Total 215 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

32%

3

Stars

9%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R
RJ

Insurance, 1-10 employees

2.0

Just another application

Pros

It has a sleek appearance and the marketing efforts were clearly well-executed.

Cons

Unfortunately, it does not offer any valuable functionality.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

10

Functionality

4

D
Desiree

Insurance, 1-10 employees

Less than a year

5.0

Exactly what's needed for the "New Normal"

Pros

Automation, reduced data entry, accessibility for members and HR, remote enrollment facilitation,all topped with fantastic customer service!

Cons

The only issue I have encountered personally is that it is a bit clunky when you have to use it as both a member and an admin. The best practice, as I have found, is to ensure all members use personal emails, while admins should stick to work emails for logins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kyle

Packaging and Containers, 11-50 employees

More than a year

5.0

Open Enrollment for Benefits

Pros

I found the software incredibly easy to use.

Cons

The only downside for me was how quickly it logs you out after a short period of inactivity on the site.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Shawn

thomas financial, 1-10 employees

4.0

It is pretty good

Pros

It is easy to use for both clients and staff.

Cons

It should have better decision-making capabilities.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

E
Emily

Insurance, 11-50 employees

More than a year

4.0

Great Solution for SMBs

Pros

UZIO is intuitive and incredibly easy to customize for our clients. I value the level of control we have over client portals and the responsiveness of the UZIO team to any issues or enhancements we suggest.

Cons

We faced difficulties with the payroll integration when they partnered with Execupay (though we haven't tested the in-house integration since then).

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L
Lisa

Insurance, 1-10 employees

Less than a year

5.0

Use

Pros

It was easy to use and easy to learn.

Cons

Users could not access it from cell phones, which needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Amanda

Insurance, 11-50 employees

More than a year

3.0

UZIO Review

Pros

The ease of use on the end-user side is excellent, and the automated communication for benefits enrollment is fantastic.

Cons

There are no file feeds except for Discovery Benefits also there is no ADHOC reporting, and benefit setup for Disability plans is limited.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

4

K
karyn

Law Practice, 11-50 employees

Less than 6 months

4.0

first time users of Uzio

Pros

We appreciated the paperless approach during open enrollment. It was great that everyone could manage their benefits for the new year according to their preferences.

Cons

In some areas, miscommunication led to a lot of confusion and we are hopefully learning from these mistakes.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

E
Elaine

E-Learning, 11-50 employees

Less than 6 months

5.0

Uzio is a great tool

Pros

I appreciate how easy it is to use this tool for benefits onboarding. Many of my coworkers love the open enrollment process as well.

Cons

It took some time to figure out how to update someone's information; I had to contact my UZIO contact. The edit option at the top of the page wasn't obvious.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

R
Robin

Non-Profit Organization Management, 51-100 employees

3.0

Trial

Pros

Integration of multiple platforms, including digital services, was seamless.

Cons

I am not familiar enough with it to comment on any negative aspects.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

10

Functionality

8

J
Jennifer

Insurance, 1-10 employees

More than a year

4.0

Review

Pros

This software is really user-friendly. The reporting feature is excellent and provides comprehensive information.

Cons

Dealing with file feed issues has been frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

E
Eric

Furniture, 11-50 employees

More than a year

5.0

Great Product

Pros

The fact that all onboarding is done online with this product virtually eliminates the need for paper files containing sensitive employee documents.

Cons

I wish it had the capability to conduct Employee Performance Reviews.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Joanne

Hospitality, 101-500 employees

Less than a year

5.0

Uzio

Pros

It contains all the essential information we need at the corporate HR level.

Cons

There is nothing I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

B
Brandi

Civil Engineering, 51-100 employees

More than a year

2.0

Review from Admin

Pros

The charts and reporting functions work seamlessly for the admin side.

Cons

It is not user-friendly; employees struggle to navigate it.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

5

Functionality

4

S
Sandy

Wholesale, 51-100 employees

Less than a year

4.0

End User

Pros

Integrating new hires into the system was fairly straightforward.

Cons

I did not use it frequently enough to have a least favorite aspect.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

B
Bill

Computer Software, 11-50 employees

Less than 6 months

5.0

Verb review of Uzio

Pros

I am really impressed with the platform's interface,it is visually appealing and easy to navigate.

Cons

When entering payroll at the individual level, it would be better if all input boxes were visible on one screen without needing to scroll.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

C
Cherie

Hospitality, 51-100 employees

Less than 6 months

5.0

Love all the Features in one Place

Pros

This software has almost everything I need in one place!

Cons

I have not used uzio long enough to discover any dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Julie

Transportation/Trucking/Railroad, 51-100 employees

More than a year

4.0

Great tool

Pros

The software is incredibly user-friendly, even without any training.

Cons

I can't think of anything in that regard; I am very satisfied with the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B
Brannon

Facilities Services, 11-50 employees

More than a year

5.0

Uzio makes tracking a Breeze

Pros

User-friendly interface with readily available information that is easy to find.

Cons

I regret not knowing about this software earlier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anneliese

Insurance, 1-10 employees

Less than a year

4.0

Customer Support

Pros

Our Thursday meetings have been invaluable for navigating UZIO effectively.

Cons

The time it is taken to have live groups on the platform has been noticeable.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8