serviceCincinnati Insurance Reviews
15 Reviews
Overall Rating
4
15 Reviews
Rating Distribution
5
(6)
4
(6)
3
(0)
2
(3)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4
15 Reviews
Rating Distribution
5
(6)
4
(6)
3
(0)
2
(3)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Extra Layer of Protection
Extra Layer of Protection
Pros
Cincinnati Insurance Companys umbrella insurance has provided an extra layer of protection for our assets. The additional coverage helps us feel more secure in case of unforeseen liabilities.
Cons
We had some challenges in understanding the specific circumstances that would trigger the umbrella coverage.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
R. Harris
Harris Household, 1-2 employees employees
Aug 09, 2023
Safeguarding Assets
Safeguarding Assets
Pros
Cincinnati Insurance Companys umbrella insurance has been instrumental in safeguarding our assets. It offers an additional layer of protection against unexpected liabilities, giving us greater peace of mind.
Cons
We encountered some difficulty in understanding the specific scenarios under which umbrella coverage applies.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
M. Anderson
Family, 3-5 employees employees
Aug 04, 2023
Reliable Business Protection
Reliable Business Protection
Pros
Cincinnati Insurance Companys business insurance offerings have been reliable in protecting our business from potential risks. Their variety of coverage options and responsive claims process have been crucial for our operations.
Cons
We occasionally find the policy documentation complex to navigate.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
G. Patel
Business, 11-20 employees employees
Jul 17, 2023
Comprehensive Life Coverage
Comprehensive Life Coverage
Pros
Cincinnati Insurance Companys life insurance policies offer comprehensive coverage options for my familys financial security. Their range of options ensures we can choose the coverage that best fits our needs.
Cons
The premium rates for certain policies can be higher than expected.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
J. Thompson
Thompson Family, 3-5 employees employees
Jul 01, 2023
Underwhelming Experience
Underwhelming Experience
Pros
Cincinnati Insurance Companys coverage options are underwhelming compared to what we expected from a reputed provider.
Cons
Their claims process has proven to be complex, and the lack of clear communication from the customer support team has been frustrating.
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
K. Thompson
Family, 1-2 employees employees
Jun 29, 2023
Dependable Insurance Partner
Dependable Insurance Partner
Pros
Cincinnati Insurance Company has been our dependable insurance partner for years. Their commitment to understanding our unique business needs and offering tailored coverage solutions has been invaluable.
Cons
Occasionally, the response time from our assigned agent could be improved.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
B. Lee
Lee Manufacturing, 51-100 employees employees
Jun 21, 2023
Versatile Business Coverage
Versatile Business Coverage
Pros
Cincinnati Insurance Companys business insurance options are versatile and tailored to our specific needs. Their coverage against liability claims and property damage has been crucial in protecting our business operations.
Cons
We occasionally face challenges when navigating the online portal for policy management.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
D. Martinez
Martinez & Co., 21-50 employees employees
May 14, 2023
Disappointing Service
Disappointing Service
Pros
Cincinnati Insurance Companys service has been disappointing, leaving us unsatisfied with our coverage experience.
Cons
Weve faced difficulties in accessing policy information, and the lack of flexibility in their coverage options has been a drawback.
Ease of use
6
Value for money
4
Customer Support
5
Functionality
6
P. Martin
Business, 11-20 employees employees
Apr 21, 2023
Peace of Mind for Loved Ones
Peace of Mind for Loved Ones
Pros
Cincinnati Insurance Companys life insurance options offer peace of mind for the future of our loved ones. Their policies cater to various needs and ensure that financial security is maintained.
Cons
We found certain policy terms and conditions a bit intricate to understand.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
K. Miller
Family, 1-2 employees employees
Apr 11, 2023
Seamless Auto Coverage
Seamless Auto Coverage
Pros
Cincinnati Insurance Companys auto insurance has been seamless and hassle-free. Their claims process and the range of coverage options have made dealing with accidents much easier.
