NetDocuments

What Is NetDocuments Best For? 

NetDocuments stands out with its Ethical Walls feature. It creates a separation between legal teams working on sensitive matters. This feature also restricts access to specific matters or workspaces when conflicts of interest or confidentiality concerns arise. This means only authorized users can view the related information, and the same restrictions apply to the system’s AI tools. Firms that need clear boundaries around confidential client matters can benefit from it. 

How Much Does NetDocuments Cost? 

NetDocuments pricing is estimated at $50–$65/user/month. The final rate can vary based on an organization’s requirements and the services included. 

Beyond the subscription fee, organizations may also need to account for these additional costs: 

• Implementation And Onboarding: Estimated at $2,500–$5,000 for 1–5 users, $5,000–$10,000 for 6–20 users, $10,000–$20,000 for 21–50 users, and $20,000+ for 50+ users 
• Data Migration And Training: These costs fall within the third-party implementation fees but can increase the final bill based on data volume and training needs 
• Optional Add-Ons: Estimated at $5–$25/user/month for options such as ndOffice, ndMail, and OCR 

NetDocuments receives some criticism around pricing, especially when storage and additional charges are factored in. Reviews mention rising costs and limits around storage. At the same time, some customers consider the expense reasonable given the document management and security features included. 

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary. 

NetDocuments Integrations 

The platform integrates with various third-party tools, including:

• Microsoft 365 software
• Docusign
• Litera
• LexisNexis
• Clio software
• Bundledocs
• LeanLaw

How Does NetDocuments Work? 

Here’s how NetDocuments is typically used to manage legal documents and emails: 

• Log in with your account credentials to access assigned workspaces and documents 
• Set up workspaces and matter structures according to the firm’s filing system 
• Import existing documents and emails into the relevant workspaces 
• Assign permissions and configure ethical walls for restricted matters 
• File emails from Outlook under the appropriate client or matter 
• Manage documents within workspaces and keep track of document versions 
• Search the repository using keywords and other available search criteria 
• Build applications with AI App Builder when a specific legal workflow requires a custom setup 

Who Is NetDocuments For? 

The platform is ideal for a wide range of industries and sectors including: 

• Law 
• Technology 
• Financial 
• Education 
• Government 

NetDocuments Use Cases 

Based on our analysis of user reviews and NetDocuments' current capabilities, we have identified key scenarios where this software is a good fit for legal professionals and organizations.

Corporate Legal Departments Managing Large Document Volumes 

In-house legal departments deal with contracts, policies, correspondence, and other records tied to different business areas. Keeping these materials organized becomes harder as the number of matters and contributors grows. NetDocuments gives legal teams a common repository for matter-related information and makes it easier to locate the documents needed for ongoing work. 

Government And Public Sector Teams Working With Sensitive Legal Records 

Government legal teams deal with case files, contracts, policy documents, and records that require strict oversight. NetDocuments supports this type of work with FedRAMP authorization as well as SOC 2 and ISO certifications. Teams can also use document bundling and audit trails when preparing records for FOIA requests or reviewing access to sensitive information. 

Multi-Office Firms Working On Shared Legal Matters 

Attorneys handling the same matter from different offices need access to consistent case information without opening documents to people who should not see them. NetDocuments provides a common workspace for matter documents and related communications. Ethical Walls can further separate information when confidentiality requirements or conflicts prevent certain teams from accessing a matter. 

Firms Introducing AI Into Legal Document Work 

Legal teams exploring AI may want to work with existing matter documents rather than move information into separate systems. NetDocuments offers tools that can work with stored legal content for tasks such as document analysis and information retrieval. This use case is most relevant to firms assessing where AI fits into existing document workflows. 

Is NetDocuments Right For You? 

NetDocuments is worth considering legal teams that need matter-based document management with controlled access. The company reports more than 7,000 customers and 150+ integrations. Its security certifications include ISO 27001, ISO 27017, ISO 27018, and ISO 27701, while annual SOC 2 Type 2 audits cover Security, Availability, and Privacy. A FedRAMP-authorized instance is also available for government agencies. 

Its integration options include Microsoft 365, DocuSign, legal research tools, and practice management systems. This can matter for firms that already rely on several legal applications and want document management to work alongside them. NetDocuments also cites the U.S. Attorney’s Office as a customer, with a planned deployment reaching 15,000 users at full scale. 

NetDocuments is recommended for firms and legal departments that prioritize document security, controlled access, and connections with existing legal systems. Organizations with government-specific requirements can also consider its FedRAMP-authorized offering. 

Still doubtful if NetDocuments is the right fit for you? Get in touch at (661) 384-7070, and we will help you make an informed decision.