serviceBerkshire Hathaway (GEICO) Reviews
15 Reviews
Overall Rating
3.4
15 Reviews
Rating Distribution
5
(0)
4
(9)
3
(3)
2
(3)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Overall Rating
3.4
15 Reviews
Rating Distribution
5
(0)
4
(9)
3
(3)
2
(3)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Filters
Industry
Provider Size
Time Used
Dependable Home Insurance
Dependable Home Insurance
Pros
At SafeHaven Estates, GEICOs home insurance has proven to be a dependable choice. The coverage is comprehensive, safeguarding against various potential risks. The online platform simplifies policy management, and the responsive customer support team is a plus.
Cons
The cost of certain coverage packages can be a bit high. Offering more affordable pricing options for comprehensive coverage would enhance the overall value.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
K. Brown
Property Management, 10-20 employees employees
Aug 14, 2023
Efficient Coverage Solution
Efficient Coverage Solution
Pros
Our company, SwiftRide Logistics, has greatly benefited from the efficient coverage solutions offered by Berkshire Hathaway GEICO. The user-friendly online platform and mobile app have made policy management and claims filing a breeze. The comprehensive coverage options ensure our fleet is well-protected.
Cons
Occasionally, weve encountered slight delays in claims processing, impacting our delivery timelines. Quicker claims resolution would enhance our overall experience.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
S. Johnson
Logistics , 100+ employees employees
Aug 10, 2023
Lackluster Experience
Lackluster Experience
Pros
Our experience with Berkshire Hathaway GEICO has been less than satisfactory. While the online platform is user-friendly, the claims process has been disappointing. Delays and communication issues have left us frustrated.
Cons
The claims process is convoluted, and our requests for assistance have gone unanswered for extended periods. The lack of responsiveness has hindered our ability to address urgent issues.
Ease of use
6
Value for money
5
Customer Support
5
Functionality
4
A. Martinez
Tech Support , 5-10 employees employees
Aug 10, 2023
Average Roadside Assistance
Average Roadside Assistance
Pros
As a courier company, Express Courier Services, weve found GEICOs Roadside Assistance to be moderately helpful. The service availability has been satisfactory, and the response time during breakdowns is reasonable.
Cons
While the service is functional, the overall coverage could be more comprehensive. Expanding the range of services covered under Roadside Assistance would enhance its value for businesses like ours.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
L. Adams
Courier Services , 15-20 employees employees
Aug 10, 2023
Sustainable Insurance Choice
Sustainable Insurance Choice
Pros
At EcoSolutions Inc., we appreciate GEICOs insurance products that align with our sustainability values. The straightforward policies are easy to understand. The user-friendly platform and transparent pricing add to the positive experience.
Cons
While simplicity is appreciated, more customization options for coverage would cater to businesses with diverse sustainability needs.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
O. White
Sustainable Brand , 5-8 employees employees
Aug 07, 2023
Reliable Home Insurance
Reliable Home Insurance
Pros
At Guardian Estates, weve found reliable home insurance through Berkshire Hathaway GEICO. The coverage is comprehensive, safeguarding against various risks. The user-friendly online platform simplifies policy management and claims filing.
Cons
While the coverage is extensive, the premium costs for certain packages can be a bit steep. Offering more affordable pricing options would cater to a wider range of homeowners.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
D. Miller
Property Management, 10-20 employees employees
Jul 24, 2023
Limited Home Insurance Options
Limited Home Insurance Options
Pros
Our experience with Berkshire Hathaway GEICOs home insurance has been lackluster. While the online platform is easy to navigate, the coverage options are limited. Certain property types are not adequately covered, leaving us with gaps in protection
Cons
The lack of comprehensive coverage options for specific property types is a major drawback. Expanding the range of covered properties would be beneficial for real estate businesses like ours.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
6
M. Williams
Real Estate , 10-20 employees employees
Jul 24, 2023
Mixed Experience
Mixed Experience
Pros
Our interaction with Berkshire Hathaway GEICO has yielded a mixed experience. While the coverage options for our tech company are adequate, the customer service response time has been inconsistent. The online platform is easy to use for policy management.