Cons
Weve encountered a few instances where the renewal process wasnt as clear as expected.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
C. White
White Realty, 6-10 employees employees
Apr 04, 2023
Peace of Mind at Home
Peace of Mind at Home
Pros
Cincinnati Insurance Companys homeowners insurance offers us peace of mind. Their coverage options against unexpected events like fire and theft ensure that our home and belongings are protected.
Cons
Weve encountered minor difficulties in accessing and understanding certain policy details.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
M. Johnson
Johnson Household, 3-5 employees employees
Mar 19, 2023
Comprehensive Home Coverage
Comprehensive Home Coverage
Pros
Cincinnati Insurance Companys homeowners insurance provides comprehensive coverage for our home and belongings. Their customer support has been prompt and helpful in addressing our inquiries.
Cons
Weve faced minor confusion regarding coverage limits in certain areas.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
E. Adams
Adams Household, 3-5 employees employees
Feb 27, 2023
Needs Improvement
Needs Improvement
Pros
While Cincinnati Insurance Company offers a range of coverage options, weve found some aspects of their policies to be lacking.
Cons
Our interactions with customer support have been less than satisfactory, with delayed responses and confusion regarding policy details.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
4
S. Carter
Business, 6-10 employees employees
Feb 14, 2023
Comprehensive Auto Protection
Comprehensive Auto Protection
Pros
Cincinnati Insurance Companys auto insurance offers comprehensive protection against accidents and damages. Their flexible coverage options and competitive rates make them a solid choice for auto coverage.
Cons
There have been rare instances where communication regarding policy updates was not as timely as expected.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
S. Jackson
Business, 6-10 employees employees
Jan 27, 2023
Reliable Coverage Partner
Reliable Coverage Partner
Pros
Cincinnati Insurance Company has been a reliable partner for our companys insurance needs. Their comprehensive coverage options and efficient claims process have provided us with the confidence to navigate potential risks.
Cons
While the coverage is solid, we occasionally experience delays in response from customer support.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
A. Williams
Williams Enterprises, 11-20 employees employees
Jan 09, 2023
Filters
Extra Layer of Protection
Extra Layer of Protection
Pros
Cincinnati Insurance Companys umbrella insurance has provided an extra layer of protection for our assets. The additional coverage helps us feel more secure in case of unforeseen liabilities.
Cons
We had some challenges in understanding the specific circumstances that would trigger the umbrella coverage.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
R. Harris
Harris Household, 1-2 employees employees
Aug 09, 2023
Safeguarding Assets
Safeguarding Assets
Pros
Cincinnati Insurance Companys umbrella insurance has been instrumental in safeguarding our assets. It offers an additional layer of protection against unexpected liabilities, giving us greater peace of mind.
Cons
We encountered some difficulty in understanding the specific scenarios under which umbrella coverage applies.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
M. Anderson
Family, 3-5 employees employees
Aug 04, 2023
Reliable Business Protection
Reliable Business Protection
Pros
Cincinnati Insurance Companys business insurance offerings have been reliable in protecting our business from potential risks. Their variety of coverage options and responsive claims process have been crucial for our operations.
Cons
We occasionally find the policy documentation complex to navigate.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
G. Patel
Business, 11-20 employees employees
Jul 17, 2023
Comprehensive Life Coverage
Comprehensive Life Coverage
Pros
Cincinnati Insurance Companys life insurance policies offer comprehensive coverage options for my familys financial security. Their range of options ensures we can choose the coverage that best fits our needs.
Cons
The premium rates for certain policies can be higher than expected.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
J. Thompson
Thompson Family, 3-5 employees employees
Jul 01, 2023
Underwhelming Experience
Underwhelming Experience
Pros
Cincinnati Insurance Companys coverage options are underwhelming compared to what we expected from a reputed provider.
Cons
Their claims process has proven to be complex, and the lack of clear communication from the customer support team has been frustrating.
