Total 1337 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Michael C.

Not Specified, N/A employees

5.0
December 2025

Home run compared to competitors

Pros

Compared to the other 'big name' provider it is a home run in my experience. It avoids unnecessary bloat while still offering the essential features my business relies on. I'm finding it simple, easy to set up and easy for signers to complete signatures.

Cons

For our team the routing features are quite basic and they handle the essentials. That said, we would welcome more advanced options like timers, delays, automated follow-ups and similar controls. This isn't a deal breaker for us, just a feature request.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AK

Abhishek K.

Not Specified, N/A employees

5.0
December 2025

Quick and simple signing process

Pros

Awesome how simple this tool is to use & the signing process was quick and easy for my team.

Cons

No complaints from me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BD

bash d.

Not Specified, N/A employees

5.0
December 2025

Affordable and easy with extra features

Pros

I really liked that it's more affordable than DocuSign and noticeably easier to navigate and I also feel it offers extra features since I can see when people have viewed documents.

Cons

The sign-up process felt a little long-winded but I really liked everything else about it and I've already recommended it to a few friends too.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JF

Jonathan F.

Not Specified, N/A employees

5.0
December 2025

clean interface and time-saving templates

Pros

The interface is clean and very simple, it made putting together and sending my lease agreement feel quick and effortless. I found the free tier to be excellent value since it already covers everything I need, there's no reason to pay when I only sign documents occasionally. Templates are a real time-saver: I saved my lease as a template so future tenant agreements basically take two clicks to prepare. Document management works reliably too, I could see exactly when recipients signed and every signed copy was properly saved and archived. The whole signing process is smooth for both me and my tenants, eliminating printing, scanning, or any other hassle.

Cons

I really wish I'd discovered this tool earlier in my rental workflow, it would have saved me a lot of time on past contracts. One feature I'd like is a dedicated mobile app for true on-the-go convenience, at the moment I use the browser on my phone which works fine but feels a bit clunkier and less convenient than a native app would be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SR

Scott R.

Not Specified, N/A employees

5.0
December 2025

easy templates and free tier

Pros

Using this tool has been easy for me. I really appreciate the template feature and it's a relief to have a free tier when you don't have heavy usage and mainly depend on it for convenience. The interface feels cleaner and less complicated than many high-end solutions which I find refreshing.

Cons

haven't come across any real drawbacks yet. Since my requirements are pretty basic, the app performs exactly as I need it to. I also like that it isn't stuffed with features I won't use, so it stays lightweight and uncluttered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

5.0
December 2025

Budget-friendly and simple workflow

Pros

I really enjoy using this tool! Signing documents is easy whether I upload a saved signature, draw one by hand, or just type it in. I can easily handle sending documents to others, the membership cost is very budget-friendly and the whole workflow feels simple and simple. If you're spending money on signing services or need something fast for signatures, I'd absolutely suggest checking this tool out. They also offer several different pricing plans to suit various needs.

Cons

Honestly there isn't much I dislike about the app, the only small problem is that it took me a while to discover this tool since the market is dominated by the larger companies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

NR

Naomi R.

Not Specified, N/A employees

5.0
December 2025

Quick and easy document navigation

Pros

Using this was quick and incredibly easy to navigate, I sent a document to a client and we both had it available to sign within seconds.

Cons

I'd love an option to move signed documents from one account to another within the app, something similar to the transfer features Google Drive offers so managing files between accounts is easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MD

Mark D.

Not Specified, N/A employees

5.0
December 2025

Free plan with easy setup

Pros

I signed up for their free plan, it was easy to get started and handled exactly what I needed. No problems moving away from better-known rivals, the people who had to sign were comfortable signing and didn't raise any questions.

Cons

There haven't been any problems with the service, it's fulfilled every requirement I've had. At first I was a bit worried about switching away from the industry standard because of brand recognition but those worries proved unnecessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EA

Emerald A.

Not Specified, N/A employees

5.0
December 2025

easy to use tool

Pros

This tool is ridiculously easy to use and I can't emphasize enough how much that matters. What I needed most was a dependable method for simply signing documents electronically and this platform delivered perfectly without any fuss. The layout feels natural and given how capable and speedy it is, the accessibility and bang-for-your-buck are really excellent.

