Total 376 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

26%

3

Stars

2%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

M

Micah

Law Practice, 1-10 employees

More than a year

5.0
January 2025

partner that became a predator

Pros

After Reveal bought Logikcull, they changed their billing policies to profit from any errors customers made when creating projects. Our firm has been with them for five years but we have just ended our contract and are switching to either Cloud9 or DISCO.

Cons

The billing situation has become a problem. You have to watch your employees very closely to prevent expensive errors when they set up projects. As they put a rigid policy in place where they won't make any exceptions for customers whose staff accidentally create duplicate projects.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L

Leah

Law Practice, 11-50 employees

More than a year

5.0
June 2023

Important tool for documentation

Pros

Logikcull is a very user friendly software and it allows us to get everything done that we needed for managing discovery in large cases. I must say it completely transformed the way we work. Managing these tasks used to be such a hassle in the past but Logikcull made it worth every penny.

Cons

Well there are few things that might cause trouble for anyone mainly if you are using a platform for the first time. But once you learn how to use Logikcull properly its the best program we have used for managing documents and discovery.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Manuel

Law Practice, 1-10 employees

Less than a year

5.0
April 2021

A great ESI platform

Pros

I really like that Logikcull price is reasonable and it comes with the new features. So when it comes to review, analytics, legal hold and production functions everything becomes simple for us.

Cons

I feel like adding better support for viewing Apple documents would be a big advantage for Logikcull since more and more people are using Apple devices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Meghan

Legal Services, 500+ employees

Less than a year

5.0
April 2021

Must-have for small firms

Pros

Logikcull software makes it possible for small companies like ours to handle document reviews that were once only accessible to larger firms. With the shift towards paperless practices in every aspect, it become really helpful for smaller firms that cannot afford to fall behind or waste hours doing traditional document reviews.

Cons

While the program works really well but it does take some time to get familiar with the dashboard and make full use of all the features. That said the staff and customer support are aware of this and offer plenty of tutorials, plus private training sessions when you first sign up, which are important for learning Logikcull software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

K

Kimberly

Law Practice, 1-10 employees

Less than a year

5.0
July 2020

Had a great experience with this one

Pros

As per my opinion the deduplication feature stands out to me. It is one of the best.

Cons

Well I am not sure how to save my place when reviewing emails. If I log out during a review I have to search for where I left off. There might be a way to �bookmark� the spot but I guess have not come across it yet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L

Leah

Banking, 500+ employees

Less than a year

5.0
July 2020

Flexible features for documentation

Pros

Our paralegal team has spent the past year testing various e-discovery platforms. As a boutique company, we needed something whose pricing is reasonable and could be customized to our specific needs. Well during the research we discovered Logikcull software. It is easy to pick up and install. Also it comes with transparent pricing that is clearly communicated to us. After trying out several other platforms this one was the obvious choice.

Cons

Logikcull is amazing. It is an amazing software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Y

Yanina

Law Practice, 11-50 employees

Less than 6 months

5.0
July 2020

Boosts productivity

Pros

Before using Logikcull, I had no experience with e-discovery and honestly did not know what I was doing. I found it while searching for a simple solution to handle my massive discovery project and Logikcull software made the whole process so much easier.

Cons

At times it slows down and you have to log out and back in to return to the normal speed which annoys me!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Jarom

Legal Services, 1-10 employees

Less than 6 months

5.0
July 2020

Simplified doc review

Pros

Logikcull has very much simplified document review for me. No more dealing with VPNs or waiting for things to load. I just have to log in and I can start reviewing almost everything instantly.

Cons

Sometimes Logikcull does not work smoothly with Chrome (like longer loading times) but when I reached out to the team, they quickly provided another way. Also their customer service is super fast.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Julliana

Law Practice, 51-100 employees

Less than a year

5.0
June 2020

A solid product

Pros

Logikcull really streamlines the process of uploading, managing, reviewing and producing documents which makes everything fast and simple.

