Logikcull Reviews
Total 376 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars26%
3
Stars2%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Mid-Market, 500+ employees
“Limited search tools and display issues
Pros
For small to medium cases, I've found this tool to be an affordable tool that actually gets the job done without breaking the budget.
Cons
Some search tools feel a bit poor to me and the updated display features don't apply to existing cases.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Anonymous
Enterprise, 500+ employees
“Smooth start with responsive support
Pros
Getting started was smooth and the interface looks great. Whenever I reach out, the support team responds fast and helps me solve issues and the FAQs are surprisingly useful whenever I need guidance.
Cons
Honestly, my experience has been very easy and easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Travis G.
Not Specified, N/A employees
“patient support team unlocked so many useful features
Pros
Trying eDiscovery software for the first time was a bit overwhelming at the beginning but this program has so many useful features. The support team walked me through everything patiently which helped me work faster and get more out of the time I spend reviewing documents.
Cons
Up to now, I haven't experienced any complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Julie P.
Law Practice, 101-500 employees
“Easy to pick up with fast tagging
Pros
Everything about this tool feels very easy to pick up. I like that help desk answers quickly, downloads happen almost instantly and tagging documents saves a ton of effort.
Cons
there's nothing negative to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie G.
Law Practice, 1-10 employees
“Topic tagging and built-in Bates stamping
Pros
What I enjoy most is being able to assign topic tags to every document. The built-in Bates stamping also keeps me from printing and numbering pages manually which saves a lot of time and hassle.
Cons
I haven't run into any complaints myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dan S.
Not Specified, N/A employees
“Simple navigation with fast results
Pros
Navigating the platform is really simple and responses to my messages come back quickly. After spending about two hours going through 10,000 pages of documents, I managed to locate the one critical piece of evidence that proved the defendant was involved in fraud. For a small firm, this tool has been amazing and surprisingly affordable, keeping me from spreading stacks of paper all over my office.
Cons
All of my interactions with the tool have been smooth and trouble-free.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew A.
Law Practice, N/A employees
“Easy setup with helpful tech support
Pros
Setting up the basic database was easy for me and I can usually solve most problems on my own. When I do run into trouble, the built-in tech support chat provides fast and helpful guidance, so I don't stay stuck for long.
Cons
I haven't noticed any issues or complaints so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brad F.
Not Specified, N/A employees
“Clean interface with efficient search
Pros
I find the interface simple and clean. There are plenty of search and tagging features that make finding documents very efficient. Uploading files is quick and the ready-made filters help me access what I need without learning complicated search tricks.
Cons
So far, I haven't found any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samuel M.
Law Practice, 101-500 employees
“Logical workflow for large document sets
Pros
Once I got used to the workflow, the software made sense and felt very logical. It has already been extremely useful for reviewing and handling some large sets of documents.
Cons
Personally, I have no cons to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yani N.
Not Specified, N/A employees
“Organized database with simple uploads
Pros
I love how clean and organized the database looks. Uploading files is easy and it's simple to tell which documents belong to each import right away.
Cons
I haven't found any drawbacks in my usage so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cari S.
Law Practice, 1-10 employees
“Fast and reliable support responses
Pros
One of the best things for me was how fast support responded. When I opened the chat, someone replied within minutes. They promised quick help and they really delivered exactly that.
Cons
Nothing has gone wrong and I haven't found any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katharine F.
Law Practice, 101-500 employees
“Simple features for quick document review
Pros
Features I use most, reviewing, tagging and searching, are very simple to use. I didn't need much training to get comfortable and start reviewing documents right away.
Cons
I haven't come across any downsides in my experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenna B.
Legal Services, 101-500 employees
“Effective tagging filters for fast searches
Pros
Tagging filters make organizing and searching so much easier. I especially like the email-domain filters since they help me locate privileged emails or track specific conversations. As a construction litigation legal assistant, I often have to find a needle in a haystack. I was able to search through 15,000 pages and pull out the single page I needed which saved me days of work.
Cons
Everything has worked well and I haven't come across any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Karen C.
Construction, 500+ employees
“Easy domain searches and custom tags
Pros
I really appreciate that I can search specific attorney domains and create my own tags. The overall search process is very simple and easy to follow.
Cons
I haven't run into any problems using the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adi A.
Law Practice, 500+ employees
Less than 6 months
“Clean app with efficient workflow
Pros
App is clean and visually appealing and moving into a project takes just a few steps. This means I can spend more time reviewing work instead of figuring out menus.
Cons
No complaints from me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex M.
Not Specified, N/A employees
Less than 6 months
“Easy-to-use software
Pros
Software is very easy to use and its design made the learning curve short. I was able to start working quickly without getting confused.
Cons
So far, I haven't found any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colburne P.
Law Practice, 11-50 employees
Less than 6 months
“feasible interface for reviewing and coding
Pros
Interface of this tool is fantastic. I can quickly flag and leave comments on documents that stand out or that I am struggling to code. It's simple for me to search through and inspect the work they've completed so I can verify the quality of what's been done without much effort during reviews across projects.
Cons
I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abbi D.
Telecommunications, 500+ employees
Less than 6 months
“Quick onboarding with 24/7 support
Pros
We had a very quick and easy onboarding experience and we really appreciate the built-in 24/7 support, the always-available chat and email help are especially useful.
Cons
We haven't found any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalie S.
Not Specified, N/A employees
Less than 6 months
“Perfect support for tagging and load files
Pros
Their customer support is perfect and I find that tagging, bates stamping and getting a downloadable load file comes together very quickly and easily.
Cons
I haven't found any downsides so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erin W.
Not Specified, N/A employees
Less than 6 months
“Bulk keyword search and multitasking tabs
Pros
One feature I really appreciate is the bulk keyword search, it shows me at a glance how useful various search phrases are and how competitive they might be. Another thing I find handy is being able to open multiple browser tabs within the tool which lets me flip between different projects quickly without losing my place.
Cons
Personally, my experience has been smooth and I don't have any complaints.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9