AmTrust Financial Services Reviews
15 Reviews
Overall Rating
3.5
15 Reviews
Rating Distribution
5
(1)
4
(8)
3
(3)
2
(3)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Overall Rating
3.5
15 Reviews
Rating Distribution
5
(1)
4
(8)
3
(3)
2
(3)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Filters
Industry
Provider Size
Time Used
Simplified Insurance Management
Simplified Insurance Management
Pros
AmTrust Insurance Companys business owner policy has simplified our insurance management. The bundled coverage includes general liability and property insurance, making it easier to handle our insurance needs. The claims process was prompt and hassle-free.
Cons
Limited options for customizing coverage based on our specific industry.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
J. Miller
Wholesale, 12-20 employees employees
Aug 09, 2023
Reliable Insurance Partner for Transportation Industry
Reliable Insurance Partner for Transportation Industry
Pros
AmTrust Insurance Companys workers compensation coverage has been a reliable choice for our transportation company. Their tailored solutions address the unique risks of our industry, and the claims process was smooth. Their safety resources have helped us maintain a safer work environment.
Cons
The pricing structure could be more transparent.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
K. Thompson
Transportation, 30-50 employees employees
Jul 19, 2023
Comprehensive Coverage for Real Estate
Comprehensive Coverage for Real Estate
Pros
AmTrust Insurance Companys commercial property insurance has provided us with comprehensive coverage for our real estate properties. Their policy protects against various risks, and their adjusters were responsive during the claims process. The peace of mind is invaluable.
Cons
The policy details can be complex, requiring thorough understanding.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
E. Wilson
Real Estate, 5-20 employees employees
Jul 04, 2023
Comprehensive Protection for Retail Business
Comprehensive Protection for Retail Business
Pros
AmTrust Insurance Companys workers compensation coverage has provided our retail business with comprehensive protection. Its reassuring to know that our employees are covered in case of workplace injuries. The claims process was efficient, and the adjusters were professional.
Cons
The premium rates can be a bit higher compared to other providers.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
7
A. Patel
Retail, 8-15 employees employees
Jun 07, 2023
Dependable Insurance Support for Construction
Dependable Insurance Support for Construction
Pros
AmTrust Insurance Companys workers compensation coverage has been dependable for our construction business. It ensures the safety of our workers and provides financial security in case of accidents. The customer service team was knowledgeable and assisted us promptly.
Cons
The premium rates can be a significant expense for our business.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
R. Hernandez
Construction, 20-40 employees employees
May 17, 2023
Reliable Coverage for Restaurants
Reliable Coverage for Restaurants
Pros
AmTrust Insurance Companys business owner policy has been a reliable choice for our restaurant. It covers a range of essential liabilities and property risks under one policy, simplifying our insurance management. The customer support team was helpful in addressing our inquiries.
Cons
Some coverage options could be more flexible to better suit the unique risks of our restaurant.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
L. Martinez
Restaurant, 10-15 employees employees
May 16, 2023
Tailored Coverage for Manufacturing Industry
Tailored Coverage for Manufacturing Industry
Pros
AmTrust Insurance Companys commercial property insurance has provided tailored coverage for our manufacturing business. Their policy covers potential risks to our equipment and facilities, giving us peace of mind. Their risk management resources have helped us implement safety measures to prevent losses.
Cons
Premiums can be on the higher side for our industry.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
T. Smith
Manufacturing, 50-70 employees employees
Apr 24, 2023
Exceptional Coverage and Service
Exceptional Coverage and Service
Pros
Our experience with AmTrust Insurance Company has been outstanding. They provided tailored coverage options that perfectly suit our retail businesss needs. The claims process was smooth, and their representatives were attentive and knowledgeable.
Cons
None
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
A. Bennett
Retail, 12-30 employees employees
Apr 17, 2023
Comprehensive Insurance Solutions for Healthcare
Comprehensive Insurance Solutions for Healthcare
Pros
AmTrust Insurance Companys range of insurance solutions has been beneficial for our healthcare clinic. Their business owner policy offers a comprehensive package that includes general liability and property coverage, simplifying our insurance needs. The rates are competitive, and the customer support team is responsive.
Cons
The claims process could be more streamlined.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
M. Davis
Healthcare, 25-50 employees employees
Mar 09, 2023
Subpar Experience
Subpar Experience
Pros
AmTrust Insurance Companys workers compensation coverage initially seemed promising for our construction companys safety needs.
Cons
However, we faced difficulties in understanding the policy details, and the claims process was a frustrating experience. The lack of transparent communication left us feeling unsatisfied.
