Berkley Insurance Agency Reviews
Total 15 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars27%
4
Stars47%
3
Stars7%
2
Stars13%
1
Stars7%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Pavel Bilitchenko
Groundtech, Inc, 1-10 employees
Less than 6 months
“Operation Manager
Pros
N/A
Cons
Not very professional about Construction of Founadation operations and don't know differences between commercial and residential construction operations
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
2
Functionality
1
S. Adams
Adams Family, N/A employees
“Pricing is not justified
Pros
I had high hopes for the comprehensive coverage from Berkley Insurance Agency but it hasn’t quite met my expectations. The pricing hasn’t matched the value we received and navigating the claims process has been pretty complicated.
Cons
I noticed that the pricing didn’t really align with the coverage's value, and the claims process was more complicated than I expected.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
4
Functionality
6
N. Patel
Patel Manufacturing, 11-50 employees
“Comprehensive cyber insurance
Pros
Berkley Insurance Agency has provided us with adequate coverage against cyber-attacks. Their support for legal expenses and quick restoration of operations is great.
Cons
Although the coverage is comprehensive, I think it would be helpful to have more resources on cybersecurity best practices.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
P. Wilson
Wilson Enterprises, 1-10 employees
“Disappointing and challenging
Pros
I initially had high hopes for Berkley Insurance Agency’s coverage, but my overall experience has unfortunately been quite disappointing. I had a few communication issues and frustrating delays with the claims processing, which made the whole experience more challenging than I expected.
Cons
We’ve encountered some challenges with communication and the delays in claims processing have been frustrating for our business.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
A. Thompson
Thompson Ventures, 1-10 employees
“Excellent customer service
Pros
Fortunately, the customer service team at Berkley Insurance Agency is knowledgeable and responsive. They have made the whole insurance process easy and hassle-free for me.
Cons
I’m pleased to say that we haven’t run into any major issues with berkley insurance agency’s customer service.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
J. Miller
Miller Family, N/A employees
“My family is satisfied with this!
Pros
I appreciate that Berkley Insurance Agency offers personal coverage options that bring peace of mind to my family. Their variety of policies covers different aspects of our lives, from health to property protection.
Cons
Overall we have been satisfied with the coverage and service we've received from Berkley Insurance Agency.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
K. Martinez
Martinez Tech Solutions, 1-10 employees
“Compatible tool to process claims filings
Pros
I think their claims processing is both efficient and clear. I really appreciate their quick responses and clear communication during the claims filing and resolution stages.
Cons
The claims process is generally smooth, but I think some areas of their website could be more user friendly for policyholders.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
G. Brown
Brown Collectibles, 1-10 employees
“I like this software
Pros
Berkley insurance agency's coverage for collectibles has given me confidence about the safety of my assets. Their policies address various risks, ensuring that my collection is safe.
Cons
We're happy with the coverage Berkley Insurance Agency provides for our collectibles; it gives us peace of mind.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
M. Johnson
Johnson Healthcare Services, 1-10 employees
“Good for use in risk management
Pros
Their focus on risk management has made Berkley Insurance Agency a reliable partner for my healthcare business. Their customized solutions help me navigate the complex insurance landscape with confidence.
Cons
My experience has been positive so far and I haven't faced any significant drawbacks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
A. Richardson
Richardson Tech Solutions, 1-10 employees
“More educational resources would be great
Pros
For our tech business, Berkley Insurance Agency's coverage for professional services has offered adequate protection. Their solutions specifically address the unique risks that are found in our industry.
Cons
While the software effectively meets our needs, I feel that additional educational resources focused on risk management specifically for technology companies would be very helpful. This would provide us with greater insights and tools to navigate potential challenges more effectively.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6
C. Davis
Davis Transport Services, 1-10 employees
“Efficient tool with auto insurance features
Pros
The commercial auto and trucking insurance from Berkley Insurance Agency has delivered smooth coverage for our transportation business. And also their policies take care of physical damages, liability, and cargo, which helps minimize our financial risks.
Cons
We haven't had any major issues with Berkley Insurance Agency's auto insurance coverage, which is great.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
T. Clark
Clark Family, N/A employees
“Very compatible property insurance software
Pros
I have found Berkley Insurance Agency's property insurance to be reliable for safeguarding my family's assets. Their coverage against like fire and natural disasters really ensures our peace of mind.
Cons
While the coverage is solid, I believe it would be beneficial to include more resources focused on property maintenance and risk mitigation. Having these additional tools would enhance our overall experience and better equip us to manage potential issues effectively.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
E. Smith
Smith Retail Emporium, 1-10 employees
“Our retail business partner
Pros
Their comprehensive coverage options have provided solid protection for my retail business. I can focus on my operations with confidence, knowing that their solutions address a wide range of risks.
Cons
I feel that their coverage is good, yet more guidance on risk mitigation strategies specifically for the retail industry would be beneficial.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
L. Williams
Williams Enterprises, 11-50 employees
“Amazing software with enhanced coverage solutions
Pros
I appreciate that Berkley Insurance Agency offers a diverse range of coverage solutions that cater to our specific industry needs. Their expertise in risk management has given my business comprehensive protection against various risks.
Cons
While the coverage is solid, I believe it would be beneficial to include more resources focused on property maintenance and risk mitigation. Having these additional tools would enhance our overall experience and better equip us to manage potential issues effectively.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
R. Lee
Lee Innovations, 1-10 employees
“Offers comprehensive liability coverage
Pros
Thanks to Berkley Insurance Agency's general liability coverage, my innovative business feels solidly protected against third party claims. Their coverage includes bodily injury, property damage, and personal injury, which is crucial for us.
Cons
We have been fortunate not to encounter any significant issues with Berkley Insurance Agency's general liability coverage. Overall it's great software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8