Total 109 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

28%

3

Stars

10%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

T

Torlock

Computer Hardware, 1-10 employees

More than a year

5.0
January 2025

simple UI with complex logic options

Pros

Easy to use tool ! I value the UI and simplicity of use along with my ability to create complex form logic also I can point the form to a Web request endpoint beating the competition.

Cons

No particular complaints here I only hope for cheaper pricing.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

S

Samuel

Logistics and Supply Chain, 1-10 employees

More than a year

4.0
January 2025

fast creation of technical forms

Pros

For me it drastically accelerates the creation of technical forms allowing me to assemble complex functional form structures in a very short amount of time thanks to its focused feature set.

Cons

I find it somewhat difficult to use if you lack a technical background particularly when dealing with embedding code into source files which can be confusing and error-prone.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

G

Gabriel

Photography, 1-10 employees

Less than 6 months

5.0
December 2024

simple editor with customizable layout

Pros

I appreciate the easy, no-frills layout combined with a contemporary and customizable visual design and I can assemble forms within a matter of minutes because the platform offers an simple editor that aligns the entire creation process.

Cons

From my perspective the main drawback is the high price point because this tool is noticeably costlier than alternative form-creation services which can be a deterrent for budget-conscious users.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10

C

Cristina

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2024

efficient online survey solution

Pros

In my experience this is the best solution for conducting online surveys, because it combines an simple interface with swift performance that makes creating and distributing questionnaires easy and efficient.

Cons

Nothing to mention here from my side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leeav

Computer Software, 500+ employees

More than a year

5.0
December 2024

clean UI enables fast workflow

Pros

What I appreciated most about this tool was its clean user interface which made the product remarkably easy to navigate and fast to implement across our workflows.

Cons

On several occasions I found myself wanting to include additional options yet the interface did not provide any way for me to do so which felt limiting.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Michael

Design, 1-10 employees

Less than 6 months

5.0
December 2024

interactive no-code forms

Pros

The platform provides stunning, highly interactive forms that require no coding whatsoever and I can easily add a professional sheen to the form experience, improving usability for my users.

Cons

I appreciate the no-code approach but occasionally I encounter constraints that limit how much I can customize certain features which can be frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Leana

Computer Software, 101-500 employees

Less than a year

3.0
November 2024

High Cost for Long-Term Use

Pros

I've found this tool to be the best survey solution available, since it's easy to configure, offers playful customization options and creates a very pleasant experience for respondents to complete, I also deploy it for technical assessments and several of our applicants have told me they appreciated the process.

Cons

Although I find the pricing relatively steep, I think the expense can be justified for short-term projects or single campaigns, however, I wouldn't be comfortable committing to a long-term subscription because our technology budget must cover many other platforms and since there are numerous free alternatives like Google Forms or more economical services such as SurveyMonkey, I tend to reserve this tool for limited use.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

J

Jan

Computer Software, 101-500 employees

More than a year

3.0
November 2024

hidden questions can create uncertainty

Pros

Okay so...... I appreciate that it displays one survey question at a time which enables me to provide more thoughtful, well-considered responses rather than rushing through multiple prompts.

Cons

From my experience because the survey hides remaining items so they aren't all visible simultaneously I often feel uncertain about what the upcoming questions will ask.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

G

Gabriela

Computer Software, 11-50 employees

More than a year

3.0
November 2024

lacks drag-and-drop option!!

Pros

Good tool.. I find that it aligns creating forms by providing ready-made templates, responsive designs and an attractive layout.

Cons

My biggest issue with this application is the absence of more sophisticated drag-and-drop capabilities, in particular the inability to duplicate entire projects into different folders, which, given the large number of projects I handle, would dramatically reduce the time I spend managing files and would make the whole organizational workflow far more efficient. On top of that, I would appreciate enhanced text-editing tools, for example a bulk find-and-replace function to update words or phrases across content and broader global settings that could be applied to every slide so I wouldn't have to tweak each slide one by one.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

Q

Quantieshia

Entertainment, 1-10 employees

More than a year

5.0
November 2024

versatile form builder for multiple use cases

Pros

I like that I can build numerous different kinds of forms, since this versatility enables me to tailor data collection to a range of specific use cases without needing additional tools.

