Total 376 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

26%

3

Stars

2%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

CT

Claire T.

Law Practice, 1-10 employees

Less than a year

5.0
November 2017

handy tagging with automatic deduplication

Pros

tagging documents and viewing everything in one place is convenient and automatically removing duplicates saves me time, exporting PDFs with Bates stamps or native files is easy.

Cons

works perfect for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, N/A employees

Less than a year

5.0
October 2017

Instant response for fast document work

Pros

The tool responds instantly making tagging, searching, collating and ranking documents quick and easy for me.

Cons

Up to now I haven't found any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM

Benjamin M.

Law Practice, N/A employees

Less than a year

5.0
October 2017

feasible tool simplifying large email reviews

Pros

navigation feels simple, the feature set is exactly what I needed and support responded promptly whenever I reached out, importing large Outlook files was quick and simplified managing thousands of emails.

Cons

for me everything is great so far

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MG

Michael G.

Not Specified, N/A employees

Less than a year

4.0
October 2017

Effortless organization with Bates numbering

Pros

Tagging and Bates-numbering features make it effortless for me to search and organize documents which is essential in legal work.

Cons

Personally I haven't found any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BA

Breanne A.

Not Specified, N/A employees

Less than 6 months

5.0
October 2017

User-friendly platform with fast support

Pros

User-friendliness is excellent, uploads are fast and search filters and tagging make finding files easy for me.

Cons

perfect tool for my team

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ZS

Zachary S.

Not Specified, N/A employees

Less than a year

4.0
October 2017

Visually appealing with simple tagging

Pros

The platform is visually appealing and family and issue tagging are simple for me to use.

Cons

I loved this tool

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EG

Ed G.

Not Specified, N/A employees

Less than 6 months

5.0
October 2017

straightforward navigation with powerful processing

Pros

Navigating the interface is easy, powerful processing and search features are helpful and I can even give clients access to documents in real time while reviewing them.

Cons

my cowrokers can't work without this.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JWF

John W. F.

Law Practice, N/A employees

Less than 6 months

5.0
October 2017

Ideal solution for tight deadlines

Pros

Honestly this tool ended up being exactly what our firm needed. We're a small-to-mid-size firm dealing with a huge document review on a tight deadline and we knew some software help was essential but had no idea where to start. This turned out to be the ideal fix, very simple to use and the support team has been absolutely fantastic.

Cons

everything is perfect regarding this tool, my team loved it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Maikel A.

Law Practice, 11-50 employees

Less than 6 months

5.0
September 2017

Organized data with flexible search

Pros

What I really like is being able to organize and manage data using a range of search criteria. For instance, I can pick specific custodians and also include a separate plaintiff field whenever a claim involves multiple plaintiffs or petitioners, or there are several defendants involved.

Cons

I loved using this tool, everything has been smooth and effortless for my team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RW

Ron W.

Legal Services, 1-10 employees

Less than 6 months

5.0
September 2017

Fast uploads with outstanding support

Pros

Really appreciate how fast files upload and get sorted by type, duplicates, families, etc., I find customer service and tech support truly outstanding, easing my learning curve.

Cons

So far my experience has been flawless and I haven't found any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EC

Erin C.

Legal Services, N/A employees

More than a year

5.0
September 2017

feasible software backed by great support

Pros

The team behind this tool is fantastic, really, isn't great support what matters most? Beyond that, the application is simple, simple to pick up and easy to operate and it accomplishes exactly what I need. After showing my students a demo, they breezed through every exercise I assigned them to evaluate their skills, handling the tasks with surprising speed and ease.

Cons

Everything works perfectly and I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RD

Rose D.

Legal Services, 11-50 employees

Less than 6 months

5.0
September 2017

Tidy layout with easy tagging and notes

Pros

One thing I really appreciate is the tidy layout and how it lets me both arrange and search through my files, whether they're large or small. It's easy to add tags and jot down notes. Much of the organizing is handled automatically by the software which is especially helpful when working with native files.

Cons

For me the software runs exactly as expected and I haven't noticed any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Danielle S.

Law Practice, 101-500 employees

Less than 6 months

5.0
September 2017

Quick duplicate handling reduces review time

Pros

I really appreciated how user-friendly it was, how quickly the documents loaded and how the duplicate feature allowed me to tag identical files with ease which ended up reducing my overall review time by a considerable amount.

Cons

Honestly my workflow has been feasible and I didn't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

John M.

Law Practice, 11-50 employees

Less than 6 months

5.0
September 2017

Perfect for one-off document projects

Pros

For projects that don't follow the usual pattern, like one-off document reviews instead of a big, months-long discovery, I find this service perfect. There's no monthly fee and I don't have to wait to spin up a new matter, I just upload my documents and get started immediately. On top of that, the review interface is easy, simple and very responsive, so my workflow stays smooth.

Cons

My team has been very satisfied and I have no complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JS

Jamie S.

Law Practice, 101-500 employees

Less than a year

5.0
September 2017

all-in-one feasible litigation platform

Pros

I've come to rely on this platform as the most all-in-one, simple and user-friendly litigation software available. It's ridiculously easy, so much so that even an attorney could jump in and use it without a steep learning curve. What I find brilliant is the ability to tag someone in a comment which then sends them an email containing that comment plus a direct link to the document, that feature is hands-down the smartest part of this software.

Cons

I haven't noticed any issues so far and the platform is very reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR

Jennifer R.

Law Practice, 11-50 employees

Less than a year

4.0
September 2017

aligned review with precise filtering

Pros

Honestly I find this tool very easy and simple to use. It really aligns document review and makes searching incredibly easy. I especially appreciate the filtering features that let me narrow data sets down to exactly what we need.

Cons

Everything has worked well and I have no complaints whatsoever.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BM

Bob M.

Legal Services, 11-50 employees

Less than 6 months

5.0
September 2017

clean interface for small to medium projects

Pros

For me the interface feels clean and uncluttered. I can easily filter and pare down data for quick reviews and it fits small to medium-sized projects really well.

Cons

The platform meets all of our needs and I haven't found any cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RO

Ryan O.

Law Practice, 101-500 employees

Less than a year

4.0
September 2017

Fast tagging and organized workflow

Pros

I can quickly pull up particular documents and it's easy to tag them and create tag categories. I haven't noticed any sluggish load times, even when working with very large batches.

Cons

My experience has been easy and reliable and I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM

Kate M.

Not Specified, N/A employees

Less than 6 months

5.0
September 2017

Easy to learn with excellent support

Pros

Using it was really convenient! I followed the tutorial and even as someone new to web design I found the layout incredibly easy and uncluttered. I also received excellent customer support.

Cons

I have found everything runs without a hitch and I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC

Leslie C.

Legal Services, 1-10 employees

Less than 6 months

4.0
September 2017

Flexible, user-friendly tool for practices

Pros

Personally I find it easy to use and very flexible, the customer support has been excellent, pricing is reasonable and it's an ideal tool for a practice like mine that doesn't charge by the hour.

Cons

So far I haven't noticed any downsides and it's very user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10