Ease of use
4
Value for money
6
Customer Support
6
Functionality
5
K. Thompson
Family, 1-2 employees employees
Jun 29, 2023
Dependable Insurance Partner
Dependable Insurance Partner
Pros
Cincinnati Insurance Company has been our dependable insurance partner for years. Their commitment to understanding our unique business needs and offering tailored coverage solutions has been invaluable.
Cons
Occasionally, the response time from our assigned agent could be improved.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
B. Lee
Lee Manufacturing, 51-100 employees employees
Jun 21, 2023
Versatile Business Coverage
Versatile Business Coverage
Pros
Cincinnati Insurance Companys business insurance options are versatile and tailored to our specific needs. Their coverage against liability claims and property damage has been crucial in protecting our business operations.
Cons
We occasionally face challenges when navigating the online portal for policy management.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
D. Martinez
Martinez & Co., 21-50 employees employees
May 14, 2023
Disappointing Service
Disappointing Service
Pros
Cincinnati Insurance Companys service has been disappointing, leaving us unsatisfied with our coverage experience.
Cons
Weve faced difficulties in accessing policy information, and the lack of flexibility in their coverage options has been a drawback.
Ease of use
6
Value for money
4
Customer Support
5
Functionality
6
P. Martin
Business, 11-20 employees employees
Apr 21, 2023
Peace of Mind for Loved Ones
Peace of Mind for Loved Ones
Pros
Cincinnati Insurance Companys life insurance options offer peace of mind for the future of our loved ones. Their policies cater to various needs and ensure that financial security is maintained.
Cons
We found certain policy terms and conditions a bit intricate to understand.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
K. Miller
Family, 1-2 employees employees
Apr 11, 2023
Seamless Auto Coverage
Seamless Auto Coverage
Pros
Cincinnati Insurance Companys auto insurance has been seamless and hassle-free. Their claims process and the range of coverage options have made dealing with accidents much easier.
Cons
Weve encountered a few instances where the renewal process wasnt as clear as expected.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
C. White
White Realty, 6-10 employees employees
Apr 04, 2023
Peace of Mind at Home
Peace of Mind at Home
Pros
Cincinnati Insurance Companys homeowners insurance offers us peace of mind. Their coverage options against unexpected events like fire and theft ensure that our home and belongings are protected.
Cons
Weve encountered minor difficulties in accessing and understanding certain policy details.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
M. Johnson
Johnson Household, 3-5 employees employees
Mar 19, 2023
Comprehensive Home Coverage
Comprehensive Home Coverage
Pros
Cincinnati Insurance Companys homeowners insurance provides comprehensive coverage for our home and belongings. Their customer support has been prompt and helpful in addressing our inquiries.
Cons
Weve faced minor confusion regarding coverage limits in certain areas.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
E. Adams
Adams Household, 3-5 employees employees
Feb 27, 2023
Needs Improvement
Needs Improvement
Pros
While Cincinnati Insurance Company offers a range of coverage options, weve found some aspects of their policies to be lacking.
Cons
Our interactions with customer support have been less than satisfactory, with delayed responses and confusion regarding policy details.
Ease of use
5
Value for money
4
Customer Support
5
Functionality
4
S. Carter
Business, 6-10 employees employees
Feb 14, 2023
Comprehensive Auto Protection
Comprehensive Auto Protection
Pros
Cincinnati Insurance Companys auto insurance offers comprehensive protection against accidents and damages. Their flexible coverage options and competitive rates make them a solid choice for auto coverage.
Cons
There have been rare instances where communication regarding policy updates was not as timely as expected.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
S. Jackson
Business, 6-10 employees employees
Jan 27, 2023
Reliable Coverage Partner
Reliable Coverage Partner
Pros
Cincinnati Insurance Company has been a reliable partner for our companys insurance needs. Their comprehensive coverage options and efficient claims process have provided us with the confidence to navigate potential risks.
Cons
While the coverage is solid, we occasionally experience delays in response from customer support.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
A. Williams
Williams Enterprises, 11-20 employees employees
Jan 09, 2023