Logikcull Reviews
Total 376 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars26%
3
Stars2%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Alan K.
Law Practice, 1-10 employees
Less than 6 months
“Reliable import and export tools
Pros
Document import and export tools are fantastic. I've already wasted way too many hours wrestling with load files in other programs and I am really not keen on ever having to go through that again.
Cons
Everything has worked well for me and I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ciro G.
Not Specified, N/A employees
Less than a year
“Fast document processing with saved searches
Pros
its perfect that how fast I can work through tens of thousands of relevant documents with this tool, it trims what used to take me hours down to minutes. Because I log into the site every day, I've gotten plenty of practice sorting huge batches of documents and the fact that it flags the right files for me automatically really cuts down on guesswork and speeds up my workflow. The feature I use the most and appreciate is the ability to save searches.
Cons
Honestly haven't found any downsides to report in my usage.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sepi S.
Higher Education, 500+ employees
Less than 6 months
“Wide functionality with customizable features
Pros
Okay so... I am impressed by the breadth of functionality this software offers. I am still getting to grips with all the features but after the initial training I appreciate the wide range of customization choices available to me within the platform.
Cons
So far, I haven't found any downsides myself.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marcus S.
Not Specified, N/A employees
Less than 6 months
“Clean design with helpful suggestions
Pros
I am really into how clean the app looks and how easy everything is to use. I also like the helpful suggestions it gives about file types and user privileges.
Cons
there are no cons to mention.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tabitha H.
Not Specified, N/A employees
Less than 6 months
“feasible UI with strong support resources
Pros
What I appreciate most is the simple user interface and the strong support resources, including a thorough FAQ. I can easily share data and have clients drop documents into the system for me to review which saves a lot of back-and-forth. I also find the ability to search email by date range and to pull up blocks of Bates-stamped documents extremely useful. I'd recommend this service to anyone who needs an occasional system, particularly small offices. Because you only pay when you use it, it works great for solo practitioners, small firms and litigants who need to keep litigation costs under control.
Cons
My experience has been trouble-free and I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy C.
Not Specified, N/A employees
Less than 6 months
“Multiple tags for easier document sorting
Pros
Feature I like is that it lets me set up multiple tags, so locating different document categories becomes much quicker and less of a hassle.
Cons
Haven't experienced any drawbacks in my workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nina E.
Law Practice, 11-50 employees
Less than 6 months
“fast productions with simple tagging
Pros
Once I've got a production template set up, it's super fast to generate productions. I appreciate how simple it is to make batches and tag documents and I especially value the filter choices on the search results page.
Cons
Honestly, I have no complaints using this platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James D.
Law Practice, 1-10 employees
Less than 6 months
“Drag-and-drop simplicity for projects
Pros
Honestly, it's basically two steps for me, I drag and drop my files into the browser, then I jump straight into the project, really, it's that simple.
Cons
Couldn't find any drawbacks in my experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sean F.
Law Practice, 500+ employees
Less than a year
“Incredibly easy and fast to use
Pros
I find this tool incredibly easy to use, really fast and refreshingly simple.
Cons
So far, I haven't had any complaints myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Holli M.
Law Practice, 1-10 employees
More than a year
“Effortless document uploads
Pros
Uploading documents is really easy for me
Cons
I haven't come across any issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Small-Business, 11-50 employees
“Boolean search and custom tags for organization
Pros
I really like the strong Boolean search options and being able to set up my own custom tags. They help me keep everything organized and make finding documents much faster.
Cons
Occasionally, I have trouble knowing exactly which folders are being searched and I've found some glitches that interrupt my workflow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Scott H.
Law Practice, 101-500 employees
Less than a year
“Easy navigation for small and large projects
Pros
For small cases and bigger projects, I find the design sharp and the platform very easy to navigate. Everything works naturally, so I can get things done without extra effort.
Cons
Up to now, I haven't found any drawbacks in my experience.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Justin W.
Small-Business, 11-50 employees
“Responsive global support team
Pros
Support has completely impressed me, even though the team is halfway across the world, I get quick answers whenever I have questions. I even get conference calls set up with the right people when needed which makes understanding solutions much easier.
Cons
I've noticed a few minor issues with user usage statistics that I track.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Mid-Market, 500+ employees
“Effective search tools with custom tagging
Pros
The search tools are really effective for me, going through hundreds of thousands of documents feels simple and I create and use custom tags all the time to keep organized.
Cons
Some days I notice performance is sluggish, clicking a tag can take several seconds and I'd love the ability to tag an entire email thread and attachments at once.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sara K.
Small-Business, 11-50 employees
“Immediate search and secure processing
Pros
After uploading and processing, I can immediately search every document, including attachments. This saves me so much time for keyword searches, review workflows and redactions and I feel confident that sensitive information is safe.
Cons
selecting documents can be time-consuming and I had to spend some time learning the system before it felt fully simple.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Taylor B.
Mid-Market, 500+ employees
“Easy to use with responsive support
Pros
Using the tool feels very easy and I know tech support will respond quickly whenever I need guidance.
Cons
the price can get quite high depending on the scope of the project.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brad F.
Mid-Market, 500+ employees
“Feature-rich yet simple and browser-friendly
Pros
I've found it packed with features while still remaining simple to use. Since it runs on HTML5, I can access it from any modern browser instead of being tied to Internet Explorer.
Cons
Occasionally I notice that larger, multi-page documents take several seconds to render in the preview window which can be a minor annoyance, although it hasn't caused any serious problems for me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Natalia K.
Mid-Market, 500+ employees
“fast uploads and efficient filtering
Pros
Getting data uploaded and starting a production is fast and I use the filters to quickly narrow down documents which cuts my review workload roughly in half.
Cons
The de-NISTing could use improvement. I continually find logos and odd files that I have to manually remove.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Erik D.
Small-Business, 11-50 employees
“Fully web-based for convenience
Pros
It is entirely web-based, so I don't have to install anything on my local machine.
Cons
the document-review UI could use a bit of polishing. I find uploading a database received from the other side is far too convoluted and hard to follow. The system should automatically perform the easy, mechanical conversions, like transforming text files between formats, but instead it expects me to do those repetitive steps manually. Also, it fails to properly handle very old Word documents.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nick S.
Mid-Market, 500+ employees
“feasible workflow
Pros
When I work with it, everything feels easy to figure out. The chat feature actually helps me resolve questions which is rare for tools like this.
Cons
Sometimes the app loads a bit slowly, especially when I am out of the office and I notice a frustrating behavior where elements that have already rendered shift downward as the rest of the page continues loading, when I am trying to work quickly I frequently press the wrong buttons or tags by accident.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8