Last Updated
Overview
Gather provides a comprehensive platform that streamlines funeral home operations, saving valuable time. While some users report time zones display issues, its all-in-one feature set and intuitive interface are highly praised. Ultimately, Gather's body tracking and deep family collaboration tools make it a compelling choice for modernizing deathcare services.
Overall Rating
Based on 19 users reviews
4.7
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Gather Specifications
- Case Management
- Document Management
- Client Management (CRM)
- Billing & Invoicing
What Is Gather?
Gather is a comprehensive management software designed specifically for the deathcare industry, including funeral homes, crematories, and mortuaries. It streamlines and modernizes daily operations, allowing professionals to manage their business from any device. The platform’s key functionalities, like its mobile-first case management system, improve team efficiency and collection rates. Meanwhile, the integrated artificial intelligence ‘(AI) Obituary Builder’ saves hours of work for both staff and grieving families, significantly enhancing the service experience during a difficult time.
Gather Pricing
The Gather pricing is tailored to the specific needs of each funeral home, consisting of a one-time activation payment and a monthly subscription.
Gather Integrations
The software supports integration with multiple systems and platforms, such as:
- QuickBooks
- Full-Circle Aftercare
Who Is Gather For?
Gather is ideal for a wide range of businesses in the deathcare industry, including:
- Funeral homes
- Cremation centers
- Mortuaries
- Trade businesses
- Pet cremation services
Is Gather Right For You?
Gather is an ideal solution for modern deathcare firms seeking to enhance operational efficiency, mitigate risk, and elevate the family experience. Its standout feature, the ‘KeepTrack™’ body tracking system, provides unparalleled peace of mind and serves as a powerful differentiator in a competitive market. The platform’s comprehensive, all-in-one design eliminates the need for multiple disparate systems, while its deep focus on family collaboration tools transforms the arrangement process into a supportive, streamlined experience. For businesses aiming to leverage technology for growth and reputation management, the software reflects a strategic investment.
Are you still not sure about Gather and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
Gather Features
Case Management
This central platform allows funeral directors to access and manage every case detail from any device, with over 75% of logins occurring on mobile. It includes an interactive digital showroom for presenting services, tools to improve payment collection, and automated, e-signable contract generation.
Body Tracking System
The platform’s ‘KeepTrack™’ system enhances chain of custody security and mitigates risk. It uses unique QR codes on tags to track a decedent's location and completed tasks. This provides a real-time digital whiteboard for the entire team to monitor progress and prevent mix-ups.
Obituary Builder
Gather features the first fully-integrated ‘AI Obituary Builder’ for the deathcare industry, reducing a multi-hour task to just minutes. The tool automatically imports over 50 data points from the case file and allows for real-time collaboration with families to create a personalized tribute.
Anaytics And Reporting
The Gather Analytics suite provides powerful business intelligence tools, allowing managers to generate unlimited custom reports from over 500 data points. This feature enables multi-location firms to spot trends, compare performance, and make data-driven decisions to foster growth and improve operations
Pros And Cons of Gather
Pros
All-in-one comprehensive solution
Enhances family collaboration
Accessible from any device
Cons
Limited video uploads on memorial page
Time zones display issues
Gather Reviews
Total 19 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars74%
4
Stars26%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Consumer Services, 11-50 employees
Less than 6 months
“Impressive setup”
Pros
We're not using the Gather product yet, but I'm really impressed with the set-up process they have in place. It requires our involvement every step of the way, and I'm expecting a smooth transition when our system is ready to go live. The team has been super patient with us, accepting revisions and making adjustments as each piece is put together. I love that we get to �test� each feature and document, giving feedback and asking for tweaks as we go. The playbook is super helpful, with weekly check-ins showing where we are in the process and what's been completed vs. what's next. I'm really looking forward to our first team training for even more in-depth guidance.
Cons
umm themes for the website's memory pages seem a little cartoonish, and there aren't as many options as we're used to. The workflows are taking some time to get used to. It's quite different for us and feels a little awkward (we're not fully functional yet, so we haven't used it exactly as intended).
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
9
Hospitality, 11-50 employees
Less than a year
“All-in-one solution”
Pros
Gather is everything we need. Before switching, I was paying five or six vendors separately for tasks that could all be handled within Gather. It's such a relief to have everything under one roof. I've been looking for this solution for years. Their graphics and interface are easy to use and look great.
Cons
The transition to new software is never fun, and it was a bit hard, but Gather was with us every step of the way and guided us through it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Less than 6 months
“Allows easy team access”
Pros
It's super easy for the entire team to access and it really helps with communication since we can check off tasks.
Cons
There are some delays in email responses to questions. The phone team is great, but they often defer to your "team" through email or phone, and it can be hard to reach them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Frequently Asked Questions
What language does Gather support?
The platform is primarily available in English.
Does Gather offer an API?
No, Gather software does not provide an API.
What other apps does Gather integrate with?
The software integrates seamlessly with various systems and platforms, including Full-Circle Aftercare and QuickBooks.
Does Gather have a mobile application?
No, Gather does not have a mobile app.
Who are the typical users of Gather?
Businesses within the deathcare industry, such as cremation centers, pet cremation services, mortuaries, trade businesses, and funeral homes, benefit from Gather features.
What types of pricing plans does Gather offer?
The platform’s pricing is customized for each funeral home, combining a one-time activation fee with a monthly subscription plan. You can also request a personalized Gather price quote now.
What level of support does Gather offer?
The software offers phone, chat, and email support.