InfoTrack: Pricing, Free Demo & Features

Name: InfoTrack
Rating: 4 (6 reviews)

Last Updated Sep 25, 2026

Overview

InfoTrack helps legal teams manage filing and service workflows and keep track of submissions and related updates. While its automated data population can occasionally pull incorrect information into filings, its helpful notifications and reminders make it easier to monitor submissions and stay on top of important updates.

Overall Rating

Based on 6 users reviews

All Reviews

Rating Distribution

Positive

83%

Neutral

Negative

17%

Starting Price

Custom

Product Snapshot

InfoTrack Specifications

Document Management
e-Signature
Workflow Automation
Compliance & Security Features
Reporting and Analytics
Case Management
Client Management (CRM)
Billing & Invoicing
Time Tracking
Trust Accounting

View All Specifications

What Is InfoTrack?

InfoTrack is a legal technology platform that brings several litigation tasks into one workflow, including court filing, process serving, docket tracking, electronic signatures, and court searches. InfoTrack Intelligence can extract information from uploaded legal documents and use it to fill out filing and service orders. Teams can track filing and service statuses in real time without switching between different systems.

What Is InfoTrack Best For?

InfoTrack is best for court searching, particularly for legal teams that need to find and keep track of cases across U.S. federal, bankruptcy, and state courts. It gives users access to lawsuits and lets them narrow results using advanced search filters. Teams can follow specific cases and receive real-time updates and subscribe to recurring alerts when new activity appears. This reduces the need to check individual court systems manually.

How Much Does InfoTrack Cost?

InfoTrack uses transaction-based pricing rather than a recurring subscription fee. eFiling and eService cost an average of $8 to $9 depending on the state chosen, while eSignatures are priced at $5/document and DocketSync costs $10. In California, physical court filing starts at $130, while courtesy copy delivery starts at $65. The final cost can vary based on factors such as page count, rush requests, special handling, additional trips, and service zones.

Request a personalized InfoTrack cost quote from us today!

Disclaimer: The pricing is subject to change.

InfoTrack Integrations

InfoTrack integrates with different third-party applications, including:

How Does InfoTrack Work?

Here’s what a typical workflow in InfoTrack looks like:

Log in to your InfoTrack account and open the workspace where you manage your legal matters
Upload the documents needed for a filing or service request
Review the information InfoTrack extracts from those documents and check the details before submitting an order
Enter service instructions, including the party to be served and any specific service preferences
Submit the request and track its progress through the orders dashboard
Monitor court activity and receive docket updates for cases you’re following
Access completed filings, filing results, proofs of service, and other documents returned for the matter

You can also schedule a free InfoTrack demo to see how it fits into your workflows.

Who Is InfoTrack For?

The platform is designed for businesses of all sizes spanning industries, such as:

Legal
Real Estate
Financial Services
Government

InfoTrack Use Cases

Based on our analysis of InfoTrack features and user feedback, the platform can be a good fit for several types of legal teams and day-to-day situations.

High-Volume Debt Collection And Creditors’ Rights

Firms handling collection accounts often deal with the same filing, service, address research, and proof-of-service tasks over and over. InfoTrack’s debt collection workflow allows case information to be submitted in batches instead of being entered into one account at a time. It can cover venue confirmation, filing, process serving, skip tracing when an address fails, and proof filing. This makes the workflow a practical option for creditors’ rights teams managing large volumes of similar cases.

Litigation Teams Managing Large Active Caseloads

Keeping court records up to date can take considerable time when a firm has a large number of active matters. DocketSync sends court activity into the firm’s case management system, reducing the need for staff to repeatedly check individual court portals. This can be useful for litigation practices where paralegals are responsible for monitoring a substantial number of ongoing cases.

Firms Serving Defendants With Difficult-To-Find Addresses

An outdated address can delay service and create additional work for a legal team. InfoTrack’s skip-tracing workflow searches multiple data sources for a usable address and can be used again when an initial address or service attempt does not work. This makes the platform useful for litigation and collections firms that frequently need to locate defendants before service.

California Firms Handling Court Filings Requiring Physical Copies

Some California courts still require printed courtesy copies alongside electronic filings. InfoTrack can handle the printing and delivery of these documents to the relevant judge or court department, with delivery updates and proof of delivery available through the platform. This can be helpful for California litigation teams that regularly deal with physical-copy requirements and want to keep the delivery process tied to the underlying filing.

Is InfoTrack Right For You?

If you’re looking for a platform to manage high-volume court filings, process serving, docket monitoring, and related litigation tasks, InfoTrack may be worth considering. Named clients include firms such as Gillespie Law Group, Principal Schacher Family Law, and Kronenberger Rosenfeld. The platform supports court workflows across all 50 states for federal and bankruptcy court searching. For security, InfoTrack uses a ServeManager based process environment that is SOC-compliant and also uses secure SFTP for exchanging files.

