Small Business, 1-10 employees
“Works effectively”
Pros
Billing and time tracking feel really organized in TimeSolv. It's simple but it gets the job done well and works effectively.
Cons
I do wish it connected with more apps to support the workflow better. It would also be helpful to have a calendar feature and more batch processing options.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“Useful monthly hour tracking”
Pros
Entering my time feels very easy because the system takes a lot of the guesswork out of it. The monthly tracking is also really helpful since it gives me a clear view of whether I'm on pace to meet my required hours.
Cons
The only part that's less convenient is not being able to quickly view my time from the previous month without having to go into each individual day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 1-10 employees
“Amazing shortcuts for entering time”
Pros
The memory feature works really well and the shortcuts for entering time are a big help. Being able to access it through the browser is also very convenient.
Cons
it doesn't show the exact billed time unless the clock is actively running. It also doesn't let me handle two time entries at once.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“limited functionality”
Pros
It is quite user-friendly and simple so it's clear how to use it right away.
Cons
A few features feel lacking. For example, there's no option to set defaults for daily, weekly or monthly use and it also doesn't calculate time automatically.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
5
Small Business, 1-10 employees
“Can log in from anywhere”
Pros
Getting to the different time-entry sections feels very easy and going back to update earlier entries is simple. The mobile app is also really convenient since I can log time while I'm away from my desk.
Cons
Once in a while, I type faster than the quick keys can keep up. I also think spell check may only be available to the administrator though I'm not completely certain.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Small Business, 11-50 employees
“Dashboard graphs are excellent”
Pros
Very user-friendly overall and I really appreciate the graphs on the dashboard.
Cons
There's nothing I dislike about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“User-friendly billing”
Pros
TimeSolv gives me a really convenient, user-friendly way to track my time and handle billing.
Cons
Switching back and forth between entries from different dates can be difficult when I need to look at previous time entries.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Cool timer feature”
Pros
Getting time into the system is very simple. If I already knew how long I had spent on a task, I could quickly enter a new time record manually or I could start with the timer and let it run after creating the entry. It also rounded time up to the nearest 15-minute increment which made keeping accurate billing time much more convenient.
Cons
One frustrating part was the timer running continuously if I forgot to stop it at the end of the day. When I logged back in the next morning, it would still be going and show that it had been running all night which meant I no longer knew the actual time spent on that project and had to make an estimate.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Small Business, 11-50 employees
“Reasonably priced”
Pros
Right from the start, the program has been simple to use, with plenty of customization options, a price that feels very reasonable and customer service that has been excellent whenever needed.
Cons
At this point, I really don't have any complaints about the program. It has covered everything we were looking for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“easy for staff and bookkeeper”
Pros
Using it has been simple and both my staff and bookkeeper feel the same way.
Cons
The invoice formatting can be a bit confusing for clients to follow at times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“Cuts down on admin tasks”
Pros
Logging my time takes almost no effort which gives me more time to focus on actual work and cuts down on admin tasks.
Cons
I do wish the billing side of the software were a little more user-friendly to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Small Business, 1-10 employees
“has all the necessary features!!”
Pros
The interface is simple to work with and the feature set covers what I need really well.
Cons
Report generation can be a bit confusing at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Billing time cut in half”
Pros
Switching from Timeslips to TimeSolv turned out to be one of the best moves we've made. The transition was very simple and the system is incredibly user friendly. The biggest standout has been the customer service. Every representative I've spoken with has gone out of their way to make the changeover successful. It's always possible to reach a real person and they stay on the phone with you, explain everything clearly and walk you through any problem until it fully makes sense. Since we started using it, the time I spend on monthly billing has been reduced by half. I absolutely love it.
Cons
Honestly I don't have any complaints about this software. After more than 20 years working as a Paralegal and Office Manager, this is the best billing program I've used.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“smooth fit with TimeSolv”
Pros
it has been very simple and it works perfectly alongside TimeSolv.
Cons
The only hassle was getting the sync configured when setting it up on a new computer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small Business, 11-50 employees
“No downsides so far”
Pros
Our company moved over to it a few months ago and the change went almost flawlessly. Since then, using it every day has felt very natural and simple. It's been a really user-friendly tool for managing project tracking and billing and honestly, I just wish we had made the switch to TimeSolv much earlier.
Cons
I haven't run into any downsides so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small Business, 1-10 employees
“Effortless web-based billing”
Pros
Being web-based makes it really convenient and the platform is very user-friendly overall. It's simple to work with and doesn't take much effort to navigate.
Cons
One thing that would improve it even more would be having a button on the current month's calendar to quickly pull up year-to-date hours.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Small Business, 1-10 employees
“Uncluttered interface”
Pros
The interface is clean, not overloaded with extra bells and whistles and it includes everything you need to get the job done.
Cons
Changing a client name to one that already exists is difficult. You have to export the data to Excel and then import it back in.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Small Business, 11-50 employees
“broad set of features”
Pros
it felt like a strong fit because it brings together so many useful features that help keep our business operations, billing and time tracking organized in one place. Our company relies on it to track time for both payroll and client billing and that has made the process much more organized. The reporting is also a big plus since it pulls from the data we enter and gives us a reliable way to compile all the information we need.
Cons
only thing I wish is that I had a better understanding of all the features it offers and how to fully use every one of them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Small Business, 1-10 employees
“Powerful reporting”
Pros
Reporting is where this software really stands out. Our firm depends on tracking origination, productivity and similar metrics and TimeSolv handles all of that far better than any other tool we've used.
Cons
The interface and overall user experience feel a bit behind compared to other options out there but it's not something that should put you off.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Small Business, 11-50 employees
“Helps monitor productivity”
Pros
It feels very much like a what-you-see-is-what-you-get platform. The interface is user-friendly, with everything laid out clearly for quick entry and review. One feature that really helps is the monthly calendar view, where hours are shown day by day making it much easier to keep an eye on productivity.
Cons
The process for handling specific client monthly billing especially when it comes to making changes to entries could be more simple.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
