Overall Rating

3

3 Review(s)

Rating Distribution

5

star

4

star

(2)

3

star

2

star

1

star

(1)

Satisfaction Score

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

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Not Made for Seasonal Companies
Pros

I was initially drawn to the product for its promised benefits, but unfortunately, it fell far short of expectations.

Cons

This product is absolutely terrible. The salesperson assured us that it would work well for a seasonal company rehiring the same employees each year. After months of struggling and speaking to numerous people about our issues, we were informed that the system cannot rehire people without a laborious "Simple 23 step process." Nothing about the software is user-friendly, and the support is a complete joke. They either have no clue what we're talking about or they're plain rude. Nobody offers any real help. We're extremely disappointed.

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

Bethany

Accounting, N/A employees

Less than a year

October 2022

Great software and easy to use
Pros

The HR features provided are excellent, and the best part is the availability of customer support from a CPA firm. It's reassuring to have their assistance and assurance that everything is set up correctly. The integration between the HR and payroll sides works seamlessly.

Cons

Honestly, there are no major downsides. We're satisfied with pretty much everything.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

Rebecah

Aviation & Aerospace, 1-10 employees

Less than 6 months

June 2021

Great Asset
Pros

The time clock feature is fantastic. Employees can easily track their hours worked during a pay period.

Cons

It would be nice if employees could have their photos displayed on their profiles.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

James

Medical Practice, 11-50 employees

Less than a year

May 2021