TimeSolv Legal Billing

TimeSolv Legal Billing Reviews

Claimed

Claimed

Total 461 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

33%

3

Stars

3%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Small Business, 1-10 employees

4.0

Works effectively

Pros

Billing and time tracking feel really organized in TimeSolv. It's simple but it gets the job done well and works effectively.

Cons

I do wish it connected with more apps to support the workflow better. It would also be helpful to have a calendar feature and more batch processing options.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

Useful monthly hour tracking

Pros

Entering my time feels very easy because the system takes a lot of the guesswork out of it. The monthly tracking is also really helpful since it gives me a clear view of whether I'm on pace to meet my required hours.

Cons

The only part that's less convenient is not being able to quickly view my time from the previous month without having to go into each individual day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small Business, 1-10 employees

5.0

Amazing shortcuts for entering time

Pros

The memory feature works really well and the shortcuts for entering time are a big help. Being able to access it through the browser is also very convenient.

Cons

it doesn't show the exact billed time unless the clock is actively running. It also doesn't let me handle two time entries at once.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Small Business, 11-50 employees

3.0

limited functionality

Pros

It is quite user-friendly and simple so it's clear how to use it right away.

Cons

A few features feel lacking. For example, there's no option to set defaults for daily, weekly or monthly use and it also doesn't calculate time automatically.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

5

A
Anonymous

Small Business, 1-10 employees

5.0

Can log in from anywhere

Pros

Getting to the different time-entry sections feels very easy and going back to update earlier entries is simple. The mobile app is also really convenient since I can log time while I'm away from my desk.

Cons

Once in a while, I type faster than the quick keys can keep up. I also think spell check may only be available to the administrator though I'm not completely certain.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Small Business, 11-50 employees

5.0

Dashboard graphs are excellent

Pros

Very user-friendly overall and I really appreciate the graphs on the dashboard.

Cons

There's nothing I dislike about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

5.0

User-friendly billing

Pros

TimeSolv gives me a really convenient, user-friendly way to track my time and handle billing.

Cons

Switching back and forth between entries from different dates can be difficult when I need to look at previous time entries.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KH
Kara H.

Small Business, 11-50 employees

4.0

Cool timer feature

Pros

Getting time into the system is very simple. If I already knew how long I had spent on a task, I could quickly enter a new time record manually or I could start with the timer and let it run after creating the entry. It also rounded time up to the nearest 15-minute increment which made keeping accurate billing time much more convenient.

Cons

One frustrating part was the timer running continuously if I forgot to stop it at the end of the day. When I logged back in the next morning, it would still be going and show that it had been running all night which meant I no longer knew the actual time spent on that project and had to make an estimate.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

KB
Karenmarie B.

Small Business, 11-50 employees

5.0

Reasonably priced

Pros

Right from the start, the program has been simple to use, with plenty of customization options, a price that feels very reasonable and customer service that has been excellent whenever needed.

Cons

At this point, I really don't have any complaints about the program. It has covered everything we were looking for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 1-10 employees

5.0

easy for staff and bookkeeper

Pros

Using it has been simple and both my staff and bookkeeper feel the same way.

Cons

The invoice formatting can be a bit confusing for clients to follow at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 11-50 employees

4.0

Cuts down on admin tasks

Pros

Logging my time takes almost no effort which gives me more time to focus on actual work and cuts down on admin tasks.

Cons

I do wish the billing side of the software were a little more user-friendly to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Anonymous

Small Business, 1-10 employees

5.0

has all the necessary features!!

Pros

The interface is simple to work with and the feature set covers what I need really well.

Cons

Report generation can be a bit confusing at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Small Business, 11-50 employees

5.0

Billing time cut in half

Pros

Switching from Timeslips to TimeSolv turned out to be one of the best moves we've made. The transition was very simple and the system is incredibly user friendly. The biggest standout has been the customer service. Every representative I've spoken with has gone out of their way to make the changeover successful. It's always possible to reach a real person and they stay on the phone with you, explain everything clearly and walk you through any problem until it fully makes sense. Since we started using it, the time I spend on monthly billing has been reduced by half. I absolutely love it.

Cons

Honestly I don't have any complaints about this software. After more than 20 years working as a Paralegal and Office Manager, this is the best billing program I've used.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 1-10 employees

5.0

smooth fit with TimeSolv

Pros

it has been very simple and it works perfectly alongside TimeSolv.

Cons

The only hassle was getting the sync configured when setting it up on a new computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Small Business, 11-50 employees

5.0

No downsides so far

Pros

Our company moved over to it a few months ago and the change went almost flawlessly. Since then, using it every day has felt very natural and simple. It's been a really user-friendly tool for managing project tracking and billing and honestly, I just wish we had made the switch to TimeSolv much earlier.

Cons

I haven't run into any downsides so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Small Business, 1-10 employees

4.0

Effortless web-based billing

Pros

Being web-based makes it really convenient and the platform is very user-friendly overall. It's simple to work with and doesn't take much effort to navigate.

Cons

One thing that would improve it even more would be having a button on the current month's calendar to quickly pull up year-to-date hours.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Small Business, 1-10 employees

5.0

Uncluttered interface

Pros

The interface is clean, not overloaded with extra bells and whistles and it includes everything you need to get the job done.

Cons

Changing a client name to one that already exists is difficult. You have to export the data to Excel and then import it back in.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JT
Jennifer T.

Small Business, 11-50 employees

5.0

broad set of features

Pros

it felt like a strong fit because it brings together so many useful features that help keep our business operations, billing and time tracking organized in one place. Our company relies on it to track time for both payroll and client billing and that has made the process much more organized. The reporting is also a big plus since it pulls from the data we enter and gives us a reliable way to compile all the information we need.

Cons

only thing I wish is that I had a better understanding of all the features it offers and how to fully use every one of them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BL
Brian L.

Small Business, 1-10 employees

4.0

Powerful reporting

Pros

Reporting is where this software really stands out. Our firm depends on tracking origination, productivity and similar metrics and TimeSolv handles all of that far better than any other tool we've used.

Cons

The interface and overall user experience feel a bit behind compared to other options out there but it's not something that should put you off.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

JG
Jeffrey G.

Small Business, 11-50 employees

5.0

Helps monitor productivity

Pros

It feels very much like a what-you-see-is-what-you-get platform. The interface is user-friendly, with everything laid out clearly for quick entry and review. One feature that really helps is the monthly calendar view, where hours are shown day by day making it much easier to keep an eye on productivity.

Cons

The process for handling specific client monthly billing especially when it comes to making changes to entries could be more simple.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10