Individual, 1-10 employees
“Very useful home insurance”
Pros
We have found Markels home insurance to be comprehensive, offering protection against various perils.
Cons
The policy setup process was a bit lengthy and involved, requiring more documentation than expected.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5
Johnson Farms, 1-10 employees
“Trustworthy workers compensation”
Pros
Markels workers compensation insurance has been a reliable solution for our farm business. It ensures that our employees are covered in case of work-related injuries or illnesses.
Cons
Yet, their pricing can be higher compared to other providers in the market.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Taylor Family, 1-10 employees
“Customized professional liability protection”
Pros
The professional liability insurance coverage has been a lifesaver for our family-owned consultancy business. It really offers peace of mind knowing that were protected against errors and omissions that could potentially impact our clients.
Cons
On the downside, I think their website could be more user-friendly and intuitive.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Rodriguez Enterprises, 11-50 employees
“Not so good”
Pros
We really hoped Markels specialized coverage for manufacturing would benefit our business but the experience has not been that great.
Cons
Their customer support has been slow to respond, and communication regarding policy changes has been unclear.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
4
Functionality
4
Business, 1-10 employees
“good coverage with decent service”
Pros
Markel's specialty insurance coverage for our tech business has really given us peace of mind. They offer a solid range of options that are tailored to address our unique risks.
Cons
Customer service experience has been somewhat average. Responses to inquiries take longer than expected, which is quite frustrating when seeking quick solutions.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5
Ramirez Consulting, 1-10 employees
“Customized assistance”
Pros
The personalized support we have received from Markel team has been exceptional. They took the time to understand our consulting businesss needs and provided tailored solutions.
Cons
There have been occasional delays in processing policy updates.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Lewis Holdings, 11-50 employees
“Effortless claims handling”
Pros
Our experience with Markel Insurances claims process has been smooth and efficient. They provided timely assistance and support when we had to file a property damage claim due to a fire incident.
Cons
Although the response time was good overall but I think response time for general inquiries could be improved.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Lee Family, 1-10 employees
“The claims process were quite frustrating”
Pros
We thought Markels property insurance would protect our home, but the claims process following a burglary was disappointing.
Cons
The claims processing took longer than expected and the lack of clear communication added to our frustration.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
4
Business, 11-50 employees
“Sufficient protection”
Pros
Markels insurance met our expectations, providing necessary coverage for our production crew.
Cons
The premium rates seemed slightly higher compared to other providers offering similar coverage.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Carter Realty, 1-10 employees
“Thorough protection”
Pros
We have been using Markels property insurance coverage for our real estate business and their comprehensive coverage options have given us peace of mind, securing us that our properties are protected against various risks.
Cons
I believe the renewal process could be more streamlined and transparent.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Thompson Services, 1-10 employees
“An experience with some ups and downs”
Pros
We opted for Markels workers compensation insurance, which initially seemed promising for our service-based business.
Cons
Unfortunately, the claims process proved to be more complicated than expected, leading to frustration and delays in compensating our employees for their injuries.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
3
Functionality
3
Patel Enterprises, 11-50 employees
“Specialized knowledge”
Pros
Markel Insurances niche expertise in providing coverage for sports and fitness businesses has been invaluable to us. Their tailored solutions address the unique risks associated with our industry.
Cons
We have faced challenges with timely communication when seeking clarifications on policy details.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anderson Enterprises, 11-50 employees
“Outstanding protection choices”
Pros
This company offers a diverse range of coverage options that cater to our businesss unique needs. Their specialty insurance solutions especially for the technology sector, have been exceptional in addressing the specific risks associated with our industry.
Cons
The pricing for some of their specialized coverage can be higher compared to more general insurance providers.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
MartinTech, 11-50 employees
“It has many coverage options”
Pros
Markel Insurance Company offers a wide range of coverage options that are suitable for our technology business. Their understanding of the industrys risks sets them apart.
Cons
On the flip side, we have experienced delays in getting policy documents, which could be improved.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Business, 1-10 employees
“A good experience”
Pros
Their liability insurance has been beneficial for our financial consulting firm, offering peace of mind against potential claims.
Cons
At times, navigating the policy options can be confusing and the renewal process could be more streamlined.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5