serviceProgressive Corporation Reviews
15 Reviews
Overall Rating
3.6
15 Reviews
Rating Distribution
5
(3)
4
(5)
3
(5)
2
(2)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Overall Rating
3.6
15 Reviews
Rating Distribution
5
(3)
4
(5)
3
(5)
2
(2)
1
(0)
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Filters
Industry
Provider Size
Time Used
Disappointing Claims Process
Disappointing Claims Process
Pros
At Swift Logistics, we initially saw potential in Progressives commercial auto insurance. However, our experience with the claims process has been disappointing. Delays in claim resolution have impacted our operations and left us dissatisfied.
Cons
The lack of efficiency and clear communication during the claims process has led to frustration and inconvenience for our business.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
A. Bennett
Logistics, 30-40 employees employees
Aug 24, 2023
Mixed Experience with Coverage
Mixed Experience with Coverage
Pros
At ConnectTech Solutions, weve had a mixed experience with Progressive Insurances coverage options. While some of their policies, like liability insurance, have suited our needs well, we found gaps in their offerings for more niche technology risks.
Cons
The lack of specialized coverage for certain tech-related risks is a limitation that could be addressed to better serve companies in the IT sector.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
S. Thompson
IT Services , 15-20 employees employees
Aug 17, 2023
Comprehensive Coverage for Small Businesses
Comprehensive Coverage for Small Businesses
Pros
At TechPros Solutions, weve found Progressive Insurance to be a reliable partner for our small business insurance needs. Their tailored solutions, including liability and commercial auto coverage, have given us peace of mind. The claims process is efficient and hassle-free.
Cons
However, the pricing for certain coverage options could be more competitive, especially for startups like ours.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
M. Anderson
IT Services , 10-15 employees employees
Aug 10, 2023
Versatile Coverage Options
Versatile Coverage Options
Pros
Cozy Homes Realty appreciates the versatility of Progressive Insurances coverage options. Their homeowners insurance offers comprehensive protection, and the claims handling process is smooth. The online platform is user-friendly.
Cons
However, the response time from customer support could be improved for time-sensitive situations.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
E. Williams
Real Estate , 5-10 employees employees
Jul 24, 2023
Limited Health Coverage
Limited Health Coverage
Pros
HealthHub Clinics considered Progressives health insurance for our staff. However, the limited coverage options and lack of flexibility to cater to our diverse healthcare needs ultimately made us opt for a different provider.
Cons
Expanding the range of coverage options and accommodating various healthcare needs would enhance Progressives health insurance offerings.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
E. Turner
Healthcare , 50-60 employees employees
Jul 13, 2023
Inconsistent Customer Support
Inconsistent Customer Support
Pros
HomeComforts Inc. has benefited from Progressives homeowners insurance coverage, which protects our properties effectively. However, the inconsistency in the responsiveness of their customer support team has been frustrating.
Cons
Improving the consistency and availability of customer support would greatly enhance the overall experience for policyholders.
Ease of use
8
Value for money
6
Customer Support
7
Functionality
7
D. Carter
Property Management , 10-15 employees employees
Jul 02, 2023
Adequate Commercial Coverage
Adequate Commercial Coverage
Pros
FoodFleet Catering appreciates Progressives commercial insurance for providing adequate coverage for our catering business. However, weve found the policy customization options to be somewhat limited for our specific needs.
Cons
Offering more tailored coverage options and endorsements for specialized businesses like catering could enhance the value of Progressives commercial insurance offerings.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
J. Lewis
Catering Services , 20-25 employees employees
Jun 11, 2023
Reliable Commercial Coverage
Reliable Commercial Coverage
Pros
Progressive Insurance has been a reliable partner for Constructive Builders Inc. Their commercial insurance offerings, including liability and property coverage, have helped us safeguard our business. The coverage options are customizable to our needs.
Cons
However, there is room for improvement in terms of providing more tailored advice during policy selection.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
R. Parker
Construction , 20-30 employees employees
Jun 09, 2023
Mixed Feelings About Pet Insurance
Mixed Feelings About Pet Insurance
Pros
As a pet resort, Paws and Play values the convenience of Progressives pet insurance. However, weve had mixed feelings about the coverage limits for certain medical procedures, which sometimes fall short of our expectations.
Cons
Progressive could consider offering more comprehensive coverage options, especially for expensive veterinary treatments that are becoming more common.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
M. Ramirez
Pet Services , 15-20 employees employees
May 21, 2023
Boat Insurance Peace of Mind
Boat Insurance Peace of Mind
Pros
At Aqua Adventures, weve found Progressives boat insurance to be a valuable asset. The coverage for boats and personal watercraft is comprehensive, and their claims process is efficient. The policy management online is convenient.
