Total 1337 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

simple and reliable tool

Pros

Using it is easy and I understand it, no glitches

Cons

I wish it cost less for occasional users

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SB

stachia b.

Individual & Family Services, 1-10 employees

Free Trial

5.0
February 2024

affordable quick navigation

Pros

I find the interface easy to navigate which helps me get things done quickly and it's very affordable.

Cons

Haven't used it enough to judge fully but I'm keen to explore more of its capabilities soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Anthony b.

Not Specified, 1-10 employees

More than a year

5.0
February 2024

Dependable great value

Pros

For me it's simple to use, very quick, consistently dependable and offers excellent value for the price.

Cons

I genuinely can't find anything about this software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Justin

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

Paperless legal contracts

Pros

This app makes it easy to send contracts to homeowners and obtain legally binding signatures so I no longer need to rely on printed paper copies or meet people in person.

Cons

So far I can't find anything I dislike about it, from my perspective it's a fantastic business tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SF

Scott F.

Not Specified, 1-10 employees

Free Trial

4.0
February 2024

Outstanding human support

Pros

One of the things I appreciate most about this tool (among many) is the customer support and it wasn't handled by just any support rep but by the customer support at the company. I had several questions about how things worked when I was first evaluating the product, questions that mattered for my decision and I was pleasantly surprised to get an email from the support of this tool which answered everything I needed, complete with screenshots and helpful suggestions. The speed of the response was remarkable. In an era when automated bot replies dominate, it was such a relief to be able to reach a real person who could walk me through things. As for the software itself, the interface is incredibly easy. Anyone who's used the pricier document-signing platforms will find this much easier to pick up. There are plenty of useful features and each option includes helpful tips so you can understand what each choice does. That gives me peace of mind knowing I'm using a great product that helps my business appear professional to my clients. It also boosts my confidence when I present proposals and interact with prospects, helping maintain a professional image online.

Cons

If I notice something I don't like about it, I'll definitely let you know soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SV

Sue V.

Hospital & Health Care, 101-500 employees

Free Trial

4.0
February 2024

affordable complete solution

Pros

This is a fantastic product that doesn't charge too much, it handles everything I require and provides great features based on the plan I pick.

Cons

Honestly I haven't found a single thing I don't like about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shannon

Hospital & Health Care, 1-10 employees

Free Trial

5.0
February 2024

great for small business signing

Pros

For my small business, this tool is really easy to navigate and it's very affordable even on a tight budget.

Cons

I've been unable to find or view the legal chain-of-custody validation details and while I might be missing something on my end, I wish that information were made clearer and easier to locate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vivette

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

easy setup for all signers

Pros

I found the setup extremely easy and every party was able to sign without any issues whatsoever.

Cons

So far I haven't found any problems, the software feels really simple and does exactly what it promised.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB

Christopher B.

Professional Training & Coaching, 1-10 employees

Free Trial

5.0
February 2024

affordable with zapier integration

Pros

Okay so..... I'm pleased with how affordable it is and I found the setup pretty easy, plus I can hook it up to Zapier which I find really handy.

Cons

A couple of bugs did interfere with my use and caused some frustration at first but customer support stepped in and helped me get them resolved quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FN

Fay N.

Professional Training & Coaching, 1-10 employees

Free Trial

5.0
February 2024

Clean and simple design

Pros

I really like the clean aesthetic, how well it works and how easy it is to use.

Cons

Can't think of any real drawbacks so far. The only feature I'd personally want added is an option to schedule reminders in advance for specific dates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cameron

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

easy crm-integrated signing

Pros

Getting started was easy for me. I really appreciate how in-person signing works with the Close CRM integration.

Cons

I had trouble figuring out how to use the API and how it ties into the Close CRM integration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

W

William

Individual & Family Services, 1-10 employees

Free Trial

5.0
February 2024

simple yet great features

Pros

I've found the features to be great and very simple to put into practice.

Cons

To be honest I can't really pinpoint any real downsides so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IN

Isa N.

Not Specified, 101-500 employees

Free Trial

5.0
February 2024

easy and issue-free workflow

Pros

What I really appreciate is how simple and user-friendly it feels so I don't have to jump through countless hoops.

Cons

I haven't used it enough yet to have any criticism.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

elizabeth

Professional Training & Coaching, 1-10 employees

Free Trial

4.0
February 2024

Powerful document signing

Pros

I appreciate how easy yet powerful this app is. It aligns sending and signing client agreements plus other legal paperwork smoothly with ease.

Cons

Honestly the platform's design feels clunky and dated and I'm concerned my clients will view it as unprofessional compared to modern and noticeably sleeker CRM platforms like HoneyBook and Dubsado.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

CA

Carlos A.

Outsourcing/ Offshoring, 1-10 employees

Free Trial

4.0
February 2024

feature-rich free tier

Pros

The freemium tier feels surprisingly full-featured and I find the app easy to navigate with a clean, attractive UI.

Cons

I ran into several limitations while using it: I couldn't make certain edits once a document was already in progress and the workflow required me to save contacts before initiating the signing routine. There also didn't seem to be a way to prefill or finalize form fields ahead of time. Admittedly some of these problems could stem from my own unfamiliarity but since I couldn't figure them out, I assume the app lacks those capabilities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

John

Marketing and Advertising, 1-10 employees

Free Trial

5.0
February 2024

fast client signature collection

Pros

For me this tool is incredibly easy and makes collecting client signatures on NDAs, contracts and work orders really simple. The interface feels simple and my clients usually sign quickly through the tool's email prompts and interface.

Cons

I'd really appreciate having more integrations with other business tools, plus additional editing features to customize documents further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Richard

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

Quick signature placement

Pros

Setup is really easy and I could quickly figure out where to add signatures and manage them.

Cons

Not sure where the document trail is or how to check the current status of people's signatures and I'd really appreciate automatic emails being sent to keep me updated on each signature's progress and overall status.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BT

Beth T.

Professional Training & Coaching, 1-10 employees

Free Trial

4.0
February 2024

flexible yet simple setup

Pros

For me this tool doesn't involve any complicated setup to begin using it. I can customise virtually everything, yet it's great that I can also jump in straight away without fuss. Its simplicity makes for a user-friendly experience and I really like how easy it is to work with the basic components.

Cons

In my experience the setup steps require a fair amount of time to fine-tune and get optimised for my needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

I

Ian

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

Comparable to docusign

Pros

Having used similar services while working as a realtor, I find this tool includes all the core features needed for signing documents and feels very comparable to DocuSign based on my experience.

Cons

Haven't run into any major downsides so far but I would really appreciate a dedicated mobile app to make signing and managing documents on the go more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ELB

eMMA LOUISe B.

Legal Services, 1-10 employees

Free Trial

5.0
February 2024

easy mobile-friendly signing

Pros

I find it easy, simple, quick and very easy for my clients to use on both desktop and mobile.

Cons

Having used other competing services before and faced many issues, I'm not worried about this product at all because it's performing amazingly and is incredibly easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10