Micah
Law Practice, 1-10 employees
More than a year
“partner that became a predator
Pros
After Reveal bought Logikcull, they changed their billing policies to profit from any errors customers made when creating projects. Our firm has been with them for five years but we have just ended our contract and are switching to either Cloud9 or DISCO.
Cons
The billing situation has become a problem. You have to watch your employees very closely to prevent expensive errors when they set up projects. As they put a rigid policy in place where they won't make any exceptions for customers whose staff accidentally create duplicate projects.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Leah
Law Practice, 11-50 employees
More than a year
“Important tool for documentation
Pros
Logikcull is a very user friendly software and it allows us to get everything done that we needed for managing discovery in large cases. I must say it completely transformed the way we work. Managing these tasks used to be such a hassle in the past but Logikcull made it worth every penny.
Cons
Well there are few things that might cause trouble for anyone mainly if you are using a platform for the first time. But once you learn how to use Logikcull properly its the best program we have used for managing documents and discovery.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Manuel
Law Practice, 1-10 employees
Less than a year
“A great ESI platform
Pros
I really like that Logikcull price is reasonable and it comes with the new features. So when it comes to review, analytics, legal hold and production functions everything becomes simple for us.
Cons
I feel like adding better support for viewing Apple documents would be a big advantage for Logikcull since more and more people are using Apple devices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Meghan
Legal Services, 500+ employees
Less than a year
“Must-have for small firms
Pros
Logikcull software makes it possible for small companies like ours to handle document reviews that were once only accessible to larger firms. With the shift towards paperless practices in every aspect, it become really helpful for smaller firms that cannot afford to fall behind or waste hours doing traditional document reviews.
Cons
While the program works really well but it does take some time to get familiar with the dashboard and make full use of all the features. That said the staff and customer support are aware of this and offer plenty of tutorials, plus private training sessions when you first sign up, which are important for learning Logikcull software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Kimberly
Law Practice, 1-10 employees
Less than a year
“Had a great experience with this one
Pros
As per my opinion the deduplication feature stands out to me. It is one of the best.
Cons
Well I am not sure how to save my place when reviewing emails. If I log out during a review I have to search for where I left off. There might be a way to �bookmark� the spot but I guess have not come across it yet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Leah
Banking, 500+ employees
Less than a year
“Flexible features for documentation
Pros
Our paralegal team has spent the past year testing various e-discovery platforms. As a boutique company, we needed something whose pricing is reasonable and could be customized to our specific needs. Well during the research we discovered Logikcull software. It is easy to pick up and install. Also it comes with transparent pricing that is clearly communicated to us. After trying out several other platforms this one was the obvious choice.
Cons
Logikcull is amazing. It is an amazing software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Yanina
Law Practice, 11-50 employees
Less than 6 months
“Boosts productivity
Pros
Before using Logikcull, I had no experience with e-discovery and honestly did not know what I was doing. I found it while searching for a simple solution to handle my massive discovery project and Logikcull software made the whole process so much easier.
Cons
At times it slows down and you have to log out and back in to return to the normal speed which annoys me!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jarom
Legal Services, 1-10 employees
Less than 6 months
“Simplified doc review
Pros
Logikcull has very much simplified document review for me. No more dealing with VPNs or waiting for things to load. I just have to log in and I can start reviewing almost everything instantly.
Cons
Sometimes Logikcull does not work smoothly with Chrome (like longer loading times) but when I reached out to the team, they quickly provided another way. Also their customer service is super fast.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Julliana
Law Practice, 51-100 employees
Less than a year
“A solid product
Pros
Logikcull really streamlines the process of uploading, managing, reviewing and producing documents which makes everything fast and simple.
Cons
There is a character limit in the email fields but I have come to know that Logikcull plans to address that soon.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Amanda
Law Practice, 51-100 employees
Less than a year
“Best for in-house review
Pros
The main thing that stands out to me is how easy it is to use. Because it is really easy and navigating the platform is not a problem. The search boxes are clear and its simple to narrow down the data you need to review. Once you have got the data even tagging and reviewing become a simple task. Plus creating projects and managing users is very easy as well.
Cons
I feel like are a few minor things that could be improved like not being able to customize batch documents for review easily (there is no other way to mark a batch as complete or assign it to someone else). We also sometimes have trouble producing a single PDF file instead of separate documents which some of our regulators prefer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Tsui Ming
Utilities, 500+ employees
Less than a year
“Simple to use for a new comer
Pros
Logikcull desktop interface is not as overwhelming as other platforms so it feels less intimidating. Even though it is simple, it still has plenty of functions and search options which makes it the best. Being new to e-discovery I was able to quickly learn how to create different search types after my first upload, which I managed to do myself with the help of Logikculls tech support. It feels more intuitive than other tools which is something I really value.
