AmTrust Financial Services

AmTrust Financial Services Reviews

15 Reviews

Overall Rating

3.5

15 Reviews

Rating Distribution

5

star

(1)

4

star

(8)

3

star

(3)

2

star

(3)

1

star

(0)

Satisfaction Score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

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Filters

Simplified Insurance Management
Pros

AmTrust Insurance Companys business owner policy has simplified our insurance management. The bundled coverage includes general liability and property insurance, making it easier to handle our insurance needs. The claims process was prompt and hassle-free.

Cons

Limited options for customizing coverage based on our specific industry.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

J. Miller

Wholesale, 12-20 employees employees

Aug 09, 2023

Reliable Insurance Partner for Transportation Industry
Pros

AmTrust Insurance Companys workers compensation coverage has been a reliable choice for our transportation company. Their tailored solutions address the unique risks of our industry, and the claims process was smooth. Their safety resources have helped us maintain a safer work environment.

Cons

The pricing structure could be more transparent.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

K. Thompson

Transportation, 30-50 employees employees

Jul 19, 2023

Comprehensive Coverage for Real Estate
Pros

AmTrust Insurance Companys commercial property insurance has provided us with comprehensive coverage for our real estate properties. Their policy protects against various risks, and their adjusters were responsive during the claims process. The peace of mind is invaluable.

Cons

The policy details can be complex, requiring thorough understanding.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

E. Wilson

Real Estate, 5-20 employees employees

Jul 04, 2023

Comprehensive Protection for Retail Business
Pros

AmTrust Insurance Companys workers compensation coverage has provided our retail business with comprehensive protection. Its reassuring to know that our employees are covered in case of workplace injuries. The claims process was efficient, and the adjusters were professional.

Cons

The premium rates can be a bit higher compared to other providers.

Ease of use

7

Value for money

6

Customer Support

8

Functionality

7

A. Patel

Retail, 8-15 employees employees

Jun 07, 2023

Dependable Insurance Support for Construction
Pros

AmTrust Insurance Companys workers compensation coverage has been dependable for our construction business. It ensures the safety of our workers and provides financial security in case of accidents. The customer service team was knowledgeable and assisted us promptly.

Cons

The premium rates can be a significant expense for our business.

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

R. Hernandez

Construction, 20-40 employees employees

May 17, 2023

Reliable Coverage for Restaurants
Pros

AmTrust Insurance Companys business owner policy has been a reliable choice for our restaurant. It covers a range of essential liabilities and property risks under one policy, simplifying our insurance management. The customer support team was helpful in addressing our inquiries.

Cons

Some coverage options could be more flexible to better suit the unique risks of our restaurant.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

L. Martinez

Restaurant, 10-15 employees employees

May 16, 2023

Tailored Coverage for Manufacturing Industry
Pros

AmTrust Insurance Companys commercial property insurance has provided tailored coverage for our manufacturing business. Their policy covers potential risks to our equipment and facilities, giving us peace of mind. Their risk management resources have helped us implement safety measures to prevent losses.

Cons

Premiums can be on the higher side for our industry.

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

T. Smith

Manufacturing, 50-70 employees employees

Apr 24, 2023

Exceptional Coverage and Service
Pros

Our experience with AmTrust Insurance Company has been outstanding. They provided tailored coverage options that perfectly suit our retail businesss needs. The claims process was smooth, and their representatives were attentive and knowledgeable.

Cons

None

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A. Bennett

Retail, 12-30 employees employees

Apr 17, 2023

Comprehensive Insurance Solutions for Healthcare
Pros

AmTrust Insurance Companys range of insurance solutions has been beneficial for our healthcare clinic. Their business owner policy offers a comprehensive package that includes general liability and property coverage, simplifying our insurance needs. The rates are competitive, and the customer support team is responsive.

Cons

The claims process could be more streamlined.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

M. Davis

Healthcare, 25-50 employees employees

Mar 09, 2023

Subpar Experience
Pros

AmTrust Insurance Companys workers compensation coverage initially seemed promising for our construction companys safety needs.

Cons

However, we faced difficulties in understanding the policy details, and the claims process was a frustrating experience. The lack of transparent communication left us feeling unsatisfied.

Ease of use

6

Value for money

5

Customer Support

4

Functionality

6

D. Carter

Construction, 15-20 employees employees

Mar 07, 2023

Comprehensive Cyber Insurance
Pros

AmTrust Insurance Companys cyber insurance has provided our technology company with comprehensive coverage against cyber threats. Their policy covers legal expenses and customer remediation, helping us handle data breaches more effectively. The claims process was efficient.

Cons

Premiums for cyber insurance can be higher than expected.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

P. Allen

Technology, 15-30 employees employees

Mar 04, 2023

Reliable Coverage for Auto Repair Business
Pros

AmTrust Insurance Companys workers compensation coverage has been a reliable choice for our auto repair business. It provides comprehensive protection for our employees in case of work-related injuries. The claims process was straightforward, and their expert guidance helped us navigate the complexities of workers compensation.

Cons

Limited customization options for our specific business needs.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

S. Johnson

Auto Repair, 15-30 employees employees

Feb 14, 2023

Disappointing Coverage
Pros

We were hopeful that AmTrust Insurance Company would provide comprehensive coverage for our medical practice. They seemed knowledgeable about the healthcare industry during initial discussions.

Cons

However, their coverage options were limited and didnt meet the complex needs of our practice. We found their policies lacking in certain areas that are crucial for healthcare providers.

Ease of use

4

Value for money

4

Customer Support

4

Functionality

6

S. Rivera

Healthcare, 8-20 employees employees

Feb 11, 2023

Mediocre Experience
Pros

AmTrust Insurance Company offered some coverage options that were suitable for our manufacturing business. The initial interactions with their representatives were smooth.

Cons

Unfortunately, our experience went downhill from there. The claims process was slow, and communication was lacking. We expected more personalized solutions tailored to our industrys specific risks.

Ease of use

5

Value for money

4

Customer Support

5

Functionality

6

M. Collins

Manufacturing, 40-60 employees employees

Jan 21, 2023

Reliable Partner for Hospitality Industry
Pros

AmTrust Insurance Companys business owner policy has been a reliable partner for our hospitality group. The bundled coverage has saved us time and effort, and the claims process was straightforward. The adjusters were professional and prompt in their responses.

Cons

Certain coverage areas could be expanded to better address the unique risks of the hospitality industry.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

B. Lewis

Hospitality, 25-50 employees employees

Jan 14, 2023