Last Updated
Overview
AbacusLaw provides a comprehensive all-in-one platform designed for law firms, streamlining daily operations like case management, billing, and document handling in a single solution. While some initial training is required to maximize its full potential, the platform’s robust features drive significant efficiency gains and improved organization for legal practices.
Overall Rating
Based on 27 users reviews
3.6
Rating Distribution
Positive
67%
Neutral
15%
Negative
19%
Starting Price
Custom
AbacusLaw Specifications
- Case Management
- Document Management
- Client Management (CRM)
- Billing & Invoicing
What Is AbacusLaw?
Overview
AbacusLaw is a comprehensive, cloud-based practice management software designed for law firms of all sizes. It caters specifically to the legal industry by offering robust solutions that address key operational challenges, including case management, billing, and client communications. This platform enhances efficiency and productivity by centralizing critical tasks, which helps firms streamline their workflows and improve client service.
AbacusLaw Pricing
AbacusLaw Integrations
AbacusLaw legal software seamlessly integrates with various popular business application, including:
- Office 365
- Salesforce
- DocuSign
- Nextiva
- Case Status
- APX
- Infusionsoft
Who Is AbacusLaw For?
The software is designed for businesses of all sizes across the legal industry.
Is AbacusLaw Right For You?
As a well-regarded tool in legal practice management, AbacusLaw helps firms overcome common issues such as managing deadlines, tracking case progress, and maintaining organized client records. It focuses on increasing productivity, is scalable and secure, and is SOC 2-compliant.
Still not sure if AbacusLaw is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.
AbacusLaw Features
Contact Management
AbacusLaw organizes and tracks client and case information efficiently. With easy access to detailed contact records, law firms can enhance communication, streamline follow-ups, and ensure that all client interactions are well-documented and up-to-date.
Legal Calendaring with Available Court Rules
This feature integrates court rules and deadlines, helping firms manage schedules effectively. It reduces the risk of missed deadlines by providing automated reminders and ensuring compliance with court rules.
Lead Management and Intake Operation
Users can streamline the intake process, tracking potential clients from initial contact through to case conversion. This organized approach helps firms improve follow-up efficiency, evaluate lead quality, and convert more prospects into active clients.
Client Portal
The client portal allows clients to securely access case information, documents, and updates online. This enhances client communication, provides transparency, and reduces the need for direct contact, which can improve client satisfaction and operational efficiency.
Reporting and Productivity Tracking
AbacusLaw’s reporting and tracking tools offer detailed insights into firm performance and case progress. By generating customizable reports and tracking key metrics, firms can identify areas for improvement, optimize workflows, and make data-driven decisions to enhance overall efficiency.
Pros And Cons of AbacusLaw
Pros
Customizable database structure
Comprehensive suite of tools
Training videos available easily
Excellent customer support
Intuitive interface
Cons
Limited integrations
Expensive for upgrades and extraction
Cloud functionality often fails
AbacusLaw Reviews
Total 27 reviews
3.6
All reviews are from verified customers
Rating Distribution
5
Stars30%
4
Stars37%
3
Stars11%
2
Stars4%
1
Stars19%
Share your experience
Law Practice, 1-10 employees
Less than 6 months
“Very user friendly and easy”
Pros
My time using Abacus was brief but from what I experienced, the program felt very user friendly and easy to navigate.
Cons
I could not find a single thing to complain about which means I really have no issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Law Practice, 1-10 employees
More than a year
“Awful service and lack of transparency”
Pros
The software is pretty basic, so it only works well for simple jobs. As per my experience, you can find much more powerful systems for a better price.
Cons
Stay away from them, the customer service and complete lack of transparency were awful and I was utterly disgusted by how they treated me when I tried to cancel my subscription after more than ten years, even though I was switching to another product owned by the same company. They ignored me, charged my account without permission. So I would strongly advise any law firm to use literally any other software and service provider.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
1
Law Practice, 1-10 employees
More than a year
“excellent customization & organization”
Pros
I really valued AbacusLaw's ability to create our own custom templates and organize files exactly how we wanted.
Cons
Our main problems were not being able to access our own system when theirs had an outage and it was always a challenge to reach their support team.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
4
Functionality
5
Frequently Asked Questions
Does AbacusLaw offer an API?
Yes, AbacusLaw offers an API.
What language does AbacusLaw support?
Abacus Law supports English.
What other apps does AbacusLaw integrate with?
Abacus Law software integrates with DocuSign, Office 365 and Salesforce.
Does AbacusLaw support mobile devices?
AbacusLaw supports Android and iOS devices.
What type of pricing plans does AbacusLaw offer?
Users can get AbacusLaw price plans that suit their specific needs and budget.
Who are the typical users of AbacusLaw?
The typical users of AbacusLaw are those in the legal industry.
What level of support does AbacusLaw offer?
AbacusLaw offers email, chat, phone support, Knowledge Base and FAQs.