Cons

There is a character limit in the email fields but I have come to know that Logikcull plans to address that soon.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Amanda

Law Practice, 51-100 employees

Less than a year

5.0
June 2020

Best for in-house review

Pros

The main thing that stands out to me is how easy it is to use. Because it is really easy and navigating the platform is not a problem. The search boxes are clear and its simple to narrow down the data you need to review. Once you have got the data even tagging and reviewing become a simple task. Plus creating projects and managing users is very easy as well.

Cons

I feel like are a few minor things that could be improved like not being able to customize batch documents for review easily (there is no other way to mark a batch as complete or assign it to someone else). We also sometimes have trouble producing a single PDF file instead of separate documents which some of our regulators prefer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TM

Tsui Ming

Utilities, 500+ employees

Less than a year

5.0
May 2020

Simple to use for a new comer

Pros

Logikcull desktop interface is not as overwhelming as other platforms so it feels less intimidating. Even though it is simple, it still has plenty of functions and search options which makes it the best. Being new to e-discovery I was able to quickly learn how to create different search types after my first upload, which I managed to do myself with the help of Logikculls tech support. It feels more intuitive than other tools which is something I really value.

Cons

Since I am new to e-discovery, I do not have much to compare it to. Maybe in the future if something comes up I will share.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

ERNEST

Law Practice, 1-10 employees

Less than a year

5.0
May 2020

User-friendly

Pros

What I like most about Logikcull software is that how simple it is to use.

Cons

I wish there was an option to change tag categories from multi selection (checkboxes) to single selection (radio buttons).

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

john

Law Practice, 11-50 employees

Less than a year

4.0
March 2020

Needs updates

Pros

With Logikcull it is pretty quick and simple to load data and begin the review process.

Cons

In the Support and guidance department updates are required and also the navigation could be smoother.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

S

Scott

Law Practice, 500+ employees

More than a year

4.0
February 2020

Good option for a cloud-based doc review

Pros

The control Logikcull offers is far better than other tools I have used before. I like that I can upload documents myself, review them at my own speed and export them with customizable options. All this is something that makes it an easy choice for my office. And whenever I have questions customer service is always quick to respond.

Cons

The pricing works well for medium and large projects but it is hard to justify for smaller ones. I often have smaller projects that would benefit from Logikculls ease of use but it is tough for me to recommend to clients with limited budgets. Good thing is that doing those smaller tasks manually does not take too long.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

B

Benjamin

Legal Services, 11-50 employees

Less than a year

5.0
January 2020

Love the quality of their services

Pros

From the beginning like from setup through a webcam to regular use, Logikcull is very reliable. It is user friendly and flexible. I can review documents, add bates stamps and even send them to the defense team.

Cons

With Logikcull, it can take time to learn for people who are not very tech savvy but once you understand how sophisticated the platform is it makes sense. Plus it is still much easier to use compared to others we have tried.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Francesca

Law Practice, 11-50 employees

Less than 6 months

5.0
January 2020

User-friendly interface

Pros

I like the interface as it is easy to pick up and learn mainly when compared to other e-discovery platforms.

Cons

I simply wish there was an option to edit tags after they have been created instead of having to delete and create new ones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jase

Law Practice, 500+ employees

Less than 6 months

5.0
January 2020

Amazing for legal doc review

Pros

Logikcull speeds up the document review process significantly which makes it much more likeable. Our clients benefit because attorneys spend a lot less time reviewing documents than they would if done manually.

Cons

Logikcull redact feature can be improved a bit. Right now you have to zoom in before you can redact which adds an extra step to the process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M

Michael

Legal Services, 101-500 employees

Less than a year

5.0
January 2020

Probably the easiest management software

Pros

Logikcull makes both uploading and reviewing documents pretty simple. I have used other programs where you had to manually match metadata fields during uploads. Also the automated upload process of Logikcull is amazing and searching, reviewing and tagging documents is so much easier.

Cons

The preparation of a production or downloading took some time but their customer service was always available to help out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bethany

Law Practice, 1-10 employees

Less than a year

5.0
January 2020

Got great features

Pros

What I like the most about Logikcull is that it allows me to add Bates numbers to documents without needing help from tech support. Uploading documents is not a problem anymore which makes Logikcull an easy platform to learn eDiscovery. Also the CSV reports make finding documents after downloading and reviewing them a lot easier and producing documents for opposing counsel through Logikcull is really simple.

