serviceAXIS Capital Holdings Limited Reviews
15 Reviews
Overall Rating
3.7
15 Reviews
Rating Distribution
5
(3)
4
(8)
3
(1)
2
(3)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Overall Rating
3.7
15 Reviews
Rating Distribution
5
(3)
4
(8)
3
(1)
2
(3)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Lack of Communication
Lack of Communication
Pros
AXIS Insurance Companys property insurance coverage offered adequate protection for our real estate business. However, the lack of proactive communication from their team was frustrating. We often had to initiate contact to get updates or clarification on policy details.
Cons
The lack of transparent communication made it difficult to fully understand the terms and conditions of the coverage, leading to potential misunderstandings.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
6
I. Carter
Real Estate, 25-35 employees employees
Aug 28, 2023
Disappointing Annuity Options
Disappointing Annuity Options
Pros
While AXIS Insurance Company offers a range of coverage options, our experience with their annuity products was disappointing. The terms and returns were not as competitive as expected, and the lack of flexibility in customizing plans was a drawback.
Cons
The annuity options offered limited growth potential, and the fees associated with these products were higher compared to other providers.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
4
H. Rodriguez
Professional Services, 30-70 employees employees
Aug 21, 2023
Seamless Claims Process
Seamless Claims Process
Pros
AXIS Insurance Companys property insurance coverage for our real estate business has been exceptional. When we had to file a claim due to property damage, the claims process was efficient and transparent. Their claims team was responsive and provided regular updates, making the entire experience hassle-free.
Cons
None
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
M. Thompson
Real Estate, 20-40 employees employees
Aug 18, 2023
Mediocre Service Experience
Mediocre Service Experience
Pros
AXIS Insurance Companys coverage options were adequate for our needs, offering basic protection for our property and liabilities. The initial consultation provided some insights, but the overall service experience was lackluster.
Cons
The claims process was slow and required repeated follow-ups to get updates. The communication with the claims team felt disjointed, and we had to invest considerable effort to ensure our claims were progressing.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
6
G. Thompson
Manufacturing, 50-120 employees employees
Aug 16, 2023
Reliable Health Insurance Coverage
Reliable Health Insurance Coverage
Pros
We have been relying on AXIS Insurance Company for our healthcare businesss insurance needs, and their coverage options have been reliable. Their health insurance policies offer comprehensive coverage, and the claims process is straightforward. Their commitment to customer service is evident, making them a trusted partner.
Cons
None
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
L. Martinez
Healthcare, 50-110 employees employees
Aug 13, 2023
Diverse Coverage Solutions
Diverse Coverage Solutions
Pros
QuantumTech Industries appreciates the range of coverage options provided by AXIS Insurance Company. From property to professional liability, their offerings cater to our diverse needs. The partnership approach and collaboration with their underwriters have resulted in customized coverage that aligns with our business goals.
Cons
The communication process for policy updates and changes could be more streamlined to enhance efficiency.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
F. Johnson
Technology, 100-200 employees employees
Aug 11, 2023
Exceptional Reinsurance Solutions
Exceptional Reinsurance Solutions
Pros
AXIS Insurance Companys reinsurance services have been exceptional for our technology company. Their team demonstrated a deep understanding of our industrys risks and provided tailored solutions that align with our business goals. The claims process was smooth, and their expertise helped us manage potential financial exposures effectively.
Cons
None
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
A. Simmons
Technology, 100-150 employees employees
Aug 09, 2023
Trusted Partner for Healthcare
Trusted Partner for Healthcare
Pros
As a healthcare provider, CareWell Health values AXIS Insurance Companys expertise in healthcare-related insurance products. Their comprehensive coverage options have protected our facility from potential liabilities and malpractice claims. The claims resolution process has been efficient, allowing us to focus on patient care.
Cons
The premium rates for healthcare-specific coverage can be higher compared to general liability insurance.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
E. Reynolds
Healthcare, 200-250 employees employees
Aug 07, 2023
Reliable Casualty Coverage
Reliable Casualty Coverage
Pros
The casualty insurance solutions offered by AXIS Insurance Company have been reliable for our construction business. Their coverage has protected us from potential legal claims and financial losses due to third-party injuries or damages. The expertise of their team has helped us navigate complex liability issues with confidence.
Cons
The terms and conditions of some coverage options can be intricate, requiring thorough review to ensure full understanding.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
D. Walker
Construction, 150-200 employees employees
Jul 29, 2023
Comprehensive Property Coverage
Comprehensive Property Coverage
Pros
GreenTech Innovations has found AXIS Insurance Companys property insurance coverage to be comprehensive and effective in protecting our physical assets. Their expertise in risk assessment and understanding of our industry has resulted in tailored coverage that aligns with our needs. Claims handling has been prompt and hassle-free.