Cons

If I were to point out something that could be improved, having clearer, easier-to-find documentation or explicit reassurance about data privacy and confidentiality would help. I do trust the platform, yet more prominent explanations of its security measures would give me additional peace of mind when I'm uploading very sensitive files during high-risk situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EI

Evgueni I.

Not Specified, N/A employees

5.0
December 2025

simplest and most convenient tool

Pros

I've tried several electronic signature services and it has been by far the simplest and most convenient. It's easy to navigate and helps me keep all my documents organized together in a single location.

Cons

One feature I'd love to see added to this tool is Google Drive integration, so I could import draft files from Drive into Signwell and then export the completed, signed documents back to my Drive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Not Specified, N/A employees

5.0
December 2025

excellent value and easy to use tool

Pros

Personally I feel this offers excellent value for money, is incredibly easy to use and very easy to work with, so I would definitely recommend it as the best product I have seen.

Cons

Although it's not approved by iA Financial I find it works well with other providers and is very easy to use, so in my experience it's still a good option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

L

Lindsey

Hospitality, 1-10 employees

More than a year

4.0
September 2025

A huge time-saver

Pros

I really value being able to save document templates for repeated use, establish a specific signing sequence and track the progress of every file we send out.

Cons

For people who like to handle their paperwork from their phone, it is a bit of a downside that SignWell does not have a dedicated mobile application right now.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JJ

John Joseph

Alternative Medicine, 1-10 employees

More than a year

1.0
September 2025

the search is useless

Pros

The signing process is very simple and creating templates was simple.

Cons

I noticed that the search function does not let you look up a signer by their last name and the email alerts do not include their name either. This makes it tough to manage a large volume of contracts as you cannot easily track who has signed or locate finished documents.

Rating Distribution

Ease of use

3

Value for money

6

Customer Support

3

Functionality

3

A

Aaron

Online Media, 1-10 employees

Less than 6 months

4.0
September 2025

Incredibly simple and user-friendly

Pros

SignWell's interface is incredibly user-friendly. I can send out contracts quickly and without any hassle. Every tool on the platform is straightforward and easy to understand.

Cons

My main issue is the monthly limit on how many contracts I can get signed. I am restricted by my current subscription and would really like access to more advanced tools.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Roy

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
September 2025

Simple, effective and excellent value

Pros

This service provides excellent value. Uploading PDFs and preparing them for signatures is also a quick and effortless process.

Cons

It is pretty basic and is not the most feature-rich option for signing PDFs out there but honestly, it still does everything I need it to.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

M

Milena

Construction, 1-10 employees

More than a year

5.0
September 2025

Effortless to use with great support

Pros

Getting signatures on important documents is very easy with this tool. The features are also very useful for the price and the support team is very helpful for both us and our clients.

Cons

We occasionally run into an issue where the signing links get filtered into our clients spam folders, so we have to give them a heads-up to check there so nothing gets overlooked.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

R

Rashvinder

Accounting, 1-10 employees

Less than a year

4.0
August 2025

Reliable and fairly priced

Pros

The pricing is very fair for unlimited document sending. I plan to keep using it long-term and the team is always quick to respond.

Cons

There is no option to download multiple files at once which would be helpful. I also sometimes run into minor issues while trying to edit and send a document out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

W

Wenghui

Real Estate, 1-10 employees

Free Trial

4.0
August 2025

Great features and customer service

Pros

All the features are clear-cut and simple to operate. Plus I like that they provide a free trial and competitive rates, backed by excellent customer support.

Cons

When a document is cancelled, the system does not tell us. It also keeps sending reminder emails to people who have not signed it yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Duncan

Consumer Services, 1-10 employees

Less than 6 months

4.0
August 2025

A must-have tool for small businesses

Pros

For operating a cleaning business, I rely on this for service agreements and employee offer letters. The experience has been flawless. The free version is great, though I will likely upgrade since I am reaching its usage limit. Moreover saving my frequently used service agreement as a template has been a huge time-saver too.

Cons

It would be awesome if they could add color-coding to distinguish between different signers. Also a few more field options would be great too like having separate boxes for first and last names instead of just a general text field.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Erika

Mental Health Care, 1-10 employees

Free Trial

5.0
August 2025

perfectly simple and easy from start to finish

Pros

this platform was remarkably user friendly and simple to use. Overall it is a great deal and I really like having the chance to test it out with the free trial first.

Cons

I am trying to think of a complaint but I genuinely cannot! The whole process was smooth from start to finish and completely met my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10