serviceBerkley Insurance Agency Reviews
14 Reviews
Overall Rating
3.9
14 Reviews
Rating Distribution
5
(4)
4
(7)
3
(1)
2
(2)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
3.9
14 Reviews
Rating Distribution
5
(4)
4
(7)
3
(1)
2
(2)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Not Meeting Expectations
Not Meeting Expectations
Pros
While we expected comprehensive coverage from Berkley Insurance Agency, the reality has fallen short. The pricing didnt align with the value we received, and the claims process has been cumbersome.
Cons
The pricing didnt match the coverage value, and the claims process has been more complicated than expected.
Ease of use
5
Value for money
4
Customer Support
4
Functionality
6
S. Adams
Adams Family, N/A employees
Aug 16, 2023
Adequate Cyber Insurance Coverage
Adequate Cyber Insurance Coverage
Pros
Berkley Insurance Agencys cyber insurance has provided us with adequate coverage against cyber-attacks. Their support for legal expenses and quick restoration of operations is reassuring.
Cons
While the coverage is comprehensive, more resources on cybersecurity best practices could be valuable.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
N. Patel
Patel Manufacturing, 21-50 employees employees
Aug 11, 2023
Disappointing Experience
Disappointing Experience
Pros
Berkley Insurance Agencys coverage seemed promising, but the overall experience has been disappointing. Weve encountered communication issues and delays in claims processing.
Cons
Weve faced challenges with communication and experienced delays in claims processing, which has been frustrating for our business.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
P. Wilson
Wilson Enterprises, 11-20 employees employees
Aug 09, 2023
Top-Notch Customer Service
Top-Notch Customer Service
Pros
Berkley Insurance Agencys customer service team is knowledgeable, responsive, and always ready to assist. They have made the insurance process straightforward and hassle-free for us.
Cons
We havent encountered any significant issues with Berkley Insurance Agencys customer service.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
A. Thompson
Thompson Ventures, 1-5 employees employees
Aug 04, 2023
Peace of Mind with Personal Coverage
Peace of Mind with Personal Coverage
Pros
Berkley Insurance Agencys personal coverage options have provided our family with peace of mind. Their range of policies addresses various aspects of our lives, from health to property protection.
Cons
We have been satisfied with the coverage and service provided by Berkley Insurance Agency.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
J. Miller
Miller Family, N/A employees
Jul 17, 2023
Efficient Claims Processing
Efficient Claims Processing
Pros
Berkley Insurance Agencys claims processing is efficient and transparent. We appreciate their quick response and effective communication during the claims filing and resolution process.
Cons
While the claims process is smooth, some areas of their website could be more user-friendly for policyholders.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
K. Martinez
Martinez Tech Solutions, 6-10 employees employees
Jun 27, 2023
Reliable Protection for Our Collectibles
Reliable Protection for Our Collectibles
Pros
Berkley Insurance Agencys coverage for collectibles has given us reliable protection for our valuable items. Their policies cover various risks, ensuring the safety of our collection.
Cons
We have been satisfied with the coverage provided by Berkley Insurance Agency for our collectibles.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
G. Brown
Brown Collectibles, 1-5 employees employees
Jun 24, 2023
Reliable Partner for Risk Management
Reliable Partner for Risk Management
Pros
Berkley Insurance Agencys focus on risk management has made them a reliable partner for our healthcare business. Their tailored solutions have helped us navigate the complex world of insurance with confidence.
Cons
Weve had a positive experience overall and havent come across any significant drawbacks.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
M. Johnson
Johnson Healthcare Services, 11-20 employees employees
May 09, 2023
Adequate Coverage for Professional Services
Adequate Coverage for Professional Services
Pros
Berkley Insurance Agencys coverage for professional services has provided our tech business with adequate protection. Their tailored solutions address industry-specific risks.
