Logikcull Reviews
Total 376 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars26%
3
Stars2%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Emily F.
Law Practice, 11-50 employees
Less than a year
“feasible after initial learning curve
Pros
Admittedly at first I faced a steep learning curve figuring out how the software works because I hadn't really handled eDiscovery specifics before but like anything new, the more I experimented with its features and applied it to our case matters, the more easy and simple it became to use in my experience.
Cons
My team really enjoys how simple and effective it is and I have none.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Jennie F.
Law Practice, 11-50 employees
Less than 6 months
“easy tagging with fast access
Pros
Tagging is so easy and I can quickly tell how many hot documents I have in each category. It's simple to move between documents and locate keywords and the whole thing opens really fast.
Cons
The software works perfectly for our workflow and I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leah V.
Law Practice, 1-10 employees
More than a year
“Budget-friendly and easy to manage
Pros
We're finding this tool really budget-friendly and easy for both our team and our clients to handle. It also plays nicely with standard document production practices.
Cons
It's been excellent so far and I honestly can't think of any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie L.
Not Specified, N/A employees
More than a year
“Efficient processing with detailed filters
Pros
Honestly what I love is how easy the whole process and review workflow is. With our previous solution I always had to rely on both the vendor and our IT team to get data processed. Processing used to crawl and although it eventually worked, the search and review features were pretty limited. Now with this tool I can kick off processing from anywhere there's WiFi and don't need to sit around waiting on vendor or IT support to begin. The filter carousel is great, it gives me a huge amount of detail about the collection as soon as processing finishes. Basically, this tool does the initial pass through documents for me which saves a ton of time.
Cons
The experience has been very smooth and I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel R.
Law Practice, 101-500 employees
Less than 6 months
“simplifies e-discovery without outside help
Pros
What's really stood out to us is how easy it is to use, it simplifies the e-discovery workflow to the extent that we no longer need to hire a vendor or outside consultant to carry out many of the tasks that have become necessary for any 21st-century litigation department.
Cons
I haven't found any cons and everything has been easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew L.
Not Specified, N/A employees
Less than 6 months
“clean interface with responsive support
Pros
One of the things I appreciate most about this tool is its clean, easy interface that lets me import files exactly as they are, followed by built-in automatic storage and a powerful search feature. On top of that, I've found customer support to be prompt, very responsive and genuinely helpful.
Cons
It's simple and easy for my team and I don't have any complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott H.
Law Practice, 1-10 employees
Less than 6 months
“Quick uploads and easy to learn
Pros
Uploads are processed quickly and I find the platform fairly easy to use while I am still learning the ropes. I am really hopeful that more features will be introduced based on what users request.
Cons
The platform has worked perfectly for us and I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eda W.
Legal Services, 11-50 employees
“feasible interface with fast support
Pros
The clean interface is something I really appreciate and the fast support answers make things much easier for me, the system runs quickly and efficiently.
Cons
Everything has been great for my team and I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jake B.
Legal Services, 11-50 employees
“User-focused platform with simple design
Pros
Watching the platform grow with our needs has been impressive and the team genuinely listens to feature requests which helps us a lot.
Cons
So far I haven't found any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maritta T.
Law Practice, 101-500 employees
“Easy navigation with helpful guidance
Pros
Navigation is easy, the icons are obvious and the how-to emails and support knowledge base make it simple for me to get things done.
Cons
I'm very satisfied with how smoothly it works and have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lori H.
Law Practice, 101-500 employees
“Independent workflow with feasible interface
Pros
Uploading, examining and generating documents independently is effortless and the outstanding support makes training staff easy for us.
Cons
My experience has been flawless and I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony L.
Law Practice, 11-50 employees
“Beginner-friendly with smooth setup
Pros
Starting reviews is simple for anyone familiar with the web and the continual improvements and helpful customer service save me time.
Cons
Everything runs perfectly and I haven't noticed any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex S.
Not Specified, N/A employees
“Excellent support and smooth file handling
Pros
Customer support is excellent, file handling is smooth and the great search tools make managing cases easier for me.
Cons
I've had a feasible experience and have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Audrey R.
Law Practice, 11-50 employees
“Attractive and simple interface
Pros
The interface is attractive and easy and the clean layout combined with the strong search feature helps me quickly find and access what I need.
Cons
the platform works perfectly and I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brett G.
Law Practice, 11-50 employees
“Quick imports with dependable support
Pros
It is incredibly quick and easy to import email archives and the built-in review and search tools make it easy to sift through content. Exporting and sharing productions is effortless for me, there are lots of available fields for metadata and the support team is dependable, they respond promptly and really own your problem. Overall, it's very cost effective.
Cons
No downsides that I can see, I haven't found any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason H.
Law Practice, 1-10 employees
“Simple operation with fast productions
Pros
I am impressed by how simple it is to operate and because I can generate my own productions quickly and without hassle, it becomes an indispensable resource for a law firm like ours.
Cons
Everything has worked smoothly for me and I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tyler O.
Law Practice, 11-50 employees
“Flexible, responsive tool for small firms
Pros
the product offers impressive flexibility, speed and a genuine responsiveness to feature requests. For my small firm, it levels the playing field so we can go head-to-head with the biggest firms in the industry. It enables us to tailor every aspect of document production and the way we request documents from opposing parties. Since strong data management is crucial to effective litigation, I appreciate how this tool simplifies that work.
Cons
So far, my experience has been feasible and I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jen D.
Legal Services, 11-50 employees
“Easy to use with fantastic support
Pros
Everything about it was super simple to use and I got fantastic support from their team. Whenever I needed help, they were just a message or phone call away and the pricing was very reasonable too.
Cons
My usage has been easy and I haven't found any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra S.
Legal Services, 11-50 employees
“Drag-and-drop uploads with feasible tweaks
Pros
Uploading data is really convenient, I literally drag and drop files and it just works. I also really appreciate being able to IM a tech support person and get a response within minutes, so I am not left waiting. The software feels simple and I find it easy to tweak to suit my needs.
Cons
I haven't found any drawbacks in my work with this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan B.
Not Specified, N/A employees
“helpful support
Pros
I really like how I can create my own tags and filter by file type or family status. It makes it easy to keep track of how many documents I've gone through in a session and their customer support is always quick and genuinely helpful whenever something comes up.
Cons
everything has been great so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10