Last Updated
Overview
BigHand Workflow Management helps businesses automate task delegation and improve operational efficiency. While implementation complexity can be a consideration, its centralized control panel offers clear visibility into all work streams. Overall, it is a powerful solution for legal businesses focused on improving resource deployment and client responsiveness.
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Starting Price
Custom
BigHand Workflow Management Specifications
Workflow Automation
Time Tracking
Document Management
Mobile Access
What Is BigHand Workflow Management?
BigHand Workflow Management is a specialized platform designed for legal and professional services firms to streamline task allocation, manage resources, and gain visibility over operational output. It centralizes incoming requests, automatically routing work to the best-suited team members based on capacity, skills, and priority. Its features, such as intelligent task distribution and workflows, empower firms to provide consistent client service. This improves overall productivity across mid-to-large-scale legal departments.
BigHand Workflow Management Pricing
BigHand Workflow Management Integrations
BigHand Workflow Management integrates with iManage Work and NetDocuments software.
Who Is BigHand Workflow Management For?
BigHand Workflow Management is ideal for the following sectors and industries:
- Legal
- Professional services
- Government
- Finance
- Insurance
Is BigHand Workflow Management Right For You?
If your legal practice struggles with fragmented work delegation and lacks clear visibility into resource utilization, then BigHand Workflow Management is a solution worth considering. The platform’s ability to streamline task processing and provide deep operational analytics makes it a significant asset for improving efficiency and profitability for businesses and legal departments operating in large enterprises.
Still doubtful if the BigHand Workflow Management software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
BigHand Workflow Management Features
With this feature, firms can create comprehensive and customized forms that adapt to the requirements of any task the law firm handles. These detailed forms ensure all necessary information is captured upfront, streamlining the intake process.
BigHand Workflow Management provides a live dashboard that displays all support tasks, allowing users to easily sort and filter by criteria like work type, assigned person, priority, or due date. This visibility enhances the management and execution of pending assignments.
With this feature, team members can record high-quality voice notes directly within the system, adding comments or files for transcription services. This capability supports quick capture of information and reduces manual documentation time.
BigHand Workflow Management facilitates users with real-time data on key operational metrics like backlogs, overall throughput, service delivery levels, and support team effectiveness. This analysis supports continuous operational improvement for businesses.
Information about clients and specific matters can be pulled directly into task forms from in-house systems. This automated data retrieval eliminates manual entry and ensures accurate task context for the legal firms.
