Logikcull Reviews
Total 376 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars26%
3
Stars2%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“automatic email deduplication and bates handling
Pros
Reviewing multiple .pst files is simple because the tool automatically de-duplicates my emails, keeps attachments organized and can add Bates numbers during download with no extra steps.
Cons
Billing by calendar month means I have to watch uploads to avoid paying for extra days unintentionally.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Enterprise, 500+ employees
“clean files with helpful tutorials
Pros
I like that duplicates are automatically deleted and stored neatly in .pdf format. Tutorials are easy to find and reaching a real person for help is always simple.
Cons
Occasionally I feel unsure what action to take next during review and download stages though familiarity improves this over time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“Easy saving inside the app
Pros
Saving work directly in the app is very convenient for me.
Cons
Initially the billing system felt glitchy but I find it much better now.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
John J.
Small-Business, 11-50 employees
“smart deduplication with advanced queries
Pros
Separating duplicate items is a massive time-saver and running nested queries inside other queries makes searching much more powerful. Tagging everything allows me to quickly pull exactly the documents I need.
Cons
An undo feature would help when I accidentally tag or untag something.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Jim F.
Small-Business, 11-50 employees
“student-friendly e-discovery learning tool
Pros
Teaching paralegal students to use e-discovery is easier for my team with this program because its coding and search features are very simple for them.
Cons
Once accustomed I find little to fault, daily use improves comfort and skill with the features.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Small-Business, 11-50 employees
“clear billing by client and matter
Pros
The interface is simple and I like to see billing broken down by client and matter makes expense recovery simple.
Cons
No problems have come up, I truly have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany R.
Enterprise, 500+ employees
“Efficient tagging with keyboard shortcuts
Pros
Keyboard shortcuts speed up tagging and moving between documents and I think the clean layout with a tagging sidebar makes the platform feel logical and not bulky.
Cons
Negatives are hard to find, everything has worked well for me so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Small-Business, 11-50 employees
“competitive pricing with fast processing
Pros
From my perspective the pricing is extremely competitive especially since I don't have to burden internal systems with massive storage. Uploading files and getting them review-ready is quick and the de-duplication features are very helpful. Chat support has been responsive and capable.
Cons
There's nothing disliked, I have no complaints at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sushmit R.
Small-Business, 11-50 employees
“Quick search across file types
Pros
Searching through various document types is fast and efficient for me.
Cons
Learning how to search properly took me longer than expected.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Stephanie B.
Small-Business, 11-50 employees
“Reliable access with strong support
Pros
Customer support has been fantastic and the user interface is mostly simple. I also appreciate being able to access the database from anywhere.
Cons
A better way to categorize scanned documents is needed, we struggle because metadata comes from scans, not original files and a stronger tagging workflow would improve organization.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Small-Business, 11-50 employees
“simple uploads with built-in ocr
Pros
I like being able to dump files directly into the tool without building load files first, OCR runs automatically and search functionality is strong.
Cons
We find the pricing model harsh because they charge by the gigabyte for the largest data sets per matter and my firm has faced surprise bills exceeding $1,200 that we couldn't pass on to clients due to this billing practice.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Dom C.
Mid-Market, 500+ employees
“minimal setup with easy collaboration
Pros
Setup took very little time, keeping the tool running is simple for me and collaborating with external partners is easy. The archive feature also saves costs.
Cons
Honestly I can't think of any negatives. I only have complimentary things to say about this organization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Akriti B.
Mid-Market, 500+ employees
“automatic email thread splitting saves time
Pros
Breaking up large files into separate email threads has been a lifesaver for my team. Handling thousands of messages bundled in huge PDFs used to be extremely time-consuming but the app automatically splits them, saving hours of manual work and keeping review organized.
Cons
The scrolling behavior could use some polish, sometimes I lose track of the last document I was reviewing because the interface auto-scrolls after I tag an item. It's probably just a personal preference but that automatic jump can be frustrating during long review sessions. Also, I would really appreciate a proper 'night mode' if one isn't already available. Staring at a bright white screen for hours is draining and having the menus and empty areas shift to darker tones could help reduce eye strain and make marathon reviews more comfortable.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Sherin V.
Small-Business, 11-50 employees
“Fast and feasible discovery tool
Pros
I've found this tool really easy to pick up and use. Compared with the "big names" in the market, it feels noticeably faster, the interface is more simple and I don't need specialized testing or formal coursework to administer it.
Cons
While it lacks some of the bells and whistles that larger platforms provide, I also feel many of those extras are tough to get buy-in for anyway. For certain results I still rely on a few workarounds but because the team keeps rolling out updates regularly, I expect those rough edges will become easier to manage over time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Susana V.
Law Practice, 101-500 employees
Less than a year
“customizable platform that covers everything
Pros
Being a fairly new platform, I still have questions sometimes although the interface feels extremely simple and I find it very simple to get around. A huge number of discovery documents can be imported into the system and I can organize everything exactly how it's required. It's highly customizable and covers all my needs.
Cons
I have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Writing and Editing, 11-50 employees
Less than 6 months
“Easiest translation workflow i've used
Pros
Getting it set up to process non-English documents was easy. The language-ID feature did precisely what I expected and after that it was really simple to open my documents and run machine translations. The tool even connects you to a partner that has an excellent system which smoothed the workflow. As I've mentioned before on Capterra, the user-friendliness really shines when you need it most. Over the past ten years I have approved linguists across dozens of platforms and none of the usual hiccups showed up with this one. A particularly helpful sales rep/CSR knew exactly where the 'workaround' was to save the translations my contractors created. They called it ad-hoc but it functioned exactly as I required. Hats off to this product, it's the easiest platform I've ever used and it has made me far more efficient than before (no need to tell my manager that the time I would normally spend chasing translator mistakes was instead spent working on my short game and soaking up the California sun). Cheers!
Cons
None for me
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid-Market, 500+ employees
“affordable in-house discovery solution
Pros
For our small in-house legal team, we discovered this web-based platform is excellent for handling fundamental discovery work. Since buying licenses from the big players like Relativity wasn't financially viable for our tiny department, we wanted a way to run certain discovery processes ourselves. This product turned out to be exactly what we needed to meet that in-house need.
Cons
I find some of the product's features awkward to reach and occasionally I end up jumping through odd hoops just to finish simple tasks.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Small-Business, 11-50 employees
“Effortless data import and export
Pros
it is incredibly easy to both bring in data and pull entire data sets back out when I need them.
Cons
Haven't run across anything about it that bothers me or that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Colette R.
Mid-Market, 500+ employees
“clear learning curve with smart design
Pros
I am finding this database really simple to use. After watching a brief walkthrough video, I clearly understood every essential action I needed to take, how to upload documents, create and apply tags, run searches efficiently and flag items for experts, among other things.
Cons
So far I haven't run into any real drawbacks. When I am importing very large datasets there's some processing lag but that seems normal. Being able to upload the files myself is a big plus compared with some other databases.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Monique S.
Mid-Market, 500+ employees
“Work anywhere with reliable support
Pros
One thing I really appreciate is how simple and flexible the platform is. I can access it on a PC, Mac, or iPad without any trouble which is brilliant. I also value that help is only a short link away - whether that's live chat or easy-to-locate tutorials and guides. Being able to review documents literally anywhere, at any time, boosts my productivity.
Cons
Not a con but I'd love to see a few additions such as the option to export to legacy Summation DII without embedding the dataset's OCR text into my DII. I also require the ability to export a control list to support that workflow. There are still users and organizations that rely on that older platform so compatibility matters to me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8