Last Updated Oct 22, 2025

Overview

ArkCase offers a comprehensive case management platform that streamlines legal, government, and regulatory workflows. Although setup and configuration can take time, its low-code automation, document management, and strong security features make it a dependable solution for organizations handling complex cases and sensitive information.

Get A Firsthand Look At Software
Watch Free Demo

Overall Rating

Based on 2 users reviews

4

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

What Is ArkCase?

ArkCase is an open-source case management platform designed for mid-to-large-sized organizations struggling with high-volume caseloads. It streamlines complex workflows using a low-code, drag-and-drop automation builder, reducing manual processing errors and delays. With specialized features like AI-powered smart redaction and predictive analytics via its Illume engine, agencies and legal departments can significantly reduce backlogs, improve response times, and ensure consistent, compliant case handling across all operations.

ArkCase Pricing

ArkCase offers the following plans:

  • Open Source: Free
  • Enterprise Gold: $60/user/month
  • Enterprise Platinum: Custom pricing
Request a personalized ArkCase pricing quote for your business today!

Disclaimer: The pricing is subject to change.

ArkCase Integrations

The software supports integration with multiple systems and platforms, such as: 

Watch the ArkCase demo to learn more about its integration arrangements.

Who Is ArkCase For?

ArkCase is ideal for a variety of organizations and internal functions, including:

  • Government agencies
  • Public sector administration teams
  • Corporate legal departments
  • Healthcare compliance teams
  • Financial services organizations
  • Internal investigation units

Is ArkCase Right For You?

ArkCase is an ideal solution for organizations in highly regulated sectors, particularly government agencies. Its FedRAMP Authorization demonstrates rigorous security validation and a strong commitment to compliance. Trusted by clients such as the U.S. Office of Personnel Management and Fairfax County, the platform offers a scalable, secure environment. This focus on security and adoption by public sector entities makes ArkCase a leading choice for modernizing case management.

Still unsure about ArkCase? Contact us at (661) 384-7070 for further guidance.

Pros And Cons of ArkCase

Pros

  • Strong document management with search and reporting

  • FedRAMP authorized, meeting rigorous government security standards

  • AI-powered smart redaction and predictive analytics available

Cons

  • Viewer feature is slow to load at times

  • Customization may require specialized technical expertise

Frequently Asked Questions

Yes, ArkCase offers an API.

No, ArkCase does not offer a dedicated mobile app.

ArkCase features are used by government agencies, corporate legal departments, public sector administration teams, healthcare compliance teams, financial services organizations, and internal investigation units.

ArkCase software is primarily available in English, but includes an internationalization feature that lets users set their preferred language.

ArkCase offers Gold and Platinum support packages. Gold support includes a four-hour initial response time, while Platinum support provides a two-hour response time for critical issues. Assistance is available via telephone, email, and a dedicated portal, with coverage across the Americas and EMEA for continuous support.

ArkCase price starts at $0 for the Open Source plan, with the Enterprise Gold plan available at $60/user/month, while the Enterprise Platinum plan is offered at custom pricing. Get a detailed ArkCase cost breakdown to make an informed decision.

The software supports integration with multiple systems and platforms, including Microsoft SharePoint, Alfresco, Nuxeo, Documentum, Salesforce, and Microsoft Dynamics CRM.