Cons
Since I am new to e-discovery, I do not have much to compare it to. Maybe in the future if something comes up I will share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ERNEST
Law Practice, 1-10 employees
Less than a year
“User-friendly
Pros
What I like most about Logikcull software is that how simple it is to use.
Cons
I wish there was an option to change tag categories from multi selection (checkboxes) to single selection (radio buttons).
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
john
Law Practice, 11-50 employees
Less than a year
“Needs updates
Pros
With Logikcull it is pretty quick and simple to load data and begin the review process.
Cons
In the Support and guidance department updates are required and also the navigation could be smoother.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Scott
Law Practice, 500+ employees
More than a year
“Good option for a cloud-based doc review
Pros
The control Logikcull offers is far better than other tools I have used before. I like that I can upload documents myself, review them at my own speed and export them with customizable options. All this is something that makes it an easy choice for my office. And whenever I have questions customer service is always quick to respond.
Cons
The pricing works well for medium and large projects but it is hard to justify for smaller ones. I often have smaller projects that would benefit from Logikculls ease of use but it is tough for me to recommend to clients with limited budgets. Good thing is that doing those smaller tasks manually does not take too long.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Benjamin
Legal Services, 11-50 employees
Less than a year
“Love the quality of their services
Pros
From the beginning like from setup through a webcam to regular use, Logikcull is very reliable. It is user friendly and flexible. I can review documents, add bates stamps and even send them to the defense team.
Cons
With Logikcull, it can take time to learn for people who are not very tech savvy but once you understand how sophisticated the platform is it makes sense. Plus it is still much easier to use compared to others we have tried.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Francesca
Law Practice, 11-50 employees
Less than 6 months
“User-friendly interface
Pros
I like the interface as it is easy to pick up and learn mainly when compared to other e-discovery platforms.
Cons
I simply wish there was an option to edit tags after they have been created instead of having to delete and create new ones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jase
Law Practice, 500+ employees
Less than 6 months
“Amazing for legal doc review
Pros
Logikcull speeds up the document review process significantly which makes it much more likeable. Our clients benefit because attorneys spend a lot less time reviewing documents than they would if done manually.
Cons
Logikcull redact feature can be improved a bit. Right now you have to zoom in before you can redact which adds an extra step to the process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michael
Legal Services, 101-500 employees
Less than a year
“Probably the easiest management software
Pros
Logikcull makes both uploading and reviewing documents pretty simple. I have used other programs where you had to manually match metadata fields during uploads. Also the automated upload process of Logikcull is amazing and searching, reviewing and tagging documents is so much easier.
Cons
The preparation of a production or downloading took some time but their customer service was always available to help out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bethany
Law Practice, 1-10 employees
Less than a year
“Got great features
Pros
What I like the most about Logikcull is that it allows me to add Bates numbers to documents without needing help from tech support. Uploading documents is not a problem anymore which makes Logikcull an easy platform to learn eDiscovery. Also the CSV reports make finding documents after downloading and reviewing them a lot easier and producing documents for opposing counsel through Logikcull is really simple.
Cons
I wish it were easier to handle documents for Trial Exhibit production. Logikcull works great for discovery but at times I struggled when creating Exhibits for Trial. Also, once documents are downloaded I did prefer being able to view them all in one PDF rather than searching through multiple folders.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Elizabeth
Law Practice, 11-50 employees
Less than a year
“Helped us for a big project
Pros
It is user friendly and helped us meet a deadline. For sure we would not have made if we were doing manual document reviews.
Cons
Everything about Logikcull is useful and helpful while I am working on a project. So no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janet
Law Practice, 51-100 employees
More than a year
“Dont know what i would do without it
Pros
Logikcull allows me to review thousands of emails and documents related to public records in a clear, detailed and proper way without the hassle of manually handling hard copies. My favorite feature is using search syntax to locate duplicate responses. With just a click I can cut down my workload once duplicates are removed.
Cons
I do not have any issues to report regarding the software itself but I am not a fan of the name. I would rather like it to be spelled as Logicull.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colin
Government Administration, 101-500 employees
Less than a year
“Gets everything done quickly
Pros
I really liked how easily it pulls relevant data from platforms like Slack, G Suite and Dropbox. It generates searchable fields and metadata quickly which gives us the information we needed quickly. Its also very easy and we barely needed any training. The pricing is great too.
Cons
There is nothing that I disliked about Logikcull.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kelli
Information Technology and Services, 500+ employees
Less than 6 months
“Easy to view and access everything
Pros
Logikcull is super easy to use and only minimal training was required. Plus I have had no trouble running searches, reviewing and tagging documents.