Cons

I wish it were easier to handle documents for Trial Exhibit production. Logikcull works great for discovery but at times I struggled when creating Exhibits for Trial. Also, once documents are downloaded I did prefer being able to view them all in one PDF rather than searching through multiple folders.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

E

Elizabeth

Law Practice, 11-50 employees

Less than a year

5.0
January 2020

Helped us for a big project

Pros

It is user friendly and helped us meet a deadline. For sure we would not have made if we were doing manual document reviews.

Cons

Everything about Logikcull is useful and helpful while I am working on a project. So no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Janet

Law Practice, 51-100 employees

More than a year

5.0
January 2020

Dont know what i would do without it

Pros

Logikcull allows me to review thousands of emails and documents related to public records in a clear, detailed and proper way without the hassle of manually handling hard copies. My favorite feature is using search syntax to locate duplicate responses. With just a click I can cut down my workload once duplicates are removed.

Cons

I do not have any issues to report regarding the software itself but I am not a fan of the name. I would rather like it to be spelled as Logicull.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Colin

Government Administration, 101-500 employees

Less than a year

5.0
October 2019

Gets everything done quickly

Pros

I really liked how easily it pulls relevant data from platforms like Slack, G Suite and Dropbox. It generates searchable fields and metadata quickly which gives us the information we needed quickly. Its also very easy and we barely needed any training. The pricing is great too.

Cons

There is nothing that I disliked about Logikcull.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

K

Kelli

Information Technology and Services, 500+ employees

Less than 6 months

5.0
October 2019

Easy to view and access everything

Pros

Logikcull is super easy to use and only minimal training was required. Plus I have had no trouble running searches, reviewing and tagging documents.

Cons

I am not sure. If I think a lot I will say sometimes I did get stuck on a page and could not navigate the way I wanted but I think that was my mistake and not a software issue. It was easy to backtrack without wasting much time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

T

Taylor

Law Practice, 1-10 employees

Less than 6 months

5.0
October 2019

I am a fan

Pros

Logikcull software structure, ease of use, range of functions and overall efficiency made it simple. Even though I do not have a strong tech background still transitioning to Logikcull and learning about it was it was smooth and simple process.

Cons

There are not any features or functions that I dislike in Logikcull software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Law Practice, 11-50 employees

Less than 6 months

5.0
October 2019

A great product overall

Pros

I really like that Logikcull gives the option to run my own searches and reports along with the cost.

Cons

Logikcull search queries were not as easy as I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Asher

Legal Services, 1-10 employees

Less than 6 months

5.0
October 2019

Easy management tool

Pros

I love being able to assign multiple people to work on the same batch of documents and see their comments on each one.

Cons

Most of the times it does not always reopen to the last document you were working on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Graziana

Law Practice, 1-10 employees

Less than 6 months

5.0
October 2019

Works well with a lot of info

Pros

Logikcull is excellent for retrieving legal discovery quickly and with an ease. Also it filters out the information that matters to me and helps with file recovery. I am very satisfied with it.

Cons

No negative feedback to share about Logikcull software. Plus I did not use it long enough to notice any cons. It is simply a great tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Siobhan

Financial Services, 500+ employees

More than a year

5.0
October 2019

Best in the game

Pros

It is highly simple and user friendly, plus its price is reasonable mainly for small to medium-sized companies like ours.

Cons

File compatibility is mostly limited to standard Windows-based programs like Microsoft Office, along with images, PDFs and PST files. It also has limited functions beyond the document production stage.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

B

Bisma

Law Practice, 51-100 employees

Less than a year

5.0
October 2019

Highly recommended

Pros

I liked how simple it was to navigate and use the features for document review. Tagging and organizing documents is easy so I can find them later. Customer service was very responsive and always helped with any questions I had. The training videos were also useful whenever I needed assistance.

