serviceKemper Corporation Reviews
15 Reviews
Overall Rating
4
15 Reviews
Rating Distribution
5
(6)
4
(6)
3
(0)
2
(3)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4
15 Reviews
Rating Distribution
5
(6)
4
(6)
3
(0)
2
(3)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Personalized Solutions
Personalized Solutions
Pros
Kemper Corporations personalized insurance solutions have been invaluable for our business. Their customized approach to coverage has ensured that our unique needs are met. Their agents are attentive and genuinely interested in our welfare.
Cons
The policy renewal reminders could be more timely.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
D. Martinez
Small Business, 6-10 employees employees
Aug 09, 2023
A Trusted Insurance Partner
A Trusted Insurance Partner
Pros
Kemper Corporation has been a trusted insurance partner for our business. Their comprehensive coverage options, particularly in the property and liability areas, have helped us manage risks effectively. Their prompt claims handling is commendable.
Cons
The policy renewal process could be more streamlined.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
S. Brown
Business, 51-100 employees employees
Aug 01, 2023
Comprehensive Home Insurance
Comprehensive Home Insurance
Pros
Kemper Corporations home insurance coverage has been comprehensive and reliable. Their policies have provided us with financial security and peace of mind, knowing that our property and belongings are well-protected.
Cons
The policy customization options could be more flexible.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
K. Wilson
Small Business, 6-10 employees employees
Jul 27, 2023
Mediocre Experience
Mediocre Experience
Pros
Kemper Corporation offered a range of insurance products that initially seemed promising for our business needs. Their representatives were polite, but the overall experience left much to be desired.
Cons
The claims process was sluggish, and communication was lacking. We encountered difficulties in understanding certain policy terms, leading to confusion.
Ease of use
5
Value for money
5
Customer Support
4
Functionality
4
A. Thompson
Business, 21-50 employees employees
Jul 17, 2023
Reliable and Accessible
Reliable and Accessible
Pros
Kemper Corporations accessibility and responsiveness have been commendable. Their business insurance options, especially commercial auto coverage, have met our needs effectively. We appreciate their commitment to customer service.
Cons
The policy documentation could be more transparent regarding coverage details.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
T. Jackson
Small Business, 11-20 employees employees
Jul 14, 2023
A Name We Trust
A Name We Trust
Pros
Kemper Corporation is a name we trust for our insurance needs. Their life insurance options have allowed us to secure the financial future of our loved ones. Their agents are knowledgeable and provide valuable advice.
Cons
The policy terms could be explained in simpler language for better understanding.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
B. Rodriguez
Family, 3-5 employees employees
Jul 02, 2023
Hassle-Free Claims Process
Hassle-Free Claims Process
Pros
Kemper Corporations claims process has been hassle-free. When we had a property damage claim, their prompt response and efficient handling impressed us. Their representatives are courteous and guide you through every step.
Cons
The premium rates for certain coverage options are slightly higher than expected.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
R. Davis
Family, 3-5 employees employees
Jun 10, 2023
Unpleasant Surprise
Unpleasant Surprise
Pros
Kemper Corporations home insurance coverage appeared comprehensive at first glance. However, when we needed to file a claim for property damage, we were met with unexpected limitations and loopholes in the coverage.
Cons
The policy fine print was confusing, and it wasnt clear what was covered and what was not. Customer support was not as helpful as expected.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
4
L. Walker
Family, 1-2 employees employees
Jun 01, 2023
Comprehensive Business Insurance
Comprehensive Business Insurance
Pros
Kemper Corporations business insurance options have been comprehensive, covering both liability and property risks. Their policies have given us the confidence to run our business without constant worry about unforeseen events.
Cons
The policy documentation could include more examples for better clarity.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
C. Garcia
Small Business, 11-20 employees employees
May 28, 2023
Frustrating Experience
Frustrating Experience
Pros
While Kemper Corporations range of insurance options seemed promising, the overall experience turned out to be frustrating. The process of obtaining a quote was convoluted, and the rates offered were higher than competitors.