Ease of use
6
Value for money
5
Customer Support
4
Functionality
6
D. Carter
Construction, 15-20 employees employees
Mar 07, 2023
Comprehensive Cyber Insurance
Comprehensive Cyber Insurance
Pros
AmTrust Insurance Companys cyber insurance has provided our technology company with comprehensive coverage against cyber threats. Their policy covers legal expenses and customer remediation, helping us handle data breaches more effectively. The claims process was efficient.
Cons
Premiums for cyber insurance can be higher than expected.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
P. Allen
Technology, 15-30 employees employees
Mar 04, 2023
Reliable Coverage for Auto Repair Business
Reliable Coverage for Auto Repair Business
Pros
AmTrust Insurance Companys workers compensation coverage has been a reliable choice for our auto repair business. It provides comprehensive protection for our employees in case of work-related injuries. The claims process was straightforward, and their expert guidance helped us navigate the complexities of workers compensation.
Cons
Limited customization options for our specific business needs.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
S. Johnson
Auto Repair, 15-30 employees employees
Feb 14, 2023
Disappointing Coverage
Disappointing Coverage
Pros
We were hopeful that AmTrust Insurance Company would provide comprehensive coverage for our medical practice. They seemed knowledgeable about the healthcare industry during initial discussions.
Cons
However, their coverage options were limited and didnt meet the complex needs of our practice. We found their policies lacking in certain areas that are crucial for healthcare providers.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
S. Rivera
Healthcare, 8-20 employees employees
Feb 11, 2023
Mediocre Experience
Mediocre Experience
Pros
AmTrust Insurance Company offered some coverage options that were suitable for our manufacturing business. The initial interactions with their representatives were smooth.
Cons
Unfortunately, our experience went downhill from there. The claims process was slow, and communication was lacking. We expected more personalized solutions tailored to our industrys specific risks.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
6
M. Collins
Manufacturing, 40-60 employees employees
Jan 21, 2023
Reliable Partner for Hospitality Industry
Reliable Partner for Hospitality Industry
Pros
AmTrust Insurance Companys business owner policy has been a reliable partner for our hospitality group. The bundled coverage has saved us time and effort, and the claims process was straightforward. The adjusters were professional and prompt in their responses.
Cons
Certain coverage areas could be expanded to better address the unique risks of the hospitality industry.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
B. Lewis
Hospitality, 25-50 employees employees
Jan 14, 2023
Filters
Simplified Insurance Management
Simplified Insurance Management
Pros
AmTrust Insurance Companys business owner policy has simplified our insurance management. The bundled coverage includes general liability and property insurance, making it easier to handle our insurance needs. The claims process was prompt and hassle-free.
Cons
Limited options for customizing coverage based on our specific industry.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
J. Miller
Wholesale, 12-20 employees employees
Aug 09, 2023
Reliable Insurance Partner for Transportation Industry
Reliable Insurance Partner for Transportation Industry
Pros
AmTrust Insurance Companys workers compensation coverage has been a reliable choice for our transportation company. Their tailored solutions address the unique risks of our industry, and the claims process was smooth. Their safety resources have helped us maintain a safer work environment.
Cons
The pricing structure could be more transparent.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
K. Thompson
Transportation, 30-50 employees employees
Jul 19, 2023
Comprehensive Coverage for Real Estate
Comprehensive Coverage for Real Estate
Pros
AmTrust Insurance Companys commercial property insurance has provided us with comprehensive coverage for our real estate properties. Their policy protects against various risks, and their adjusters were responsive during the claims process. The peace of mind is invaluable.
Cons
The policy details can be complex, requiring thorough understanding.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
E. Wilson
Real Estate, 5-20 employees employees
Jul 04, 2023
Comprehensive Protection for Retail Business
Comprehensive Protection for Retail Business
Pros
AmTrust Insurance Companys workers compensation coverage has provided our retail business with comprehensive protection. Its reassuring to know that our employees are covered in case of workplace injuries. The claims process was efficient, and the adjusters were professional.
Cons
The premium rates can be a bit higher compared to other providers.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
7
A. Patel
Retail, 8-15 employees employees
Jun 07, 2023
Dependable Insurance Support for Construction
Dependable Insurance Support for Construction
Pros
AmTrust Insurance Companys workers compensation coverage has been dependable for our construction business. It ensures the safety of our workers and provides financial security in case of accidents. The customer service team was knowledgeable and assisted us promptly.
