Insurance, 1-10 employees
“Just another application”
Pros
It has a sleek appearance and the marketing efforts were clearly well-executed.
Cons
Unfortunately, it does not offer any valuable functionality.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
10
Functionality
4
Insurance, 1-10 employees
Less than a year
“Exactly what's needed for the "New Normal"”
Pros
Automation, reduced data entry, accessibility for members and HR, remote enrollment facilitation,all topped with fantastic customer service!
Cons
The only issue I have encountered personally is that it is a bit clunky when you have to use it as both a member and an admin. The best practice, as I have found, is to ensure all members use personal emails, while admins should stick to work emails for logins.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Packaging and Containers, 11-50 employees
More than a year
“Open Enrollment for Benefits”
Pros
I found the software incredibly easy to use.
Cons
The only downside for me was how quickly it logs you out after a short period of inactivity on the site.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
thomas financial, 1-10 employees
“It is pretty good”
Pros
It is easy to use for both clients and staff.
Cons
It should have better decision-making capabilities.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
8
Insurance, 11-50 employees
More than a year
“Great Solution for SMBs”
Pros
UZIO is intuitive and incredibly easy to customize for our clients. I value the level of control we have over client portals and the responsiveness of the UZIO team to any issues or enhancements we suggest.
Cons
We faced difficulties with the payroll integration when they partnered with Execupay (though we haven't tested the in-house integration since then).
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Insurance, 1-10 employees
Less than a year
“Use”
Pros
It was easy to use and easy to learn.
Cons
Users could not access it from cell phones, which needs improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 11-50 employees
More than a year
“UZIO Review”
Pros
The ease of use on the end-user side is excellent, and the automated communication for benefits enrollment is fantastic.
Cons
There are no file feeds except for Discovery Benefits also there is no ADHOC reporting, and benefit setup for Disability plans is limited.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
4
Law Practice, 11-50 employees
Less than 6 months
“first time users of Uzio”
Pros
We appreciated the paperless approach during open enrollment. It was great that everyone could manage their benefits for the new year according to their preferences.
Cons
In some areas, miscommunication led to a lot of confusion and we are hopefully learning from these mistakes.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
E-Learning, 11-50 employees
Less than 6 months
“Uzio is a great tool”
Pros
I appreciate how easy it is to use this tool for benefits onboarding. Many of my coworkers love the open enrollment process as well.
Cons
It took some time to figure out how to update someone's information; I had to contact my UZIO contact. The edit option at the top of the page wasn't obvious.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Non-Profit Organization Management, 51-100 employees
“Trial”
Pros
Integration of multiple platforms, including digital services, was seamless.
Cons
I am not familiar enough with it to comment on any negative aspects.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
10
Functionality
8
Insurance, 1-10 employees
More than a year
“Review”
Pros
This software is really user-friendly. The reporting feature is excellent and provides comprehensive information.
Cons
Dealing with file feed issues has been frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Furniture, 11-50 employees
More than a year
“Great Product”
Pros
The fact that all onboarding is done online with this product virtually eliminates the need for paper files containing sensitive employee documents.
Cons
I wish it had the capability to conduct Employee Performance Reviews.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 101-500 employees
Less than a year
“Uzio”
Pros
It contains all the essential information we need at the corporate HR level.
Cons
There is nothing I dislike about this software.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Civil Engineering, 51-100 employees
More than a year
“Review from Admin”
Pros
The charts and reporting functions work seamlessly for the admin side.
Cons
It is not user-friendly; employees struggle to navigate it.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
5
Functionality
4
Wholesale, 51-100 employees
Less than a year
“End User”
Pros
Integrating new hires into the system was fairly straightforward.
Cons
I did not use it frequently enough to have a least favorite aspect.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Computer Software, 11-50 employees
Less than 6 months
“Verb review of Uzio”
Pros
I am really impressed with the platform's interface,it is visually appealing and easy to navigate.
Cons
When entering payroll at the individual level, it would be better if all input boxes were visible on one screen without needing to scroll.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Hospitality, 51-100 employees
Less than 6 months
“Love all the Features in one Place”
Pros
This software has almost everything I need in one place!
Cons
I have not used uzio long enough to discover any dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 51-100 employees
More than a year
“Great tool”
Pros
The software is incredibly user-friendly, even without any training.
Cons
I can't think of anything in that regard; I am very satisfied with the software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Facilities Services, 11-50 employees
More than a year
“Uzio makes tracking a Breeze”
Pros
User-friendly interface with readily available information that is easy to find.
Cons
I regret not knowing about this software earlier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 1-10 employees
Less than a year
“Customer Support”
Pros
Our Thursday meetings have been invaluable for navigating UZIO effectively.
Cons
The time it is taken to have live groups on the platform has been noticeable.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8