Cons
While the coverage meets our needs, more educational resources on risk management for technology companies would be helpful.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6
A. Richardson
Richardson Tech Solutions, 6-10 employees employees
May 04, 2023
Smooth Experience with Auto Insurance
Smooth Experience with Auto Insurance
Pros
Berkley Insurance Agencys commercial auto and trucking insurance has provided us with smooth coverage for our transportation business. Their policies cover physical damages, liability, and cargo, minimizing our financial risks.
Cons
We havent encountered any significant issues with Berkley Insurance Agencys auto insurance coverage.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
C. Davis
Davis Transport Services, 6-10 employees employees
Apr 09, 2023
Reliable Property Insurance Coverage
Reliable Property Insurance Coverage
Pros
Berkley Insurance Agencys property insurance coverage has been reliable for safeguarding our familys assets. Their coverage against perils like fire and natural disasters ensures our peace of mind.
Cons
While the coverage is comprehensive, more resources on property maintenance and risk mitigation could be beneficial.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
T. Clark
Clark Family, N/A employees
Mar 14, 2023
Reliable Coverage Partner
Reliable Coverage Partner
Pros
Berkley Insurance Agencys comprehensive coverage options have provided reliable protection for our retail business. Their solutions address a range of risks, allowing us to focus on our operations with confidence.
Cons
While their coverage is solid, more guidance on risk mitigation strategies specific to the retail industry could be beneficial.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
E. Smith
Smith Retail Emporium, 11-20 employees employees
Feb 19, 2023
Comprehensive Coverage Solutions
Comprehensive Coverage Solutions
Pros
Berkley Insurance Agency offers a wide range of coverage solutions that cater to our industry-specific needs. Their expertise in risk management has provided our business with comprehensive protection against various risks.
Cons
While their coverage is extensive, the pricing can be on the higher side for certain specialized coverage options.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
L. Williams
Williams Enterprises, 21-50 employees employees
Feb 14, 2023
Solid General Liability Coverage
Solid General Liability Coverage
Pros
Berkley Insurance Agencys general liability coverage has given our innovative business solid protection against third-party claims. Their coverage extends to bodily injury, property damage, and personal injury.
Cons
We havent encountered any significant issues with Berkley Insurance Agencys general liability coverage.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
R. Lee
Lee Innovations, 11-20 employees employees
Jan 27, 2023
Filters
Not Meeting Expectations
Not Meeting Expectations
Pros
While we expected comprehensive coverage from Berkley Insurance Agency, the reality has fallen short. The pricing didnt align with the value we received, and the claims process has been cumbersome.
Cons
The pricing didnt match the coverage value, and the claims process has been more complicated than expected.
Ease of use
5
Value for money
4
Customer Support
4
Functionality
6
S. Adams
Adams Family, N/A employees
Aug 16, 2023
Adequate Cyber Insurance Coverage
Adequate Cyber Insurance Coverage
Pros
Berkley Insurance Agencys cyber insurance has provided us with adequate coverage against cyber-attacks. Their support for legal expenses and quick restoration of operations is reassuring.
Cons
While the coverage is comprehensive, more resources on cybersecurity best practices could be valuable.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
N. Patel
Patel Manufacturing, 21-50 employees employees
Aug 11, 2023
Disappointing Experience
Disappointing Experience
Pros
Berkley Insurance Agencys coverage seemed promising, but the overall experience has been disappointing. Weve encountered communication issues and delays in claims processing.
Cons
Weve faced challenges with communication and experienced delays in claims processing, which has been frustrating for our business.
Ease of use
4
Value for money
4
Customer Support
4
Functionality
6
P. Wilson
Wilson Enterprises, 11-20 employees employees
Aug 09, 2023
Top-Notch Customer Service
Top-Notch Customer Service
Pros
Berkley Insurance Agencys customer service team is knowledgeable, responsive, and always ready to assist. They have made the insurance process straightforward and hassle-free for us.
Cons
We havent encountered any significant issues with Berkley Insurance Agencys customer service.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
A. Thompson
Thompson Ventures, 1-5 employees employees
Aug 04, 2023
Peace of Mind with Personal Coverage
Peace of Mind with Personal Coverage
Pros
Berkley Insurance Agencys personal coverage options have provided our family with peace of mind. Their range of policies addresses various aspects of our lives, from health to property protection.
