SignWell Reviews
Total 1337 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars13%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“efficient and simple for busy managers
Pros
As a busy manager, I find this app impressively efficient and simple to use which adds real value to my packed schedule.
Cons
Sometimes I find modifying documents a bit tough and not as easy or simple as I would like.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Tori S.
Small-Business, 11-50 employees
“effortless document setup
Pros
this tool has made it effortless for me to set up documents, have clients sign them and track completion. I can reuse templates and rely on email notifications when clients open documents, helping me know exactly when to follow up.
Cons
Honestly I can't point to many things I dislike about the platform so far. Everything that I've used feels very simple and easy. We also haven't received any feedback from clients saying they found it hard to navigate or complete their documents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amrita M.
Mid-Market, 500+ employees
“Budget-friendly with multi-user support
Pros
So far this tool has been a surprisingly budget-friendly option for handling electronic document signing compared with other tools I've tried. What really stands out to me is that I can add several people to sign or manage files without any additional fees. On top of that, I appreciate its automatic reminders that nudge people about documents still awaiting signatures.
Cons
I find the sign-up flow restrictive because it only supports signing in with a Google account as the social login choice which feels limiting. It would also be great if they introduced tools to let me edit documents and work with others live, enabling real-time collaboration.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Larry W.
Small-Business, 11-50 employees
“Multiple signatures made easy
Pros
I appreciate that we can easily have multiple people sign documents online and I can also check emails within the system.
Cons
For improvements I'm hoping the user interface and admin panel get a refresh and I'd like to see more native third-party integrations, right now we rely on Zapier to fill the gaps and although it's effective, it can become expensive.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Vinson L.
Small-Business, 11-50 employees
“simple and uncluttered workflow
Pros
Using this tool I've found its interface to be refreshingly uncluttered and really simple to navigate. All I do is upload the document, enter one or more email addresses for the people who need to sign, place the signature and any other necessary data fields, then press send. I only wish I had come across it earlier. It has simplified my contract-signing workflow so I can complete things much more quickly without needing a fax machine or even a scanner to sign agreements or contracts.
Cons
I can't think of any real drawbacks because the service delivers exactly what it promises.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicolas M.
Small-Business, 11-50 employees
“easy for all
Pros
I've discovered that it is everything I dislike least about signing tools, it completely avoids the usual messy technical overload. There's no digging through a heap of confusing configurations, anyone I share it with can pick it up without instructions, handle multiple signatures, track the validation steps and rapidly obtain the exact result they're after.
Cons
For me it's disappointing that this tool is only available in English. I hope the visible text stays very short and simple because if most of the interface is just a handful of brief phrases, then almost everyone I know should manage to use it without problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Drew H.
Small-Business, 11-50 employees
“Simple and easy to use
Pros
For me it's easy to use.
Cons
I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“effortless field addition for signatures
Pros
One thing I really like about it is how effortless it makes adding fields to documents so I can collect information and digital signatures.
Cons
Haven't found any problems with this tool so far which is a relief!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephen S.
Mid-Market, 500+ employees
“Proactive support and excellent service
Pros
In just a few days I saw them roll out new features that matched my requests. I'm impressed by how proactively they support users and by their outstanding customer service.
Cons
I haven't come across any issues so far the interface feels simple and easy for me to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Beaton M.
Small-Business, 11-50 employees
“easy mobile signature usage
Pros
I've found it really easy to use especially on my phone, where I can use the swipe gesture to draw and save my signature.
Cons
When I insert a PNG of my signature onto a document that has a different color, I really miss a blending control or a 'make background transparent' option because otherwise I get a visible discolored patch where the signature sits.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Small-Business, 11-50 employees
“control signing sequence with ease
Pros
Honestly this tool made it really easy for me to place fields for initials and signatures within a contract. The standout feature for me is being able to control the signing sequence so documents are completed in the exact order I need. It also sends an email notification to each person when it's their turn to sign and that automated reminder has been genuinely helpful.
Cons
At this point I don't have any complaints overall I'm pleased with the service and consider myself a happy customer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt G.
Small-Business, 11-50 employees
“easy document editing before signing
Pros
I appreciate that I can edit the document easily before I sign it which makes the whole process much smoother.
Cons
Honestly I don't have anything negative to say about this software, I'm genuinely pleased with how it works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anike L.
Small-Business, 11-50 employees
“attach multiple documents for convenience
Pros
It's really simple and simple to use so I felt comfortable navigating it from the first try. This tool lets me attach several documents in various file formats all at once for signatures which I found incredibly convenient. That capability saved me a lot of time by allowing me to collect all the required client signatures in one go rather than sending files separately.