Cons
I am not sure. If I think a lot I will say sometimes I did get stuck on a page and could not navigate the way I wanted but I think that was my mistake and not a software issue. It was easy to backtrack without wasting much time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Taylor
Law Practice, 1-10 employees
Less than 6 months
“I am a fan
Pros
Logikcull software structure, ease of use, range of functions and overall efficiency made it simple. Even though I do not have a strong tech background still transitioning to Logikcull and learning about it was it was smooth and simple process.
Cons
There are not any features or functions that I dislike in Logikcull software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Law Practice, 11-50 employees
Less than 6 months
“A great product overall
Pros
I really like that Logikcull gives the option to run my own searches and reports along with the cost.
Cons
Logikcull search queries were not as easy as I expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Asher
Legal Services, 1-10 employees
Less than 6 months
“Easy management tool
Pros
I love being able to assign multiple people to work on the same batch of documents and see their comments on each one.
Cons
Most of the times it does not always reopen to the last document you were working on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Graziana
Law Practice, 1-10 employees
Less than 6 months
“Works well with a lot of info
Pros
Logikcull is excellent for retrieving legal discovery quickly and with an ease. Also it filters out the information that matters to me and helps with file recovery. I am very satisfied with it.
Cons
No negative feedback to share about Logikcull software. Plus I did not use it long enough to notice any cons. It is simply a great tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Siobhan
Financial Services, 500+ employees
More than a year
“Best in the game
Pros
It is highly simple and user friendly, plus its price is reasonable mainly for small to medium-sized companies like ours.
Cons
File compatibility is mostly limited to standard Windows-based programs like Microsoft Office, along with images, PDFs and PST files. It also has limited functions beyond the document production stage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
Bisma
Law Practice, 51-100 employees
Less than a year
“Highly recommended
Pros
I liked how simple it was to navigate and use the features for document review. Tagging and organizing documents is easy so I can find them later. Customer service was very responsive and always helped with any questions I had. The training videos were also useful whenever I needed assistance.
Cons
I think the search function which includes the advanced search could be displayed more clearly. As it was not always possible to figure out how to save searches.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Maritza
Law Practice, 51-100 employees
Less than a year
“A savior
Pros
Logikcull is fast and easy to use. Moreover specifically for me saved search feature is a real game changer.
Cons
Some of the details can be a bit confusing at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Michelle G.
Legal Services, 11-50 employees
Less than a year
“Too many steps for labeling
Pros
Loading documents is simple and easy and I really like that the original titles are retained as it keeps everything immediately recognizable and saves me from having to manually rename or search for files later. It�s a small feature that adds up to big convenience.
Cons
I personally think Bates labeling and producing documents involve way too many steps.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Anonymous
Small-Business, 11-50 employees
“Easy tagging and quick productions
Pros
For me the interface is very visually appealing and intuitive to navigate. Tagging assets feels completely effortless which keeps everything organized without extra work. And the best part is how surprisingly easy it is to get a full production up and running as it turns what could be a complex process into something smooth and manageable.
Cons
Well the zoom tool is terrible, it barely works and the search often skips tons of results.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Joel B.
Mid-Market, 500+ employees
“User-friendly platform with fast learning
Pros
The platform is highly user-friendly so picking it up quickly was a real benefit for me because it drastically reduced the need for extensive training. That ease of use directly improves my productivity because I can focus on the work itself rather than wrestling with the tool. It's designed to get out of your way and let you perform.
Cons
In my experience refreshing search hits after a large batch tagging can introduce lag that slows my work.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Small-Business, 11-50 employees
“Powerful and flexible search tools
Pros
In my experience the search tools are extremely efficient and cover a broad range of options.
Cons
The download and production options could use improvement, extracting single documents without triggering multiple downloads frustrates me.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Erika M.
Legal Services, 1-10 employees
Free trial
“feasible document review experience
Pros
I'm impressed with how simple and user-friendly the tool is making document review much simpler for me.
Cons
So far I haven't found any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Remy C.
Mid-Market, 500+ employees
“clean interface with powerful features
Pros
Navigating Logickull feels easy and I appreciate that all the advanced search and productivity tools are easy to learn and operate. I also like that the team consistently listens to feedback to improve the product.
Cons
Nothing to report here from me cz platform issues have been minimal and whenever improvements were suggested, they were simple to resolve or already being refined by Logickull's team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew H.
Research, 500+ employees
Less than a year
“simple setup with flexible pricing
Pros
For our firm setting up this tool was immediate and I value that the pay-as-you-go pricing is simple, letting us use it quickly whenever needed.
Cons
No complaints have come up for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren C.
Mid-Market, 500+ employees
“Fast uploads from any format
Pros
I can upload documents almost instantly and it preserves the original format exactly as received.
Cons
A limitation is not being able to change or add metadata when a document is sent as a PDF instead of the native email format which slows my workflow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Roberta P.