Cons
The delays in customer service response have been frustrating during critical moments. Improving the consistency of customer support would significantly enhance the overall experience.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
D. Green
Tech Company, 30-50 employees employees
Jul 24, 2023
Versatile Travel Coverage
Versatile Travel Coverage
Pros
As a travel company, Wanderlust Voyages, we appreciate Berkshire Hathaway GEICOs versatile insurance options. The non-owner car insurance has been particularly beneficial, covering rental vehicles during our tours. The online platform streamlines policy management and claims processing.
Cons
While the coverage is comprehensive, expanding specialized travel-related coverage options would further enhance its appeal. This would better cater to businesses in the travel industry.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
E. Turner
Travel Company , 5-10 employees employees
Jun 09, 2023
Disappointing Travel Coverage
Disappointing Travel Coverage
Pros
Our experience with Berkshire Hathaway GEICOs travel insurance has been less than satisfactory. While the non-owner car insurance seemed promising, the coverage for travel-related incidents is lacking. Weve faced complications during our tours due to inadequate coverage.
Cons
The lack of comprehensive travel-related coverage options has been disappointing. Enhancing these offerings would better serve businesses in the travel industry, ensuring smoother experiences for travelers.
Ease of use
4
Value for money
6
Customer Support
5
Functionality
4
J. Thompson
Travel Company , 5-10 employees employees
Jun 09, 2023
Reliable Pet Insurance
Reliable Pet Insurance
Pros
Our animal shelter, Paws & Protect, relies on Berkshire Hathaway GEICOs reliable pet insurance coverage. The policies cover a wide range of veterinary expenses, ensuring our animals receive quality care. The multiple coverage options are a plus.
Cons
The premium costs can be a challenge for an organization like ours. More budget-friendly options tailored to animal shelters would be appreciated.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
M. Thompson
Animal Shelter, N/A employees
May 14, 2023
Comprehensive Boat Insurance
Comprehensive Boat Insurance
Pros
As a boat charter company, OceanBound Charters, we have benefited from the comprehensive boat insurance offered by Berkshire Hathaway GEICO. The policies cover various watercraft types, including liability coverage and personal property protection. Claims processing has been efficient.
Cons
While the coverage is comprehensive, the premium rates for boat insurance can be slightly higher. More competitive pricing options would be welcomed by marine-based businesses.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
R. Smith
Boat Charter, 10-15 employees employees
Apr 01, 2023
Valuable Roadside Assistance
Valuable Roadside Assistance
Pros
At MobileEase Services, GEICOs Roadside Assistance has proven to be a valuable asset. The services availability 24/7 has been instrumental during breakdowns. The quick response time ensures minimal disruption to our operations.
Cons
The cost of adding Roadside Assistance to our policies can be slightly high. Offering more cost-effective options for small businesses like ours would be appreciated.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
J. Williams
Mobile Services, 5-8 employees employees
Mar 09, 2023
Tailored Commercial Insurance
Tailored Commercial Insurance
Pros
At InnovateTech Innovations, weve found GEICOs commercial insurance to be tailored to our tech companys unique needs. The coverage options address industry-specific risks effectively. The user-friendly platform and responsive customer service enhance the experience.
Cons
While the service is commendable, the policy modification process can be slightly time-consuming. Streamlining this aspect would enhance the overall experience.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
J. Mitchell
Tech Company, 30-50 employees employees
Feb 17, 2023
Limited Pet Travel Coverage
Limited Pet Travel Coverage
Pros
At PetAdventures Haven, GEICOs pet insurance options have been useful. However, specialized travel coverage for pets is limited. Expanding coverage options for traveling animals would be valuable.