Cons
I'd like this tool to offer HIPAA-level compliance and present clearer privacy statements before users e-sign documents since stronger privacy assurances would make me feel more secure when sharing sensitive information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michelle G.
Small-Business, 11-50 employees
“Single link for multiple signers
Pros
Using it has allowed me to get a proposal approved and then have a client sign it without having to juggle two separate applications. Before this, I had to stitch together different programs to finish the process. They recently released template links and that feature has saved me a ton of time. I had been looking for that convenience in some of the big-name tools and none of them offered it. Now I can send a single link out to several people and each person can complete their own personalized copy of the document. That comes in really handy when several stakeholders need to sign the exact same paperwork. I also like that the link can be embedded on a form or a webpage so a client can simply click and sign right there. It's incredibly easy. They also added a redirect after the form is completed so I can send clients to a custom landing page once they're done signing. That helps the onboarding flow keep moving instead of getting tangled up in back-and-forth emails. Since the company is run by the team behind Bidsketch, a proposal generation tool, I felt comfortable trusting them because they clearly understand this market and have great experience.
Cons
I really wish they would add HIPAA compliance especially now that template links and the option to select and send multiple templates at once are available. Having that security standard would make this tool so much more useful for me and for colleagues who work as insurance agents or in healthcare since we handle sensitive patient data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
L. P.
Small-Business, 11-50 employees
“fast proposal approval and e-signature
Pros
My team and I have relied on this tool for just over a year now. The e-signature tool is easy and lets us send proposals for deals and collect signatures fast. I got really pumped when I saw the recent round of improvements. One big plus is the ability to send clients to a URL after they sign which has been extremely useful because we can route them directly to our website's onboarding section. We also appreciate the new custom branding options, giving us that level of white-labeling makes the product feel much more like our own right now.
Cons
It's less a complaint and more a suggestion: I would like an option to manage several company profiles under a single login so when operating multiple businesses we could apply distinct custom branding for each one easily and easily.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fola A.
Small-Business, 11-50 employees
“easy for team approvals
Pros
About six months ago I began using this tool and I've been really pleased with how easy it is to send legal documents to the people I work with. The app lets me drop in text fields, date placeholders, initials and a variety of signature options across almost any file type, whether it's a .doc, .pdf, or Pages file. I've also been able to save documents as templates so I can reuse them for similar jobs later which saves time. On top of that, switching to this tool has cut down my reliance on printing and faxing which used to be a real hassle and eat up a lot of time. Best of all, this tool gives me control over the signing order and how many signatories are required for each document I send out.
Cons
Unless you're already using the templating feature placing all the different text boxes and signature widgets can be a real pain. For instance, the last file I sent required me to add roughly 20 text boxes and more than 12 initials (two per page) and manually positioning all of those was tedious. That brings me to a second, related problem: there's no built-in way to create or edit a document directly inside this tool, you must upload the original source file and then add every widget on top of it. That becomes a major headache when the source document has mistakes: after fixing the source you have to reupload the corrected file and start the whole process of adding your fields again. Despite these frustrations, I'm hopeful the developers will add in-app document editing in a future update so this tool can really shine.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Nathan W.
Small-Business, 11-50 employees
“Reusable templates and easy e-signing
Pros
I've found it easy to upload documents, build reusable templates and send polished, professional-looking emails to my clients. I rely on it for onboarding new clients, getting financial paperwork signed and handling various corporate formation documents. Since most document-signing tools focus on narrow feature sets, I really appreciate having a single, affordable platform that covers what I need and actually gets the job done.
Cons
For a doc signing tool it's pretty great overall I don't run into many problems though I'd like to see more API integrations to hook it into our other systems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Karl S.
Small-Business, 11-50 employees
“Professional onboarding
Pros
A really neat signature app has arrived recently. Digital signature features let businesses handle paperwork through the web. I have depended on similar services for years. When it showed up I was excited to give it a try. I liked it so much that I decided to cancel the other services I had been using previously.
Cons
One feature I asked for is a linkable document option so customers can sign directly. I made support aware of this request and they agreed it would be a useful addition. They told me it is on their roadmap to implement. Other than that I am a really happy camper.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“convenient and quick template creation
Pros
For me putting together templates for documents I use often is really easy and quick to do.
Cons
I wish it were easier for me to make changes to documents after I've already sent them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Steven G.
Small-Business, 11-50 employees
“Simple interface for proposals
Pros
I've used a bunch of eSignature services and for me this tool really stands out. The interface is simple and simple to navigate. I don't have to build proposals inside the app which makes it flexible when I draft proposals in Word or other formats and just need to collect signature fields and signatures.
Cons
I wish there was a more user-friendly way to sort signed files into folders or different directories with an improved layout. Right now my only option is to find documents using filter searches which feels limited.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9