Cons

I think the search function which includes the advanced search could be displayed more clearly. As it was not always possible to figure out how to save searches.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

M

Maritza

Law Practice, 51-100 employees

Less than a year

5.0
October 2019

A savior

Pros

Logikcull is fast and easy to use. Moreover specifically for me saved search feature is a real game changer.

Cons

Some of the details can be a bit confusing at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MG

Michelle G.

Legal Services, 11-50 employees

Less than a year

3.0
September 2019

Too many steps for labeling

Pros

Loading documents is simple and easy and I really like that the original titles are retained as it keeps everything immediately recognizable and saves me from having to manually rename or search for files later. It�s a small feature that adds up to big convenience.

Cons

I personally think Bates labeling and producing documents involve way too many steps.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Small-Business, 11-50 employees

4.0
August 2019

Easy tagging and quick productions

Pros

For me the interface is very visually appealing and intuitive to navigate. Tagging assets feels completely effortless which keeps everything organized without extra work. And the best part is how surprisingly easy it is to get a full production up and running as it turns what could be a complex process into something smooth and manageable.

Cons

Well the zoom tool is terrible, it barely works and the search often skips tons of results.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JB

Joel B.

Mid-Market, 500+ employees

4.0
August 2019

User-friendly platform with fast learning

Pros

The platform is highly user-friendly so picking it up quickly was a real benefit for me because it drastically reduced the need for extensive training. That ease of use directly improves my productivity because I can focus on the work itself rather than wrestling with the tool. It's designed to get out of your way and let you perform.

Cons

In my experience refreshing search hits after a large batch tagging can introduce lag that slows my work.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

4.0
July 2019

Powerful and flexible search tools

Pros

In my experience the search tools are extremely efficient and cover a broad range of options.

Cons

The download and production options could use improvement, extracting single documents without triggering multiple downloads frustrates me.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

EM

Erika M.

Legal Services, 1-10 employees

Free trial

5.0
July 2019

feasible document review experience

Pros

I'm impressed with how simple and user-friendly the tool is making document review much simpler for me.

Cons

So far I haven't found any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC

Remy C.

Mid-Market, 500+ employees

5.0
June 2019

clean interface with powerful features

Pros

Navigating Logickull feels easy and I appreciate that all the advanced search and productivity tools are easy to learn and operate. I also like that the team consistently listens to feedback to improve the product.

Cons

Nothing to report here from me cz platform issues have been minimal and whenever improvements were suggested, they were simple to resolve or already being refined by Logickull's team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AH

Andrew H.

Research, 500+ employees

Less than a year

5.0
June 2019

simple setup with flexible pricing

Pros

For our firm setting up this tool was immediate and I value that the pay-as-you-go pricing is simple, letting us use it quickly whenever needed.

Cons

No complaints have come up for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC

Lauren C.

Mid-Market, 500+ employees

5.0
May 2019

Fast uploads from any format

Pros

I can upload documents almost instantly and it preserves the original format exactly as received.

Cons

A limitation is not being able to change or add metadata when a document is sent as a PDF instead of the native email format which slows my workflow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

RP

Roberta P.

Mid-Market, 500+ employees

4.0
May 2019

Helpful support for large document reviews

Pros

The interface felt simple and very user-friendly and I found the support staff/help desk to be excellent. Whenever I couldn't figure something out, someone was quickly available to either give me the information I needed or walk me through the steps. Because of this tool, reviewing and culling over 800,000 documents was much easier than it would have been without the software.

Cons

Honestly nothing about the program has bothered me, no aspects have stood out as problematic.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CH

Charles H.

Mid-Market, 500+ employees

4.0
May 2019

Quick processing and efficient team review

Pros

We can rapidly upload batches of case files in a ZIP and the processing runs automatically and is pretty fast. After processing completes, our team, attorneys and support staff, can quickly search, tag and review documents and emails through the interface. The per-GB-per-month pricing gives us a convenient, flexible way to serve clients while keeping us agile so we can adjust as case loads rise and fall.