Cons
However, the pricing for boat insurance could be more competitive in comparison to other providers.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
M. Rodriguez
Water Sports , 10-15 employees employees
May 14, 2023
Limited Specialty Coverage
Limited Specialty Coverage
Pros
GearUp Adventure Rentals appreciates Progressives coverage options for traditional rental vehicles. However, when it comes to specialty vehicles like ATVs and off-road vehicles, the coverage options are limited and dont fully meet our needs.
Cons
Expanding the range of specialty vehicles covered under rental insurance would make Progressive more appealing to adventure-based businesses like ours. Expanding the range of specialty vehicles covered under rental insurance would make Progressive more appealing to adventure-based businesses like ours.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
K. Martin
Rental Services, 10-15 employees employees
Apr 09, 2023
Reliable Life Insurance Option
Reliable Life Insurance Option
Pros
HealthWell Clinic appreciates the reliable life insurance options from Progressive. The coverage provides peace of mind for our employees and their families. The online policy management platform is straightforward.
Cons
However, offering more flexible payment options for life insurance premiums would be beneficial.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
J. Barnes
Healthcare, 15-20 employees employees
Mar 31, 2023
Tailored Small Business Solutions
Tailored Small Business Solutions
Pros
Progressive Insurances tailored solutions have been a great fit for GreenThumb Landscaping. Their coverage options for liability and commercial auto meet our specific needs. The claims process is efficient, and the customer support is helpful.
Cons
However, there could be more transparency in the pricing structure to better understand cost breakdowns.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
E. Patterson
Landscaping , 10-15 employees employees
Mar 17, 2023
Travel Insurance Peace of Mind
Travel Insurance Peace of Mind
Pros
As a travel agency, Wanderlust Travels values Progressive Insurances travel insurance options. The coverage for trips, cancellations, and emergencies is comprehensive. The online platform simplifies policy management.
Cons
However, offering more coverage options for adventure and extreme sports enthusiasts would make the travel insurance more appealing to a diverse clientele.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
L. Mitchell
Travel Agency, 5-10 employees employees
Feb 09, 2023
Dependable Commercial Auto Coverage
Dependable Commercial Auto Coverage
Pros
Swift Courier Services values Progressive Insurance for its dependable commercial auto coverage. Their options suit our diverse fleet of vehicles. The claims process is straightforward, and the customer support is responsive.
Cons
However, enhancing the online platform for fleet management and tracking could further streamline our operations.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
M. Johnson
Courier Services , 20-30 employees employees
Jan 04, 2023
Filters
Disappointing Claims Process
Disappointing Claims Process
Pros
At Swift Logistics, we initially saw potential in Progressives commercial auto insurance. However, our experience with the claims process has been disappointing. Delays in claim resolution have impacted our operations and left us dissatisfied.
Cons
The lack of efficiency and clear communication during the claims process has led to frustration and inconvenience for our business.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
A. Bennett
Logistics, 30-40 employees employees
Aug 24, 2023
Mixed Experience with Coverage
Mixed Experience with Coverage
Pros
At ConnectTech Solutions, weve had a mixed experience with Progressive Insurances coverage options. While some of their policies, like liability insurance, have suited our needs well, we found gaps in their offerings for more niche technology risks.
Cons
The lack of specialized coverage for certain tech-related risks is a limitation that could be addressed to better serve companies in the IT sector.
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
S. Thompson
IT Services , 15-20 employees employees
Aug 17, 2023
Comprehensive Coverage for Small Businesses
Comprehensive Coverage for Small Businesses
Pros
At TechPros Solutions, weve found Progressive Insurance to be a reliable partner for our small business insurance needs. Their tailored solutions, including liability and commercial auto coverage, have given us peace of mind. The claims process is efficient and hassle-free.
Cons
However, the pricing for certain coverage options could be more competitive, especially for startups like ours.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
M. Anderson
IT Services , 10-15 employees employees
Aug 10, 2023
Versatile Coverage Options
Versatile Coverage Options
Pros
Cozy Homes Realty appreciates the versatility of Progressive Insurances coverage options. Their homeowners insurance offers comprehensive protection, and the claims handling process is smooth. The online platform is user-friendly.
Cons
However, the response time from customer support could be improved for time-sensitive situations.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
E. Williams
Real Estate , 5-10 employees employees
Jul 24, 2023
Limited Health Coverage
Limited Health Coverage
Pros
HealthHub Clinics considered Progressives health insurance for our staff. However, the limited coverage options and lack of flexibility to cater to our diverse healthcare needs ultimately made us opt for a different provider.
