SignWell Reviews
Total 1337 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars13%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Free Trial
“simple and reliable tool
Pros
Using it is easy and I understand it, no glitches
Cons
I wish it cost less for occasional users
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
stachia b.
Individual & Family Services, 1-10 employees
Free Trial
“affordable quick navigation
Pros
I find the interface easy to navigate which helps me get things done quickly and it's very affordable.
Cons
Haven't used it enough to judge fully but I'm keen to explore more of its capabilities soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony b.
Not Specified, 1-10 employees
More than a year
“Dependable great value
Pros
For me it's simple to use, very quick, consistently dependable and offers excellent value for the price.
Cons
I genuinely can't find anything about this software that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Not Specified, 1-10 employees
Free Trial
“Paperless legal contracts
Pros
This app makes it easy to send contracts to homeowners and obtain legally binding signatures so I no longer need to rely on printed paper copies or meet people in person.
Cons
So far I can't find anything I dislike about it, from my perspective it's a fantastic business tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott F.
Not Specified, 1-10 employees
Free Trial
“Outstanding human support
Pros
One of the things I appreciate most about this tool (among many) is the customer support and it wasn't handled by just any support rep but by the customer support at the company. I had several questions about how things worked when I was first evaluating the product, questions that mattered for my decision and I was pleasantly surprised to get an email from the support of this tool which answered everything I needed, complete with screenshots and helpful suggestions. The speed of the response was remarkable. In an era when automated bot replies dominate, it was such a relief to be able to reach a real person who could walk me through things. As for the software itself, the interface is incredibly easy. Anyone who's used the pricier document-signing platforms will find this much easier to pick up. There are plenty of useful features and each option includes helpful tips so you can understand what each choice does. That gives me peace of mind knowing I'm using a great product that helps my business appear professional to my clients. It also boosts my confidence when I present proposals and interact with prospects, helping maintain a professional image online.
Cons
If I notice something I don't like about it, I'll definitely let you know soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sue V.
Hospital & Health Care, 101-500 employees
Free Trial
“affordable complete solution
Pros
This is a fantastic product that doesn't charge too much, it handles everything I require and provides great features based on the plan I pick.
Cons
Honestly I haven't found a single thing I don't like about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Hospital & Health Care, 1-10 employees
Free Trial
“great for small business signing
Pros
For my small business, this tool is really easy to navigate and it's very affordable even on a tight budget.
Cons
I've been unable to find or view the legal chain-of-custody validation details and while I might be missing something on my end, I wish that information were made clearer and easier to locate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vivette
Not Specified, 1-10 employees
Free Trial
“easy setup for all signers
Pros
I found the setup extremely easy and every party was able to sign without any issues whatsoever.
Cons
So far I haven't found any problems, the software feels really simple and does exactly what it promised.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christopher B.
Professional Training & Coaching, 1-10 employees
Free Trial
“affordable with zapier integration
Pros
Okay so..... I'm pleased with how affordable it is and I found the setup pretty easy, plus I can hook it up to Zapier which I find really handy.
Cons
A couple of bugs did interfere with my use and caused some frustration at first but customer support stepped in and helped me get them resolved quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fay N.
Professional Training & Coaching, 1-10 employees
Free Trial
“Clean and simple design
Pros
I really like the clean aesthetic, how well it works and how easy it is to use.
Cons
Can't think of any real drawbacks so far. The only feature I'd personally want added is an option to schedule reminders in advance for specific dates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cameron
Not Specified, 1-10 employees
Free Trial
“easy crm-integrated signing
Pros
Getting started was easy for me. I really appreciate how in-person signing works with the Close CRM integration.
Cons
I had trouble figuring out how to use the API and how it ties into the Close CRM integration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Individual & Family Services, 1-10 employees
Free Trial
“simple yet great features
Pros
I've found the features to be great and very simple to put into practice.
Cons
To be honest I can't really pinpoint any real downsides so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Isa N.
Not Specified, 101-500 employees
Free Trial
“easy and issue-free workflow
Pros
What I really appreciate is how simple and user-friendly it feels so I don't have to jump through countless hoops.
Cons
I haven't used it enough yet to have any criticism.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
elizabeth
Professional Training & Coaching, 1-10 employees
Free Trial
“Powerful document signing
Pros
I appreciate how easy yet powerful this app is. It aligns sending and signing client agreements plus other legal paperwork smoothly with ease.
Cons
Honestly the platform's design feels clunky and dated and I'm concerned my clients will view it as unprofessional compared to modern and noticeably sleeker CRM platforms like HoneyBook and Dubsado.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Carlos A.
Outsourcing/ Offshoring, 1-10 employees
Free Trial
“feature-rich free tier
Pros
The freemium tier feels surprisingly full-featured and I find the app easy to navigate with a clean, attractive UI.
Cons
I ran into several limitations while using it: I couldn't make certain edits once a document was already in progress and the workflow required me to save contacts before initiating the signing routine. There also didn't seem to be a way to prefill or finalize form fields ahead of time. Admittedly some of these problems could stem from my own unfamiliarity but since I couldn't figure them out, I assume the app lacks those capabilities.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
John
Marketing and Advertising, 1-10 employees
Free Trial
“fast client signature collection
Pros
For me this tool is incredibly easy and makes collecting client signatures on NDAs, contracts and work orders really simple. The interface feels simple and my clients usually sign quickly through the tool's email prompts and interface.
Cons
I'd really appreciate having more integrations with other business tools, plus additional editing features to customize documents further.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Richard
Not Specified, 1-10 employees
Free Trial
“Quick signature placement
Pros
Setup is really easy and I could quickly figure out where to add signatures and manage them.
Cons
Not sure where the document trail is or how to check the current status of people's signatures and I'd really appreciate automatic emails being sent to keep me updated on each signature's progress and overall status.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Beth T.
Professional Training & Coaching, 1-10 employees
Free Trial
“flexible yet simple setup
Pros
For me this tool doesn't involve any complicated setup to begin using it. I can customise virtually everything, yet it's great that I can also jump in straight away without fuss. Its simplicity makes for a user-friendly experience and I really like how easy it is to work with the basic components.
Cons
In my experience the setup steps require a fair amount of time to fine-tune and get optimised for my needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ian
Not Specified, 1-10 employees
Free Trial
“Comparable to docusign
Pros
Having used similar services while working as a realtor, I find this tool includes all the core features needed for signing documents and feels very comparable to DocuSign based on my experience.
Cons
Haven't run into any major downsides so far but I would really appreciate a dedicated mobile app to make signing and managing documents on the go more convenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
eMMA LOUISe B.
Legal Services, 1-10 employees
Free Trial
“easy mobile-friendly signing
Pros
I find it easy, simple, quick and very easy for my clients to use on both desktop and mobile.
Cons
Having used other competing services before and faced many issues, I'm not worried about this product at all because it's performing amazingly and is incredibly easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10