Cons
The premium rates for certain high-value assets can be on the higher side, impacting our overall insurance budget.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
C. Martinez
Technology, 80-100 employees employees
Jul 14, 2023
Trusted Insurance Partner
Trusted Insurance Partner
Pros
AXIS Insurance Company has consistently delivered trusted insurance solutions to ProServe Consultants. Their commitment to offering tailor-made coverage options for professional liability has allowed us to operate with confidence. Their claims resolution process has been efficient and transparent, which is crucial for our consultancy business.
Cons
The administrative process for policy renewal and adjustments could be streamlined for greater convenience.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
B. Anderson
Professional Services, 50-100 employees employees
Jun 27, 2023
Global Coverage Partner
Global Coverage Partner
Pros
InnovateTech Solutions has benefited from AXIS Insurance Companys global platform and expertise. Their reinsurance solutions have helped us effectively manage risk across different markets and regions. The flexibility and customization in their reinsurance options have allowed us to adapt to changing market conditions and regulatory requirements.
Cons
The complexity of some reinsurance contracts can be challenging to navigate, requiring additional time and effort for thorough understanding.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
A. Nguyen
Technology, 120-150 employees employees
May 11, 2023
Professional Partnership
Professional Partnership
Pros
AXIS Insurance Company has proven to be a professional partner for BuildIt Constructions. Their expertise in professional liability insurance has been invaluable in protecting our business from potential errors and omissions claims. Their underwriting support and efficient claims resolution have helped us maintain a strong reputation in the construction industry.
Cons
The pricing for professional liability insurance is relatively higher than some competitors, which has been a consideration for our budget.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
K. Johnson
Construction, 30-40 employees employees
Apr 19, 2023
Comprehensive Liability Coverage
Comprehensive Liability Coverage
Pros
As CareWell Healthcare, we appreciate AXIS Insurance Companys comprehensive casualty insurance coverage. It has allowed us to focus on providing quality healthcare without constantly worrying about potential liability claims. Their coverage options are tailored to our industrys needs and have helped us protect our reputation and financial stability.
Cons
The only minor drawback weve experienced is a slightly lengthy claims processing time in some cases.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
L. Martinez
Healthcare, 150-200 employees employees
Mar 14, 2023
Reliable Coverage Partner
Reliable Coverage Partner
Pros
AXIS Insurance Company has been a reliable partner for StellarTech Solutions. Their expertise in property and casualty insurance has helped us mitigate risks associated with our technology operations. The comprehensive coverage options and efficient claims handling have provided us with peace of mind.
Cons
The only downside weve encountered is that the pricing can be on the higher side compared to some other insurers weve considered.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
M. Thompson
Technology, 75-100 employees employees
Feb 09, 2023
Filters
Lack of Communication
Lack of Communication
Pros
AXIS Insurance Companys property insurance coverage offered adequate protection for our real estate business. However, the lack of proactive communication from their team was frustrating. We often had to initiate contact to get updates or clarification on policy details.
Cons
The lack of transparent communication made it difficult to fully understand the terms and conditions of the coverage, leading to potential misunderstandings.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
6
I. Carter
Real Estate, 25-35 employees employees
Aug 28, 2023
Disappointing Annuity Options
Disappointing Annuity Options
Pros
While AXIS Insurance Company offers a range of coverage options, our experience with their annuity products was disappointing. The terms and returns were not as competitive as expected, and the lack of flexibility in customizing plans was a drawback.
Cons
The annuity options offered limited growth potential, and the fees associated with these products were higher compared to other providers.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
4
H. Rodriguez
Professional Services, 30-70 employees employees
Aug 21, 2023
Seamless Claims Process
Seamless Claims Process
Pros
AXIS Insurance Companys property insurance coverage for our real estate business has been exceptional. When we had to file a claim due to property damage, the claims process was efficient and transparent. Their claims team was responsive and provided regular updates, making the entire experience hassle-free.
Cons
None
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
M. Thompson
Real Estate, 20-40 employees employees
Aug 18, 2023
Mediocre Service Experience
Mediocre Service Experience
Pros
AXIS Insurance Companys coverage options were adequate for our needs, offering basic protection for our property and liabilities. The initial consultation provided some insights, but the overall service experience was lackluster.
Cons
The claims process was slow and required repeated follow-ups to get updates. The communication with the claims team felt disjointed, and we had to invest considerable effort to ensure our claims were progressing.
Ease of use
5
Value for money
6
Customer Support
4
Functionality
6
G. Thompson
Manufacturing, 50-120 employees employees
Aug 16, 2023
Reliable Health Insurance Coverage
Reliable Health Insurance Coverage
Pros
We have been relying on AXIS Insurance Company for our healthcare businesss insurance needs, and their coverage options have been reliable. Their health insurance policies offer comprehensive coverage, and the claims process is straightforward. Their commitment to customer service is evident, making them a trusted partner.
