Total 376 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

26%

3

Stars

2%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

JS

Jake S.

Not Specified, N/A employees

5.0
November 2016

Quick, helpful support team

Pros

I've tapped into this database many times and found it very useful, I really appreciate the support team and how quickly they respond.

Cons

I can honestly say it meets all of my expectations.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

EC

Edwin C.

Not Specified, N/A employees

5.0
November 2016

Great, easy-to-use for heavy loads

Pros

We've relied on this application for over a year and I find it great and simple to operate, even with heavy document loads. I strongly recommend it.

Cons

My experience has been entirely smooth with no interruptions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Cathleen S.

Not Specified, N/A employees

5.0
November 2016

Beginner-friendly with clean layout

Pros

Getting started with this tool was easy for me as a beginner, the layout is clean which makes it simple to show others how the software works.

Cons

So far, it has performed exactly as I hoped it would.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DR

Daniel R.

Not Specified, 101-500 employees

Less than a year

5.0
November 2016

Combines multiple formats for export

Pros

I like that I can combine different document formats into one congreatated file and export everything together, it saves me a lot of time.

Cons

Everything has been running without a hitch for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GT

Gabby T.

Not Specified, N/A employees

5.0
November 2016

Hands-on training with efficient workflow

Pros

Ever since discovering this tool, I've become a huge fan. A one-on-one training session right after signing up helped me get hands-on with the advanced features. Adding new data is as easy as drag-and-drop and running productions myself has been a lifesaver. Support is excellent and the workflow efficiency makes my job much easier.

Cons

Nothing to mention here I am genuinely pleased with how easy it is to navigate and use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SF

Sean F.

Law Practice, 500+ employees

Less than 6 months

4.0
November 2016

Simple interface and affordable tool

Pros

I really appreciate how simple the interface is and the low price makes it feel like a great deal.

Cons

I have experienced complete reliability with this platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

XC

Xiao C.

Law Practice, 1-10 employees

Less than 6 months

4.0
November 2016

Easy setup and navigation

Pros

Using this software feels very easy for me, setup and navigation were simple and I picked it up quickly.

Cons

It's worked flawlessly for my needs up to this point.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LL

Letitia L.

Not Specified, N/A employees

5.0
November 2016

Effective filters for faster searching

Pros

Honestly, the filters work really well for me as long as the folders or custodians are labeled correctly which makes searching much faster.

Cons

Interface is simple and nothing has slowed me down.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MK

Meaghan K.

Legal Services, N/A employees

Less than a year

4.0
November 2016

Practical and user-friendly tool

Pros

I find it very easy to use and highly practical which makes handling documents much smoother for me.

Cons

The system has been completely dependable in my experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TB

Taylor B.

Not Specified, N/A employees

5.0
November 2016

Budget-friendly and simple to operate

Pros

For me, when I am searching for a review platform that won't break the bank and is simple to operate, this is the perfect choice.

Cons

Everything has been efficient and easy, I haven't found any setbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BR

Ben R.

Law Practice, 101-500 employees

Less than a year

5.0
November 2016

Flexible search with useful tagging

Pros

What stands out to me is how flexible the search is and I also appreciate having tags available. Back when our team handled document review and production by hand before we adopted this tool, switching to it has been a major improvement. I am not terribly acquainted with all of the other capabilities yet but overall I have found it fairly easy to use up to this point.

Cons

Everything has been working perfectly for me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KM

Kevin M.

Law Practice, 11-50 employees

Less than 6 months

5.0
November 2016

easy searching and tagging

Pros

It is really easy to use and I find the searching and tagging features work exactly how I need.

Cons

My experience with this tool has been entirely positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CA

Cynthia A.

Law Practice, 101-500 employees

Less than a year

5.0
November 2016

Fair price with helpful support

Pros

Feasible tool and Ilike that their customer care is helpful and the price is fair.

Cons

So far, I've found no issues using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KL

Katie L.

Not Specified, N/A employees

5.0
November 2016

Excellent OCR text recognition

Pros

OCR capability is great, it handles text recognition well for my tasks.

Cons

I genuinely haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AW

Alicia W.

Law Practice, 500+ employees

Less than 6 months

5.0
November 2016

Simple upload and download workflow

Pros

What I appreciate most is how simple uploading and downloading is.

Cons

Using this platform has been feasible from my perspective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CF

Chris F.

Law Practice, 11-50 employees

Less than a year

5.0
November 2016

feasible, polished interface for small firms

Pros

For our small to medium size matters, I've grown to rely on this tool when I need to search and review data quickly. I often tell colleagues it's like the Apple OS of e-discovery platforms, everything feels simple and the interface is genuinely polished. I recommended it to this firm already and I plan to keep suggesting it to boutique practices handling matters under 50GB because it just makes those workflows so much smoother.

Cons

I haven't had any frustrations while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SO

Simon O.

Not Specified, 500+ employees

Less than 6 months

5.0
November 2016

Easy-to-use with great support

Pros

For me, it's incredibly easy to use, delivers great value for the price and their support team has been absolutely amazing.

Cons

For my workflow, everything has been smooth and simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PK

Priya K.

Law Practice, 101-500 employees

Less than 6 months

5.0
November 2016

Handy tagging and sorting tools

Pros

The tagging and sorting tools have been really handy for me and I can quickly search through comments whenever needed.

Cons

It's been a completely hassle-free experience for my team so far.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DM

David M.

Not Specified, N/A employees

5.0
November 2016

Strong value and efficient workflow

Pros

I'm really pleased with this tool because it's so easy to use. Managing my firm's technology and budget, I find the value it delivers enormous, processing large discovery matters without extra fees and keeping client data off my network is a huge benefit. The upload and culling workflow is simple enough that a short walkthrough gets attorneys or support staff comfortable and productive fast.

Cons

I feel confident relying on this tool every day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Mark M.

Law Practice, N/A employees

Less than 6 months

5.0
November 2016

Fast performance with easy navigation

Pros

The software runs quickly and I find the interface very easy to navigate.

Cons

Nothing has caused me any problems or delays.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10