Cons
We have been satisfied with the coverage and service provided by Berkley Insurance Agency.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
J. Miller
Miller Family, N/A employees
Jul 17, 2023
Efficient Claims Processing
Efficient Claims Processing
Pros
Berkley Insurance Agencys claims processing is efficient and transparent. We appreciate their quick response and effective communication during the claims filing and resolution process.
Cons
While the claims process is smooth, some areas of their website could be more user-friendly for policyholders.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
K. Martinez
Martinez Tech Solutions, 6-10 employees employees
Jun 27, 2023
Reliable Protection for Our Collectibles
Reliable Protection for Our Collectibles
Pros
Berkley Insurance Agencys coverage for collectibles has given us reliable protection for our valuable items. Their policies cover various risks, ensuring the safety of our collection.
Cons
We have been satisfied with the coverage provided by Berkley Insurance Agency for our collectibles.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
G. Brown
Brown Collectibles, 1-5 employees employees
Jun 24, 2023
Reliable Partner for Risk Management
Reliable Partner for Risk Management
Pros
Berkley Insurance Agencys focus on risk management has made them a reliable partner for our healthcare business. Their tailored solutions have helped us navigate the complex world of insurance with confidence.
Cons
Weve had a positive experience overall and havent come across any significant drawbacks.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
M. Johnson
Johnson Healthcare Services, 11-20 employees employees
May 09, 2023
Adequate Coverage for Professional Services
Adequate Coverage for Professional Services
Pros
Berkley Insurance Agencys coverage for professional services has provided our tech business with adequate protection. Their tailored solutions address industry-specific risks.
Cons
While the coverage meets our needs, more educational resources on risk management for technology companies would be helpful.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6
A. Richardson
Richardson Tech Solutions, 6-10 employees employees
May 04, 2023
Smooth Experience with Auto Insurance
Smooth Experience with Auto Insurance
Pros
Berkley Insurance Agencys commercial auto and trucking insurance has provided us with smooth coverage for our transportation business. Their policies cover physical damages, liability, and cargo, minimizing our financial risks.
Cons
We havent encountered any significant issues with Berkley Insurance Agencys auto insurance coverage.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
C. Davis
Davis Transport Services, 6-10 employees employees
Apr 09, 2023
Reliable Property Insurance Coverage
Reliable Property Insurance Coverage
Pros
Berkley Insurance Agencys property insurance coverage has been reliable for safeguarding our familys assets. Their coverage against perils like fire and natural disasters ensures our peace of mind.
Cons
While the coverage is comprehensive, more resources on property maintenance and risk mitigation could be beneficial.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
T. Clark
Clark Family, N/A employees
Mar 14, 2023
Reliable Coverage Partner
Reliable Coverage Partner
Pros
Berkley Insurance Agencys comprehensive coverage options have provided reliable protection for our retail business. Their solutions address a range of risks, allowing us to focus on our operations with confidence.
Cons
While their coverage is solid, more guidance on risk mitigation strategies specific to the retail industry could be beneficial.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
E. Smith
Smith Retail Emporium, 11-20 employees employees
Feb 19, 2023
Comprehensive Coverage Solutions
Comprehensive Coverage Solutions
Pros
Berkley Insurance Agency offers a wide range of coverage solutions that cater to our industry-specific needs. Their expertise in risk management has provided our business with comprehensive protection against various risks.
Cons
While their coverage is extensive, the pricing can be on the higher side for certain specialized coverage options.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
L. Williams
Williams Enterprises, 21-50 employees employees
Feb 14, 2023
Solid General Liability Coverage
Solid General Liability Coverage
Pros
Berkley Insurance Agencys general liability coverage has given our innovative business solid protection against third-party claims. Their coverage extends to bodily injury, property damage, and personal injury.
Cons
We havent encountered any significant issues with Berkley Insurance Agencys general liability coverage.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
R. Lee
Lee Innovations, 11-20 employees employees
Jan 27, 2023