Cons

I find that virtually every facet of this tool functions well and satisfies my expectations so I have no notable criticisms to raise at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Julio

Medical Practice, 1-10 employees

Free Trial

5.0
November 2024

conversational forms with media and analytics

Pros

Using this tool I have watched it transform what would otherwise be ordinary, static forms into conversational experiences that feel more interactive and I appreciate how the clean, fluid design coupled with conversational prompts allows me to embed images and videos within surveys and quizzes which makes them far more engaging, additionally, the analytics dashboard provides great statistical insights into respondent behavior and completion rates.

Cons

While it offers a free plan I quickly realized that the more powerful capabilities I need such as conditional logic jumps and a range of third-party integrations are not available without upgrading because those advanced functions remain behind a paywall and restrict my ability to build the complex workflows I want.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

L

Lisa

Retail, 1-10 employees

Less than a year

5.0
November 2024

Great end-user experience

Pros

What I appreciate is that the person building the tool interacts with it in the exact same manner an end user would which gives me greater confidence in how simple and authentic the experience feels, I also value the capability to make global visual adjustments like background colors, font choices, logo color treatments and other universal styling options.

Cons

While I can't pin the responsibility solely on the software itself, I observed that we received very few completed form submissions which was disappointing and constrained the volume of usable responses available for analysis.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B

Brittany

Real Estate, 500+ employees

More than a year

5.0
November 2024

sleek dynamic forms for easy creation

Pros

For creating forms I always reach for this tool, its sleek look and dynamic elements delight me.

Cons

That said I wish the free version offered a few more advanced features for users.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

A

Antti

E-Learning, 1-10 employees

Less than a year

5.0
November 2024

simple UI for consolidated feedback

Pros

I find the user interface exceptionally simple and it serves as an outstanding solution for collecting feedback while congreatating all responses into a single, neatly formatted location.

Cons

I personally find the pricing somewhat misaligned with the market, especially given that numerous other solutions are capable of delivering the same functionality at potentially lower cost.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

N

Nabil

Marketing and Advertising, 1-10 employees

Less than a year

4.0
October 2024

efficient setup and reporting tools

Pros

Setup was easy and the reporting capabilities for the surveys I ran made analyzing the results far more efficient and accessible.

Cons

While I value many aspects of the platform I find the customization tools insufficiently flexible and I would greatly benefit from more great analytics being made available at the lower subscription levels to better inform decisions.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

L

Lorenzo

Computer Software, 1-10 employees

More than a year

4.0
October 2024

Great for custom branding

Pros

This platform provides excellent feedback management, supports custom branding and integrates easily with websites, helping me maintain a consistent presence across multiple online touchpoints.

Cons

Great tool but during testing the service, I was disappointed to discover that the free trial restricts me to only 10 submissions per month, a limitation that feels unreasonably small and prevents even novice users from fully evaluating the software.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

7

S

Sam

Computer Software, 1-10 employees

More than a year

5.0
October 2024

polished professional form design

Pros

It offers a remarkably simple user interface, which transforms my forms to look polished and highly professional.

Cons

From my standpoint as a small-business operator I feel the pricing structure does not scale well and can be prohibitive when trying to expand usage affordably.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

9

D

Douarou

Music, 1-10 employees

Less than a year

5.0
October 2024

deep insights into customer behavior

Pros

Using this platform allows gaining deep insights into customers' needs and behaviors, uncovering patterns that help me better understand and serve them.

Cons

For my needs it excels at helping me produce high-quality content while also enabling me to collect and interpret customer feedback which I use to continuously improve my offerings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bill

Human Resources, 1-10 employees

Less than a year

5.0
October 2024

easy interface for data gathering

Pros

The interface is incredibly easy to navigate, assisting me in gathering and organizing information from different sources efficiently.

Cons

For me the tool runs quickly and with great simplicity enabling me to capture and congreatate information from a prospective lead with very little effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Allison

Marketing and Advertising, 1-10 employees

Less than a year

4.0
October 2024

uncluttered UI

Pros

Appreciation goes to the uncluttered interface that doesn't overwhelm with too many options and integrates smoothly with Klaviyo.

Cons

My main issue is the limited ability to customize form layouts since I would welcome more options to tailor the forms to my exact requirements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7