visible simultaneously I often feel uncertain about what the upcoming questions will ask.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Gabriela
Computer Software, 11-50 employees
More than a year
“lacks drag-and-drop option!!
Pros
Good tool.. I find that it aligns creating forms by providing ready-made templates, responsive designs and an attractive layout.
Cons
My biggest issue with this application is the absence of more sophisticated drag-and-drop capabilities, in particular the inability to duplicate entire projects into different folders, which, given the large number of projects I handle, would dramatically reduce the time I spend managing files and would make the whole organizational workflow far more efficient. On top of that, I would appreciate enhanced text-editing tools, for example a bulk find-and-replace function to update words or phrases across content and broader global settings that could be applied to every slide so I wouldn't have to tweak each slide one by one.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Quantieshia
Entertainment, 1-10 employees
More than a year
“versatile form builder for multiple use cases
Pros
I like that I can build numerous different kinds of forms, since this versatility enables me to tailor data collection to a range of specific use cases without needing additional tools.
Cons
I find that virtually every facet of this tool functions well and satisfies my expectations so I have no notable criticisms to raise at this time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julio
Medical Practice, 1-10 employees
Free Trial
“conversational forms with media and analytics
Pros
Using this tool I have watched it transform what would otherwise be ordinary, static forms into conversational experiences that feel more interactive and I appreciate how the clean, fluid design coupled with conversational prompts allows me to embed images and videos within surveys and quizzes which makes them far more engaging, additionally, the analytics dashboard provides great statistical insights into respondent behavior and completion rates.
Cons
While it offers a free plan I quickly realized that the more powerful capabilities I need such as conditional logic jumps and a range of third-party integrations are not available without upgrading because those advanced functions remain behind a paywall and restrict my ability to build the complex workflows I want.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Lisa
Retail, 1-10 employees
Less than a year
“Great end-user experience
Pros
What I appreciate is that the person building the tool interacts with it in the exact same manner an end user would which gives me greater confidence in how simple and authentic the experience feels, I also value the capability to make global visual adjustments like background colors, font choices, logo color treatments and other universal styling options.
Cons
While I can't pin the responsibility solely on the software itself, I observed that we received very few completed form submissions which was disappointing and constrained the volume of usable responses available for analysis.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Brittany
Real Estate, 500+ employees
More than a year
“sleek dynamic forms for easy creation
Pros
For creating forms I always reach for this tool, its sleek look and dynamic elements delight me.
Cons
That said I wish the free version offered a few more advanced features for users.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Antti
E-Learning, 1-10 employees
Less than a year
“simple UI for consolidated feedback
Pros
I find the user interface exceptionally simple and it serves as an outstanding solution for collecting feedback while congreatating all responses into a single, neatly formatted location.
Cons
I personally find the pricing somewhat misaligned with the market, especially given that numerous other solutions are capable of delivering the same functionality at potentially lower cost.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Nabil
Marketing and Advertising, 1-10 employees
Less than a year
“efficient setup and reporting tools
Pros
Setup was easy and the reporting capabilities for the surveys I ran made analyzing the results far more efficient and accessible.
Cons
While I value many aspects of the platform I find the customization tools insufficiently flexible and I would greatly benefit from more great analytics being made available at the lower subscription levels to better inform decisions.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Lorenzo
Computer Software, 1-10 employees
More than a year
“Great for custom branding
Pros
This platform provides excellent feedback management, supports custom branding and integrates easily with websites, helping me maintain a consistent presence across multiple online touchpoints.
Cons
Great tool but during testing the service, I was disappointed to discover that the free trial restricts me to only 10 submissions per month, a limitation that feels unreasonably small and prevents even novice users from fully evaluating the software.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
7
Sam
Computer Software, 1-10 employees
More than a year
“polished professional form design
Pros
It offers a remarkably simple user interface, which transforms my forms to look polished and highly professional.
Cons
From my standpoint as a small-business operator I feel the pricing structure does not scale well and can be prohibitive when trying to expand usage affordably.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
9
Douarou
Music, 1-10 employees
Less than a year
“deep insights into customer behavior
Pros
Using this platform allows gaining deep insights into customers' needs and behaviors, uncovering patterns that help me better understand and serve them.
Cons
For my needs it excels at helping me produce high-quality content while also enabling me to collect and interpret customer feedback which I use to continuously improve my offerings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bill
Human Resources, 1-10 employees
Less than a year
“easy interface for data gathering
Pros
The interface is incredibly easy to navigate, assisting me in gathering and organizing information from different sources efficiently.
Cons
For me the tool runs quickly and with great simplicity enabling me to capture and congreatate information from a prospective lead with very little effort.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Allison
Marketing and Advertising, 1-10 employees
Less than a year
“uncluttered UI
Pros
Appreciation goes to the uncluttered interface that doesn't overwhelm with too many options and integrates smoothly with Klaviyo.
Cons
My main issue is the limited ability to customize form layouts since I would welcome more options to tailor the forms to my exact requirements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7