Still not sure if InfoTrack is right for you? Get in touch with us at (661)384-7070, and we will help you make an informed decision.

InfoTrack Features

Skip Tracing

InfoTrack’s skip tracing searches several investigator-grade data sources to find a current or usable address for an individual. These sources can include credit headers, property records, DMV records, utility records, voter registrations, and business filings. Users can begin with basic details such as the person’s name, state, and age range, then add information such as a previous address to narrow the search.

See How It Works

DocketSync

This feature monitors subscribed cases and sends new docket activity to the firm’s case management system. Federal court filings are synchronized promptly, while state court activity is synchronized within hours. Documents are named using the document type and case number before being added to the relevant matter. DocketSync can also convert federal minute entries and text-only orders into PDFs and add hearing and appearance dates to the case management calendar.

See How It Works

Courtesy Copy Delivery

InfoTrack’s courtesy copy delivery service takes care of printing and physically delivering required courtesy copies to courts and judges. Users can provide the delivery details and specify the relevant judge or court transaction. Once documents are submitted, users can track the delivery through status updates, delivery comments, available photos, and proof-of-delivery records.

See How It Works

Debt Collection

This debt collection workflow brings several case-initiation tasks together in a batch process. Firms can send details for multiple accounts through secure SFTP. InfoTrack can then handle skip tracing, venue confirmation through Court Finder, batch eFiling, process serving, and filing the return of service once service is completed.

See How It Works

Pros And Cons of InfoTrack

A quick look at InfoTrack's strengths and weaknesses to
help you decide if it's the right fit

Pros

Streamlines filing and service workflows within one platform
Guided fields help users complete filings accurately
AI document recognition makes filing faster and more streamlined

Cons

Sometimes selects incorrect documents for specific defendants
Occasional notification delays can cause missed filing updates

InfoTrack Reviews

Insights from real users on InfoTrack’s features,
performance, and overall experience.

Total 6 reviews

All reviews are from verified customers

Rating Distribution

Stars

50%

Stars

33%

Stars

17%

Share your experience

Oksana R

Customer Engagement, 1-10 employees

Less than 6 months

1.0

March 2026

“Poor customer service ”

Pros

Absolutely impossible to navigate on their platform. The customer service was interrupting me the whole time, that it is my responsibility if I did not understand something on their website, not theirs.

Cons

No customer support from Zack

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Ryan S.

Small Business, 11-50 employees

5.0

May 2024

“Major improvements are made”

Pros

InfoTrack has proven highly beneficial for our firm. We used to manually enter all eFile expenses into our client management software which led to missed charges, delays and inaccuracies. It was a headache for everyone, really bad for business, bad for clients and frustrating overall. But now, with InfoTrack's integration with our client management software, those problems are a thing of the past. Accepted filings are placed directly into the client's electronic file. We could not be happier and would highly recommend it to anyone and everyone. We use it so many times a day.

Cons

Well there were we few challenges that we faced during the adoption period but that was mostly because our team needed time to get used to a new program. However InfoTrack made the transition as smooth as possible. Yes some staff struggled with the switch for a month or two but this is going to be the case with all the new products. Luckily customer service was always available and we eventually got everyone up to speed.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Verified User

Law Practice, 11-50 employees

4.0

December 2021

“Simplifies filings so much”

Pros

I love that it syncs with Smokeball and automatically applies the filing expenses directly to each matter.

Cons

Like there is a credit for filings that did not go through but those are not automatically applied to the client's matter which I dislike.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 6 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What language does InfoTrack support?

InfoTrack software primarily supports English.

Does InfoTrack have a mobile app?

No, InfoTrack does not have a mobile app.

What types of pricing plans does InfoTrack offer?

InfoTrack follows a transaction-based pricing model instead of charging a recurring subscription fee. eFiling and eService typically cost $8 to $9/transaction, depending on the state. eSignatures are priced at $5/document, while DocketSync costs $10. In California, physical court filing starts at $130, and courtesy copy delivery starts at $65. Get in touch with us to receive a custom InfoTrack price quote.

Does InfoTrack offer an API?

Yes, InfoTrack offers an API.

Who are the typical users of InfoTrack?

InfoTrack serves businesses of all sizes across industries, including legal, real estate, financial services, and government.

What level of support does InfoTrack offer?

InfoTrack offers support through phone, email, FAQs, and help center.

What other apps does InfoTrack integrate with?

InfoTrack integrates with several third-party applications, including Smokeball, Clio Manage, MyCase, NetDocuments, iManage, and Time Matters.