Total 1337 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

Asim R.

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

excellent service experience

Pros

I've received excellent service and I'm extremely happy to be using this tool.

Cons

From my experience the follow-up process has been great, as the system consistently nudges all parties to get documents signed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LD

Lynda D.

Consumer Services, 1-10 employees

Free Trial

5.0
February 2024

flexible drag and drop fields

Pros

Setting it up was incredibly simple and I really like that I can drag every field into my own document, resize each one and tag who's supposed to fill them out!

Cons

I did overlook the detail that the free trial allows only three sends per month but after testing it once, I was lucky enough to still have two sends left for my actual document.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Raj

Information Technology and Services, 500+ employees

Free Trial

5.0
February 2024

Convenient workplace signing

Pros

it is convenient and highly functional in my workplace.

Cons

For me there really aren't any drawbacks, every feature I need is included and works well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mental Health Care, 1-10 employees

Free Trial

5.0
February 2024

Paperless stress-free signing

Pros

This change has made signing official papers far easier and much less stressful. I now save time and avoid wasting paper.

Cons

Up to this point I haven't run into anything negative with the product at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK

Shelby K.

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

affordable secure e-signatures

Pros

I get a smooth signing process thanks to its simple interface. Reminders and alerts keep me posted about signer activity and strong security measures give me confidence that my documents are safe. Sending documents to several signers is simple. Also, the pricing for this service feels surprisingly budget-friendly next to others I've seen. All in all, this is my preferred solution for fast, secure e-signatures. I highly recommend it!

Cons

Personally I don't consider the lack of an in-app document history viewer to be a major issue. In my experience the tool makes up for that absence by sending prompt updates at every stage. It tells me when someone opens my file and notifies me the moment it gets signed so I never feel out of the loop. That proactive communication actually improves transparency and largely removes any worries I might have had about not being able to see the full history inside the interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vincent

Professional Training & Coaching, 1-10 employees

Free Trial

5.0
February 2024

fast and affordable tool

Pros

From my experience this tool was fast and easy to get up and running, particularly since it only needed a basic signature setup. I liked that there's a free tier that let me test everything out without committing or taking any risks and it even continues to allow a small number of signatures each month at no cost. The paid plan is reasonably priced and I really appreciate that, running a tiny one-person business, I don't require the complex enterprise features other vendors push, nor do I want to pay exorbitant fees for fairly simple contract review and signing.

Cons

At this stage I haven't run into any problems, I'm genuinely satisfied with how the tool performs and currently see no cause to file complaints or to switch services.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IR

Ivan R.

Not Specified, 101-500 employees

Free Trial

5.0
February 2024

easier tool than competitors

Pros

I've found it very easy to use and it's actually easier to navigate than the most popular competitor

Cons

For me the free version feels extremely limited compared to the competitor

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MY

Mei-Lee Y.

education Management, 11-50 employees

Free Trial

5.0
February 2024

easy interface

Pros

When I had to submit an electronically signed document for the second time, I found this website while searching and decided to give it a try. The interface was really easy to navigate and I appreciated that I could take it for a free trial beforehand which made the whole process stress-free.

Cons

So far I haven't come across any features or issues that bother me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shirleyann

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

simple for consent delivery

Pros

Using it is easy and gives me peace of mind when it comes to delivering consent without any fuss.

Cons

I really wish it were free haha but I understand why there's a price since it's a great product and I don't mind paying for the value.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

eric

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

Client-friendly contracts

Pros

I've found the interface really easy to use and my clients have no trouble signing contracts.

Cons

One thing I really miss is a strike-out (strike-through) feature, I feel it's essential for negotiating contracts and the DocuSign Realtor version already provides that capability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR

Robert R.

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

flexible and easy workflow

Pros

What really caught our attention at first was how simple the interface is, setting up documents felt effortless and we could easily send them to several signers at once. We were also pleasantly surprised by how forgiving the platform is when it comes to fixing mistakes in contact details. On top of that, being able to edit documents after they've been sent is something we genuinely appreciated.

Cons

The only downside is that we wish we'd discovered this tool sooner, that's the one regret we have.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ

Shane J.

Computer Software, 1-10 employees

Free Trial

5.0
February 2024

Quick tailored setup

Pros

Getting it set up was really simple which mattered a lot to me. They also offered a plan that matched my needs.

Cons

I can't find anything about this solution that I dislike. Since I'm not a power user with complicated requirements, I only expect it to work reliably and not demand lots of my time to configure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL

eva L.

education Management, 101-500 employees

Free Trial

5.0
February 2024

Clear tracking and alerts

Pros

This tool is fantastic and really simple to navigate. One feature I appreciate is that it retains the signers I add so I'm not retyping their details each time. I also like that the app clearly shows which documents remain pending versus which ones are finished. Plus I get notified by email the moment a signer opens a document which helps me stay on top of things.

Cons

My biggest issue is that I can't make edits once I've sent the document which is frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CR

Claire R.

Food & Beverages, 11-50 employees

Free Trial

5.0
February 2024

Instant easy onboarding

Pros

Signing up and getting the hang of this tool was incredibly easy, I'm up and running in no time.

Cons

So far I can't come up with any drawbacks or complaints about this tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Guy

Marketing and Advertising, 1-10 employees

Free Trial

5.0
February 2024

secure business signing

Pros

For my business, this app has been incredibly valuable, letting me have contracts and agreements signed swiftly and securely with both clients and partners. It offers excellent features, is easy to use and the customer support has been outstanding.

Cons

Honestly I can't think of anything I dislike about the platform, everything functions exactly as I'd expect it to and there are no issues I've found.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YR

Yahya R.

Accounting, 1-10 employees

Less than 6 months

5.0
February 2024

smooth client experience

Pros

Getting it installed and up and running was really simple and I haven't run into any problems, nor have my clients when they've used it.

Cons

Don't have anything negative to say it works exactly the way I'd expect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NP

NOeL P.

Not Specified, 1-10 employees

Free Trial

5.0
February 2024

familiar and easy layout

Pros

Setting it up was really simple and I found it easy to use, the layout felt very simple and familiar.

Cons

There wasn't much to complain about, I didn't really face any significant drawbacks though my usage was limited to simple signature tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kristi

events Services, 1-10 employees

Free Trial

5.0
February 2024

affordable docusign alternative

Pros

I find that it offers all the same features as DocuSign, yet it's far more affordable and simpler to use

Cons

So far I haven't discovered any issues if I come across one I'll update this review

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Luis

Wholesale, 1-10 employees

Free Trial

5.0
February 2024

faster paperless workflow

Pros

Honestly I've noticed a big boost in efficiency and speed when I use this tool: it lets me handle document signing quickly and without friction. As a result, I see transactions completing much faster, turnaround times shrinking and the whole workflow in my business running more smoothly. I can sign and process paperwork in a tiny fraction of the time it used to take with old-fashioned, manual methods. On top of that, I've also appreciated the cost savings and environmental benefits: switching to this system cuts down on the need for physical paperwork, printing and postage. That saves me money directly and supports sustainability goals by reducing paper use and it also helps me align with eco-friendly corporate social responsibility initiatives.

Cons

I haven't found any downsides so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lynda

Alternative Medicine, 1-10 employees

Free Trial

5.0
February 2024

Glitch-free client signing

Pros

it wasn't complicated and it performed really well for my clients so I didn't run into any glitches or confusing bits at all!!

Cons

Okay so.... I'm in NZ and we use day/month/year so the American date format threw me off, it would be great if the app let you change that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10