Cons
Their online portal for managing policies was clunky and often unresponsive. The customer service team was unhelpful in addressing our concerns.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
M. Harris
Small Business, 6-10 employees employees
May 11, 2023
Comprehensive Coverage for Families
Comprehensive Coverage for Families
Pros
Kemper Corporation has provided our family with comprehensive coverage options that include auto and property insurance. Their customer-centric approach is evident in their tailored solutions. We appreciate the flexibility and affordability of their policies.
Cons
The claims process could be slightly more streamlined.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
M. Williams
Family, 3-5 employees employees
May 09, 2023
Reliable Auto Coverage
Reliable Auto Coverage
Pros
Kemper Corporations auto insurance coverage has been reliable. Their policies are straightforward and offer the necessary protection on the road. Their claims process is efficient and the agents are helpful.
Cons
The online policy management platform could be more intuitive.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
J. Anderson
Family, 1-2 employees employees
Apr 14, 2023
Personalized Insurance Solutions
Personalized Insurance Solutions
Pros
Kemper Corporation stands out for its personalized insurance solutions. As a small business, we have found their business insurance options to be suitable for our needs. Their dedication to guiding us through policy selections has been invaluable.
Cons
The online interface for policy management could be more user-friendly.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
E. Martinez
Small Business, 6-10 employees employees
Apr 01, 2023
Excellent Auto Coverage
Excellent Auto Coverage
Pros
Kemper Corporations auto insurance coverage has been exceptional for our family. Their policies are comprehensive and offer peace of mind while on the road. The agent we worked with was knowledgeable and helped us find the right coverage.
Cons
The communication regarding policy updates could be more consistent.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
L. Miller
Family, 1-2 employees employees
Mar 21, 2023
Reliable Insurance Partner
Reliable Insurance Partner
Pros
Kemper Corporation has been a reliable insurance partner for our company. Their range of insurance solutions, including auto and property coverage, has allowed us to comprehensively protect our assets. Their agent support is responsive and helpful, guiding us through the selection process.
Cons
The pricing can sometimes be a bit higher than expected for certain coverage options.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
A. Johnson
Business, 21-50 employees employees
Feb 17, 2023
Filters
Personalized Solutions
Personalized Solutions
Pros
Kemper Corporations personalized insurance solutions have been invaluable for our business. Their customized approach to coverage has ensured that our unique needs are met. Their agents are attentive and genuinely interested in our welfare.
Cons
The policy renewal reminders could be more timely.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
D. Martinez
Small Business, 6-10 employees employees
Aug 09, 2023
A Trusted Insurance Partner
A Trusted Insurance Partner
Pros
Kemper Corporation has been a trusted insurance partner for our business. Their comprehensive coverage options, particularly in the property and liability areas, have helped us manage risks effectively. Their prompt claims handling is commendable.
Cons
The policy renewal process could be more streamlined.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
S. Brown
Business, 51-100 employees employees
Aug 01, 2023
Comprehensive Home Insurance
Comprehensive Home Insurance
Pros
Kemper Corporations home insurance coverage has been comprehensive and reliable. Their policies have provided us with financial security and peace of mind, knowing that our property and belongings are well-protected.
Cons
The policy customization options could be more flexible.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
K. Wilson
Small Business, 6-10 employees employees
Jul 27, 2023
Mediocre Experience
Mediocre Experience
Pros
Kemper Corporation offered a range of insurance products that initially seemed promising for our business needs. Their representatives were polite, but the overall experience left much to be desired.
Cons
The claims process was sluggish, and communication was lacking. We encountered difficulties in understanding certain policy terms, leading to confusion.
Ease of use
5
Value for money
5
Customer Support
4
Functionality
4
A. Thompson
Business, 21-50 employees employees
Jul 17, 2023
Reliable and Accessible
Reliable and Accessible
Pros
Kemper Corporations accessibility and responsiveness have been commendable. Their business insurance options, especially commercial auto coverage, have met our needs effectively. We appreciate their commitment to customer service.
