Total 15 reviews

3.4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

60%

3

Stars

20%

2

Stars

20%

1

Stars

0%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

KB

K. Brown 

Property Management, 11-20 employees

4.0
August 2023

Dependable Home Insurance

Pros

At SafeHaven Estates, GEICOs home insurance has proven to be a dependable choice. The coverage is comprehensive, safeguarding against various potential risks. The online platform simplifies policy management, and the responsive customer support team is a plus. 

Cons

The cost of certain coverage packages can be a bit high. Offering more affordable pricing options for comprehensive coverage would enhance the overall value. 

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

SJ

S. Johnson 

Logistics , 51-100 employees

4.0
August 2023

Efficient Coverage Solution 

Pros

Our company, SwiftRide Logistics, has greatly benefited from the efficient coverage solutions offered by Berkshire Hathaway GEICO. The user-friendly online platform and mobile app have made policy management and claims filing a breeze. The comprehensive coverage options ensure our fleet is well-protected. 

Cons

Occasionally, weve encountered slight delays in claims processing, impacting our delivery timelines. Quicker claims resolution would enhance our overall experience. 

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

AM

A. Martinez 

Tech Support , 1-10 employees

2.0
August 2023

Lackluster Experience

Pros

Our experience with Berkshire Hathaway GEICO has been less than satisfactory. While the online platform is user-friendly, the claims process has been disappointing. Delays and communication issues have left us frustrated. 

Cons

The claims process is convoluted, and our requests for assistance have gone unanswered for extended periods. The lack of responsiveness has hindered our ability to address urgent issues. 

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

4

LA

L. Adams 

Courier Services , 1-10 employees

3.0
August 2023

Average Roadside Assistance 

Pros

As a courier company, Express Courier Services, weve found GEICOs Roadside Assistance to be moderately helpful. The service availability has been satisfactory, and the response time during breakdowns is reasonable. 

Cons

While the service is functional, the overall coverage could be more comprehensive. Expanding the range of services covered under Roadside Assistance would enhance its value for businesses like ours. 

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

7

OW

O. White 

Sustainable Brand , 1-10 employees

4.0
August 2023

Sustainable Insurance Choice

Pros

At EcoSolutions Inc., we appreciate GEICOs insurance products that align with our sustainability values. The straightforward policies are easy to understand. The user-friendly platform and transparent pricing add to the positive experience. 

Cons

While simplicity is appreciated, more customization options for coverage would cater to businesses with diverse sustainability needs. 

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

DM

D. Miller 

Property Management, 10-20 employees

4.0
July 2023

Reliable Home Insurance 

Pros

At Guardian Estates, weve found reliable home insurance through Berkshire Hathaway GEICO. The coverage is comprehensive, safeguarding against various risks. The user-friendly online platform simplifies policy management and claims filing. 

Cons

While the coverage is extensive, the premium costs for certain packages can be a bit steep. Offering more affordable pricing options would cater to a wider range of homeowners. 

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

MW

M. Williams 

Real Estate , 10-20 employees

2.0
July 2023

Limited Home Insurance Options 

Pros

Our experience with Berkshire Hathaway GEICOs home insurance has been lackluster. While the online platform is easy to navigate, the coverage options are limited. Certain property types are not adequately covered, leaving us with gaps in protection

Cons

The lack of comprehensive coverage options for specific property types is a major drawback. Expanding the range of covered properties would be beneficial for real estate businesses like ours. 

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6

DG

D. Green 

Tech Company, 11-50 employees

3.0
July 2023

Mixed Experience

Pros

Our interaction with Berkshire Hathaway GEICO has yielded a mixed experience. While the coverage options for our tech company are adequate, the customer service response time has been inconsistent. The online platform is easy to use for policy management. 

Cons

The delays in customer service response have been frustrating during critical moments. Improving the consistency of customer support would significantly enhance the overall experience. 

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

ET

E. Turner 

Travel Company , 1-10 employees

4.0
June 2023

Versatile Travel Coverage 

Pros

As a travel company, Wanderlust Voyages, we appreciate Berkshire Hathaway GEICOs versatile insurance options. The non-owner car insurance has been particularly beneficial, covering rental vehicles during our tours. The online platform streamlines policy management and claims processing. 

Cons

While the coverage is comprehensive, expanding specialized travel-related coverage options would further enhance its appeal. This would better cater to businesses in the travel industry. 

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

JT

J. Thompson 

Travel Company , 1-10 employees

2.0
June 2023

Disappointing Travel Coverage 

Pros

Our experience with Berkshire Hathaway GEICOs travel insurance has been less than satisfactory. While the non-owner car insurance seemed promising, the coverage for travel-related incidents is lacking. Weve faced complications during our tours due to inadequate coverage. 

Cons

The lack of comprehensive travel-related coverage options has been disappointing. Enhancing these offerings would better serve businesses in the travel industry, ensuring smoother experiences for travelers. 

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

5

Functionality

4

MT

M. Thompson 

Animal Shelter, N/A employees

4.0
May 2023

Reliable Pet Insurance

Pros

Our animal shelter, Paws & Protect, relies on Berkshire Hathaway GEICOs reliable pet insurance coverage. The policies cover a wide range of veterinary expenses, ensuring our animals receive quality care. The multiple coverage options are a plus. 

Cons

The premium costs can be a challenge for an organization like ours. More budget-friendly options tailored to animal shelters would be appreciated. 

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

RS

R. Smith

Boat Charter, 1-10 employees

4.0
April 2023

Comprehensive Boat Insurance 

Pros

As a boat charter company, OceanBound Charters, we have benefited from the comprehensive boat insurance offered by Berkshire Hathaway GEICO. The policies cover various watercraft types, including liability coverage and personal property protection. Claims processing has been efficient. 

Cons

While the coverage is comprehensive, the premium rates for boat insurance can be slightly higher. More competitive pricing options would be welcomed by marine-based businesses. 

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

9

JW

J. Williams 

Mobile Services, 1-10 employees

4.0
March 2023

Valuable Roadside Assistance 

Pros

At MobileEase Services, GEICOs Roadside Assistance has proven to be a valuable asset. The services availability 24/7 has been instrumental during breakdowns. The quick response time ensures minimal disruption to our operations. 

Cons

The cost of adding Roadside Assistance to our policies can be slightly high. Offering more cost-effective options for small businesses like ours would be appreciated. 

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

JM

J. Mitchell 

Tech Company, 11-50 employees

4.0
February 2023

Tailored Commercial Insurance 

Pros

At InnovateTech Innovations, weve found GEICOs commercial insurance to be tailored to our tech companys unique needs. The coverage options address industry-specific risks effectively. The user-friendly platform and responsive customer service enhance the experience. 

Cons

While the service is commendable, the policy modification process can be slightly time-consuming. Streamlining this aspect would enhance the overall experience. 

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

MG

M. Green 

Pet Care, 1-10 employees

3.0
January 2023

Limited Pet Travel Coverage 

Pros

At PetAdventures Haven, GEICOs pet insurance options have been useful. However, specialized travel coverage for pets is limited. Expanding coverage options for traveling animals would be valuable. 

Cons

The absence of dedicated travel coverage for pets is a drawback. Enhancing travel-related coverage options would cater to the needs of businesses like ours. 

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6