Cons
The absence of dedicated travel coverage for pets is a drawback. Enhancing travel-related coverage options would cater to the needs of businesses like ours.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
M. Green
Pet Care, 5-10 employees employees
Jan 24, 2023
Filters
Dependable Home Insurance
Dependable Home Insurance
Pros
At SafeHaven Estates, GEICOs home insurance has proven to be a dependable choice. The coverage is comprehensive, safeguarding against various potential risks. The online platform simplifies policy management, and the responsive customer support team is a plus.
Cons
The cost of certain coverage packages can be a bit high. Offering more affordable pricing options for comprehensive coverage would enhance the overall value.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
K. Brown
Property Management, 10-20 employees employees
Aug 14, 2023
Efficient Coverage Solution
Efficient Coverage Solution
Pros
Our company, SwiftRide Logistics, has greatly benefited from the efficient coverage solutions offered by Berkshire Hathaway GEICO. The user-friendly online platform and mobile app have made policy management and claims filing a breeze. The comprehensive coverage options ensure our fleet is well-protected.
Cons
Occasionally, weve encountered slight delays in claims processing, impacting our delivery timelines. Quicker claims resolution would enhance our overall experience.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
S. Johnson
Logistics , 100+ employees employees
Aug 10, 2023
Lackluster Experience
Lackluster Experience
Pros
Our experience with Berkshire Hathaway GEICO has been less than satisfactory. While the online platform is user-friendly, the claims process has been disappointing. Delays and communication issues have left us frustrated.
Cons
The claims process is convoluted, and our requests for assistance have gone unanswered for extended periods. The lack of responsiveness has hindered our ability to address urgent issues.
Ease of use
6
Value for money
5
Customer Support
5
Functionality
4
A. Martinez
Tech Support , 5-10 employees employees
Aug 10, 2023
Average Roadside Assistance
Average Roadside Assistance
Pros
As a courier company, Express Courier Services, weve found GEICOs Roadside Assistance to be moderately helpful. The service availability has been satisfactory, and the response time during breakdowns is reasonable.
Cons
While the service is functional, the overall coverage could be more comprehensive. Expanding the range of services covered under Roadside Assistance would enhance its value for businesses like ours.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
L. Adams
Courier Services , 15-20 employees employees
Aug 10, 2023
Sustainable Insurance Choice
Sustainable Insurance Choice
Pros
At EcoSolutions Inc., we appreciate GEICOs insurance products that align with our sustainability values. The straightforward policies are easy to understand. The user-friendly platform and transparent pricing add to the positive experience.
Cons
While simplicity is appreciated, more customization options for coverage would cater to businesses with diverse sustainability needs.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
O. White
Sustainable Brand , 5-8 employees employees
Aug 07, 2023
Reliable Home Insurance
Reliable Home Insurance
Pros
At Guardian Estates, weve found reliable home insurance through Berkshire Hathaway GEICO. The coverage is comprehensive, safeguarding against various risks. The user-friendly online platform simplifies policy management and claims filing.
Cons
While the coverage is extensive, the premium costs for certain packages can be a bit steep. Offering more affordable pricing options would cater to a wider range of homeowners.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
D. Miller
Property Management, 10-20 employees employees
Jul 24, 2023
Limited Home Insurance Options
Limited Home Insurance Options
Pros
Our experience with Berkshire Hathaway GEICOs home insurance has been lackluster. While the online platform is easy to navigate, the coverage options are limited. Certain property types are not adequately covered, leaving us with gaps in protection
Cons
The lack of comprehensive coverage options for specific property types is a major drawback. Expanding the range of covered properties would be beneficial for real estate businesses like ours.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
6
M. Williams
Real Estate , 10-20 employees employees
Jul 24, 2023
Mixed Experience
Mixed Experience
Pros
Our interaction with Berkshire Hathaway GEICO has yielded a mixed experience. While the coverage options for our tech company are adequate, the customer service response time has been inconsistent. The online platform is easy to use for policy management.