Cons

The interface can feel a bit intimidating for first-time users, newcomers sometimes struggle with search techniques and export setups though on-screen tips and support calls help us navigate. Occasionally web document previewers feel slightly slow.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Security and Investigations, 11-50 employees

Less than 6 months

5.0
May 2019

Easy filters that save time

Pros

Using this feels easy, anyone can use it without needing special skills and I like that its filters speed up searches saving time and helping me improve my overall time management.

Cons

Overall I am satisfied.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid-Market, 500+ employees

5.0
April 2019

Fast one-stop document processing

Pros

For me the quick one-stop processing and document review gets things done fast

Cons

Search features could use improvement and adding analytics and predictive coding would benefit my workflow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

5.0
April 2019

customizable search with strong ocr

Pros

Honestly the search feature is super easy and pulls up a broad range of matches which lets me zero in on the specific documents I am looking for. The OCR engine does a fantastic job extracting all the text from each file, so I can often tell at a glance whether something is relevant just from the tagline. Being able to attach multiple tags has made organizing everything much easier and the simple process for culling or unculling items has helped me categorize things even more effectively. To be frank, my favorite part of the app is how customizable it is, that flexibility speeds up my workflow and in a field where efficiency matters, this product really supports getting the job done.

Cons

No major flaws have been noticed though having an option to filter out already tagged or read documents would make me even more efficient.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MB

Michael B.

Mid-Market, 500+ employees

5.0
April 2019

great hands-on learning

Pros

As an instructor in an ABA-accredited paralegal program, I saw this tool build a "course" on electronic discovery that gave my students direct, hands-on exposure to the subject. The lessons were easy to follow and really showed just how accessible and potent this tool is when applied in practical e-discovery scenarios.

Cons

While useful I believe the course could be broadened to include more practical, hands-on exercises so users gain deeper experience operating the tool.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

KD

Karen D.

Small-Business, 11-50 employees

5.0
April 2019

supportive team for solo practitioners

Pros

As a not-so-techy solo practitioner I relied heavily on their team, honestly some of the friendliest and most patient pros I've dealt with, available around the clock which was absolutely essential for me. It did take repeating actions to learn the system but with some practice I eventually got the hang of it. It enabled me to take on huge discovery projects that would have been impossible otherwise.

Cons

It does get simple over time although it requires a fair amount of hands-on practice before things feel natural. I would really like to see a stronger way to build an index of pages because the current approach makes organizing them harder than it needs to be.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

BH

Brian H.

Small-Business, 11-50 employees

5.0
April 2019

accurate searches with excellent support

Pros

This tool delivers high-level accuracy while returning fast, efficient search results and I like that it provides fantastic customer service.

Cons

One thing I wish the app did better is make it simpler to split out single documents from large PDF productions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

4.0
April 2019

Patient help for new users

Pros

Picking up a new software product was tough for me, particularly a litigation-support system, yet I always had the tool's team on hand to patiently help me sort out technical problems with attentive support.

Cons

Not a con but I wish we were able to download the application and our case files so I could continue working when I am stuck without a reliable internet connection.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

WB

Witek B.

Environmental Services, 101-500 employees

Less than a year

5.0
April 2019

secure cloud solution that saves time

Pros

This cloud-based tool has been a dependable solution that cut costs for our company and stopped huge amounts of time from being wasted on investigations and disputes. Beyond that, we now store all of our sensitive information in a really secure central repository. The legal team is thrilled with it and we actually ended up saving both time and money. When it comes to reviewing thousands of files, working online with this system is simply effortless.

Cons

I haven't found any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Legal Services, 1-10 employees

Less than 6 months

5.0
April 2019

Organized and feasible tool

Pros

I am impressed, it's very organized and simple tool.

Cons

Have no complaints from my side.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Small-Business, 11-50 employees

4.0
March 2019

Outstanding support for first-time users

Pros

Since it was my first time using software like this I had tons of questions and the customer support was fantastic, they were patient, attentive and took the time to walk me through everything in detail so I felt supported throughout the process.

Cons

The learning curve was pretty steep. I struggled at first to figure out the right way to use the program and some of the sorting and labeling felt more complicated than necessary. Still, I managed to figure it out as I used it more.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9