Cons
The policy documentation could be more transparent regarding coverage details.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
T. Jackson
Small Business, 11-20 employees employees
Jul 14, 2023
A Name We Trust
A Name We Trust
Pros
Kemper Corporation is a name we trust for our insurance needs. Their life insurance options have allowed us to secure the financial future of our loved ones. Their agents are knowledgeable and provide valuable advice.
Cons
The policy terms could be explained in simpler language for better understanding.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
B. Rodriguez
Family, 3-5 employees employees
Jul 02, 2023
Hassle-Free Claims Process
Hassle-Free Claims Process
Pros
Kemper Corporations claims process has been hassle-free. When we had a property damage claim, their prompt response and efficient handling impressed us. Their representatives are courteous and guide you through every step.
Cons
The premium rates for certain coverage options are slightly higher than expected.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
7
R. Davis
Family, 3-5 employees employees
Jun 10, 2023
Unpleasant Surprise
Unpleasant Surprise
Pros
Kemper Corporations home insurance coverage appeared comprehensive at first glance. However, when we needed to file a claim for property damage, we were met with unexpected limitations and loopholes in the coverage.
Cons
The policy fine print was confusing, and it wasnt clear what was covered and what was not. Customer support was not as helpful as expected.
Ease of use
5
Value for money
4
Customer Support
6
Functionality
4
L. Walker
Family, 1-2 employees employees
Jun 01, 2023
Comprehensive Business Insurance
Comprehensive Business Insurance
Pros
Kemper Corporations business insurance options have been comprehensive, covering both liability and property risks. Their policies have given us the confidence to run our business without constant worry about unforeseen events.
Cons
The policy documentation could include more examples for better clarity.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
C. Garcia
Small Business, 11-20 employees employees
May 28, 2023
Frustrating Experience
Frustrating Experience
Pros
While Kemper Corporations range of insurance options seemed promising, the overall experience turned out to be frustrating. The process of obtaining a quote was convoluted, and the rates offered were higher than competitors.
Cons
Their online portal for managing policies was clunky and often unresponsive. The customer service team was unhelpful in addressing our concerns.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
M. Harris
Small Business, 6-10 employees employees
May 11, 2023
Comprehensive Coverage for Families
Comprehensive Coverage for Families
Pros
Kemper Corporation has provided our family with comprehensive coverage options that include auto and property insurance. Their customer-centric approach is evident in their tailored solutions. We appreciate the flexibility and affordability of their policies.
Cons
The claims process could be slightly more streamlined.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
M. Williams
Family, 3-5 employees employees
May 09, 2023
Reliable Auto Coverage
Reliable Auto Coverage
Pros
Kemper Corporations auto insurance coverage has been reliable. Their policies are straightforward and offer the necessary protection on the road. Their claims process is efficient and the agents are helpful.
Cons
The online policy management platform could be more intuitive.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
J. Anderson
Family, 1-2 employees employees
Apr 14, 2023
Personalized Insurance Solutions
Personalized Insurance Solutions
Pros
Kemper Corporation stands out for its personalized insurance solutions. As a small business, we have found their business insurance options to be suitable for our needs. Their dedication to guiding us through policy selections has been invaluable.
Cons
The online interface for policy management could be more user-friendly.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
E. Martinez
Small Business, 6-10 employees employees
Apr 01, 2023
Excellent Auto Coverage
Excellent Auto Coverage
Pros
Kemper Corporations auto insurance coverage has been exceptional for our family. Their policies are comprehensive and offer peace of mind while on the road. The agent we worked with was knowledgeable and helped us find the right coverage.
Cons
The communication regarding policy updates could be more consistent.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
L. Miller
Family, 1-2 employees employees
Mar 21, 2023
Reliable Insurance Partner
Reliable Insurance Partner
Pros
Kemper Corporation has been a reliable insurance partner for our company. Their range of insurance solutions, including auto and property coverage, has allowed us to comprehensively protect our assets. Their agent support is responsive and helpful, guiding us through the selection process.
Cons
The pricing can sometimes be a bit higher than expected for certain coverage options.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
A. Johnson
Business, 21-50 employees employees
Feb 17, 2023