Total 1337 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NA

Nicole A.

Human Resources, 1-10 employees

Free Trial

5.0
July 2024

Same-day contract execution, simple to use

Pros

This tool was incredibly easy to work with! I managed to send and complete execution of a contract with a client on the very same day.

Cons

At this point I haven't found any features I dislike about this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Chris C.

Computer Software, 1-10 employees

Free Trial

5.0
July 2024

User-friendly with valuable free tier

Pros

I love how user-friendly it is and the free tier gave me great value compared to other similar services I've tried.

Cons

We haven't run into any issues so far it fits our workflow and covers everything we need at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SW

Shirley W.

Education Management, 500+ employees

Free Trial

5.0
July 2024

Simple and effective for document signing

Pros

I've found this tool incredibly simple to use and really effective in getting the job done.

Cons

So far I haven't come across any drawbacks or issues with this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LE

Luke E.

Computer Software, 1-10 employees

Free Trial

5.0
July 2024

aligned and cost-effective tool

Pros

When I first tried this tool it was because their generous free plan caught my eye and as I used it I found the interface to be very simple and aligned while costing me much less overall.

Cons

I do wish the app would auto-place signatures, it's not automatic right now, whereas services like DocuSign and PandaDoc will drop in signature, date and other fields into a PDF with a single click. The mobile experience could also be better, it's far from awful but not outstanding. Overall I still think it's great software, just with those couple of minor annoyances.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

LA

Lorinda A.

Non-Profit Organization Management, 11-50 employees

Free Trial

4.0
July 2024

Multiple signatories handled effortlessly

Pros

I like being able to sign and send to multiple signatories myself.

Cons

I find the other company's app easier to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KL

Kira L.

Real Estate, 1-10 employees

Free Trial

5.0
July 2024

reasonably priced tool

Pros

Using it feels easy to me and I find the price reasonable compared to similar products.

Cons

Wish it connected with the other tools I rely on for real estate transactions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LD

Leo d.

Marketing and Advertising, 1-10 employees

Free Trial

5.0
July 2024

quick setup, ready for signing in minutes

Pros

I really appreciated how easy it is to use and that I'm able to put together a document ready for signing in just minutes.

Cons

Honestly I can't think of any real downsides or complaints about this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZT

Zuzana T.

Health, Wellness and Fitness, 11-50 employees

Free Trial

5.0
July 2024

electronic signatures with templates

Pros

What I like is the electronic signature capability, being able to send items to multiple people and the included templates.

Cons

I don't have any complaints right now, I just haven't used it extensively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Jacob S.

Legal Services, 1-10 employees

Free Trial

5.0
July 2024

free plan saves time in critical situations

Pros

As a paralegal at my office, the free plan from this tool has genuinely been a lifesaver. Our usual workflow has clients print, sign, scan, then email documents but every once in a while someone absolutely must sign electronically. When deadlines are tight, a digital signature can be the difference between meeting a cutoff or missing it. Clients are often traveling, don't have access to a printer, or can't reach a computer and for those odd situations the free tier has made handling signatures so simple and reliable. I really appreciate having it available.

Cons

Honestly I have zero complaints. The app meets my needs completely and I'm actually thinking about paying to upgrade because it's been so useful. I tried DocuSign before but I worry about their data security and they bombard me with far too many emails. Compared to that, this tool has been a much smoother, less intrusive experience overall and it ticks every box I need for reliable e-signatures.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

Jack H.

Information Technology and Services, 1-10 employees

Free Trial

5.0
July 2024

clear and simple navigation

Pros

I appreciate the free trial and setting it up was really easy. The audit trail is clearly organized and simple to navigate and the 'Opened by' indicator is especially handy for confirming that people have genuinely opened the document.

Cons

I'm not crazy about the UI it feels a bit clunky and I think the sign-up flow could be a touch smoother and more polished.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AF

Amanda F.

Wholesale, 101-500 employees

Free Trial

5.0
July 2024

Simplifies sending documents to customers

Pros

As a salesperson, it simplifies sending documents to my customers so I can share files quickly and without any hassle.

Cons

I haven't had any complaints so far, everything's been great! I genuinely like the service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD

Aniesha D.

Not Specified, 101-500 employees

Free Trial

5.0
July 2024

easy and simple to use

Pros

After I got the hang of it, I found it easy and simple to use.

Cons

Finding out how to send items was confusing at first, it still took me around five minutes to sort it out, even while following the guided tour.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AO

Andy O.

Information Technology and Services, 1-10 employees

Free Trial

5.0
July 2024

Ideal for sending paperwork to prospects

Pros

This app suits my purposes: I use it to send paperwork to prospects so they can look it over and sign it.

Cons

Recently I received an email from this service saying that if I posted a review they would give me a free year of their basic paid plan. As someone running a tiny business on a very tight budget, that offer is incredibly appealing and I intend to accept it. Still, I don't love the idea of what looks like incentivized reviews in general. It feels a bit hypocritical, pot calling the kettle black since I'm agreeing to write the review myself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ

Sagar J.

Media Production, 1-10 employees

Free Trial

5.0
July 2024

convenient and simple e-signature capture

Pros

I find this app makes capturing e-signatures easy. It's very simple and simple to navigate which helped me since I hadn't used similar solutions before now.

Cons

My take: the template feature is useful but could use improvements for creating new templates.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

PR

Paul R.

Not Specified, 1-10 employees

Free Trial

4.0
July 2024

Reliable platform

Pros

I've found this e-signature platform to be genuinely useful and reliable. Its great API lets me automate a lot of our workflows and routine tasks, saving time and reducing manual effort.

Cons

My main complaint is the pricing, it's not particularly inexpensive especially as the volume of documents I need to manage grows.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

ET

Elizabeth T.

Marketing and Advertising, 1-10 employees

Free Trial

5.0
July 2024

Remote signing made effortless

Pros

This is fantastic. My customers are out of state but they were able to sign the contract remotely and I know there won't be any issues.

Cons

Nothing to complain about, everything is fine sometimes I email my contracts and my customers print them, sign them and send them back. For me this works perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IJ

Iftikhar J.

Business Supplies and Equipment, 101-500 employees

Free Trial

5.0
July 2024

fast setup and user-friendly experience

Pros

Setting it up was incredibly easy, I signed up and sent an e-sign request in under two minutes so the overall experience felt very user-friendly and fast.

Cons

I haven't had an opportunity to try the mobile app yet and I think it would be much more convenient if I could complete everything directly through the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MS

Monique S.

Architecture & Planning, 1-10 employees

Free Trial

5.0
July 2024

Simple document sending with alerts

Pros

What I really appreciate is how simple it is to send documents to my client and I also get alerts when the document has been signed.

Cons

Honestly don't have any complaints when it comes to using SignWell so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

XB

Xander B.

Health, Wellness and Fitness, 1-10 employees

Free Trial

5.0
July 2024

quick, user-friendly, and budget-friendly tool

Pros

I'm happy that it's quick and user-friendly and it's budget-friendly for people running small or new businesses.

Cons

It could present a more polished, professional appearance but personally I prefer sticking to black-and-white colors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Sandy B.

Alternative Medicine, 1-10 employees

Free Trial

5.0
July 2024

great pricing

Pros

The app is super simple to operate and the price is excellent. I definitely recommend it.

Cons

I haven't found any issues so far. The product has performed really well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10