Cons
The premium rates can be a significant expense for our business.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
R. Hernandez
Construction, 20-40 employees employees
May 17, 2023
Reliable Coverage for Restaurants
Reliable Coverage for Restaurants
Pros
AmTrust Insurance Companys business owner policy has been a reliable choice for our restaurant. It covers a range of essential liabilities and property risks under one policy, simplifying our insurance management. The customer support team was helpful in addressing our inquiries.
Cons
Some coverage options could be more flexible to better suit the unique risks of our restaurant.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
L. Martinez
Restaurant, 10-15 employees employees
May 16, 2023
Tailored Coverage for Manufacturing Industry
Tailored Coverage for Manufacturing Industry
Pros
AmTrust Insurance Companys commercial property insurance has provided tailored coverage for our manufacturing business. Their policy covers potential risks to our equipment and facilities, giving us peace of mind. Their risk management resources have helped us implement safety measures to prevent losses.
Cons
Premiums can be on the higher side for our industry.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
T. Smith
Manufacturing, 50-70 employees employees
Apr 24, 2023
Exceptional Coverage and Service
Exceptional Coverage and Service
Pros
Our experience with AmTrust Insurance Company has been outstanding. They provided tailored coverage options that perfectly suit our retail businesss needs. The claims process was smooth, and their representatives were attentive and knowledgeable.
Cons
None
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
A. Bennett
Retail, 12-30 employees employees
Apr 17, 2023
Comprehensive Insurance Solutions for Healthcare
Comprehensive Insurance Solutions for Healthcare
Pros
AmTrust Insurance Companys range of insurance solutions has been beneficial for our healthcare clinic. Their business owner policy offers a comprehensive package that includes general liability and property coverage, simplifying our insurance needs. The rates are competitive, and the customer support team is responsive.
Cons
The claims process could be more streamlined.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
M. Davis
Healthcare, 25-50 employees employees
Mar 09, 2023
Subpar Experience
Subpar Experience
Pros
AmTrust Insurance Companys workers compensation coverage initially seemed promising for our construction companys safety needs.
Cons
However, we faced difficulties in understanding the policy details, and the claims process was a frustrating experience. The lack of transparent communication left us feeling unsatisfied.
Ease of use
6
Value for money
5
Customer Support
4
Functionality
6
D. Carter
Construction, 15-20 employees employees
Mar 07, 2023
Comprehensive Cyber Insurance
Comprehensive Cyber Insurance
Pros
AmTrust Insurance Companys cyber insurance has provided our technology company with comprehensive coverage against cyber threats. Their policy covers legal expenses and customer remediation, helping us handle data breaches more effectively. The claims process was efficient.
Cons
Premiums for cyber insurance can be higher than expected.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
P. Allen
Technology, 15-30 employees employees
Mar 04, 2023
Reliable Coverage for Auto Repair Business
Reliable Coverage for Auto Repair Business
Pros
AmTrust Insurance Companys workers compensation coverage has been a reliable choice for our auto repair business. It provides comprehensive protection for our employees in case of work-related injuries. The claims process was straightforward, and their expert guidance helped us navigate the complexities of workers compensation.
Cons
Limited customization options for our specific business needs.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
S. Johnson
Auto Repair, 15-30 employees employees
Feb 14, 2023
Disappointing Coverage
Disappointing Coverage
Pros
We were hopeful that AmTrust Insurance Company would provide comprehensive coverage for our medical practice. They seemed knowledgeable about the healthcare industry during initial discussions.
Cons
However, their coverage options were limited and didnt meet the complex needs of our practice. We found their policies lacking in certain areas that are crucial for healthcare providers.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
S. Rivera
Healthcare, 8-20 employees employees
Feb 11, 2023
Mediocre Experience
Mediocre Experience
Pros
AmTrust Insurance Company offered some coverage options that were suitable for our manufacturing business. The initial interactions with their representatives were smooth.
Cons
Unfortunately, our experience went downhill from there. The claims process was slow, and communication was lacking. We expected more personalized solutions tailored to our industrys specific risks.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
6
M. Collins
Manufacturing, 40-60 employees employees
Jan 21, 2023
Reliable Partner for Hospitality Industry
Reliable Partner for Hospitality Industry
Pros
AmTrust Insurance Companys business owner policy has been a reliable partner for our hospitality group. The bundled coverage has saved us time and effort, and the claims process was straightforward. The adjusters were professional and prompt in their responses.
Cons
Certain coverage areas could be expanded to better address the unique risks of the hospitality industry.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
B. Lewis
Hospitality, 25-50 employees employees
Jan 14, 2023