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Case Status Software

Case Status Software

Last Updated Dec 19, 2025

Key Takeaways

Generated from the text of customer reviews

Case Status is a legal client communication platform used by attorneys, paralegals, and client-facing staff. It is most commonly adopted by personal injury and high-volume consumer law firms. Users highlight reduced manual communication as a core strength, while client adoption and customization limitations are recurring concerns. The latest updates emphasize AI-driven messaging and expanded language support.

Our Verdict

Case Status is an effective solution for mid-sized to large businesses that handle frequent client inquiries and benefit from automated communication workflows. It helps teams handle large case volumes and provides long-term value despite customized pricing. We recommend it for firms that value transparency and structured client engagement.

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Starting Price
Custom

Pros And Cons of Case Status Software

Pros

  • Allows secure messaging between clients and attorneys

  • Increases client reviews and referrals

  • Offers automation for case updates and scheduled check-ins

Cons

  • Requires refreshing the page for updates in some cases

  • Some users prefer the web version over the mobile app

Frequently Asked Questions

Yes, Case Status software provides API access.

Case Status cost varies depending on the required features and services. You can request a detailed Case Status price quote that aligns with your organizational settings.

Case Status software primarily supports the English language. However, it provides a real-time translation tool that enables firms and clients to communicate effectively in 138 languages.

Designed for law firms, lawyers, and legal professionals, Case Status software enhances client communication management with increased efficiency.

Case Status software integrates with multiple third-party applications, including Clio, Litify, MyCase, Neos, FileVine, CASEpeer, Smokeball, SmartAdvocate, and Salesforce, enhancing connectivity and workflow efficiency for legal professionals.

Case Status software provides support through a knowledge base, FAQs/forums, email help desk, and phone assistance.

Case Status software offers a dedicated mobile app for iOS and Android devices.