Total 1337 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EHY

eng Heng Y.

Not Specified, 1-10 employees

Free Trial

5.0
April 2024

effortless templates

Pros

Using it is effortless I really like the templates and how easily I can see who's viewed and who's signed, etc.

Cons

There's nothing to complain about I really love the product and it's worked great for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GK

Gina K.

Not Specified, 1-10 employees

Free Trial

5.0
April 2024

Very user-friendly and smooth transactions

Pros

Overall I found the app very user-friendly and my entire transaction went through completely smoothly!

Cons

Honestly I can't come up with any complaints everything worked easily for me!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZD

Zander D.

Professional Training & Coaching, 1-10 employees

Free Trial

5.0
April 2024

ease of use and low price won me over

Pros

The ease of use and the affordable price point really won me over. I was searching for an alternative to DocuSign and feel like I've finally found it.

Cons

I haven't come across anything I dislike yet the app is easy to use and handles all the features I require.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BT

Bradley T.

Not Specified, 1-10 employees

Free Trial

5.0
April 2024

User-friendly and effective for contracts

Pros

I've found it very user-friendly and highly effective for preparing and signing contracts.

Cons

Honestly I can't think of anything negative it was a really great system to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexis

Computer Software, 1-10 employees

Free Trial

5.0
April 2024

easy sending with ready-made templates

Pros

I appreciate how easy it is for me to send documents for signatures by relying on ready-made templates.

Cons

For me getting the hang of it wasn't always easy at the beginning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WI

Wael I.

Legal Services, 1-10 employees

Free Trial

5.0
April 2024

simple interface with drag-and-drop and real-time tracking

Pros

Having used SignWell I'm genuinely impressed with its overall performance. Because I frequently need to process and finalize documents quickly, this tool has really simplified my day-to-day workflow. The SignWell interface feels simple and easy to move around so even if someone is using it for the first time, they won't be lost. Uploading files, placing signature fields and sending them off to recipients is a smooth and time-saving routine. I especially love the drag-and-drop capability since it cuts down on repetitive steps. Another big plus is being able to monitor document status in real time, I can tell exactly when a file is opened and completed which makes it much easier for me to track deadlines and plan any necessary follow-ups.

Cons

I noticed SignWell doesn't provide a very detailed signature certificate, I would prefer more comprehensive verification information about who signed and when.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CP

Chris P.

Marketing and Advertising, 1-10 employees

Free Trial

4.0
April 2024

simple to use, free plan features appreciated

Pros

I find it easy to use and appreciate the many features included for someone on the free plan. There's also a easy path to upgrade to a paid subscription that feels like good value.

Cons

Not much to complain about though I do wish that branding options were available on the free tier but I understand you can't include everything!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JR

Jonathan R.

Not Specified, 1-10 employees

Free Trial

5.0
April 2024

easy setup and quick returns

Pros

Setting it up and sending the document was easy and I got it back quickly after the recipient signed.

Cons

Having only recently started using SignWell I haven't run into anything I dislike so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RL

Ronan L.

Legal Services, 1-10 employees

Free Trial

5.0
April 2024

effective and extremely easy for signatures

Pros

I've found SignWell to be an effective and extremely easy-to-use platform for handling signatures and managing documents and I'm genuinely very pleased with how easy it is.

Cons

So far I have no criticisms to offer it's been simple and effective for everything I've needed it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AJD

Allysa Joan d.

Not Specified, 1-10 employees

Free Trial

5.0
April 2024

easy access with alerts on recipient actions

Pros

I find it really easy to access and it alerts me when the recipient has viewed the document and completed the signature.

Cons

Whenever I download the PDF I always end up with an extra blank page appended at the end.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Oscar

Computer Software, 101-500 employees

Free Trial

5.0
April 2024

incredibly easy, clear, user-friendly

Pros

I find the tool incredibly easy to use for authenticating documents and signing them, with clear, accessible and user-friendly visualizations.

Cons

I've noticed the tool's pricing can be steep for some users, offering a student discount or similar could make it more affordable and attract more end users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

C

Carole

Marketing and Advertising, 1-10 employees

More than a year

5.0
April 2024

easy for me and clients

Pros

Whether I'm using it myself or introducing clients and partners to it, this easy yet compliance-focused product is exactly what I've been looking for.

Cons

I can't point to any specific drawbacks I've relied on this tool consistently for more than three years without faceing major problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Blake

Marketing and Advertising, 1-10 employees

Free Trial

5.0
April 2024

Price-friendly compared to competitors

Pros

Price is what I like best about SignWell. It's far cheaper than competitors.

Cons

The interface isn't as simple as I expected. Still given the price I don't see it as a big issue or something that prevents me completing tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SA

Steven A.

Not Specified, 1-10 employees

Free Trial

5.0
April 2024

simple to use, affordable pricing

Pros

I really like that it's so simple to use and comes with such affordable pricing

Cons

There isn't anything I disliked about using SignWell

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RJ

Ryan J.

Not Specified, 1-10 employees

Free Trial

5.0
April 2024

easy, free plan handled needs

Pros

I found it really easy to use and since I stuck with the free plan it handled my immediate problem while keeping costs down.

Cons

When I tried to have my wife sign her portion of the document it wouldn't let us because everything was still tied to my account. It took me about five minutes to figure out what was happening and honestly I wish the app made that restriction clearer from the start. A simple label or a note in parentheses saying 'This must be under the signer's account' would have saved us time. My main point is that if you're using SignWell together in the same room as a quick, paper-saving digital option, to avoid printing, scanning and emailing back and forth, you'll want a much easier way for both people to sign on the spot. We were trying to use it as a convenient in-person signing tool and that account limitation just added extra issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kristin

Leisure, Travel & Tourism, 1-10 employees

Free Trial

5.0
April 2024

No client login needed

Pros

First what I really appreciate is that my clients never have to sign up for an account or log in just to sign documents that makes everything so much easier for them. Second I'm genuinely pleasantly surprised by how simple building a signing document is I worried it would be a issue but it wasn't. All I do is upload the file and drag the right icons to mark where people should initial or sign.

Cons

As a small business owner I find the $8-per-month price for the entry paid tier pretty steep. Compared to the big-name competitors it feels costly up front but honestly I think the features and convenience justify the cost.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L

Lee

Not Specified, 1-10 employees

Free Trial

5.0
April 2024

Three free docs per month....

Pros

What I really appreciate is that the service gives me three free signed documents each month, I can upgrade if I need more but I'm not pressured into paying for a plan I might only use occasionally.

Cons

Once I accidentally sent the document to the wrong email address and didn't know how to just change the recipient address and resend it I ended up having to start the entire process over.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LK

Laurie K.

Marketing and Advertising, 1-10 employees

Free Trial

5.0
April 2024

Clean layout and easy navigation

Pros

I'm really impressed by the clean, attractive layout and how easy everything is to navigate, it's fantastic that there's a great free tier I can test before committing.

Cons

One thing I'd like is the ability to generate a shareable link on the free plan, also, when I upload my signature it appears rather small so I'd appreciate an option to make those signatures a little larger.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

V

Viola

education Management, 1-10 employees

Free Trial

5.0
April 2024

User-friendly and feature-packed

Pros

What i like is signwell's usability, it's very user-friendly, packed with features and I was able to get started right away.

Cons

At this point I haven't come across anything about signwell that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ

Stephanie J.

Legal Services, 1-10 employees

Free Trial

5.0
April 2024

simple, polished and professional design

Pros

I've found the app extremely simple and easy to navigate and I think the visual design is polished and professional.

Cons

So far I haven't found any problems using SignWell, nothing has gone wrong for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10