Mid-Market, 500+ employees
“Helpful support for large document reviews
Pros
The interface felt simple and very user-friendly and I found the support staff/help desk to be excellent. Whenever I couldn't figure something out, someone was quickly available to either give me the information I needed or walk me through the steps. Because of this tool, reviewing and culling over 800,000 documents was much easier than it would have been without the software.
Cons
Honestly nothing about the program has bothered me, no aspects have stood out as problematic.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Charles H.
Mid-Market, 500+ employees
“Quick processing and efficient team review
Pros
We can rapidly upload batches of case files in a ZIP and the processing runs automatically and is pretty fast. After processing completes, our team, attorneys and support staff, can quickly search, tag and review documents and emails through the interface. The per-GB-per-month pricing gives us a convenient, flexible way to serve clients while keeping us agile so we can adjust as case loads rise and fall.
Cons
The interface can feel a bit intimidating for first-time users, newcomers sometimes struggle with search techniques and export setups though on-screen tips and support calls help us navigate. Occasionally web document previewers feel slightly slow.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Security and Investigations, 11-50 employees
Less than 6 months
“Easy filters that save time
Pros
Using this feels easy, anyone can use it without needing special skills and I like that its filters speed up searches saving time and helping me improve my overall time management.
Cons
Overall I am satisfied.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“Fast one-stop document processing
Pros
For me the quick one-stop processing and document review gets things done fast
Cons
Search features could use improvement and adding analytics and predictive coding would benefit my workflow.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“customizable search with strong ocr
Pros
Honestly the search feature is super easy and pulls up a broad range of matches which lets me zero in on the specific documents I am looking for. The OCR engine does a fantastic job extracting all the text from each file, so I can often tell at a glance whether something is relevant just from the tagline. Being able to attach multiple tags has made organizing everything much easier and the simple process for culling or unculling items has helped me categorize things even more effectively. To be frank, my favorite part of the app is how customizable it is, that flexibility speeds up my workflow and in a field where efficiency matters, this product really supports getting the job done.
Cons
No major flaws have been noticed though having an option to filter out already tagged or read documents would make me even more efficient.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Michael B.
Mid-Market, 500+ employees
“great hands-on learning
Pros
As an instructor in an ABA-accredited paralegal program, I saw this tool build a "course" on electronic discovery that gave my students direct, hands-on exposure to the subject. The lessons were easy to follow and really showed just how accessible and potent this tool is when applied in practical e-discovery scenarios.
Cons
While useful I believe the course could be broadened to include more practical, hands-on exercises so users gain deeper experience operating the tool.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Karen D.
Small-Business, 11-50 employees
“supportive team for solo practitioners
Pros
As a not-so-techy solo practitioner I relied heavily on their team, honestly some of the friendliest and most patient pros I've dealt with, available around the clock which was absolutely essential for me. It did take repeating actions to learn the system but with some practice I eventually got the hang of it. It enabled me to take on huge discovery projects that would have been impossible otherwise.
Cons
It does get simple over time although it requires a fair amount of hands-on practice before things feel natural. I would really like to see a stronger way to build an index of pages because the current approach makes organizing them harder than it needs to be.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Brian H.
Small-Business, 11-50 employees
“accurate searches with excellent support
Pros
This tool delivers high-level accuracy while returning fast, efficient search results and I like that it provides fantastic customer service.
Cons
One thing I wish the app did better is make it simpler to split out single documents from large PDF productions.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“Patient help for new users
Pros
Picking up a new software product was tough for me, particularly a litigation-support system, yet I always had the tool's team on hand to patiently help me sort out technical problems with attentive support.
Cons
Not a con but I wish we were able to download the application and our case files so I could continue working when I am stuck without a reliable internet connection.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Witek B.
Environmental Services, 101-500 employees
Less than a year
“secure cloud solution that saves time
Pros
This cloud-based tool has been a dependable solution that cut costs for our company and stopped huge amounts of time from being wasted on investigations and disputes. Beyond that, we now store all of our sensitive information in a really secure central repository. The legal team is thrilled with it and we actually ended up saving both time and money. When it comes to reviewing thousands of files, working online with this system is simply effortless.
Cons
I haven't found any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Legal Services, 1-10 employees
Less than 6 months
“Organized and feasible tool
Pros
I am impressed, it's very organized and simple tool.
Cons
Have no complaints from my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“Outstanding support for first-time users
Pros
Since it was my first time using software like this I had tons of questions and the customer support was fantastic, they were patient, attentive and took the time to walk me through everything in detail so I felt supported throughout the process.
Cons
The learning curve was pretty steep. I struggled at first to figure out the right way to use the program and some of the sorting and labeling felt more complicated than necessary. Still, I managed to figure it out as I used it more.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9