Cons
None
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
L. Martinez
Healthcare, 50-110 employees employees
Aug 13, 2023
Diverse Coverage Solutions
Diverse Coverage Solutions
Pros
QuantumTech Industries appreciates the range of coverage options provided by AXIS Insurance Company. From property to professional liability, their offerings cater to our diverse needs. The partnership approach and collaboration with their underwriters have resulted in customized coverage that aligns with our business goals.
Cons
The communication process for policy updates and changes could be more streamlined to enhance efficiency.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
F. Johnson
Technology, 100-200 employees employees
Aug 11, 2023
Exceptional Reinsurance Solutions
Exceptional Reinsurance Solutions
Pros
AXIS Insurance Companys reinsurance services have been exceptional for our technology company. Their team demonstrated a deep understanding of our industrys risks and provided tailored solutions that align with our business goals. The claims process was smooth, and their expertise helped us manage potential financial exposures effectively.
Cons
None
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
A. Simmons
Technology, 100-150 employees employees
Aug 09, 2023
Trusted Partner for Healthcare
Trusted Partner for Healthcare
Pros
As a healthcare provider, CareWell Health values AXIS Insurance Companys expertise in healthcare-related insurance products. Their comprehensive coverage options have protected our facility from potential liabilities and malpractice claims. The claims resolution process has been efficient, allowing us to focus on patient care.
Cons
The premium rates for healthcare-specific coverage can be higher compared to general liability insurance.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
E. Reynolds
Healthcare, 200-250 employees employees
Aug 07, 2023
Reliable Casualty Coverage
Reliable Casualty Coverage
Pros
The casualty insurance solutions offered by AXIS Insurance Company have been reliable for our construction business. Their coverage has protected us from potential legal claims and financial losses due to third-party injuries or damages. The expertise of their team has helped us navigate complex liability issues with confidence.
Cons
The terms and conditions of some coverage options can be intricate, requiring thorough review to ensure full understanding.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
D. Walker
Construction, 150-200 employees employees
Jul 29, 2023
Comprehensive Property Coverage
Comprehensive Property Coverage
Pros
GreenTech Innovations has found AXIS Insurance Companys property insurance coverage to be comprehensive and effective in protecting our physical assets. Their expertise in risk assessment and understanding of our industry has resulted in tailored coverage that aligns with our needs. Claims handling has been prompt and hassle-free.
Cons
The premium rates for certain high-value assets can be on the higher side, impacting our overall insurance budget.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
C. Martinez
Technology, 80-100 employees employees
Jul 14, 2023
Trusted Insurance Partner
Trusted Insurance Partner
Pros
AXIS Insurance Company has consistently delivered trusted insurance solutions to ProServe Consultants. Their commitment to offering tailor-made coverage options for professional liability has allowed us to operate with confidence. Their claims resolution process has been efficient and transparent, which is crucial for our consultancy business.
Cons
The administrative process for policy renewal and adjustments could be streamlined for greater convenience.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
B. Anderson
Professional Services, 50-100 employees employees
Jun 27, 2023
Global Coverage Partner
Global Coverage Partner
Pros
InnovateTech Solutions has benefited from AXIS Insurance Companys global platform and expertise. Their reinsurance solutions have helped us effectively manage risk across different markets and regions. The flexibility and customization in their reinsurance options have allowed us to adapt to changing market conditions and regulatory requirements.
Cons
The complexity of some reinsurance contracts can be challenging to navigate, requiring additional time and effort for thorough understanding.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
A. Nguyen
Technology, 120-150 employees employees
May 11, 2023
Professional Partnership
Professional Partnership
Pros
AXIS Insurance Company has proven to be a professional partner for BuildIt Constructions. Their expertise in professional liability insurance has been invaluable in protecting our business from potential errors and omissions claims. Their underwriting support and efficient claims resolution have helped us maintain a strong reputation in the construction industry.
Cons
The pricing for professional liability insurance is relatively higher than some competitors, which has been a consideration for our budget.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
K. Johnson
Construction, 30-40 employees employees
Apr 19, 2023
Comprehensive Liability Coverage
Comprehensive Liability Coverage
Pros
As CareWell Healthcare, we appreciate AXIS Insurance Companys comprehensive casualty insurance coverage. It has allowed us to focus on providing quality healthcare without constantly worrying about potential liability claims. Their coverage options are tailored to our industrys needs and have helped us protect our reputation and financial stability.
Cons
The only minor drawback weve experienced is a slightly lengthy claims processing time in some cases.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
L. Martinez
Healthcare, 150-200 employees employees
Mar 14, 2023
Reliable Coverage Partner
Reliable Coverage Partner
Pros
AXIS Insurance Company has been a reliable partner for StellarTech Solutions. Their expertise in property and casualty insurance has helped us mitigate risks associated with our technology operations. The comprehensive coverage options and efficient claims handling have provided us with peace of mind.
Cons
The only downside weve encountered is that the pricing can be on the higher side compared to some other insurers weve considered.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
M. Thompson
Technology, 75-100 employees employees
Feb 09, 2023