Cons
Expanding the range of coverage options and accommodating various healthcare needs would enhance Progressives health insurance offerings.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
E. Turner
Healthcare , 50-60 employees employees
Jul 13, 2023
Inconsistent Customer Support
Inconsistent Customer Support
Pros
HomeComforts Inc. has benefited from Progressives homeowners insurance coverage, which protects our properties effectively. However, the inconsistency in the responsiveness of their customer support team has been frustrating.
Cons
Improving the consistency and availability of customer support would greatly enhance the overall experience for policyholders.
Ease of use
8
Value for money
6
Customer Support
7
Functionality
7
D. Carter
Property Management , 10-15 employees employees
Jul 02, 2023
Adequate Commercial Coverage
Adequate Commercial Coverage
Pros
FoodFleet Catering appreciates Progressives commercial insurance for providing adequate coverage for our catering business. However, weve found the policy customization options to be somewhat limited for our specific needs.
Cons
Offering more tailored coverage options and endorsements for specialized businesses like catering could enhance the value of Progressives commercial insurance offerings.
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
J. Lewis
Catering Services , 20-25 employees employees
Jun 11, 2023
Reliable Commercial Coverage
Reliable Commercial Coverage
Pros
Progressive Insurance has been a reliable partner for Constructive Builders Inc. Their commercial insurance offerings, including liability and property coverage, have helped us safeguard our business. The coverage options are customizable to our needs.
Cons
However, there is room for improvement in terms of providing more tailored advice during policy selection.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
R. Parker
Construction , 20-30 employees employees
Jun 09, 2023
Mixed Feelings About Pet Insurance
Mixed Feelings About Pet Insurance
Pros
As a pet resort, Paws and Play values the convenience of Progressives pet insurance. However, weve had mixed feelings about the coverage limits for certain medical procedures, which sometimes fall short of our expectations.
Cons
Progressive could consider offering more comprehensive coverage options, especially for expensive veterinary treatments that are becoming more common.
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
M. Ramirez
Pet Services , 15-20 employees employees
May 21, 2023
Boat Insurance Peace of Mind
Boat Insurance Peace of Mind
Pros
At Aqua Adventures, weve found Progressives boat insurance to be a valuable asset. The coverage for boats and personal watercraft is comprehensive, and their claims process is efficient. The policy management online is convenient.
Cons
However, the pricing for boat insurance could be more competitive in comparison to other providers.
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
M. Rodriguez
Water Sports , 10-15 employees employees
May 14, 2023
Limited Specialty Coverage
Limited Specialty Coverage
Pros
GearUp Adventure Rentals appreciates Progressives coverage options for traditional rental vehicles. However, when it comes to specialty vehicles like ATVs and off-road vehicles, the coverage options are limited and dont fully meet our needs.
Cons
Expanding the range of specialty vehicles covered under rental insurance would make Progressive more appealing to adventure-based businesses like ours. Expanding the range of specialty vehicles covered under rental insurance would make Progressive more appealing to adventure-based businesses like ours.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
K. Martin
Rental Services, 10-15 employees employees
Apr 09, 2023
Reliable Life Insurance Option
Reliable Life Insurance Option
Pros
HealthWell Clinic appreciates the reliable life insurance options from Progressive. The coverage provides peace of mind for our employees and their families. The online policy management platform is straightforward.
Cons
However, offering more flexible payment options for life insurance premiums would be beneficial.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
J. Barnes
Healthcare, 15-20 employees employees
Mar 31, 2023
Tailored Small Business Solutions
Tailored Small Business Solutions
Pros
Progressive Insurances tailored solutions have been a great fit for GreenThumb Landscaping. Their coverage options for liability and commercial auto meet our specific needs. The claims process is efficient, and the customer support is helpful.
Cons
However, there could be more transparency in the pricing structure to better understand cost breakdowns.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
E. Patterson
Landscaping , 10-15 employees employees
Mar 17, 2023
Travel Insurance Peace of Mind
Travel Insurance Peace of Mind
Pros
As a travel agency, Wanderlust Travels values Progressive Insurances travel insurance options. The coverage for trips, cancellations, and emergencies is comprehensive. The online platform simplifies policy management.
Cons
However, offering more coverage options for adventure and extreme sports enthusiasts would make the travel insurance more appealing to a diverse clientele.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
L. Mitchell
Travel Agency, 5-10 employees employees
Feb 09, 2023
Dependable Commercial Auto Coverage
Dependable Commercial Auto Coverage
Pros
Swift Courier Services values Progressive Insurance for its dependable commercial auto coverage. Their options suit our diverse fleet of vehicles. The claims process is straightforward, and the customer support is responsive.
Cons
However, enhancing the online platform for fleet management and tracking could further streamline our operations.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
M. Johnson
Courier Services , 20-30 employees employees
Jan 04, 2023