TimeSolv Legal Billing Reviews

Pros

Those little animations that pop up when tapping the sand watch icon are a really nice touch.

Cons

There's not much to complain about though website notifications would be a helpful addition.

Pros

It is simple to work with and the customer support team is top-notch.

Cons

My only frustration is editing invoices after they've already been sent to clients. Making corrections or updates takes an extra step.

Pros

Billing isn't my main responsibility so it can be challenging at times but their support team has been outstanding. They're always available when needed, very patient and genuinely pleasant to work with.

Cons

I honestly don't have any complaints about the software.

Pros

Switching to this tool has made billing much more simple compared with the software we used before.

Cons

The help section doesn't explain a few things in enough detail to answer every question we've had. Thankfully, live chat resolved them within minutes.

Pros

Pulling all of our monthly invoices at once has been a huge time-saver and being able to make edits directly in the draft invoice without jumping back into the timekeeping stage is especially helpful. Finalizing everything is quick too. We're a very small firm so we don't use every big feature the platform offers but it fits our needs really well. Just in monthly invoice prep alone, it's probably saved us around two hours each month.

Cons

One thing I'd still like to see improved is the page layout. The header with our logo, invoice number, date, matter details and similar items takes up more room at the top of the page than it should and the footer also seems like it could sit lower. We do like the overall look we have now but it definitely uses more space than necessary.

Pros

It doesn't try to be a full-blown case management platform and that's exactly why it works well. It stays focused on what it does best, tracking time and expenses, then billing accurately for both.

Cons

The mobile app seems pretty limited right now. It's fine for uploading entries but it doesn't currently let you view historical data which is a noticeable gap.

Pros

Automatic syncing for client payments has been a real time-saver for me and helps cut down the amount of daily manual work.

Cons

New clients don't sync to QuickBooks automatically so I still have to handle that part myself every day.

Pros

It's very user-friendly and being able to duplicate entries saves a lot of time.

Cons

Creating invoices can be a bit tricky and there's limited flexibility when it comes to adding my logo to them.

Pros

Keeping detailed records of every task throughout the workday is much more manageable with it. The built-in timer is especially helpful because it gives a precise way to track time instead of having to calculate everything manually.

Cons

Getting started can still feel a little challenging since the learning curve may be somewhat steep for new users.

Pros

Tracking time with TimeSolv has been very simple especially because it works across so many formats and integrations. I can use it on my phone, desktop, through Outlook or in the web version which makes it really convenient depending on where I'm working. The connection with our electronic payment processing vendor has also worked well so that part has been a positive experience too.

Cons

The only thing that really bothered me was being timed out in the online version and sometimes in Outlook. That said switching over to the desktop or phone apps like TimeSync seems to avoid that issue so it hasn't been a problem when using those instead.

Pros

Keeping track of time is very easy and setting up different categories is just as convenient.

Cons

At times, it can be a bit slow when loading everything.

Pros

The complete calendar view is really helpful since it lets me see both my weekly and daily hours at a glance.

Cons

Having a simpler way to go back and edit every item I entered for a single day in one place would make it better.

Pros

Its simplicity stands out and it saves us time across the board. Everything just feels very simple.

Cons

There's really nothing we dislike at this point, we're only three months in but we're absolutely loving it.

Pros

The interface is very user-friendly and creating either fixed-fee invoices or detailed billing statements is easy.

Cons

expenses don't allow enough room for adding more detailed information.

Pros

Its quite convenient to use and the team at TimeSolv has been wonderful to work with.

Cons

TimeSolv offers a lot of useful options and I really appreciate that they keep adding new features over time.

Pros

Getting it up and running was very simple and the platform is really user-friendly. The training and support team have been extremely helpful too. Our billing process has a lot of complicated steps but we were able to work with TimeSolv to configure everything exactly the way we needed. They also shared useful tips and workaround suggestions along the way.

Cons

Honestly I have nothing negative to say about it.

Pros

Time entry is a lot more efficient with this software and it really helps speed up the process.

Cons

A few of the tools could be simpler to implement.

Pros

It is very easy for attorneys to stay on top of their time and expense entries. When the new month starts, it's also really convenient to pull up the draft invoices and review them before sending everything out to print.

Cons

From my side as a Legal Assistant handling account and payment monitoring, the least helpful part is having to switch between separate tabs to see Payments/Credits and Trust Payments. It would be a lot more convenient if all payment activity could be viewed together on one screen.

Pros

Keeping track of time, expenses and client details is handled well in the system.

Cons

Putting together statements for each client is still a challenge. I have to prepare them one by one after the drafts which takes extra time. On top of that, when a client has an outstanding balance or has made a payment on their account but has no slips for that billing period, I have to manually figure out who those clients are and then create a Statement of Account. Even then, the format is not always correct. I'm also not a fan of the "suggestion" page since you have to keep checking in and voting for changes you want. Most of the time, I barely have enough time to request a change at all.

Pros

The user interface is very simple which makes training new users and getting everything implemented happen quickly.

Cons

The reporting tools are fairly limited so there isn't much room for customization or more detailed, nuanced reporting.