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Overview

InTouch helps law firms manage cases efficiently with AI case management, client portals, and custom workflows. The platform reduces manual tasks and improves organization. Document extraction accuracy may vary with unusual formats; however, automated data handling and structured workflows ensure legal teams stay productive and focused. 

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Starting Price
Custom

InTouch Specifications

Case Management

Document Management

Client Management (CRM)

Billing & Invoicing

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What Is InTouch?

InTouch is a cloud-based legal case management platform designed for law firms of various sizes. It offers tools like document management, custom workflows, and client portals to simplify case handling. The platform helps firms reduce manual tasks, maintain organized records, and improve client communication. By supporting a wide range of practice areas, InTouch allows legal teams to manage cases more efficiently, reduce administrative stress, and focus on delivering quality legal services.

InTouch Pricing

InTouch offers flexible pricing based on the size of the firm and the features required. These plans are as follows:

  • Standard: $129/user/month
  • Premium: $165/user/month
  • Enterprise: Custom pricing
Request a personalized InTouch pricing quote for your business today!

Disclaimer: The pricing is subject to change.

InTouch Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the InTouch demo to learn more about its integration arrangements. 

Who Is InTouch For?

InTouch is ideal for a wide range of practice areas, including:

  • Commercial law
  • Conveyancing
  • Dispute resolution
  • Wills and probate

Is InTouch Right For You?

Seeking a legal case management solution that reduces manual work and improves client communication? InTouch offers AI-powered case management, automated document extraction, and customizable workflows, helping law firms stay organized and efficient. Its cloud-based platform provides secure client portals and complies with GDPR, ensuring sensitive case information is protected and regulatory requirements are met.

InTouch is trusted by Michelle O’Shea and Co, Evolve Law, and Parslows Jersey, and has received awards from Bold Legal Group and The Law Society.

Still not sure if InTouch is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.

InTouch Features

InTouch software uses AI to simplify everyday casework, responding to queries, supporting routine tasks, and searching case data intelligently. It helps legal teams write case-specific emails, summarize documents, and turn scanned materials into editable text, allowing lawyers to focus on progressing cases efficiently.

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The platform extracts data directly from documents, reducing manual entry and errors. InTouch ensures consistent and accurate case information across all matters. Legal teams can populate case files faster, review paperwork less, and create or update matters automatically, saving time and improving overall productivity.

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InTouch features a cloud-based conveyancing system that manages every stage of a property transaction. From initial quotes to completion, the platform consolidates processes into a single interface. Law firms can provide clients with faster, more efficient property services, ensuring smoother case progression and higher client satisfaction.

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The platform allows law firms to design workflows that match their specific processes. InTouch supports automated task assignments, reminders, and notifications. Teams can manage cases consistently, reduce bottlenecks, and maintain structured operations, helping legal professionals focus on high-value work without compromising accuracy.

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InTouch provides a secure client portal that allows clients to access real-time updates, documents, and forms. The platform improves transparency and communication between firms and clients. By reducing emails and calls, legal teams can dedicate more time to core legal work while keeping clients informed.

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Pros And Cons of InTouch

Pros

  • AI Case Management improves everyday casework efficiency

  • Client portal provides secure, real-time case updates

  • Automated document extraction reduces manual entry errors

Cons

  • Custom workflows may take time to finalize

  • Advanced AI tools need initial setup guidance

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Frequently Asked Questions

InTouch integrates with Thirdfort, InfoTrack, Exchange, and Outlook.

InTouch provides support through ticketing system.

InTouch primarily supports English language. 

Yes, InTouch provides an API.

InTouch is commonly used by law firms that offer services in commercial law, conveyancing, dispute resolution, or wills and probate.

InTouch price plans include Standard ($99/user/month), Premium ($129/user/month), and Enterprise (custom pricing). Get a tailored Intouch cost.

Yes, InTouch offers a branded mobile app.

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