TimeSolv Legal Billing Reviews

Pros

Using it has been very simple and the pricing feels reasonable for what it offers. I also appreciate being able to personalize abbreviations and customize the record-keeping setup so it matches my own working style.

Cons

The iPhone app is the part that needs work since it feels difficult to navigate and could definitely be improved.

Pros

The calendar is incredibly simple to use and that's something I really love about TimeSolv.

Cons

There isn't anything I dislike.

Pros

Using this accounting system really cuts down on confusion. Billing customers feels simple and I can send invoices with full confidence that my work is accurate. It didn't take long to learn and the tips they send are genuinely useful. There's also training available for shortcuts and other helpful pointers.

Cons

having to uncheck the printer boxes in the Sent section is a bit annoying.

Pros

Compared with Timeslips, it feels much more user-friendly and the difference in support is unbelievable. With Timeslips, I could end up waiting days, weeks or even months for a case to be resolved. With TimeSolv, I consistently get a response along with the right solution. Tianne and Gigi have been incredible, they reply quickly, answer my questions and take the time to help work through whatever issue comes up.

Cons

Honestly I haven't run into any problems or features I disliked. Most of the time, if something seemed off, it was really because we didn't fully understand the situation. That hasn't been an issue with TimeSolv since their live support and help center always make sure you can get the answers you need.

Pros

The website interface is user-friendly, quick and simple to work with. It also offers plenty of settings which makes it easy to customize things for each client and invoice based on specific needs.

Cons

A few features are a bit complex and figuring them out can be difficult without help from TimeSolv support.

Pros

From day one, it has been user-friendly and simple to work with. It handles everything we need and honestly, it offers even more features than we've actually used so far. It has really organized our billing and account management processes and the customer support is outstanding. I'd absolutely recommend it.

Cons

There were a few problems at first with how interest was being applied but customer support helped resolve them.

Pros

Getting started with it didn't take much effort and using it day to day feels simple. Whenever an issue comes up, the customer service team is available and capable of helping resolve it.

Cons

Some invoice formats can be a bit tricky to work with and aren't always the most convenient to use.

Pros

TimeSolv is simple to use, highly accurate and gives my clients clear, professional invoices.

Cons

I honestly haven't run into any issues at all and it has worked flawlessly for me.

Pros

Getting clients set up, logging time entries, preparing drafts and working through the system all feels very simple with it.

Cons

A few of the reports are a bit complex and don't clearly show what they're meant to accomplish.

Pros

Keeping track of time is really simple and I can log hours across multiple matters throughout the day just by starting and stopping the timer as needed.

Cons

I'd love to see added a way to send reminders for unpaid invoices.

Pros

There are plenty of fields available which makes it possible to capture just about any information you need.

Cons

It feels a little clunky at times and finding exactly what you need in the reports can be somewhat difficult.

Pros

Being cloud-based is a big plus and the electronic payment platform works really well.

Cons

Allocating payments can be a bit complex at times.

Pros

Its quite convenient to handle. It makes it really easy to keep track of legal work and following client matters through the program is just as simple.

Cons

It logs out pretty quickly although that's something I can mostly avoid on my side. The visuals and overall design also aren't especially appealing.

Pros

Right from setup, it adapted well to the way my business works. Whether it's for legal, accounting or another service-based field, the system is flexible enough that I could create account structures and billing codes that match my needs instead of forcing me into generic terms that don't fit my clients or services. Once everything was configured, it mostly ran quietly in the background without getting in the way. The flexibility around charges and work codes is one of its biggest strengths. Even though I haven't had to rely on it for this, it also appears to provide the kind of documentation that would be very useful in the event of a worker productivity dispute.

Cons

One thing that could be improved is the help resources. When an issue comes up, I usually have to call or send an email rather than finding the answer quickly on my own. A more complete online help library or Q&A section would make troubleshooting much faster. During the work week, support has always responded promptly so that part has not been a problem. Weekend issues though, can be more inconvenient. I'd also really prefer a faster way to remove old clients. At the moment, the account has to be cleared out first which takes extra time and I'd rather be able to simply delete inactive clients directly.

Pros

The software has been very user-friendly and whenever I've had a question, the technical support team has been excellent.

Cons

Honestly there isn't anything I dislike about the software. The only thing that would make it even better is if it were free.

Pros

Its interface feels clear and plainly laid out especially that first page you land on.

Cons

The mobile version, like when I'm using it on my smartphone, still feels like it could use some improvement.

Pros

It feels practical and simple to work with. The calendar layout makes it really clear to see billing hours for each week and also gives a helpful view of the full month. It has made the billing process much more manageable for our firm.

Cons

There's nothing specific to complain about but one feature I'd suggest is a chat option so contacting customer service would be more convenient when needed.

Pros

Keeping track of all my time across different kinds of cases is much more manageable with this software.

Cons

It still needs some improvement when it comes to integrating with different apps.

Pros

Getting started with it felt a little intimidating at first but it turned out to be a very complete and user-friendly system. The daily tips and updates have been genuinely helpful and are something I really appreciate. Their customer service has been excellent every time I've had a question, always friendly, responsive and willing to help.

Cons

Honestly I wouldn't change a thing.

Pros

Whenever I've needed help, the customer service has been responsive and reliable and the program itself is very user-friendly to work with.

Cons

The biggest limitation is how rigid the reporting is especially when trying to pull custom reports.