Total 15 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

40%

3

Stars

0%

2

Stars

20%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

RH

R. Harris

Harris Household, 1-10 employees

4.0
August 2023

“Extra Layer of Protection”

Pros

Cincinnati Insurance Companys umbrella insurance has provided an extra layer of protection for our assets. The additional coverage helps us feel more secure in case of unforeseen liabilities.

Cons

We had some challenges in understanding the specific circumstances that would trigger the umbrella coverage.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

MA

M. Anderson

Family, 1-10 employees

5.0
August 2023

“Safeguarding Assets”

Pros

Cincinnati Insurance Companys umbrella insurance has been instrumental in safeguarding our assets. It offers an additional layer of protection against unexpected liabilities, giving us greater peace of mind.

Cons

We encountered some difficulty in understanding the specific scenarios under which umbrella coverage applies.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

GP

G. Patel

Business, 11-50 employees

5.0
July 2023

“Reliable Business Protection”

Pros

Cincinnati Insurance Companys business insurance offerings have been reliable in protecting our business from potential risks. Their variety of coverage options and responsive claims process have been crucial for our operations.

Cons

We occasionally find the policy documentation complex to navigate.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

JT

J. Thompson

Thompson Family, 1-10 employees

4.0
July 2023

“Comprehensive Life Coverage”

Pros

Cincinnati Insurance Companys life insurance policies offer comprehensive coverage options for my familys financial security. Their range of options ensures we can choose the coverage that best fits our needs.

Cons

The premium rates for certain policies can be higher than expected.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

KT

K. Thompson

Family, 1-10 employees

2.0
June 2023

“Underwhelming Experience”

Pros

Cincinnati Insurance Companys coverage options are underwhelming compared to what we expected from a reputed provider.

Cons

Their claims process has proven to be complex, and the lack of clear communication from the customer support team has been frustrating.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

5

BL

B. Lee

Lee Manufacturing, 51-100 employees

5.0
June 2023

“Dependable Insurance Partner”

Pros

Cincinnati Insurance Company has been our dependable insurance partner for years. Their commitment to understanding our unique business needs and offering tailored coverage solutions has been invaluable.

Cons

Occasionally, the response time from our assigned agent could be improved.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

DM

D. Martinez

Martinez & Co., 11-50 employees

4.0
May 2023

“Versatile Business Coverage”

Pros

Cincinnati Insurance Companys business insurance options are versatile and tailored to our specific needs. Their coverage against liability claims and property damage has been crucial in protecting our business operations.

Cons

We occasionally face challenges when navigating the online portal for policy management.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

PM

P. Martin

Business, 11-50 employees

2.0
April 2023

“Disappointing Service”

Pros

Cincinnati Insurance Companys service has been disappointing, leaving us unsatisfied with our coverage experience.

Cons

We have faced difficulties in accessing policy information, and the lack of flexibility in their coverage options has been a drawback.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

5

Functionality

6

KM

K. Miller

Family, 1-10 employees

5.0
April 2023

“Peace of Mind for Loved Ones”

Pros

Cincinnati Insurance Companys life insurance options offer peace of mind for the future of our loved ones. Their policies cater to various needs and ensure that financial security is maintained.

Cons

We found certain policy terms and conditions a bit intricate to understand.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

CW

C. White

White Realty, 1-10 employees

4.0
April 2023

“Seamless Auto Coverage”

Pros

Cincinnati Insurance Companys auto insurance has been seamless and hassle-free. Their claims process and the range of coverage options have made dealing with accidents much easier.

Cons

Weve encountered a few instances where the renewal process wasnt as clear as expected.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

MJ

M. Johnson

Johnson Household, 1-10 employees

4.0
March 2023

“Peace of Mind at Home”

Pros

Cincinnati Insurance Companys homeowners insurance offers us peace of mind. Their coverage options against unexpected events like fire and theft ensure that our home and belongings are protected.

Cons

Weve encountered minor difficulties in accessing and understanding certain policy details.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

9

EA

E. Adams

Adams Household, 1-10 employees

5.0
February 2023

“Comprehensive Home Coverage”

Pros

Cincinnati Insurance Companys homeowners insurance provides comprehensive coverage for our home and belongings. Their customer support has been prompt and helpful in addressing our inquiries.

Cons

Weve faced minor confusion regarding coverage limits in certain areas.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

SC

S. Carter

Business, 1-10 employees

2.0
February 2023

“Needs Improvement”

Pros

While Cincinnati Insurance Company offers a range of coverage options, weve found some aspects of their policies to be lacking.

Cons

Our interactions with customer support have been less than satisfactory, with delayed responses and confusion regarding policy details.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

4

SJ

S. Jackson

Business, 1-10 employees

5.0
January 2023

“Comprehensive Auto Protection”

Pros

Cincinnati Insurance Companys auto insurance offers comprehensive protection against accidents and damages. Their flexible coverage options and competitive rates make them a solid choice for auto coverage.

Cons

There have been rare instances where communication regarding policy updates was not as timely as expected.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

AW

A. Williams

Williams Enterprises, 11-50 employees

4.0
January 2023

“Reliable Coverage Partner”

Pros

Cincinnati Insurance Company has been a reliable partner for our companys insurance needs. Their comprehensive coverage options and efficient claims process have provided us with the confidence to navigate potential risks.

Cons

While the coverage is solid, we occasionally experience delays in response from customer support.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7