Cons
The delays in customer service response have been frustrating during critical moments. Improving the consistency of customer support would significantly enhance the overall experience.
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
D. Green
Tech Company, 30-50 employees employees
Jul 24, 2023
Versatile Travel Coverage
Versatile Travel Coverage
Pros
As a travel company, Wanderlust Voyages, we appreciate Berkshire Hathaway GEICOs versatile insurance options. The non-owner car insurance has been particularly beneficial, covering rental vehicles during our tours. The online platform streamlines policy management and claims processing.
Cons
While the coverage is comprehensive, expanding specialized travel-related coverage options would further enhance its appeal. This would better cater to businesses in the travel industry.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
E. Turner
Travel Company , 5-10 employees employees
Jun 09, 2023
Disappointing Travel Coverage
Disappointing Travel Coverage
Pros
Our experience with Berkshire Hathaway GEICOs travel insurance has been less than satisfactory. While the non-owner car insurance seemed promising, the coverage for travel-related incidents is lacking. Weve faced complications during our tours due to inadequate coverage.
Cons
The lack of comprehensive travel-related coverage options has been disappointing. Enhancing these offerings would better serve businesses in the travel industry, ensuring smoother experiences for travelers.
Ease of use
4
Value for money
6
Customer Support
5
Functionality
4
J. Thompson
Travel Company , 5-10 employees employees
Jun 09, 2023
Reliable Pet Insurance
Reliable Pet Insurance
Pros
Our animal shelter, Paws & Protect, relies on Berkshire Hathaway GEICOs reliable pet insurance coverage. The policies cover a wide range of veterinary expenses, ensuring our animals receive quality care. The multiple coverage options are a plus.
Cons
The premium costs can be a challenge for an organization like ours. More budget-friendly options tailored to animal shelters would be appreciated.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
M. Thompson
Animal Shelter, N/A employees
May 14, 2023
Comprehensive Boat Insurance
Comprehensive Boat Insurance
Pros
As a boat charter company, OceanBound Charters, we have benefited from the comprehensive boat insurance offered by Berkshire Hathaway GEICO. The policies cover various watercraft types, including liability coverage and personal property protection. Claims processing has been efficient.
Cons
While the coverage is comprehensive, the premium rates for boat insurance can be slightly higher. More competitive pricing options would be welcomed by marine-based businesses.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
R. Smith
Boat Charter, 10-15 employees employees
Apr 01, 2023
Valuable Roadside Assistance
Valuable Roadside Assistance
Pros
At MobileEase Services, GEICOs Roadside Assistance has proven to be a valuable asset. The services availability 24/7 has been instrumental during breakdowns. The quick response time ensures minimal disruption to our operations.
Cons
The cost of adding Roadside Assistance to our policies can be slightly high. Offering more cost-effective options for small businesses like ours would be appreciated.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
J. Williams
Mobile Services, 5-8 employees employees
Mar 09, 2023
Tailored Commercial Insurance
Tailored Commercial Insurance
Pros
At InnovateTech Innovations, weve found GEICOs commercial insurance to be tailored to our tech companys unique needs. The coverage options address industry-specific risks effectively. The user-friendly platform and responsive customer service enhance the experience.
Cons
While the service is commendable, the policy modification process can be slightly time-consuming. Streamlining this aspect would enhance the overall experience.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
J. Mitchell
Tech Company, 30-50 employees employees
Feb 17, 2023
Limited Pet Travel Coverage
Limited Pet Travel Coverage
Pros
At PetAdventures Haven, GEICOs pet insurance options have been useful. However, specialized travel coverage for pets is limited. Expanding coverage options for traveling animals would be valuable.
Cons
The absence of dedicated travel coverage for pets is a drawback. Enhancing travel-related coverage options would cater to the needs of businesses like ours.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
M. Green
Pet Care, 5-10 employees employees
Jan 24, 2023